Costa Coffee in Perth & Kinross

The worst costa I've ever been in, instead of a latte, I got something that looks like coffee with overheated milk, I got toast in a paper bag and all the fat was left on my hands and clothes! ... and I paid for this £10.. 🤣! The staff are busy talking to friends and cigarettes and do not use soap to wash the hands after the smoke 🤢 never again

Stale pain au raisin substituted for stale croissant. Monday not a good time to buy bakery goods here. Disappointing but coffee acceptable

Rarely opens on time and staff are usually surly or apathetic. I’m saving a fortune on coffee because of this though, so silver linings I guess. Stood outside with a queue of people after 6am today while the two staff members took their time setting up pastries and whatnot. They saw us all standing there, kept looking at us, kept ignoring us. I imagine Costa will shut this joint down eventually and maybe another business that cares about customers can take over. Here’s hoping.

Just been in to Costa at Perth railway station and was served by the lovely Nicole and Holly as I paid Holly had my coffees ready, they are always friendly and make a great coffee I’m a regular and the place is always spotless well done girls will be back.

Couldn't sit down for just a few minutes without having to buy something (the place was empty by the way). Also the prices were more expensive than labeled.

Pot luck as to whether the shop is open or not, when it is, it seems it’s rarely open past 3pm due to staff shortages, constantly. Don’t seem to keep their staff for very long which doesn’t seem surprising. Seems they also just don’t bother ordering stock as there never seems to be much available to choose from. Have been in various Costa stores and this one is by far the worst of all. I’d suggest just giving it up at this point and letting another franchise take it on as they’ll no doubt do a better job.

I came in last week and was served by mark and archie, top lads. Had a really good flat white with some cool art on top which was a lovely touch. Great customer service and will come again!

Absolutely DIRE. Dark and uninviting, all the cold food in sandwich section had the screen down to ensure it can't be sold including made up wraps etc WHY!!!! Hardly any seats as all sectioned off for cleaning. A queue of people couldn't get a seat. Sign up saying closing at 3 and it was filthy. Has to be the worst Costa I have ever been in. Was served a horrible flat white no froth etc as he was to busy. Just awful, regarding timing this was at 2.20 today so well before the 3pm closing.

Pathetic. Arrived 2.15. Signs up saying closing 3pm. Sandwiches etc all covered up and refused to sell because apparently the ovens need time to cool down. Can tell that as the only place at the station they don't give 2 shifts about service. Avoid if you can. Seems I met the same sour faced employee as Linnsey ...

Waitress has to be the rudest employee of Costa I've ever met, simple question asking if they have any toasties or bacon rolls to be given a very snide no like I should already know that. Clearly this disgruntled overweight employee ate all said food. We'll go elsewhere in future

Staff ignorant no please or thank you

Busy place Big downturn is no toilets on the premises and you have to go through the barriers to use the station toilets . Not great if you want to wash your hands prior to eating food . Not hygienic

Friendly and attentive staff. Good selection of cakes to choose from and although not big, there are enough tables and chairs to be able to enjoy a relaxed coffee/lunch

Great staff, the location is great in Perth train station.

The staff were nice and on the ball when I ordered. Got my coffee in about 20 seconds when the shop was empty at around 9am. Judging from other reviews, it seems like it really depends on what members of staff you get. I can assure you a good coffee for the standard Costa price in this convenient franchise in Perth Rail Station.

Asked for an almond caramel latte. Got a soy latte, flat, caramel non existent, no cream, staff asleep. Better off making a coffee at home, it will taste better, cheeper and won't give you a stomach ache. Waste of time and money.

If you would like a drink and you have to catch the train don't worry as Costa is inside the train station and you would be able to hear all of the announcement.

Strawberry and cream cooler was super horrible from here.

What sort of a Costa has No tea bags or no chai tea??? Answer this one what a joke .Won't be back and wouldn't advise anyone else to ....

Service is so so slow. Been going up and down to Perth past few weeks. Forgot to leave at least 30 minutes to get served. Waiting 20 minutes for just a sprite but had to leave it to catch train.

