Based on 532 opinions finded in 2 websites
Based on 532 opinions finded in 2 websites
Nº 198 in 612 in Rhondda Cynon Taf
Opinions
Came really quickly, lovely hot coffee and hot chocolate
Laura . 2024-10-06
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Expensive for what it is.. Frappe was lovely but food could’ve been a bit larger for the price. Breakfast wrap could have ate two.
James . 2024-08-23
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The staff here are so friendly and are always willing to go that extra mile for you lovely cold caramel latte was stunning
Sandra Webb . 2024-07-29
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Ordered food sent all the wrong food and no phone number to ring
Ann James . 2024-05-25
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absolutely appalling. completely wrong items sent and I have allergies. I almost didn't check and bit into the toastie and could have ended up in hospital or died!!All I got when I called up was a "you have to put refund through just eat" and no seeiming regard for how serious this was.
Stacey . 2024-04-27
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Always a great visit here. The coffee is always top notch and the staff never fail to be on hand and helpful.
Ash Prosser . 2024-04-24
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Great service, only issue nothing is ever online. Latte is offline? So had to order a cappuccino, I don’t mind but having a core product offline is strange. Syrups are also always offline but when you go to the shop the full menu is available.
Kelsey . 2024-04-23
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Great place for a chat and coffee. All staff always friendly and smiling.
Alan Francis . 2024-04-04
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Such friendly staff. Fantastic views of the mountains. Great service. Lovely atmosphere.
ANGELA HOMER . 2024-03-05
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Coffee was cold and wrong cake delivered
Steve . 2024-03-02
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Lovely atmosphere, clean and tidy. Lovely staff and food and drink.
Alison Staniford . 2024-03-01
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It's just far too slow to get a coffee. Even if it tastes nice.
Speak Welsh . 2024-02-02
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The assistant manager, I asked her to make me her favourite drink, she made me a hazelnut mocha and to my surprise it was absolutely amazing! I now got a new fav!
Ricky Beynon . 2024-01-19
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Floor was strewn with food and tables not cleared therefore gave the impression place was dirty. What on earth has happened to the good old fashioned mop and disinfectant. I am not impressed. Its a place where you eat and drink for goodness sake cleanliness is essential.
Frances Dunford . 2024-01-05
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Very convenient coffee shop when shopping. Very helpful staff and a quick service.
Owain Williams . 2024-01-01
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Nice and warm environment. Friendly staff.
Iskandar Fbi . 2023-12-30
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Love this costa always go above and beyond for me and my family. Service is always on point. Well done guys
Danial Carcas . 2023-12-08
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Did not receive my order at all. Driver handed me someone else's order that i gave him back. Very disappointed. I regularly ordered in the past but never again.
Lisa . 2023-12-07
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Wasn’t unhappy the way the driver speak to me
Emily . 2023-12-07
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Great staff .very festive and lovely chai latte .
Nicola Smith . 2023-12-03
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Went here this morning for the first time and it was a nice surprise! I don’t normally go to Costa, I don’t like costa coffee and I find it expensive for what you get, however, this Costa is different from any other Costa I have been to. The staff is nice and friendly, the shop itself feels very cosy and clean and for the first time ever I really enjoyed my food and coffee. Coffee didn’t even need sugar, the milk texture was on point (I am a trained barista) and the food was nice and hot. Well done to the team, will definitely be back!
giovanni Quercia . 2023-11-29
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I love visiting this branch of Costa, all staff are always very friendly, welcoming and helpful. I have been on maternity leave recently and bring my baby along for visits. The staff always take an interest in my baby and help carry my coffee to the table, which is a very helpful touch of service when I have the pram to contend with. The café and toilets are always very clean, with a decent size baby changing area in the disabled toilet. The coffee and food are always a high standard but really it's the lovely staff that make this Costa branch stand out.
Gill Snelling . 2023-11-10
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Excellent service, nice delivery guy
Kelly . 2023-11-06
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Whoever takes care of recruitment at this branch, fills the place with courteous, helpful, friendly and humourous staff. A pleasure to visit and the most delightful staff of any Costa I have visited is and indeed other countries.
Huw Evans . 2023-11-05
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Excellent service as always thank you
Lisa . 2023-11-03
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Lovely ladies behind the counter. Very helpful and friendly. Will definitely go back. Wheelchair accessible, although the door opens outward, so no door opener.
ukcalgal . 2023-11-03
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Every time I order from Costa on just eat the order is incorrect
Kayleigh . 2023-10-30
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maple hazel latte is lovely, they didn't have oat milk but rang me and swapped it for coconut
Nuppu . 2023-09-29
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Only problem was wrong items delivered
Daniel . 2023-09-22
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Lovely staff. Nice food and great atmosphere. No complaints from me
Ga Pearson . 2023-09-15
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Food was cold and arrived over an hour late
Nikita . 2023-09-13
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Click and collect was easy, Just collected my drink, and it was also hot.
