Costa Coffee in North Lanarkshire

Coffees spilled all over bag and what a mess it has made won’t be ordering again

Great service, always with a smile 😃

Over an hour late and the panini is stone cold

Air con is strange. Sometimes the place is roasting, other days it's quite cool and the bottles of diet coke from the fridge r warm.

Great place for a coffee & a chat.

Staff are very friendly would recommend

Staff are always friendly and helpful, and they do make a perfect coffee!

Terrible! Late delivery, cold food. Never order again

Lovely atmosphere Sacha the manager great and Douglas greets you with a smile all the staff excellent

I received a rude letter from my driver, I would like to take this further

Large shop with plenty room around the tables and serves great coffee and nice snacks.

Lovely products that I can easily arrange to be delivered to my GF in Glasgow. From Hamilton New Zealand. Too easy. Thanks Team! 😎👍

Received the wrong biscuit wafers

Costa called me as one item not available therefore asking if and what alternative I would like, which I thought exceptional service. Well done Costa

Always great food and coffee great service but very busy

All round a very pleasant experience in nice surroundings.

Honestly will not be ordering coffee via Just Eat again. Someone from Costa phoned me to tell me that the delivery person had forgotten the coffee and just walked away with the muffins. Delivery person tells me that Costa only gave him one bag and didn’t give him anything else. Both blaming each other and I’m stuck in the middle with no coffee and awaiting a refund from Just Eat. What a joke.

Driver dropped the box, coffees are all over the road !

Staff are always friendly and helpful. Quick service and it's a nice place to sit in.

Coffee excellent and driver always friendly and on time

My items haven’t arrived this is the second time.. what’s going on???

You now say my order was delivered at 12.50 and yet at 1hr later it said waiting to assign driver, my phone has been at my side since making the order at 12 noon WHY have I still Not received it ?????

A great cup of coffee. Nice and hot.

Absolutely disgusting waiting time for a coffee and a cake!

This didn’t turn up.. why can’t I get a hold of anyone to tell them.. costa don’t have number and neither do yous.. how do I get a refund??

I’m disgusted this has happened again.. I want my money refunded for both times I’ve deleievred to you

Great place for a quick coffee and catch up with friends

Package was saturated in coffee! Not enough care to make sure no spillage!

very friendly staff. spotlessly clean and great coffee. however. most expensive costa ive been too. cakes are usually 2.25 in any other costa but 2.60 in wishaw. bit excessive.

My order was wrong again. This is the past 3 times now my order is wrong late or not arrived.. I’m not happy at all

Food was hot on arrival, nothing was missing & delivery driver was friendly.

Staff very pleasant always enjoy my cappuccino. Nice relaxed atmosphere can sit for a while if you want.

Manager (older woman with ponytail) sits in with a McDonalds Takeaway or a takeaway from rival shop Baynes. No sugar for last two days. Tables outside filled with cigarette butts. Server with purple streaked hair is excellent and very friendly. As with all Costas, very expensive.

Quality as always. Delivery driver prompt and coffee great

Thank you so much, all items as ordered, hot and delicious, and a nice surprise with an absolutely dangerous rocky road to make our day better! Thank u again have a great day x

Fantasic and friendly staff love the coffee and very clean

One of the coffees had spilled. The cup was damaged and coffees spilled when I took the first sip

Great staff ,great service and great coffee

i loved my iced latte thank you

Staff are always lovely. Service with a smile.

Absolutely vile £5 for mac cheese that's disgusting, I'd like a refund and the foods here to collect its the worst mac cheese I've tasted

Excellent quality of and drink would order again

Didn’t receive what I ordered, don’t want a refund I want it delivered

More often than not there are items missing. This time the missing items total >£7 and having to put in a refund request with no guarantee I’ll get it is a joke. Ordering from anywhere that relies on just eats own drivers is becoming a gamble.

No cream on my frappe … is it really a frappe if there’s no cream? :(

I loved the coffee and the toastie and the cakes were amazing

Hot chocolate was awful only hot milk with cream on top very disappointing.

Lid wasn't on cup correctly so when I went to take it from the bag I ended up with boiling hot coffee over me

£7 for coffee and you forget sweetener it’s not that hard!

Was missing items on delivery and no way to phone Costa

First time in here loved it, very helpful staff.

Love this wee coffee shop, not only are the staff very friendly but there shop is too, covid restrictions may have come but this coffee house make sure its clean tidy and sanitised, even before covid this coffee house was clean an friendly staff, best fresh coffee, cappuccino you'll ever taste x

I can't understand why someone can read a slip and provide the requested items, it's not rocket science!! Costing people a fortune on missing items

Fabulous coffee today and really fast delivery from a really friendly driver. thank you

Part of order missing - blueberry muffin.

The mint choc chip frostino was vile, it was separating by the time I got it and the mint was far too strong to the point it was hurting my chest. The toastie was cold and soggy and the muffin was crushed.

