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4.1

Based on 397 opinions finded in 3 websites

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Nº 427 in 792 in Bournemouth

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Always clean. Staff always friendly.

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Lyndy Bud . 2025-04-08

MORE AT Google

ordered normal.latte but had one with a syrup in it

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Carole . 2025-04-05

MORE AT Just Eat

The coffee shop is nice. On sunny days it’s so warm and nice due to the sun coming through the windows. Last visit last Sunday morning we were so disappointed about the dirty spoons we received. I know it’s accidental but all 3 spoons we were given were dirty. That’s should never happen and put us off.

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Marcin . 2025-03-05

MORE AT Google

Benito made my flat white, today in iford costa. Best barista around this area.

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James Cox . 2025-03-02

MORE AT Google

Lovely cozy place for a meeting and grab a quick take away

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ABS . 2025-02-10

MORE AT Google

Popped in for a coffee with my daughter today and had great service from both staff. Highly recommend both of them. Costa is Costa so you know what you are getting so, to me, service is everything. Great job!

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Smarty2509 . 2024-12-30

MORE AT Google

I was not happy I ordered a bacon bap and I received a sausage bag

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Helen . 2024-12-07

MORE AT Just Eat

First time in this costa. Been too many. Staff were friendly and helpful and usual nice cup of coffee.

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Sean McCammon . 2024-11-22

MORE AT Google

Very friendly and efficient staff, drink was made perfectly!

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Oliver Pearn . 2024-11-16

MORE AT Google

Bella (I think her name was!) who served me this morning was lovely and chatty. A nice change from previous staff!

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Louise Rogers . 2024-06-07

MORE AT Google

Went in for a business meeting. There were plenty of tables.

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Greg Murch . 2024-06-07

MORE AT Google

Yet another overpriced coffee chain

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Colin Guy . 2024-04-08

MORE AT Google

just delivered my order. one of the drinks spilt on the journey. ordered 2 drinks but no clue which one was spilt. he said it leaked it was all over wasn't just a leak. no incentive to replace my drink

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Shelley . 2024-03-06

MORE AT Just Eat

My food was cold they didn’t even give me what I asked for and no note either or a message to let me know about this waited a long time to then get cold food and the wrong order

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Sonia . 2024-03-05

MORE AT Just Eat

Worst one yet tbh, no note to say they ran out of certain item that I paid for…. Then the food comes damaged and spilt everywhere what’s the point in even delivering food if you’re not going to be careful with it people pay money for it !!

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Sonia . 2024-02-15

MORE AT Just Eat

They didn’t have what I ordered in stock so sent two completely different items instead of just cancelling the order. Take what you don’t have in stock off the menu.

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Meg . 2024-01-28

MORE AT Just Eat

Three horribly noisy staff - a lot of noisy silly giggling and chatter from them as if they were in the pub after a few beers. Several customers were trying to work inspite of this on their laptops. A serious lack of self-awareness.

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Joe Bloggins . 2024-01-22

MORE AT Google

Nice warm inside standard Costa really lol staff were friendly enough too

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Bobbie Downer . 2023-11-22

MORE AT Google

Friendly service. Nice coffee and bacon roll. Very quiet, although it was 8.30am on a Saturday and it was pouring with rain!

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Mark Tiernan . 2023-08-05

MORE AT Google

Coffee has been consistently bad. Surprisingly as I see inconsistency between different Costa Coffee shops

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Andrea Crema . 2023-05-18

MORE AT Google

One of my favourite Costa cafes ... really friendly staff and a nice store layout with plenty of comfy seating. Also some outside seats if you're lucky enough to visit on a sunny day.

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Andy Kirby . 2023-04-15

MORE AT Google

I like this Costa best, always a good cup of black coffee.

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John Nash . 2023-03-30

MORE AT Google

Food is very expensive but the quality is always great.