Highrscholar . 2023-09-09
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Ordered 2 cheese and bean toasties only one arrived and the teas was tipped everywhere
Nikita . 2023-08-22
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A very busy cafe at about midday and the clientele were almost exclusively senior citizens all noisily chatting away to family and friends. There was a very good atmosphere in the place; lots going on and people seemed happy.
Gareth Jones . 2023-08-10
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Staff friendly and helpful great service
karen weeks . 2023-08-05
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A must stop COSTA coffee shop for that mid shopping caffeine refill. Great staff, clean store, fab coffee and a relaxed atmosphere. Grab a Latte and a piece of Carrot and walnut cake (it's good). Relax...
Ian Miles . 2023-07-31
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Excellent customer service and well maintained, very knowledgeable on what they offer there
gareth meredith . 2023-07-27
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Love this Costa. Friendly staff. Lovely and clean. Good coffee.
Julie Eynon . 2023-07-25
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Cold cappuccino and a long wait in the queue..
Ray Davies . 2023-07-09
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There is no caramel in the salted caramel Frappe
Nikita . 2023-07-08
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Wrong item again ! Second time ordering
Nikita . 2023-06-27
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Cheers.. Mango frappe 😋 and many more to try coffee ☕️ latte. Delicious
ELIZA S. Griffiths . 2023-06-23
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Absolutely shocking service today staff to busy talking amongst themselves and ignoring customers
michael grandon . 2023-06-10
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9.15am on a Thursday morning with 3 staff working. My server was polite enough but there was very little enthusiasm and interaction. Long queue to order. I've not been to Costa for a long time but saw an advert and thought I'd try it. Ordered a medium vanilla iced frappe latte; informed they only had small. £3.65 for a small (and I mean small) cup filled with ice a squirt of vanilla and some frothy milk- absolutely not worth the price. Alao ordered a lemon tart- again, ridiculously h9gy price for what it is. Mc.donalds do MUCH better chilled drinks and auch lower price so I definitely won't be back here.
Laura Geary . 2023-06-08
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Left food outside nothing telling me it was there
Liam . 2023-05-26
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Service has gone down hill a little which is disappointing..asking thw relevant questions but not actually listening, on a few occassions the coffee has been weak, they've made the wrong drinks and gave me the cake in a takeaway bag when I was eating in. Tables are always full of used cups. Needs better comms with the staff on what role they should be playing on their shift
Maria Wills . 2023-05-15
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Their delivery driver dropped the drinks as the bag split outside, And suggested that we went onto the app and asked for a refund
Tracey . 2023-05-12
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Lovely coffee shop, staff are also lovely
Ceri Gough . 2023-04-23
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Sent brownies instead of the more expensive kit kat muffins
Dace . 2023-04-14
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There were no bubbles ( fruit balls) in either drink . Very disappointing
Ross . 2023-04-14
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Excellent service as always, thank you.
Lisa . 2023-03-05
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Delivery driver very polite and friendly
Lisa . 2023-01-29
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One drink I ordered and got it wrong , it didn’t have cream or salted caramel on it
Bethan . 2023-01-28
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Cold breeze coming from somewhere inside made it a little uncomfortable, but other than that it was lovely. Coffee was good, toasted teacake hit the right spot (and surprisingly toasted perfectly with no burns, quite an achievement considering how busy they were). Even with the cold breeze, I would visit again.
Jasan Ames . 2023-01-26
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The cake was lovely..... The staff didn't seem to know what each other were doing, we were asked twice if we'd paid by 2 different members of staff and after messing up the first drink order, when it was done correctly HOT chocolate isn't what we received..... partially warm chocolate at best
Adam Sorg-Malyon . 2023-01-22
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Costa Costafortune but you expect to pay Nice staff Nice place for 1 drink 🍸 😉 share it 😆 no it's a nice place 👍
Daryl Saunders . 2023-01-21
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Costa is quality coffee. What you expect really.
Matthew Smart . 2023-01-09
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Excellent service, very friendly staff, always very helpful, make lovely coffee and premises always clean and tidy best Costa around
Andrea Knapman . 2022-12-29
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Just a quick review to Johnny for today. Very helpful and kind when no black forest hot chocolates left due to supply issues. Special mention to for his festive spirit! ☕️
Thomas Jones . 2022-12-29
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Nice spot , good quality coffee , little expensive
Chris Edwards . 2022-12-07
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Love costa just wish it was faster service
Vicki Clement . 2022-12-03
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Great coffee and staff, shout out to my ladies ✌🏻 🤣
Dylan Curtis . 2022-11-30
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Missing item. Redorded and sent wrong item. How hard is it to read off a screen?!?!
