Costa Coffee in Watford

Some staff could be a bit more friendly

VERY GOOD SERVICE AND EVERYTHING IS ALL GOOD

One of the best coffee shops in Watford Very nice staff and good quality coffee

The service is slow. The coffee is bitter and crap. When asked to put a much chocolate powder as possible on my cappuccino the woman, with an annoyed face, started throwing powder all over the table and the saucer. The biscuits were overpriced, as usual in these cafes. Better real 3 more minutes and go to caffe Nero, or even GREGGS have a better cappuccino than here (and much cheaper!!).

missing item - Granola Yoghurt

Good Costa with chilled atmosphere

Great coconut cortado and excellent customer service specially by Magda who works only on Sunday.

Bad Rude ,Unfriendly service. The baristas just chating. tables full with rubbish the whole store is dirty. Very unprofessional!!!! Bitter coffee won't waste my time or money again

Missing some of the order. Placed again and they cancelled .

delivery not so good... was waiting for the driver but he just rang the doorbell and walked off. I have recently had an operation and reaching down is not easy for me. wish I hadn't bothered tipping him! All hot items and cold next to each other so treats had all melted to the bag!

Took about an hour to receive my order, the estimated time kept changing to a later time.

This morning the staff were amazing! I was in a rush for the train and they were very helpful and fast at making my coffee on time 😍 thanks a lot girls! 🌹

Good food, arrived well packaged and warm. No complaints! Thanks

I did not received anything !!!

I felt very unwelcome. For whatever reason, I was ignored. A lady came and cleared all trays from around the room, she intentionally ignored mine. Then as I walked up to give my tray, she was giving me a weird look. You treat every customer with respect or don’t work in retail.

It was raining when arrived in Watford. All I was looking for coffee to warm up myself before start my shopping. Good location just in front of Atria shopping mall. Cool and cosy atmosphere, quick and with smile service by two girls. Attentive and good at their job. Coffee is always good and extra tuna melt sandwich. Seating available inside and out. I like the round shape light in middle of ceiling with soft dim light.

My favourite muffin Sicilian lemon! 🍋

Love this Costa, always clean, friendly staff and quiet corners to chat if you don't want to sit in the main area. I meet my friend here every Thursday for a coffee, sometimes we're quick and other times we suddenly realise we've been chatting a couple of hours but we are never hustled to leave! They also have gluten free cake bars always available...another win for me.

Drink spilled all over the food

I took two small lattes and one of them was supposed to be with caramel syrup, I didn't understand where the price of £7 came from, I didn't receive a receipt and I barely understood what the consultant was saying 🤷🏼‍♀️

Atrocious service from the guy with the long hair. I got skipped while waiting for my coffee, later he asked me what my order was. (Don't they track orders as they come) Everyone in front on me got their order alright. No apologies for the late order, the guy just shoved it in front of me without even looking at me. Terrible! Won't be back.

Fouad is the TOP coffee maker. Warm food, excellent coffee, great service!!! Well done!!

Driver just hung bag on front door handle in the rain and left without ringing doorbell or knocking. When found bag at door, the rain had soaked through it and ruined the contents

Good experience here. Served fast and good seating. Clean too.

Customer service was brilliant 💯

Sehr sehr lecker. Meine Freundin ist verliebt in Costa Coffee. Nettes Personal ist da vor Ort. Der Service ist gut. Sauberkeit ist so lala...geht besser. Aber sonst 8/10!!!

Central and easy to locate. Not too crowded.

really rude barista for no reason? The app doesn't work in store for rewards by the way and he was really rude about it. 0 stars, go to the one inside the centre. The rewards worked in the other one.

Friendly staff that work fast. Store was kept clean and tidy. Nice atmosphere inside. Not too noisy. Pleasant. Hot chocolate was nice and hot when served. Nice spacious seating area.

They close early not even 6 pm on sunday not fair

Everything is so dirty, all table and the floor, everywhere are rubbish

Often stop here to get a Frappé or other drink while in town. Staff are very friendly and the service is always quick. Would reccomend!

Totally awesome..service,food, hygiene all awesome

I walked on the rain carrying a backpack to go to this place cause it says here it's open until 10pm. I arrived there at 7pm and it was closed. It closes at 6pm...