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Jason Pink . 2023-03-21

MORE AT Google

Only went in for drinks, but the service was excellent and the tidiness was above standard with very friendly staff.

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Lyndon Leyland . 2023-02-20

MORE AT Google

Missing one of the baps ordered and luke warm

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Catherine . 2022-12-07

MORE AT Just Eat

I have a lovely relaxing chilled out time when I go down with friends

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April Storrie . 2022-11-29

MORE AT Google

Costa have the right formula. Let's face it, three quid for a coffee you can have at home, but no ambiance and jester of the barrista. It's the new wine bar of the century.

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M Goldman . 2022-11-25

MORE AT Google

This is my personal favourite Costa in the area. It's not as big as most of the others, but, it makes up for it by it's friendly atmosphere and service. In terms of the quality of food and drink on offer it's standard Costa fare. My only issue is the limited parking in the area, but again, as with many Costa premises that's because it is located on a busy high road.

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Kevan Fawkes . 2022-11-07

MORE AT Google

Polite, friendly and fast service. Food was excellent.

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Gwendoline . 2022-10-02

MORE AT Just Eat

Zaglądam tam często, obsługa jest bardzo bardzo przyjazna. Latem uwielbiam mango frappe, pyszna i orzeźwiająca, nie zbyt słodka, po prostu idealna. Lokal przytulny i czysty. Można też usiąść na zewnątrz, ale sąsiedztwo ruchliwej i głośnej ulicy nie jest zbyt atrakcyjne. Lepiej już wziąć takeaway i uciec do pobliskiego Kings Park.

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Renata Osinska . 2022-09-18

MORE AT Google

Love the cakes/sweets, simple and great.

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David Lowe . 2022-08-24

MORE AT Google

Coffee fell through the bag as soon as it arrived spilling all over the floor 😔

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karen . 2022-07-29

MORE AT Just Eat

Friendly staff, one guy in particular always in a good mood. Always seem to time it that it's never been too noisy or busy in there so quite relaxing. I use it to kill time with a Latte while my son attends an appointment locally.

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pete fielding . 2022-07-29

MORE AT Google

Friendly staff and great coffee. Inside and outside sitting options.

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Jon Adams . 2022-06-14

MORE AT Google

excellent service ,friendly and polite staff,great coffee

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Stephen Palmer . 2022-05-12

MORE AT Google

Was asked about internet's password and it was denied by the employer saying they didnt have (it was showing on wi fi)

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Joao Macedo . 2022-04-08

MORE AT Google

Spacious and surprisingly busy coffee shop on the main road at Pokesdown. Courteous staff and reasonably quick service.

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Christine . 2022-04-07

MORE AT Google

Good coffee, barista made the coffee as requested so was perfect temperature to drink straight away

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Imran Butt . 2022-03-19

MORE AT Google

Costa in Boscombe East are always very punctual, clean and very helpful. Unfortunately Costa (all branches) have changed their plant based milks from Alpro to another type of plant based milk and they are disgusting. So I order semi skimmed milk which doesn't help my stomach. But because their coffee is good, I treat myself and deal with the consequences.

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Michelle . 2022-03-14

MORE AT Just Eat

Usual fate that is the standard in Costa. Sadly the staff weren't up to the usual standards. One member if staff not in uniform wandering around with an unlit cigarette in his hand. Other members if staff busy cleaning (which is good) but pretty much sweeping under the seats we were sitting on. Be better to give the customers a bit more room

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Chris Varney . 2022-03-02

MORE AT Google

My fav Costa shop in Bournemouth. Tasty coffee and very friendly staff. Love that place 💞

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Pati Pat . 2022-02-19

MORE AT Google

Fast service and good quality coffee from the reliable chain

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Chris Hudson . 2021-12-31

MORE AT Google

I have been in many Costa's all over the country, the branch in Boscombe has the worst customer service I have ever experienced in this chain. The coffee shop itself was clean and as you'd expect from Costa but a cold unwelcoming atmosphere. Having worked and trained staff in customer services for many years, I can only assume that good customer service skills are either no longer being taught or they've been privatised. I will not be returning to this branch.

