Costa Coffee in Rugby

Wrong order delivered by driver

The food is is amazing and the service is perfect the atmosphere can be ok sometimes too loud when you just want to come and have a nice quite coffee and lunch but what I have a problem with is that it's so cold in there they have the air con on but it's blowing in your face and you can feel it's so cold think they need to turn it down

Asked for a large mocha and cup was half empty. Not good

Not a bad service compared to others on this site.

With 30 mins to go before Costa closed on a Sunday afternoon, we were politely informed of this. The barista took our order and when I asked what was the make-up on one of the new drinks on the menu, he happily told me and when I asked if I get swap milk for oat milk, he explained where it was possible, but where it was not (coffee flavoured cream). Our drinks were made pretty quickly so no long wait, despite others having been previously ordered. Our table was clean and we only saw one other with some old cups on. More people came in, and they all had the same polite feedback about the closing time. We never were asked to drink up and only felt compelled to leave by ourselves looking at the time. Other customers continued to drink after we got up to leave with 5 mins before closing. Well done Costa.

Very friendly staff, good service

Only 1 member of staff serving on a busy Saturday wasn't good, but the service she gave was great

Took my reusable cup for an iced latte- the girl made my drink in a disposable cup tipped it in my cup then thew the disposable one away… what is the point in the reuse cups when people do that!! Completely defeats the point in reducing waste by using reuse cups. Plus the drink was 85% ice… wasn’t very impressed

Great service. Spotless and clean.

Thank you to the lovely Sean for helping me decide my drink, he told me all the new drinks on offer and made my drink so perfectly, it had the perfect ratio of sweetness and coffee!

I absolutely Loved going here during the week. I Absolutely Love their ham and cheese toasties. I have a certain order on food but I have an experiment on Drinks by having a Gingerbread Latte or Some tea. There lemon cupcakes are top notch xx

Stopped off for lunch, good choices of sandwiches, toasties etc... definitely recommend that you try it.

Great coffee and lovely cornflake cake. The cookie wasn't that good though.

Always a great coffee for my wife and a decent tea for me.

I love it. Nice cafee, big selection of cakes /biscuits. We always go there after shopping. Recommended

Fast and easy, visited the one in next today

Great coffee service was fantastic

Apart from excellent coffee, they serve an excellent frostino, which they will make to your specification! Costa coffee isn't cheap, but I don't remember ever having a bad experience at any of their outlets. Costa definitely sets the standard, the others follow. Well done Costa!

Nice little costa hidden in next , it's in the men's section which is better . It means I don't have to be dragged though the woman's clothing by my wife :)

Great to be able to sit in and have a latte and a slice of cake instead of having to have takeaway 👍

Fast freindly service. Great staff during these testing times!! 5 STARS

Wondering what constitutes a lunch meal deal. Chose toastie, crisps and a drink as advertised for 4.95. Got to checkout and was told - no sorry not the lunch meal deal. Why? Not happy!

Had an egg muffin comes with mushrooms and lettuce the microwaved digusting piece of cardboard not recommend to eat

Love love love their coffee but always struggle to sleep after a Costa. Must remind myself to ask for one shot not two!!

Very friendly staff, with plenty of seating. Cant beat a Costa coffee

Nice coffee and friendly staff but nothing special and nothing different from other coffee chain outlets

Quick sandwick and coffee with my friend

Good quality coffee beans and the staff was very friendly.

you will not go wrong with their coffee

Does some really good coffees and speciality chocolates. Worth going to as a special treat.

Nice coffee but personally I find the price in all these coffee shops over priced

Friendly staff clean and good coffee

Standard Costa but a little busier than I've experienced on a Saturday due to location and small space

Lovely coffee and friendly staff

What can i say its a costa, good staff and fine coffee. If you need to read a review of this coffee house before you visit you must have been in a coma for 10 years.

Staff were really friendly but a bit dissappointed in the toasted sandwich which was a bit wet on the bottom? Hot chocolate isn't as milky as it used to be

I have become very disappointed with the intense bitterness of Costa's coffee. I have been told that for a bit extra, I can have a premium smooth coffee. Sorry, I just want a coffee to taste nice, regardless of the cost... Or should I say, regardless of the Costa

Nice selection of snacky things, lovely staff.

Helpful staff, nice quiet location as it is located in a next shop.

Very friendly and helpful staff who offered to bring my drink to me to save me trying to carry a hot drink and a small guide dog puppy at the same time. Clean and tidy cafe too

I always have early grey tea, but unfortunately it's not the real early grey teabag it taste like water and the hot water is sometime luke warm water. Why is the real earl grey teabag not being used as I am paying for it. I hope the manager does read these reviews .

It was hygienic but there was not enough room to accommodate the shoppers of Next.

Nice location but hot chocolate tasted like there was no milk in it, very dry.

Nice Costa set in next. Can get busy but service is always with a smile.

A great interruption to shopping in the Next clothing store