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3.9

Based on 286 opinions finded in 3 websites

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Nº 527 in 830 in Bromley

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Staff friendly and tables kept clear. Recent change in costa policy allows dogs.

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Christopher Parker . 2025-05-07

MORE AT Google

Serhill was very welcoming, kind and helpful. The customer service was brilliant. It was very clean inside.

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Natalie Green . 2025-04-08

MORE AT Google

Prompt delivery of delicious food, thank you! ♡

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Sophie . 2025-03-25

MORE AT Just Eat

I saw the lady today (9 March) with curley shoulder length hair clear tables of cups and plates, but not once wipe a table to clean a table. Our table had crumbs left from previous customers, as were other tables she cleared of cups. This is basic hygiene! Very disappointed.

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Trish M . 2025-03-10

MORE AT Google

Nice place for a morning coffee, good environment, plenty of seats.

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Nelson De Sousa . 2025-03-10

MORE AT Google

Staff were very friendly and helpful as I walk with a stick they carried my order tothe table . Price was good 👍

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Shirley Micallef . 2025-02-27

MORE AT Google

All ok now, driver went and got me another one

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Peter . 2025-01-10

MORE AT Just Eat

Today was my first time trying Costa coffee I was served by a lovely lady Narges , she showed great customer service and made me a very nice cup of coffee . I will definitely be coming here for my daily coffees now .

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Rohed Sediqzada . 2025-01-09

MORE AT Google

I go in to Costa twice a week with my client who has dementia staff know us well. I was very upset today how one of the staff spoke to me he was very rude. Telling me that this is not Claridges London because I asked for a few things to be done. I am always polite when I go there but this episode has put me off and I will be going elsewhere from now on. Most of the staff are very nice but this man was very rude. Worked today at 2pm was going home at around 2.30 as I saw him leave. Not very good at all. There also seems to be a shortage of cakes for a while now.

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caroline chilver . 2025-01-04

MORE AT Google

Nice place to meet good service nice new decor a lovely calm place to meet up with friends staff are very friendly and no hassle to leave

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Sara Wardle . 2024-10-07

MORE AT Google

Georgina served us today with a happy and positive attitude. Our coffee was great and staff were helpful.

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Joshua Light . 2024-10-04

MORE AT Google

I ordered the vegan bosh toastie to go. The staff were friendly, the service was quick and the toastie tasted very good.

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Dee . 2024-09-24

MORE AT Google

Nice coffee shop.friendly staff

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les ashford . 2024-08-09

MORE AT Google

Probably the best one iv been in staff really nice and welcoming

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Raymond Robertson . 2024-07-31

MORE AT Google

We just had a drink and cake ,all was good .

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Deborah Smith . 2024-06-20

MORE AT Google

Friendly staff very taste coffee☕️

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roberta cardoso . 2024-05-20

MORE AT Google

delivery driver expressed difficulties completing the order but was very courteous

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Elliott . 2024-03-26

MORE AT Just Eat

Costa is the only café I go for my coffees and wherever it is I always have a good drink.

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Manuela Tiago . 2023-10-31

MORE AT Google

Ordered for a vegan and specified a COCONUT MILK coffee and they delivered with cows milk so was firstly completely wrong and secondly couldn’t be consumed as no respect for plant based dietary requirements - JUSTEAT refused to give a refund as apparently they are allowed to take money for wrong orders with no concern for peoples beliefs they offend! JOKE!!

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Ian . 2023-10-04

MORE AT Just Eat

Generally quick service, good and well maintained facilities.

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Andy Howell . 2023-09-30

MORE AT Google

Great service from most pleasant and skilled barista. Superb coffee and banana bread.