Staff brilliant happy and helpful

Coffee was good but staff were unfriendly. Got our order wrong which isn't a problem but the lady serving was obviously irritated and treated us as if we were lying. There was no eye contact when addressing us and she was very rude. Her name was kinga.

Clean, prompt friendly service and red Berry smoothie to die for!

Cosy & friendly, staff are nice… only inconvenient thing is the opening times are wrong on Google.. It says close 7:30pm but usually closes at 6 so everyone has to up and leave before anticipated. Other than that it’s good!

Unfriendly service. The baristas just chating. THe tables full with rubbish. THe all store is dirty. Very unprofessional!!!!

This Costa branch is my most favourite out of all the Costa Branches in Watford. The staff there are very friendly and helpful and it's easy to get to from my parents house.

This is a really nice coffee place just inside Atria watford! The staff are really lovely and they always make the drinks to how you like them! They have a wide selection of hot and cold drinks so whether your trying to warm up in the winter or just have a refreshment they always have something for you. T stars all round!

Badly trained staff, very expensive for prepacked sandwiches etc. Coffee served with cold milk on the side. Won't ever go back.

Staff were struggling a little on a system were ordering is done on a tablet, but in a certain order and by a pleasant member of staff with a strong European accent. The staff were pleasant with a new alien system. It did make an interesting if not fraustrating experience for a morning coffee.

Needs egg in the vegetarian sausage bap. 🙏

Good coffee in a pleasant environment.

The place is filthy, both inside and out.

Great staff and a good sized space.

I had a delicious iced caramal cuppocino.. Very yummy.. 😋

Great friendly staff with good coffee well worth a visit

Nice coffee. Can get busy at times however. Average selection of cakes and pastries and sandwiches etc. Unfortunately there are not many vegetarian options - this one thing needs improvement.

Lovely Mocha and a tasty mincepie!!

Too many home workers using the tables and power sockets as their own office while purchasing just one coffee.

קפה קוסטה הינו חלק מרשת ענקית של בתי קפה שניתן למצוא בכל רחבי בריטניה. הקפה שלהם מצויין ומוגש בכמות נדיבה, הקפוצינו הבינוני מוגש בספל גדול והקפוצינו הגדול מוגש לאמיצים בלבד... שכן מוגש במשהו שיותר קרוב לקערת מרק.... (מומלץ לבקש מהצוות להוסיף קקאו על הקצף) המגוון של קפה קוסטה נשאר כמעט ללא שינוי במשך שנים והעוגות שהם מגישים פשוטות ולרוב טעימות. יש מספר סוגים של סנדוויצים וכן ג'בטות חצי אפויות שמוכנות לטוסטר ומוגשות חמות וטעימות. במקום אין שרותי מלצרות והתשלום נעשה בעת ההזמנה. מומלץ בחום להפסקה קצרה ולמי שרוצה לחטוף משהו קל לאכול

Very helpful and pleasant staff, the coffee was just how I like it.

We were asked to finish our drinks by 4pm,... although we were ordering at 3:30 ? ... and the Coffee was cold.

They were about to close but still received good service

It is very pleasant to enter a shopping center, which is summer and hot outside. You can drink a hot cappuccino and enjoy, because there is an air conditioner. The place is self-service, as in every chain of Costa coffee shops. It's nice to sit by the window and watch the people walking in the Atria shopping center

Really nice Iced Chocolate Fudge Coffee

Arrived at the right time. Nice and quiet. A bit of relaxation with a good coffee does wonders.

Friendly staff and good service

Please service, clean and welcoming

A tad too busy for my liking. But wholesome Costa experience nonetheless

Worst Costa I have ever been. We were served with cold coffee and the staff were unable to make hot chocolate

Hi The staff who are served is Perfect and the best service with a smiley face and with a very nice attitude and takes great care of old and wheelchair people who visit Costa coffeé is the name is said Dominik from the country of Poland. Respect for education🔝❤️👌🙏☕🍵🍹

I like this branch because the people working here. One woman buzzes around at amazing speed and is friendly, the other woman is really thoughtful and nice as well. Yes there's a bit of a wait when the queue get longer, but it's worth it.

Asked to cook my crossroit lightly said clearly! Burned it coz he forgot busy serving others while I waited patiently not saying anything didn't get a sorry had go back to work so had to try get it.

