Costa Coffee in Oadby and Wigston

Waited at the till, no one else there waiting and the two girls were just standing chatting, kept looking at me but weren’t serving. Need to be more observant and do their job instead of talking to eachother

Location shown incorrectly on google maps. Also no parking nearby

Great service from jobin I walked in he asked me if I was having my usual and before I’d paid he had already made it for me. Very happy with his service

As a regular visitor to the wigston cafe over the past couple of weeks standards have dropped from dirty counters and cups plates and wrappers sitting on tables for ages.(in the end customers have to move them) to poor service ...wrong drinks served and when you ask for them to be changed you get leered at by staff

Great visit today :) Jobin served me and I wanted to congratulate him on his exceptional customer service. I have an allergy and he was excellent. He talked me through the allergen folder, made sure that he used clean and decontaminated utensils and preparation materials and also made sure to wash his hands before serving me. He was upbeat and friendly throughout. He should be commended for this safe practice!

I'm just a lady with a caffine problem.. Coffee yay!

Well run, polite staff and nice coffee

Morning coffee spot ..... staff are the best!!!!

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Staff friendly and very helpful. My favourite Costa!

I was surprised to see such a dirty area on the counter and where the coffee and food was prepared..it may not have been dirty as such but it was incredibly untidy, coffee,milk, dirty equipment etc

You can get a nice cup of voffee here, provided you don't mind a bit of a wait for the individually crafted brew.

Lovely place, can get loud when it's busy but really nice to hang out with friends

Ladies were so kind and patient with our Autistic son; he even changed his mind after getting someone that he realised he just couldn't tolerate today... free of charge. Excellent excellent staff and place-- cannot recommend highly enough. 👍💓

This store make the best Choc brownie frappacino I have ever had x nowhere else makes them as nice as this one!!! The staff are always so pleasant to customers and each other and I just really enjoy the atmosphere!!! Keep it up guys you are all awesome!!!

Costa coffee is a extremely relaxing place to go I go on a Tuesdays mainly as I have the 02 app and you can get a free hot drink when you show the code to them

Love costa coffee in wigston magna

Excellent service and friendly just two staff on they're were amazing Well done girls

Gorgeous cold cafe frappee with whipped cream on top. So refreshing! Air conditioning a great relief. 👍

Great shop atmosphere, much bigger shopper location. Plenty of seating to choose from. Staff here are really friendly and orders get fulfilled really quickly.

Great coffee good staff, good amophere

Coffee is usually made quickly, and I've never had any issues with my order. Staff usually seem chipper and friendly, which is always good. Atmosphere rating is low simply because it's very small and cramped in there. Usually busy, so I tend to get my drinks to go. Food always looks good, and staff and buildings always clean and tidy.

Very helpful and friendly assistant

Clean & comfortable cafe with good coffee & yummy caramel slice

This Costa is below par. The tables are usually dirty and full of used cups. It takes longer than average for service. Today we were served by Dana who was far too busy with what was going on around us to even use manners. When we gave our order she was preoccupied with what was being said to staff by other customer that she hardly acknowledged us, was very abrupt and cold, and impolite. Very disappointing.

Good coffee and polite staff but as per the majority of Costa’s uncleared dirty tables and food scraps all over the floor.

The ladies serving are really friendly and helpful. They are always busy but always serve with a smile:)

Excellant costa. Nice relaxing atmosphere to enjoy your coffee and relax.

Love the staff at Costa! Always friendly and helpful!

Didn't have food,the staff were lovely

Lovely staff and drinks. Very fast service even when busy.

Tables with dirty cups and trays, 3 people behind counter onlyone person in queue

We had a quick refueling break and the chicken sandwich taste so good though it's a bit pricey but it's worth it.. What appealed to me the most was the staff who is friendly and extending here mile to do the service. I love my experience in here Nd for sure will keep coming back for a quick break.

Not too busy quick service well spaced out tables. Tables outside as well and take out service. Has moved to new premises (on the corner) alot bigger more space open early so you can grab a coffee or bite to eat on your way to work.

I love my Local Costa. Great staff, always helpful, cheerful. Never had a bad time.

Open at 8.00am, friendly staff and good coffee.

Great team, great coffee and environment and a lovely service here

Really lovely staff. Good choice of food and drink. More like a local Caffè than a big chain :)

I counted 6 staff and yet I waited 30mins to get a takeaway coffee I would have been served quicker in the city centre.

The staff are always very Happy to help you if you can't carry the tray

It's a Costa so you know what to What I like about this one is the lovely lady who manages this one You can hear the way she talks to her team She is obviously an extremely professional and caring manager Well done to her

Very friendly staff & nice & clean

Great coffee, friendly helpful staff, very clean

Very polite staff and great service nice surroundings .

Friendly staff, great drinks and cake

The new Costa in Wigston is lovely. Feels like more room. Coffees great but go early if you want a good selection of sandwiches

I find this Costa so slow so tend to avoid and travel to Oadby. The staff arnt particularly friendly here either apart from two taller blonde ladies that are new who smile! We've started going to the Oadby Starbucks now instead but still visit here if not driving as it's local. It kind of kills the experience when there is a bit of a morbid atmosphere between the staff and customers and you have to wait so long unfortunately.

Lovely coffee shop...staff did not quite interact with customers

Always love coming here. Staff very helpful and friendly.

This place has moved to This new location. A great atmosphere to meet up with friends and family.