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Barbara Earl . 2023-09-28

MORE AT Google

cappuccino was warm and very milky more like a Latte not happy Couldn't even Taste the coffee Because of too much milk Come back here again with my wife and son was a bit busy. Had to queue and wait to be served? There were some tables outside and inside full of cups, trays, tissues Culturally etc and a lot of mess on the Tables and on the floor 3 staff working so I was very surprised but one of the staff wasn't working. She was using the disabled toilet. For some reason I don't know why. outside. Where we wanted to sit outside. had Poo from a dog or something. Wasn't nice to see clean the table, put Tissues doesn't ask the Staff for. Put it on top of the Poo went to get a coffee, and all day breakfast wrap. My son seemed to enjoy it and the wife too The place looked Messed up specially the tables. Anyway, go there and try it for yourself That's my experience.

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Luciano costa . 2023-09-15

MORE AT Google

Need to hire more staff every time I try to get a coffee I have to wait for 20-30 minutes there's always only one person working

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Tolga Digil . 2023-09-15

MORE AT Google

Really lovely cafe to sit and enjoy a coffee.

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Joanne Ledger . 2023-08-06

MORE AT Google

Can't beat a costa but price increases on products are getting silly. I don't visit so much nowadays.

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Jenny Singh . 2023-07-09

MORE AT Google

Just had a refurbishment and much more better, brighter inside and seating comfortable

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Martyn Cope . 2023-06-06

MORE AT Google

I'm very impressed with this Costa Coffee shop, although it's not my local one. I couldn't say anything bad about the food as I didn't buy any. Although the barista put my coffee in a takeaway cup when I was drinking in by mistake. The service was great. Can't say anymore than that.

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David Habert . 2023-06-01

MORE AT Google

I had my free birthday cake today. X

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Kim Butcher . 2023-05-18

MORE AT Google

7£ dos cafés y encima malos. La leche hirviendo. El servicio muy malo, parecía que les molestaba atender y más siendo de fuera. Nunca más. Españoles abstenerse

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RR M . 2023-04-10

MORE AT Google

Drinks had spilled into the bag meaning that the coffee went all over my feet and my porch floor. Asked the driver to pick up the order again, they said they would be back but the coffee never came. I will now need to buy a new door mat.

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Steven . 2023-01-22

MORE AT Just Eat

Staff are always friendly and very helpful it always a friendly atmosphere

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Danielle humphris . 2023-01-12

MORE AT Google

Had good Espresso here. It was busy, the staff there said there were no vacànt tables. I did however share a table, that was ok as it was.

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Stephen Carpenter . 2023-01-06

MORE AT Google

Great coffee nice friendly staff

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paul Harding . 2022-12-10

MORE AT Google

Very busy when we visited, staff didn't seem to be adequately trained and took a long time to serve. As a chain, I feel the drinks & food are overpriced. Never enough staff leading to mistakes and delays.

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Clare Vidal . 2022-11-15

MORE AT Google

Was spilt everywhere and no good

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Matt . 2022-10-12

MORE AT Just Eat

Busy and full of West Wickham residents. Kids for breakfast and yummy mummy's everywhere desperate for caffeine. Great atmosphere. Service was ok

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Mark Routen . 2022-09-27

MORE AT Google

Consistent quality. You can get a meal deal before 11am if you fancy a sausage or bacon bap or pastry with your coffee.

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Peter Quenault . 2022-09-19

MORE AT Google

A larger than average Costa with good service.

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David O'Brien . 2022-08-17

MORE AT Google

Asked for a latte, barista heated the milk and poured it to the cup then added the shot of espresso on top... The company needs to train baristas on how to make proper latte, wasted £3.50.

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Ai K . 2022-08-05

MORE AT Google

Always a good experience. Very nice food and beverages.

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Barry Garnett . 2022-06-23

MORE AT Google

This store needs to be completely refurbished, it is very dark and has a very narrow walkway past the serving counter. I dont think its adequate for wheelchair users.