Nice chill place to grab a coffee while waiting for a train. No music though unfortunately

Everytime I go something is wrong. Sometimes it's fine and the staff are alright. They either never have stuff in stock, the hot chocolates I got today were horrible (tasted like warm milk) and the staff always seems over worked or stressed out which isn't fair on them. It's a train station costa, perth train station deals with long hauls from the Highlands, wish it was more organised.

Updated review, lowered due to having not a single vegan food available other than a bag of crisps in stock.

Best coffee on the High Street but needs updated and cleaned.

Costa is so good love the coffee staff are very good

Lovely coffe and great costumer service. Thanks!

Busy as lots of trains cancelled bus replacements etc staff remained friendly and helpful throughout.

It's OK. A little bit overpriced and the shelves were a bit empty but overall, pretty standard Costa. Conveniently placed in the train station.

Love popping in for a coffee,Staff very nice.

Good friendly service. Made the wait for the train more pleasant.

Standard affair. Was a bit cold tho.

Nice and warm atmosphere with good coffee

Would of rather gone to Starbucks

Coffee was barely lukewarm and costa fortune

This is also the only place to buy newspapers, but tough if this is all you want - despite there being a separate till beside the papers, it's never manned, and you have to stand in the long slow coffee queue. Also very rude when I tried to just pay for paper. Management rethink required.

Regular Costa with a live departures board!

Just had a quick cuppy before our trains

Ordered an iced coffee, was alright. My son enjoyed the coffee so I suppose that was something. Staff were nice enough too.

A good cafe in Perth Railway Station

Quick friendly service the Americans and latte were both nice and hot. Tables cleaned and nice comfortable seating area

Very good coffee, and clean environment

Good pots of porridge and fresh fruit.

A particular member of staff spoke to me in a very rude manner here, and I watched her act the exact same to other customers who came in after me, to which me and the other customers exchanged a shocked “how dare she” look. I am a waitress myself, so understand that everybody has bad days and can get overwhelmed/stressed, however taking it out on the customers is just unacceptable. I’m at this station a lot, but now I have been put off coming back in, which is a real shame.

Generally decent service, regular Costa fare

Was not impressed with the staff. Very careless attitude and questionable hazelnut latte. As I stop there 3 or 4 times a week I have decided not to purchase coffee there. As the service is poor and reflective of training failing the staff and customers.

Enjoyed the staff were very pleasant

Great coffee good friendly staff

Our train got delayed by an hr, so nice quiet spot to have a cuppa

Nice range of coffees and chai latte. Friendly staff.

Good coffee. Soft drinks are extortionatly priced (£2 for a bottle of coke). Not many savoury snacks under £4.

Grubby place but friendly service

Travel costa expensive but good coffee

Expensive but sells the best flat white coffee.

Great little spot at the railway station to enjoy a good cup of coffee and watch people getting the train to there destination .😊😊

Friendly staff full of laughter at the station in Perth

Great service, very polite. Would have appreciated an offer of a marshmallow.

Poor service from woman making coffee - place was busy circa 17:35 today but no please or thank yous. This wasn’t the woman she went and got to help from the back as she was actually nice

Good coffee pleasant surroundings

Loved this shop. They were extremely friendly.

Poor customer service.....verging on rude

Teuer, WLAN und Steckdosen vorhanden. Speisen schmackhaft.

Much improved on previous cafe. Some power points available also which is good to get some work done while waiting on next train.

Coffee good. But toastie only browned on one side and barely hot was not nice.

Coffee was alright as much as you can expect from Costa franchise. Staff on the other hand was rather rude and unpleasant. I was standing right beside station door (not Costa's) with cigarette in my hand that was not even sparked when I heard someone shouting in my direction "You can't smoke here, move away to the car park". It was not a station employee tho, It was Costa's employee who was setting outside tables for a day. Every Costa employee should be told one thing at their first day at the job. Don't shout at your potential customers especially at 5.50am. It does not end well for anyone. Guys stick to what you do best. Make us coffee and leave security jobs to people from security industry.

Nice space, Manager has shouting issue. Takes “5 min break” when it all gets too much for her Overall good

A fairly standard Costa franchise within the railway station. A big improvement on the cafe that used to be here. Nothing particularly remarkable about it but handy in the way to or from trains.