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Elizabeth Mercer . 2021-12-02

MORE AT Google

It's a Costa ... Level access which was nice with a pushchair + it has baby changing in a clean bathroom with lots of space

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Jasper Wells . 2021-09-27

MORE AT Google

Beautifully made flat whites, fresh cakes, smiling staff :)

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monia25cimka . 2021-09-24

MORE AT Google

Excellent service friendly staff and food and drinks excellent

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linda duroe . 2021-07-31

MORE AT Google

Got exactly what I asked for, deserves 5 stars.

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Blair . 2021-07-10

MORE AT Just Eat

The manager here is such a lovely guy, really helpful and gentle when teaching new staff. 👍

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Mia Lockyer . 2021-04-23

MORE AT Google

Around the corner from our house so me and my partner nip in often, but it was especially nice today to be served by such a lovely member of staff 😊 really appreciate the drinks and service you offer, especially in lockdown

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Jade P . 2021-02-13

MORE AT Google

Staff more interested with the mobiles

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Ian Colmer . 2021-01-09

MORE AT Google

Amazing very affordable and very friendly xxx very great food xxxx

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Bernadette Whelan . 2020-12-28

MORE AT Google

Excellent coffee,great services

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Tunaru anghel . 2020-12-15

MORE AT Google

All well set up for the Covid year.

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Tony David Vickers . 2020-11-18

MORE AT Google

The manager is super lovely and the coffee is pretty good too!

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Jardine Perkins . 2020-11-02

MORE AT Google

Friendly staff and an ideal place to use as an ' internet cafe'.

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Bill Bournemouth . 2020-10-13

MORE AT Google

Easy location to find. Convenient parking and shops nearby. Friendly staff, helpful and attentive to Covid processes.

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Adrian Warman . 2020-10-07

MORE AT Google

Very convenient location. Great coffee and pleasant staff.

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Gary Coles . 2020-10-04

MORE AT Google

Service was a little grouchy.. but the drinks were lovely!

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Robyn Bailey-Burnley . 2020-10-01

MORE AT Google

Has proper cups still. Great service

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Julia Fowler . 2020-09-11

MORE AT Google

Very nice place large and clean

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Robert Ellis . 2020-08-19

MORE AT Google

Love the morning coffee from one of the best places in town. Their ambience and the aroma of early morning coffee, really pleases your soul and charges you. Usually I’m fond of two coffees - one from Starbucks and surely Costa. An interesting brand and a lot of items to go with it - blueberry muffin, so yummy and my favourite to go with the coffee. The place is at a nice and cosy place. Love going there all the time.

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M Ali . 2020-03-01

MORE AT Google

Friendly and well-trained staff, clean tables

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Katalin Erdélyi . 2020-01-18

MORE AT Google

Just okay. Grubby tables, cleaned after request. Nice to relax at.

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L W . 2020-01-11

MORE AT Google

Nice local shop run well worth a visit

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lorraine baskett . 2019-12-29

MORE AT Google

Michael staff member is brilliant always helpful and friendly

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Sandie Purdie . 2019-11-28

MORE AT Google

Visited once again with friend. Great coffee and service. Spotlessly clean due to the personal attention of the Manager. Many thanks Sharon.

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derekwa_125@hotmail.co.uk Whitton . 2019-11-13

MORE AT Google

Long wait to get served although the place was not busy. Only one person serving, dealing with 1 customer ahead of me with a food and drink order. Capucino was very nice though.