Lovely staff love my costa coffee

I'm in here often for a bite to eat and a coffee before I head off to buy some foodstuffs.

Completely wrong order delivered, unable to contact the shop and number online is incorrect. Now 14 days to wait for a refund from Just Eat!!!

Great shop and great coffee, service.took.some time, maybe new staff member.

In Wishaw shop it seems pretty normal to be attended by two members of staff, making your coffee without face mask on and chatting lively at the same time!

Well organised staff. Friendly atmosphere and prompt service.

I have been vegetarian for 34 years. I ordered cheese and tomato toastie however received HAM ! Nobody will answer the phone either.

Order came and items was missing called the store no help at all

Delicious as always and quick delivery

Hi l requested 1 shot in each of my large skimmed which unfortunately came full strength to which l found undrinkable thanks

It was lovely, staff were polite and friendly, place was clean and tidy

Great coffee and pleasant driver who delivered on time

Fantastic service, staff friendly and welcoming

Enjoyed my coffee ..the staff were very pleasant..

Normally never have an issue did today though. Just Eat sorted the issue though as the number given doesn’t get answered

Excellent coffee as usual, and the friendliest staff

Ordered 4 hot drinks, only received two. One biscuit missing also. In total, over £8 of items missing from order.

Delivered on time, food was yummy as usual. Delivery driver was polite and careful. Thank you ;D

Had to take my 1 year old to the bathroom to change her. Came back out and staff had binned my drink which was less than half drunk.

Very poor delivery, 45 mins late

Thank you, the delivery driver was a lovely and friendly wee man

Waited over an hour to have the complete wrong order delivered ~ no number to contact and Just Eat unable to help. Out of pocket £17!

Caramel shortcake missing and couldn’t get a refund

I actually feel like crying. I have had mobility issues so sometimes it’s hard for me to get around so I thought I’d order a treat. Most stressful treat of my life. My delivery was late and when I opened my long awaited drink it had a weird tin foil thing on it and the second I removed that I got soaked. Like come on how common are cup holders now ? I only ordered one drink and now it’s all over me because of the weird choice to cover my only drink with this weird thing and over fill. It wouldn’t even have spilled if you hadn’t put that on ? Really disappointed and upset as it was my first time ordering in too.

Everytime I order from here its perfect! They always leave a little thank you on the bag too which makes me smile! :)

Coffee was spilled over door step as cup was leaking in transit and burst bag. Also missing food and juices. Got hung up on by just eat aswell. Terrible service by both companies. Delete app not worth it

Customer service slow shop clean Covid rules in operation

Friendly and helpful staff. High standard of hygiene and lovely coffee.

Still waiting on my order. After it’s said it’s been delivered. What a joke will be going into the shop and going nuts tbh what a joke

I was missing a sausage bap and got 1 bacon roll instead.

No marking to say which drink was what milk, and syrups missing from the drinks

One bacon roll was missing and the other was burnt. I love Costa but this delivery was shocking for the price paid

Coffee and cake. Had the lime and coconut cake, it was devine, I totally recommend it. Iced coffee was lovely too. Staff were friendly and chatty, all Covid guidelines were adhered to, track and trace etc in place. Actually prefer the restricted numbers as was very relaxed and able to chat easily without raising my voice. Toilet was available however, I'm unable to comment as I didn't use the facilities. Personally I find Costa reasonably priced compared to other cafes. Just under £10 today for my friend and I, 2 drinks and my cake and you know what you're getting.

Really good quality stuff and delivered swiftly! Everything was piping hot :)

Lovely Dairy-free options, amazing hot chocolate

Restaurant was out if cheese and tomato and received a call to confirm if a switch was OK. Also included a seasonal extra, unsure if this was due to being unable to include C&A but was a welcome surprise!

Enjoyable coffee , fast friendly + efficient.

Nice to get back into costa for a coffee after lockdown

Good, fast service with a relatively large seating area (for a cafe). I usually get tea so can't comment on the coffee but I assume it's the same as all other Costa places.

Nice cuppa, staff friendly at times harassed at other times

Staff always friendly and great coffee.

Staff very friendly.. Enjoy going here

To be clear, I'm not a huge Costa fan. Nationally, I think their coffee fluctuates in quality too much, and the staff (obviously) vary in friendliness. I say all that because this is the best Costa. The staff are incredibly friendly (but not to the point where you want them to stop talking and make the coffee instead) and the coffee itself, whilst still being Costa, has always been great. I've had bad experiences with burnt coffee in other coffee shops, including other Costa's, but this one is, for whatever reason, better. Prices are standard Costa, there's a ton of seating, well laid out with a good amount of space, none of that "pushing past the people in the queue to get out" stuff you get from poorly laid out shops. It is still a Costa, so if you have a taste for super fancy coffee...uhhh...good luck in Wishaw? I'm amazed we even got a Costa 😄

First time visit, great coffee and friendly staff.