Costa Coffee in Blackpool

Nice and calm place, enjoyed our meeting and after that we enjoyed food from Downtown Grill, fresh food, fresh fine cutting salad, and good portion size as well.. thanks

They seem to be in a hurry today, no care given when preparing the drinks. Worst flat white I’ve had in a while, not thick and strong as they usually are and no pattern.

order was not ours and no way to contact . shocking

Staff are brilliant. Price of food way too expensive, I just stick to a drink now. The owners have invested some finance lately but miss little touches like cushions on the high back chairs which I find too upright & uncomfortable. No WiFi as well.

Staff are friendly & professional Nothing is too much, great service.

Says order was delivered and I never received my order

Jokers, ordered 3 breakfast barns and they only sent 1! No phone call from restaurant. So I’ve paid £8.5 for 1 barm. My last order with just eat

No cakes delivered but ordered and paid for

Great staff. My poor rating is for the owners of this franchise! Don’t appear to care if fridges break so you can’t purchase food from it. When equipment breaks they leave it days before addressing. Poor staff just politely explain. The owners need to step up; they’re letting their loyal staff, loyal customers plus the Costa brand down massively!

i did not get my greek style with mix Berry

Came on time but missing my girlfriends food 👎

Very good drink, brownie was a little smaller than I thought so 4 star food.

THE BEST CUSTOMER SERVICE IN THIS AREA- great staff- very attentive and caring- serving great coffee and food- having been to many uk costa coffee houses this is the best- well done-keep it up👏

Popped in with my Granddaughter for a treat. Quick service. Nice drink & cake.

I love this coffee so much, It was so cheap as well.

I love a good costa, its always a treat when you live in a village without one.

Never will order again from this store, food missing and don’t answer the phone , the bit that did arrive was barely warm and piece of cake stale, didn’t realise it was dev road store we ordered from or we wouldn’t of bothered as even when we go in the manager is awful and always too busy feeding her family

The staff are always helpful and really friendly. I asked for a large gingerbread latte, which wasn't on the till but they made it and were very nice about it. The short haired lady is super nice and really chatty 👍

They never have toasties. Or a lot of food either ..no variaty

Staff very friendly and recognise people if they are regulars which is lovely to see

The Delivery Guy was kind and caring

No marshmallow delivered again, wouldn't mind but they charge 50p every time and don't deliver them

Unfortunately I don’t use this Costa that much now (Devonshire Road) as it’s a dated scruffy looking building, the outside table area has weeds growing around the cig ends. The planted area is overgrown and unlooked after. When inside it’s clean and the staff are great, but you cannot here yourself think as it’s that noisy, whether that would be down to clientele, the building layout or both. 16/11/2023 Update It's hard to think of something nice to say about Cost-a-Coffee. It definitely isn't value for money these days and the majority of staff have no enthusiasm for their underpaid jobs. Some basic customer skills wouldn't go a mish too.

Bacon was not crispy enough. Coffee was lovely and still very hot. Delivery really fast. Unfortunately it's too expensive.

Live literally on the next street and took ages. Didn’t receive the right order. The DRIVER tried to call us to inform but when I tried to call back it wouldn’t go through. The store should have contacted me and refunded the issue. The most expensive item wasn’t even in the bag and they just couldn’t be arsed to contact me.

Does what it says says, but staff are great.

Wow what a great place my first time at the Races but certainly won't be my last I look forward to being back again soon. I was here for Racing with Pride and it was an excellent day 🏳️‍🌈❤️🏳️‍🌈

Always go to this Costa staff are fantastic and the coffee ☕ is always spot on

Super friendly staff. Lovely experience. Served with a smile! ❤️😁 I think the team at squires gate Costa need some training from the team on Devonshire rd!

Fed up of items not being delivered

Muffin missing and tiffin was crushed

I ordered 3 muffins 3 bread out of 6 4 items were delivered i need 2 more items

Good coffee shame about prices £5 for cheese on toast wich looked 3 days old

i ordered a croissant and it wasn’t delivered.

Ordered 5 items and you miss 1 how? It's not like it's a massive order.happens way to often at this Costa

If you are unaware of the parking rules at Costa like we were and your stay there is over 60 minutes, give your car registration to the cashier on arrival, otherwise the private company that own the land will send you a £100 fine. There are signs but most people think that if you're a customer then you have the right to park and like us wouldn't notice any signs. This is by no way a reflection on staff there, they are great, but these land owners are NOT!!!

Nice drinks and cakes just what we needed

Toastie and gingerbread biscuit great coffee nit so good tasted burnt 🥵

I'm fuming. I wanted my toastie cause I was hungry and you didn't even include it or the lemon tart so i've ended up with a drink and nothing else despite spending £26.

Very sour Bubble Tea and the flavours were confusing .. Could have done with a few more "balls" .. but refreshing.

Didn't have the wrap I wanted so sent me a sandwich instead with a lovely note saying sorry and a free cake, both delicious, thank you very much x

Was very disappointed with the drinks this time. The strawberry lemonade tasted like it had been made with water rather than the usual sour taste and the mango frappe had a coconut flavour to it which put me off. And they didn't even send a bubble straw :(

Most of the order was fine but the coffee shot for the Iced Latte was missed completely. What we got was milk which is unacceptable considering this is a c-o-f-f-e-e shop and not a cheap one either.