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rnabenett . 2019-09-27

MORE AT Google

Need to improve speed of service

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Ross Clarke . 2019-07-21

MORE AT Google

The staff at this Costa Coffee are really efficient, friendly and really helpful They always have a smile on their face

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Michelle Coleman . 2019-06-23

MORE AT Google

Great coffee and a good place to catch up with friends

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Alan Knight . 2019-05-15

MORE AT Google

Best costa always clean and great staff

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Bev Miller . 2019-04-10

MORE AT Google

Bit dirty but good food and service

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Harriet Bond . 2019-04-10

MORE AT Google

Extremely helpful staff. I'd ordered a medium cappachino before I realised that I did not have my bank card. I was with my granddaughter and her friend. So they had to muster up enough for their drinks, and the Barista said I could have the coffee she'd made me on the house. I really appreciated that. It was an embarrassing situation for myself and my teenage granddaughter. But kindly resolved by the Barista. This Costas has a cozy feel, whilst still being private enough to converse without being overheard. Thank you very much Costas, and thank you for the kindness extended to me by the Barista. This Costas is Accessible, and I shall be visiting again. Thank you

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SueandBuster15 Wardle . 2019-04-08

MORE AT Google

Coffee hit and miss sometimes hot sometimes warm tables could be cleared a bit quicker staff nice and friendly

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Julian Bartlett . 2019-02-25

MORE AT Google

Never fail to deliver high quality coffee

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Zak Snell . 2019-01-21

MORE AT Google

Nice place but manager a bit dour, a smile would have gone a long way

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Mary Holyoake . 2019-01-08

MORE AT Google

Amazing place go regularly, is so homely and cosy

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bailey . 2018-11-22

MORE AT Google

Situated on the main Christchurch road. Difficult to park. Fairly limited when it comes to cakes and food.

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Martin Rawlings . 2018-11-21

MORE AT Google

As you expect from Costa, good coffee and good choice of cakes

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James McDermaid . 2018-11-18

MORE AT Google

5 star service as always and can recommend company.

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Jim Lamble . 2018-09-19

MORE AT Google

Good service and good quality ...

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Victoria Cano . 2018-07-02

MORE AT Google

Nice Costa. On the high street. No parking or drive through.

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Martin McDowell . 2018-06-16

MORE AT Google

Not the most cozy place but clean. Menu very confusing with many options missing. Staff very friendly

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Nigel Higinbotham . 2018-06-13

MORE AT Google

I have always found the staff very helpful and cheerfull

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Lillian Hinton . 2018-06-11

MORE AT Google

As a regular user of Costa coffees I am normally quite nervous about having my regular flat white, but as I have visited on 3 separate the service and coffee have been to a high standard. I will use this store again. occasion

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Stuart Watt . 2018-05-15

MORE AT Google

OK just coffee not as good as Nero

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Dayla Trumble . 2018-04-11

MORE AT Google

Quick good service. Coffee is ok.

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Tony Jackson . 2018-04-10

MORE AT Google

I like this clean and tidy and fairly quiet cafe where I won't go deaf like in Boscombe. Like a lot of coffee shops the shop ordering seems to order more of the less popular items at the expense of the best sellers.

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Peter Alexander . 2018-03-31

MORE AT Google

Quality coffee shop. Friendly staff.

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Tomasz Bednarz . 2018-03-29

MORE AT Google

More for people who would like the introduction to coffee as most drinks are more milky than stronger in coffee flavour.

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Damian BM . 2018-03-02

MORE AT Google

High recommend but there should be more things for children😎

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Danie Kuczmarski . 2018-02-16

MORE AT Google

Your normal Costa service in terms of drinks and snacks. Staff were friendly and good service. The chairs and tables are in a bit of a strange arrangement but for a small site it has two rest rooms including baby changing facilities.

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Robert Young . 2018-01-28

MORE AT Google

My favourite Costa in the area. Great staff, really know how to make a coffee, friendly and kind. Very helpful.

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Catt I . 2018-01-07

MORE AT Google

Great Americano as usual. Included a mince pie today which was tasty. Service from the manager Richard was friendly and efficient.

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David Walther . 2017-12-09

MORE AT Google

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