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L A . 2022-05-14

MORE AT Google

Very clean and very efficient and helpful staff

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Linda Haynes . 2022-05-10

MORE AT Google

Really nice place, staff are very welcoming

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ibrahim sowe . 2022-05-06

MORE AT Google

Nice place to have a blast drink. Always neat and clean. Maintain allergens products clear to customer. Service and speed was great

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Chandru_lavacharm . 2022-04-22

MORE AT Google

Always a nice place to stop for a brew, but just wished the seats weren't rock hard. Staff always friendly, coffee always good and the place is always clean.

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Richard Wraith . 2022-04-10

MORE AT Google

Friendly staff and good service, coffee tasted great too.

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Serhat Dereli . 2022-02-24

MORE AT Google

Who doesn't like Costa coffee, prices are up but the Costa cappuchino is still the best around, gets v. busy on a Saturday...the staff were a bit dippy but they have improved of late, sorry folks to tell it as it is!

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Christine Snowdon . 2021-12-14

MORE AT Google

Nice hot strong coffee and tasty treats, plus good service.

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Paul Molyneux . 2021-11-30

MORE AT Google

Hot Chocolate and toasted Tea Cake yummy on a cold Saturday afternoon.

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Joyce Showell . 2021-11-28

MORE AT Google

Everything that you expect from Costa Coffee, good coffee, tea in a pot. Many Covid measures are in place but table sanitiser between customers seem to be waning.

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Robert Cannell . 2021-10-21

MORE AT Google

Although very busy, very friendly and good,fast service

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Charlotte Milward . 2021-09-30

MORE AT Google

Costa is costa right? Well not if you don't know how to make it. Very poor staff always miserable and never served with a smile. Terrible at making coffee really poor parking.

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Lewis Thorpe . 2021-09-01

MORE AT Google

West Wickham branch is spotlessly clean and staff are friendly and welcoming.

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Ian Oakley . 2021-08-19

MORE AT Google

Friendly, easy-going staff. Great service.

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I J . 2021-07-13

MORE AT Google

Always great service in west Wickham, staff and manager are always so cheerful and polite. Remember your orders week after week. One shot skinny cappuccino!! Great atmosphere thank you

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Claire White . 2021-05-12

MORE AT Google

Absolutely fantastic place to go for a coffee at lunch time. Staff are brilliant, always smiling and friendly. Place is very clean and tidy. Top notch

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Neil Mason . 2021-05-11

MORE AT Google

Love this place really good service

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Dona . 2021-03-05

MORE AT Google

the staff are always friendly and helpful. the store is very clean. drinks and food are pretty good too. top stuff.

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Anthony Lynch . 2021-02-24

MORE AT Google

Gave me a wrong coffee. Asked for lactose free and ended up with a horrible vanilla latte.

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Lee Hanley . 2020-10-25

MORE AT Google

Good social distancing and cleanliness. Excellent coffee

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Clementa Monedero . 2020-09-29

MORE AT Google

Upgraded to 5 from 4 stars. Excellent service, very good value.

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Keith Earl . 2020-09-18

MORE AT Google

Very good and great social distancing in place

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Rob Quickenden . 2020-09-01

MORE AT Google

Very refreshing to visit this costa, the staff keep this place very clean , especially the toilets , unlike a lot of costas! 5*

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charles palmer . 2020-08-27

MORE AT Google

Costa isn’t exactly a bastion of attentive customer service at the best of times but this place is bad even by Costa standards.

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John Wallace . 2020-08-15

MORE AT Google

Nice, service and product offering consistent with what you expect

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Iain Hawthorn . 2020-03-18

MORE AT Google

Fast service and very friendly staff

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Nelson Miranda . 2020-03-08

MORE AT Google

I always find the service pretty good.

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David Hearne . 2020-01-18

MORE AT Google

Reliable coffee etc. Nice cakes. Nice staff. Busy Costa, refurb/new, quite small and not loads of room. Use it regularly, never disappointed

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Helen Hargreaves . 2020-01-14

MORE AT Google

Why is Costa coffee so expensive?