Brilliant as always, the staff here are the best 😋

Great Costa.. Never had a bad coffee here

What can I say great coffee staff friendly helpful for a small Costa 1 of the best I've been in No hasn't changed staff still as friendly service with a smile

I didn’t receive my Mac and cheese after paying for it

Very well stocked. Clean. Quick service

Fast delivery welcomed with a bright smiling face

For some reason this Costa is more expensive than the other Costa's in Blackpool like town center or squires gate retail park( £2 cheaper sometimes) and it is the only one that does not allow to use discount cards (like blue light card) and the Costa app at the same time.....you have to choose one or the other. Staff are alright and the atmosphere is good but the high prices made me move to a different one.

Ordered a cheese and tomato toastie and sent me a pesto panini ☹️ such a shame I don’t like the panini’s

Great coffee but toast is still bread I'm afraid 😂

Great products with brilliant service

The mozzarella n tomatoes panani was lush . The hot chocolate had no marshmallows tho

Car park full, store almost empty? Dirty marked chairs and 15p dearer than yesterday's drink in another town. Must be a franchise thing. I'll give this one a miss next time I'm in this town.

Great service although long wait due to being short staffed

Lifesaver! Had a terrible sore throat, hot chocolate was very soothing. Quite expensive but I understand I need to pay for the privilege of having it delivered to my door.

Fab drinks and food and service

Staff very friendly. Very chatty and always remember what the regulars want

Always clean..Great Friendly polite staff. Free parking.

This costa is just completely inept at online uber fulfilment. Always something missing. Avoid.

Items from order missing. SMOKED BACON BAP Cannot get hold anyone to sort this out

Staff not very good with clearing tables. Long queue on entry

Not happy as coffee ,was wrong size,as paid for a large and got medium size ,coffee was hot as I always ask for it to be

On par with Starbucks had a mocha as coffees are generally like dish water couldn't even drink the mocha pretty yucky stuff

Staff are friendly and efficient. Thought the pricing was high but happy overall as a treat

Lied saying delivers and didn't many times this as happened what a joke this firm.is becoming

Great service well made drinks friendly and helpful staff

Shocking service 10 people in cue and 2 people on till whilst manger off store is sat they absolutely shocking service

Food was hard and cold and was the wrong order

Good service, friendly staff, great coffee.

Was at Liverpool train station. It was clean service was ok

Grubby, dirty and overpriced. No soap in toilets tells you everything.

Great coffee served quick. Clean and bright plenty of space

Forgot the MAIN item of 3 items. Ridiculous.

Limited parking as share parking with KFC however over the road is a Lidl with a large car park and ev charger.

3 times here the worst service I've ever had is at this one everytime it's unbelievable I've just walked out this time . I visit so many across Lancashire and all have always been fine everytime I visit this one I have a problem today the girl decided to serve her friend first as she was talking to her outside even her friend appolergized . Didn't step aside though absolutely stay away from this one they make there own rules here staff are terrible at any kind of customer service

I visit this particular branch 3 times a week as staff are always cheerful & chatty & get my flat white with extra shot spot on 🤩

Top quality service a very clean place for a break.

Missing items again for the forth time now I could understand if it was a big order but it's only 3 items how can you forget 1

Drink wasnt like it should be due to longer wait but my address was definitely on the order

We for a coffee there before work

Excellent social distancing guidance set out, hand sanitizer station.. Not mention great staff and excellent coffee. Parking available.

Love our weekly or sometimes more visits staff are brilliant & really helpful.

Never received my order???? And now no-one is answering

Great for when your working out in the community for a quick coffee

Would give a zero if I could. Especially as I was physically assaulted in the store after another customer called me a c**t for no reason. Customer accused my Husband & I of pushing in front of them yet we let the "lady" & I use that term very loosely in front of us because we both said that she was first. I asked the staff to call the Police yet they did nothing!!!!! Will never set foot in any Costa establishments ever again. Head Office have been informed of this.

Fast, efficient, nice and smiling girls, I recommend it

Closes at 7.30 not 8 change the time google

It's never great this one as of today won't be going again to this one

Forgot my meal, appalling when I’ve effectively paid £12 for a coffee. Shouldn’t happen when I’ve only ordered a coffee and Mac n cheese, can’t be hard to get two items right. Second time this has happened.

Well packaged, coffee hot, iced drink cold. No spillages and prompt delivery. Cakes were nice too!

Always nice coffee, clean and helpful staff.

No coffee machine working couldn't get hot drink

Friendly staff, plenty of food choices for a quick brunch, wasnt to busy, parking was available, nice place

Food was cold and waited 50 minutes for it!!

Nice coffee and value for money

Coffee was nice, staff friendly and good environment, definitely going again.

Nice selection of drinks. Really nice staff

Very friendly staff. Great to see deep cleaning of underneath of tables and chairs happening. Good coffee too!!