Costa Coffee in Derby

The staff couldn't do enough for you well impressed

Very polite staff and the energy is always very nice when I go. Even at busy periods, the staff there are very patient. I'm physically disabled with a speech impediment and I never feel rushed or disrespected like I do at other coffee places

Just Coffee today, great pit stop in Derbion shopping centre.

My daughters and I love Costa on the ground floor level in derby intu centre the staff and managers go out there way to make things nice for you

Not my fav coffee shop at all,would rather support local businesses. Getting expensive,some drinks almost £5 which is ridiculous. Nice cakes but again almost £4 for a slice of cake. Coffee and cake getting to expensive to do nowadays.

Good value pastries but the cappuccino missed the mark.The shot of coffee was to hot which effected the duration of the foam topping.No idea how the same simple product can vary,the Cappuccino in the Belper Franchise is cheaper and better.

Staff were friendly, and the store was generally clean, but they possibly needed more tables and chairs. Food served well, and coffee tasted great.

A home away from home. The staff are friendly and helpful.

Great place to sit and relax - right in the heart of the shopping centre and very clean Disabled toilets and child friendly -

The aroma of freshly brewed coffee fills the air, a comforting welcome. Soft lighting and cozy seating create a relaxing atmosphere. The gentle hum of conversation blends with the clinking of cups, a soothing symphony. Each cup is crafted with care, a testament to the art of coffee making. This is truly a delightful place to unwind and savor the moment.

Sat in Costa Derby for 15 minutes my husband asked for the table to be cleared and still waiting even after we had got our drinks, in fact there are lots of tables with dirty pots on them and this is regular at this Costa in the centre shopping mall.

Just had coffee. Service can be a bit hit and miss at times but overall god

Great drinks and plenty of tables. Unfortunately tables were not cleared quickly enough and this made the place look unkempt. A little off putting. Some of the drink items were also out of stock. Not good for signature/seasonal choices.

After drinking coffee, I had severe stomach cramps and pain. Their treatment was good. The spoon used to stir the coffee was dirty.

Drinks didn't taste of black forest, asked for them to be extra hot but they weren't

Typical shopping centre coffee shop - full of folk sitting with one drink and chatting for over an hour - seating availability therefore is at a premium and you will be extremely lucky to rest your weary butts....

a few tables that needed to be cleaned but the coffee and cake was very nice.staff pleasant and hard working

Lovely building inside, quite central. Great service.

Will never forget the workers in this place stole my money out of my purse 😂 left my purse there came back and they said here it is with no money inside I got police to check cctv and they had came together to steal my cash out of it! I mean I know the wage isn’t great but stealing of a single mother? I’m sure karma got each and every one of them since 😘 don’t go here unless you want to get robbed! Don’t recommend

23/09/24 Brilliant customer service from Courtney (BM) and Andrew (SM), our coffee served with professional conduct and perfect 👌🏻 atmosphere.

All very pleasant and clean . Staff are lovely .

Had a meeting with a colleague, nice and quiet. Great oat latte!

Not great at all staff are appalling will not be returning.

This is actually a great costa helpful staff nice and clean

I was served by a lovely lady called Ellen, she was super sweet and friendly and made my boyfriend and I feel very welcomed. The iced tea was amazing! 💓

Horrible, very slow service, the employees don't seem to like customers coming into the store, bad atmosphere, I'll never go back there again.

Terrible, I'm a great customer of costa, I earnt 2 free hot drinks with my hard earned money, only to get to the counter to be told the hot drinks I've ordered does not qualify for the free drinks, so had to pay full price, the next day one of my free drinks expired so I lost it, disgusting rip off company with over priced coffee in the first place.

Unbelievably slow service at the one inside the Derbion, loads of staff in there, every time I've been it's slow. Today's the 3rd time I've walked out before getting served. Service elsewhere is much better it's not a Costa problem it's a THIS store problem