Bored and rude staff member. Lied about being unable to make the coffee in a normal mug and insisted I had a takeaway. I was a barista in costa for 6 years so I know it was rubbish.

I had a toastie and coffee. Staff were friendly and even though it was busy, the tables were cleared and service was quick.

Καλός καφές, εξυπηρετικό προσωπικό, απίθανα κέικς, λίγο βρώμικος ο χώρος, καλές οι τιμές. Πολυσύχναστο .

Good food. Great beverages. Courteous staff. Safety guidelines followed and cleaned regularly. Costa gave a birthday cake as a a gift

Great place to grab a coffee and get a break from the outside world.

lovely staff and great americano, they also had coconut milk, the place was clean to and had pretty good wifi

Good quick service for a takeaway

Very bad baristas’s . The Blonde barista didn’t hesitate to shout at me while ordering and made the wrong drink when I made them aware of this They told me it was my problem. Had to argue with them for 5 minutes and finally they agreed to make the drink because everyone was looking at them. I couldn’t properly see but I think they added something out of ordinary to the new drink . I am truly disgusted by this barista. A brand like Costa shouldn’t hire this kind of people! Embarrising.

Disgusted by how the employees treated a customer this night never coming to this location again

Very friendly staff Very nice just to chill out and relax after work fantastic service

Had a lovely sandwich and cake. Clean and friendly service.

One of the employees was rude, while I was there , and the ruined the costa experience for me. I usually like other Costa locations but this one really failed in my expectations for human decency.

Disgusting toilet facilities, wish I'd seen that before ordering coffee.

Great food and coffee, not so keen on 1 member of staff, was rude

As usual staffs and coffee as the best

A bit crowded, but lovely coffee and ginger muffin.

Very good service and love their hot chocolate. Well worth it. Please go there.

Very friendly staff and a quick service

Brilliant. Fantastic staff. Not been in there for 2weeks abd the young lady know I had oat milk. Amazing. 1st class.

Who doesn't like Costa, this branch is pretty roomy and has friendly staff in there.

As good as always! Best coffee and best staff!

Charge for use of plant based milk is ridiculous

We enjoyed our visit to Costa, very friendly staff and good service.

Excellent service and nicely made cappuccino

Out of the million costa coffee shops around. This is my favourite. Mostly due to the staff. Great team.

The oat flat white was complimented by the soft sky and an avoidance of news headlines.

One staff member was abit mean BUT ITS AMAZING

Great service. Staff are very friendly. The best maintained premium coffee shop in town. Competitor of the blue colour needs to invest more in decor and improve hygiene. Costa on the other hand, brilliant.

They have a great menu with a variety of items on there. They time I went the people who were serving where really nice and let us take our time. They also have a good social distancing system

I came here to order a drink with a friend expecting the usual pleasant hospitality I have experienced in Watford. However, I didn't feel it this time round. Upon entering the premises, I noticed that the female blonde barista on shift today was speaking very loudly, almost shouting at the customers who had to repeat their orders several times. At first I thought nothing of it, bearing in mind the face masks and plastic barrier between the customers and the barista. She took our orders. My friend noticed that the barista was making her the wrong drink, and after some hesitation, my friend kindly asked the female blonde barista that if what she was making was what my friend asked for. The barista shouted at my friend and responded with a rude and aggressive reply. My friend was very unsettled and upset about the hostility of the barista. We took our orders, threw away the wrong drink and went to a different Costa to re-order it. I am disappointed with the customer service of this barista. This has been the worst customer experience I've experienced in Watford. The barista told my friend that she should try the wrong drink and if she doesn't like it she will make her the other one. My friend didn't like it, however, she was too scared to say anything to the female barista so we left. The only good thing about this experience was that the male barista with tattoos who served the drinks working alongside the female blonde barista was likeable and pleasant, we enjoyed his service. However, the female blonde barista was loud and obnoxious and it seems as if she would benefit from a course on customer service.

Best coffee and amazing staff. They are like family now.

Amazing coffee! The best baristas!

Absolutely fantastic, had a lovely tea made by the best manager that can be in Watford. Definitely recommend!

Very friendly customer service and very tasty coffee!