Costa Coffee in County Durham

Lovely customer service from Coral and Laura

If it was bigger it would be a lot better

Cake came squashed into a think cardboard thing (not a cake one) and obvs resulted in just a pile of mush, awful. Didn’t receive cake received a pile of what was once a cake that had been forced roughly into a tight thin packaging and ruined.

This store suffers the same fate as many Costa stores, slow service. In fact in my experience the speed of service is inverted against the number of staff available. The more staff the slower the service. It doesn't always need to be that way, I have experienced other Costa stores that were super speedy. I'm afraid after the recent closure of the nearby Starbucks store the demand will increase so the team need to pull their socks up a bit to keep up on with demand. The atmosphere in the store is nowhere to be seen. It just feels so antiseptic. As always I find the food great at Costa. It could be cheaper though so not giving full marks.

Great service, Rachel and Eleanor were so friendly and kind. The hot chocolate and latte was perfect. Thank you ladies.

I ordered 2 items and only one arrived

Great service and friendly staff. They even allowed us to feed our little lad in his pushchair, even tho we asked for take away drinks.

Rather crowded but it's a popular place. But good coffee as always!

Although I'm on a diet now, if your not then try the biscoff cheescake 😋

Ordered white and normal hot chocolate both had more milk and water than chocolate and it was more watery feel. Also lotus biscoff had a bad taste. Spoons given were used.

The biscoff cheesecake we ordered had a foul taste. We were given unwashed cutlery, asked for a replacement. Coffees and hot chocolate we ordered was very bland.

Love the coffee ☕️ 😋 and cakes 🎂

Very busy.pleasent staff under pressure

The jugs that the store where boiling there milk hadn't been washed for a good while which made the coffee taste bitter. I noticed alot of people were leaving there drinks half drank when I was stood in the queue. I love costa but wouldn't go here again at Dalton Park. The tables hadn't been cleared for ages. People were siting with others Customers cups plates etc untidy store.

Busy and rather too small for the number of people, it's very popular. All the usual Costa fare, very friendly and efficient staff

My order didn’t even arrive. No cancellations states delivered but never came. Shocking

We had a lovely hot Capachino, cheese cake and millionaires shortbread deeeellicious, served by two lovely friendly assistants.

Very nice friendly staff lovely cappuccino and a sausage bap for breakfast..

This place was good clean place to visit hot drinks quality food plenty tables nice friendly staff bizzy place this place was visited by the best looking lollipopman in the northeast

Very clean and surprisingly cheaper than most coffee shops here 👍

The current climate meant first thing to go is over priced coffee

Friendly staff and service. Coffee spot on.

Great place staff so friendly and helpful recommend to anyone food and service great

As they do not answer phone yet double charged me .be aware of been charged twice

Very poor gf options, even stopped selling gf bakewell!!!!

The staff are polite and very helpful.

One star deducted as staff had to put in long customer loyalty card number due to the QR code scanner not being accessible on customer mobiles, caused through loss of wifi signal in the store. As much a frustration to staff as well as customers.

First class facilities and service. Just what you would expect. Also a toilet with two coat hooks, a very rare site these days. Well done Costa Team

It seems the staff don't know what products are in the place.

I'm not a massive fan of the interior of Costa because it tends to be loud and echo but ... It has nice drinks. The M&S range of sandwiches is a nice improvement. Could do with gluten free options. Always seems to take so long to qué for your drinks. Which is a shame.

Service was slow and disjointed. Plenty of tables empty but most of them dirty, with previous customers crockery and rubbish left behind. Staffs were friendly and polite.

Typical Costa, expensive but consistent

Very pleasant staff great service

Noisy coffee machines in echoy room .

Costa cappuccino slice of cake.

Lovely clean place to visit hot drinks on cold day top quality cakes 😋 Wellmaned staff

Big instore with plenty tables and chairs with variety of eats and coffees and teas

Salted caramel frostino 😋 Two shots of coffee ☕ ☕ This is my guilty pleasure.

Worst coffee I have ever had. Chemical taste. Will never got back!!

The cheese and ham toastie is the worst I have ever eaten. Minimal amount of ham and a tiny bit of cheese in the middle on one half. Staff were great by the way. Disappointed and still hungry.

Staff great no their jobs very clean neat well looked after. Been many times

Staff are always happy to help and very polite

Good busy staff. Nice cup of tea and toasty.

A rare treat to have a coffee out. Nothing too special and quite pricey, especially the toasted sandwich.

Always enjoy a Costa coffee ☕ excellent value and a friendly service.

New to us as we hadn’t been to Dalton Park since before last Christmas, we were pleased to see it and enjoyed our usual coffees

Great cup of flat white and a M&S sandwich A must after shopping.

Small clean and modern Costa with snacks and food items

Good effort from the girls in here today. They handled some busy moments very well with a nice attitude. Thank you xx

One of the better Costa coffee shops I've been too. Friendly staff and usual fast service. Good variety of sandwiches and cakes, with well positioned seating area for your convenience. But think its about time to get rid of all the screens, bit of a pain now.

Got a flat white and it was flat, tasteless, my machine at home makes better coffee

Lovely place, enjoyed the coffee and cheese and tomato toastie

We rate Costa, beyond doubt the best coffee and their snacks are always excellent quality

Great service, lovely drinks makes me a very happy customer

Very friendly staff and a perfect latte, always my go to coffee shop

Another great place to have a meal or snack with s great cup of coffee to finish off with .

Great coffee and even better cake.

Tables are clean but a little crowded together. Cakes are delicious.

Find this store very clean.. Staff very friendly.. Very organised.. Was a bit of a queue.. But wasn't waiting long at all..

Good coffee and good food and excellent service and staff

Amazing tostie with a frotino straebeand cream and company of my friends

Very clean and lots of seating inside and outside. Nice selection of treats and sandwiches too.

Great Costa - consistently good!

Lovely layout, fast and friendly service.

Very patient, helpful staff, nice clean toilet, lovely coffee and toasted sandwiches, plenty of choice.