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James Winter . 2019-11-26

MORE AT Google

Nice atmosphere and staff, but my flat white was decidedly weak and lacking flavour, disappointing.

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Christina Hunwick . 2019-10-28

MORE AT Google

the man in charge there it is best the rest so so

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Ilir Mulaj . 2019-10-06

MORE AT Google

Very commercial, noisy, always the same things and expensive.

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lakhdar ghazli . 2019-09-08

MORE AT Google

Polite and welcoming and clean! One of the best I've been to.

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A BCD . 2019-08-23

MORE AT Google

Coffee always good. Staff are really friendly.

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jacky gardner . 2019-08-09

MORE AT Google

Not great but ok if there is no where else

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Prisha Naik . 2019-06-02

MORE AT Google

I love there milkshakes and expressos

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Oscar1584 . 2019-05-11

MORE AT Google

Classic Costa, part of the chain.

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Kevin Allen . 2019-05-05

MORE AT Google

I tried a vegan snack pot on this visit. Very tasty and it filled me up just enough. It was reasonably priced but being a little bit picky, I think it would have been better with brown rice not white. Saying that I will buy it again next time anyway 😊

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Yvonne Moscatelli . 2019-03-23

MORE AT Google

Good service & lovely environment

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Saroja Rajoo . 2019-03-15

MORE AT Google

Good, as far as coffee shops go. The coffee is always tasty and fresh, served by baristas

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Chris Lambert . 2019-02-20

MORE AT Google

An oasis on a rainy day. Ok so not an arid desert but I needed coffee and it tasted wonderful!

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Darri Baverstock . 2019-02-18

MORE AT Google

Coffee is ok at best. Nothing special.

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Graham G . 2019-02-08

MORE AT Google

Good coffee, but me misses makes a better cuppa

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Erolski Ibrahim . 2019-01-30

MORE AT Google

Typical Costa. Use them frequently. This one was fine

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David Harris . 2018-12-26

MORE AT Google

Good coffee and family catch up

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Agnes Davis . 2018-11-07

MORE AT Google

Very clean and friendly coffee shop!

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Daniel Jackson . 2018-10-19

MORE AT Google

Egg mayo sandwich not nice. Would be better if egg was mashed not sliced & more mayo.

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Chris Graham . 2018-09-25

MORE AT Google

Just went in trying to order exactly what I have in Essex and they wanted to charge me £2.95 for a small when I pay £1.75 for a medium. Rip Off!

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Natalie Harris . 2018-09-07

MORE AT Google

Yet another excellent Costa coffee shop on the main street through West Wickham - Long overdue!

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Alan Steele . 2018-08-29

MORE AT Google

Love Costa. Friendly staff and th.my food

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Sanaz Sabouri Williams . 2018-08-11

MORE AT Google

I love Costa coffee. A large AMERICANO please and some cold milk on the side

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Arthur Tansley . 2018-06-14

MORE AT Google

Good but could be better, the staff do not have enough room to move around therefore its very slow service. But they do try

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David Keer . 2018-05-28

MORE AT Google

Google's won't this place closes at 6pm Mon to Sat

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J S . 2018-05-12

MORE AT Google

Great new coffee shop in high street welcoming with nice atmosphere

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doug wyeth . 2018-04-12

MORE AT Google

Coz it's a 4 star kind of place

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ROY DIXON . 2018-03-24

MORE AT Google

Very good Costa coffee plenty of room staff friendly. This is one of the best Costas i have visited

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Chris Breen . 2018-03-19

MORE AT Google

Nice hot chocolate and food service is great

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Andrew Clarke . 2018-02-11

MORE AT Google

Very clean fantastic service by young gentleman behind till . Polite and welcoming enjoyed a relaxing coffee and hot food

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kim gardner . 2018-01-10

MORE AT Google

Staff helpful,but my least favourite Costa as very dark inside and has very low ceilings except at the front of the shop,prefer Cafe Nero

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Debbie Jamshidi . 2017-12-22

MORE AT Google

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