Bella . 2022-11-25
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Missing item. Toastie like a rock. Disgusting.
Bella . 2022-11-25
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This is my regular shop. Very clean store with lovely friendly staff. Always makes a nice coffee. Free car park,also a clean toilet in store
Susan Brown . 2022-11-21
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Love this costa. Not as cramped as some can be and staff are lovely and chatty. Always feel welcome.
David Fermandell . 2022-11-18
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Staff are lovely and friendly just what people need ❤
SHERYL REES . 2022-11-06
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“Costa Coffee” doesn’t sell coffee, actually ridiculous
Mong 333 . 2022-10-31
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I go here every morning before work and I am always greeted with a smile and great service. My favourite way to start the morning. There is always a lovely lady that serves me and remembers my order, not sure of her name but she had brown hair tied up in a bun & I have a delicious hot drink every time I go. No complaints whatsoever keep up the hard work 🤞
Ffion Morgan . 2022-10-18
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Good choices of coffee, pastries and cold drinks
Tricia King . 2022-10-16
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Entirely the wrong order, drink spilt in bag and bag broke spilling the drink all over my floor, didn't have what I wanted so sent alternatives, would have preferred a phone call so that I could have cancelled the order,
kate . 2022-10-13
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Very pleasant Very helpful Seating a bit uncomfortable
Maximus Mckeown . 2022-10-06
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Great little shop. A regular space for me to relax in. The staff are nice, competent and work hard. The space is busy but clean and regularly maintained. Everything I order is consistently the same and exactly what I'm expecting. I always pop in after a shop for a coffee. It really rounds the day off.
Jim Clarke . 2022-09-27
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Clean business, staff very polite and helpful Would recommend
James Murphy . 2022-09-21
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Although I like the coffee I do not like the new seats preferred the old style so did not stay
ruth evans . 2022-09-17
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Expensive but nice for a treat,great service
Ann Morgan . 2022-08-15
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I DO NOT APPRRCIATE HAVING TO WAIT NEARLY AN HOUR AFTER DISPATCH TO GET A COFFEE WHICH I PAID NEARLY 8 QUID FOR!!! 😡
John . 2022-08-08
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Very impressed with service and quality of my order. Thank you
Lisa . 2022-07-09
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My bag was soaking, my drink was everywhere. I don’t normally complain but it’s happened twice in a row.
Kelsey . 2022-06-04
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It's expensive and the coffee isn't great.
Marc . 2022-05-23
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Got everything I like to drink,drink it in or out and good service.
BJW . 2022-05-14
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Good service with friendly staff.
Rob Sheldon . 2022-05-07
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Nice enough staff seem lovely and served fairly quickly although there were a few other customers in front of us.
Daniel Morgan . 2022-05-03
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Very nice hot chocolate with cream, bit expensive at £11.40 with a tea cake.
Adrian Davis . 2022-03-25
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Order never showed up, happens often!!!
Kimberley . 2022-03-06
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Its alright, just expensive for what it is
michael lewis . 2022-03-03
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Sat inside for an hour enjoying the delicious coffee only thing wrong was the coffee was luke warm other than that 👍😁
laura lippy . 2022-02-21
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The millionaire shortcake was in with the hot drink and toastie so was all melted when arrived.
Chloe . 2022-02-19
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This delivery driver did not only deliver my order to the wrong address he was rude and i haven't received my order so I want a full refund please
Arfan . 2022-02-17
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My order never got delivered. Even tho the app told me it was delivered
Rachel . 2022-02-17
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Staff are brilliant and friendly
Paul Lewis . 2021-12-29
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Great hot drinks but forgot my marshmallows again
katie . 2021-12-26
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It never turned up not received no food at all waiting on a refund still a week later
Ceri . 2021-12-13
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Always great coffee. Staff work hard
Anne Gay . 2021-12-09
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Was lovely cuppa coffee and two ham and cheese toasties, but getting just £4 change from a twenty pound note was a shock..where there is justification I cannot yet fathom .
David Evans . 2021-12-04
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Didn’t let me know that the hot chocolate was out of stock, sent a replacement which I couldn’t drink
Heidi . 2021-12-04
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Ordered from here in three separate occasions and not once have I received everything ordered. Not bothering any more.
Jen . 2021-11-28
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Always a great coffee, and a friendly welcome, at Costa, Aberdare 🤟🏴
Paul Powell . 2021-11-18
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Excellent delivery time and drinks. Only removed a star due to the hot chocolate not having marshmallows as requested and paid for.
Kirsty . 2021-09-21
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Received someone else's order as well as my own
kate . 2021-09-16
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