Clean up!!!! 3 people behind the counter. Take a moment. Stop making coffees and clean up. It’s called organisation and order. If this is going to be a coffee only place with no clean spots to sit. Why have it so big and nicely decorated. A message now for the guests: TAKE YOUR STUFF TO THE BINS don’t leave it on the table

Morning staff are really really rude, i have never seen and never expected from Costa. How they teach them. Mananger and her coleuge both were really talking very badly with delivery driver . They came from town 4 miles away for pickup delivery and they are waiting more than half and hour, After that they asked again and again from manager lady very respectfully. Excuze me.can you tell us how long it will take. But i was surprised from both ladies who were serving , that was not deliverey driver fault i saw in front of me. I hope Costa will teach to our mangers. Thanks.

Staff really friendly, only gripe with aircon its freezing in there

Great as usual toilets nice and clean. Very cheerful well manered staff.

Good, friendly helpful staff, great coffee and smoothies!!

I travelled from Birmingham wigston today and went into costa there as we use the Costa in Birmingham alot for lunch and coffee. I understand that we have to wait in queues but 20 mins to get served was ridiculous. More emphasis was being given to takeaway service than in store service. The coffee my husband was served was cold and returned it for another one which when was made was full of froth. Not impressed at all.

'Hot chocolate' might aswell of served a cup of hot milk

Possibly the slowest service at any coffee shop that I've been to. Forget restrictions , just don't seem to be able to cope with more than 1 order every 25 minutes. If there was any competition in the immediate area they'd be in trouble . If you're not In a hurry head here , if you want a wait of less than 30 minutes this really isn't the place for you.

Best coffee in the world well you don't eben have to get coffee with a mix of hot and cold drinks what could go wring

never go here again staff telling customers they will not be served at 6pm in even though you waiting queue social distance , before the closing time awful service , better off going to starbucks or mac donalds at least the staff are friendly there.dont even deserve 1 star.

Staff rudely telling customers to leave before could order but allowing delivery drivers to hang around in store

Excellent, friendly service....great coffee and croissant....look forward to being able to sit inside the coffee shop once again soon.......

Ordered here a few times from uber eats as well as going in store. They always have a great vegan range, good customer service and amazing drinks at perfect temp! 🙏

Staff are always friendly and welcoming

nice coffee shop, they accept cash. 🙂

Favourite Coffee Place by far 100% recommend the salted caramel latte ;)

Great coffee and friendly service

Always a good cup of coffee whatever you like

Lovely hot chocolate and toasty ham and cheese sandwich typical Costa menu lovely decor staff friendly and helpful

Staff very friendly and chattable

Poor.always loved costa .but getting worse.

1st time in this 1. Excellent service staff very polite, coffee very nice.

The Barista made the Cortado wrong but without prompting remade it unlike some other Costa stores. Well done - thank you.

Nice coffee but a bit expensive for what you get

Always a good place to grab a quick coffee

I have to say that I think this is the worst Costa in the UK, it took 30 mins to make my order of two coffees as the staff were just sat around talking. I was pleasent to the staff as I understand it can be a stressful job. The lady behind me however was very annoyed, but because she was very annoyed the blonde girl behind the counter didn't make her drink until last and all other customers were sorted before her. For 10 minutes only one girl was behind the counter stood talking to her friends, and no drinks were made in those 10 minutes. I have been to Costas around the UK some very jam packed including the NEC and airports all serve coffee quicker than this place. Wont be returning which is a shame because I am local and often used this Costa but will be using oadby instead.

Always a five star customer friendly service.

Since its change ownership it doesn't have the same feel about it

Preaty good... But not like Starbucks

Long waits in queue as very busy. De caff tea bags not up to much, need better tea bags as far too weak no matter how long you leave them in the pot! Apart from that a good visit-cake was very nice!

Enjoyed a nice hot chocolate here

Always a good place to unwind after shopping.Nice staff .

One of the best Costa I've been in. It's a little cramped but the staff are amazing and they actually listen to you.

Always have great coffee and snacks however can be a little expensive.

A very nice cosy Costa Coffee shop in Wigston.

Americano was ok. But the hot chocolate for my wife was not.

so very friendly and best coffee ever 👍

Was ok just like any other costs. not a lot of seating outside

Unfortunately this was not my best visit to a Costa coffee.they tried to charge me to much.I wanted to pay using my points but they said the machine wasn't working so I paid in cash which also meant I didn't get the points got this visit.when I sat down with my drink it wasn't that hot but by this time I had given up.won't be going back to this Costa for a while.

Great coffee. Friendly staff. Great experience. Can't wait to try a different Christmas flavour.

Great atmosphere friendly welcoming staff, 5*****

Very cramped. Coffee and cake were good, however, the coffee prepping area wasn't very clean.

Standards are slipping at this Costa outlet which is such a shame. Please can management look into these concerns and rectify the issues. We would like this branch to return to the clean, pleasant environment we used to enjoy.

Needs a good clean and tables emptying , Sunday morning 11 am and only 2 staff slow to serve , they wouldn’t last if they worked at McDonalds

Friendly staff, quick and efficient service

Bin in costas today wiv gdkids mess upstairs bin overflowing coffe all ova machines always new people dont seem to keep staff cant say it was oleasant

Barrista performed xlnt-ly. Real enjoyment from coffee. Toulet is also handy if sainsburys across the road is out of order. I like a nice skinny 1 shot latte......

Experience for a watered down hot chocolate

Good coffee nice snacks and cakes.

Lovely coffee served by helpful staff. Can get busy but that's just because the coffee is good