Costa Coffee in Doncaster

Asked for a hot chocolate and gave me a hot chocolate with Hazelnut and staff was rude

Great, friendly staff with great customer service. Can highly recommend

the young lady I spoke to was absolutely lovely and was really considerate, will definitely be coming back and thankyou to her. She’s a credit to the staff :)

very helpful staff super quick service and great coffee

My local Costa…fantastic staff and great service. Ian and Ivy may x

We popped in for a coffee this morning and were a bit disappointed. The food and coffee was good but I can’t say the same for the service unfortunately. We can appreciate it is busy and stressful but there’s absolutely no need to be rude. I felt so bad for one of the girls with the way the store manager spoke to her. Another customer had asked for their food to be reheated too and when he brought the food over to the girl she carelessly threw the sandwich over the table top. When my coffee was being served the store manager also poured over the last bit and it spilled out all over the tray and that’s how my coffee was served with the tray swimming in coffee. I just thought the whole experience was so uncomfortable and the atmosphere was so tense amongst the staff.

Fast and friendly service. You may want to change the " temp closed" as you are not and this will just mean people go elsewhere

Each day taste is different I ordered the same menu everytime i am in The one staff are rude

Ordered drinks by the app, took 20 Minutes make and when they did finally get brought out to the car they were luke warm, not even hot. Very disappointing and won't return to this branch again.

Visited today. It's half term week and it was very busy. Staff kept on top of clearing tables, but not wiping them. (Starbucks the same! ) Service station clean, staff worked hard to serve customers as quickly as possible. Chiller was down, which is not uncommon. Staff however could still provide toasties etc. They are always attentive, polite and helpful.

Great service and great staff what more could you ask for

Nice ginger late n cheese cake, hot milk shakes are delicious.

Brilliant service very welcoming

Not bad. Out of the way which is nice. Staff were lovely.

Great shop with an extremely well managed team..

Over expensive and seriously are they putting less chocolate powder in the hot chocolate, less chocolate more money!

Love the staff here, always friendly and chatty and know exactly what I'm going to order, 5 stars isn't enough, well done Costa denaby 👍

My personal experience x2. On both occasions the same staff member made a statement about how she will fill my reusable Cup. The one I've been using for many months at costa stores around Yorkshire. I paid for my drink only to receive half of what I paid for. When queried the staff member topped up the drink with water. Yes you read that right. On both occasions I asked why she did this and on both occasions she walked away. Area managers aren't contactable and trying to complain directly to them is a waste of time. Again just my experience.

I went in with my service dog, NOT a guide dog or dog for the deaf, just a service dog. We were made welcome, it is really good to see that at least this Costa store is aware of the Equalities Act. The coffee was good too!

Lovely staff did coffee to how we asked.

Lovely drinks and lovely place to go. Especially sitting outside on a bench at Costa when the sun is shining .

Started off really well. Friendly staff and lovely environment. But recently there's always lots of uncleared tables, food all over the floor and a woman behind the counter who shouts at you for your order then rolls her eyes! Not great really.

This Costa is a model for how all Costa’s should run. Staff are kind and put a great deal of effort into not only making your drink nice but look good too. They always say ‘goodbye have a great day’ after you leave and are so welcoming when you enter. Denaby Costa puts other chain brand Coffee shops in the Doncaster Area to shame.

Best chocolate fudge coffee I had need to add large drink to it

Staff friendly and approachable

Girls are lovely in here they are always friendly, knowledgeable and keep it looking good

Clean and pleasant enjoyable. Coffee

Coffee is wonderful but the noise played over the speakers was terrible. Met with friends and weren’t able to hear each other talking above the din. Asked if the music could be turned down and was told she could turn it down a notch but wasn’t allowed to turn it off. Had to outside in the cold to escape the noise, won’t be going back there again :-(

Have been here 3/4 times on a weekly basis since opening with family and friends. Always quick service, clean, and amazing coffee ☕️

Absolutely shocking I'm afraid staff were very busy,unsure what happened to my order but the staff were really rude and unprofessional in their attitude towards me all I ordered was a hot chocolate but it took over 10 minutes to get served I'm afraid I definitely won't be going back and I'd advise others to do the same.

Both my latte coffee were cold

It use to be okay but I find them quite rude nowadays, unfriendly and also starting to charge for jams etc never use too

Charged me £4.20 for a "toblerone" latte in the drive through, wasnt offered any sugar or anything, they had no cream left, and its just tasted like BOILING water. Slow service and theres always something out of stock. Matches the mcdonalds across the road, SHIITTEEE

Went with my little one after school for some coffee and hot chocolate, amazing service, sat by the window, did some train spotting and had a great time, thank you!

I love Costa ! Only ever used the drive through here, until today. Didn't have everything available, but there os always another option with Costa

Always friendly and helpful. Good good coffee brilliant no issues at all 😍

Lovely clean peaceful surrounding. Staff very helpful

Unfortunately the staff (not all) but some can be rude and the service can be very very slow. There is the odd staff member who is professional but the majority are not.. Costa really needs to higher there standards.

Good place to go to chill out and have a good coffee

Was lovely having the place practically to ourselves. Great service too.

Clean store. Coffee was consistent with the brand. Nice and comfortable to sit and a coffee. Staff were friendly.

Good service tables wiped and clean, friendly staff

It's costa there's nothing else to say apart from the staff are great.

Excellent service and a great atmosphere.

Excellent service, helped me set up the loyalty app. All staff friendly, lovely coffee with allergen avoidance

Friendly and excellent presented outlet will visit again soon .

Great place to sit and relax, little to no noise from surrounding area and feels very homely

Second visit here and again, the staff are very friendly and helpful. Just a few people here as it’s 6:30pm on a Saturday evening, but it’s a pleasant atmosphere, and the dreadful Costa ‘music’ is at a low volume. The coffee was expertly prepared, which can’t be said of every branch. Worth visiting here.

Coffee machine is set too hot and milk is over cooked. Doesn't taste right, like it's burnt.

Great drinks and great service too, staff didn't take an eye off my dog while she waited patiently outside which helped me a lot and then brought the drink out to me too. Super friendly people :) 10/10 would mint mocha again

This Costa is now OPEN. Friendly staff, nice interior, decent coffee.