Costa Coffee in Manchester

Went in one day got ignored served 2 customers before me clear I was ahead of them too was bit annoyed came back another day and trainee gave me worse chai I’ve had in my life straight in the bin worse Costa I’ve been too by a mile

Staff were wonderful and friendly, I wasn't aware costa was dog friendly so when myself and my little labrador were outside waiting for my friend to bring a drink out, we were surprised when rebbecca signaled to us we could come in. Rebbecca was super helpful super friendly, and was more than happy to have my puppy in store, they provided a puppacino for her and made a big fuss of her. She even brought my drink over so I didn't have to stand and wait with the dog. I don't normally venture to that side of the city center, but I'd happily make the de tour to come back to this costa due to the experience I had there with rebbecca and her colleagues Lee amd Izzy. They're a credit to the store, and to the company.

I prefer to go to this costa as the staff are really good there.

I often go out of my way to walk a little bit extra to visit this Costa as I find it a much nicer location than any of the other city centre branches! I'd been wanting to try the tandoori bhaji flatbread for a while but had tried 3 other Costas in Manchester and had no luck. Went to Bridge Street and got one straight away. The staff are always super friendly, the location is more peaceful than others in the city centre and it's always been clean when I've nipped in for a coffee or lunch. This is one of my favourite Costa branches and I would highly recommend visiting this one.

Glorious service this morning by a two person dream team! Quick, efficient and so KIND to myself and each other (thank you)! They even managed to clean the place spotlessly between serving everyone. Communication on top form here. Merci beacoup pour le té, çetait delicieux! 💜 💜

Incorrect drink sent & missing brownie

Not so good. Food & coffee is cold. 3/10 not happy. No refund. The amount you pay, you expect it to be at least hot.

Same old... but this isn't a negative statement!

Just got a coffee but it was clean plus friendly staff

Always a pleasure to pop in before work!! Pleasant atmosphere, friendly and welcoming staff, excellent coffee

Just love a great costa coffee, fantastic coffee and service..

Quick and efficient service, well made hot chocolate, exactly what you'd expect from Costa.

Never fails. Always fab coffee. Clean and tidy shop too

Great delivery time however restaurant has failed to pack the order properly spilling over all the contents of the order

Lovely and quiet branch. Run by great people!

3 Staff were disengaged and quite nonplussed. I decided not to stay for food as the attitude and atmosphere was disturbing. Ordered my coffee and left. I won't be using this store again.

nice small costa location, perfect for when im at uni! staff are always super nice and quick service

Good staff and a great mix of chairs to sit in . I found the high backed lounge chairs very comfortable.

Staff friendly and a good amount of space but expensive

Slightly out of the way Costa coffee shop but good because it's never quite as busy as the others and the flat white is as good as usual.

Awful service from miserable staff. Espresso served in paper cup because dishwasher out of order. Empty and I'm not surprised.

Rude. Sat down to download the Costa app. Was with my 6yo. Woman serving marched over to us snapped at me "seating is for customers only and we are closing in two minutes there's a sign on the door!" Disgusting attitude. She needs retraining. 2pm 8th August 2022 so Costa know who was on staff at that time.

Not a nice experience, went in with my 70 year old mum she asked could she have chocolate on her latte went to put it on and the manager said keep your hands off grabbed it off my mum.she was argumentative and spoilt our whole experience she then said I don’t like your attitude shouting at my mum.my mum and I was very upset.won’t be going in ever again.

Tucked away but larger than first appears. The usual Costa selection of food plus delicious drinks. The staff were efficient but friendly and helpful. Would definitely reccomend.

Bella location, pulita e tranquillo. Il personale è gentile e disponibile. Ottima esperienza praticamente in città Center. Il codice della Toilette, sempre utile, 430363 Enjoy.

Its really disappointing the staff are very rude and miserable in this store. No que, barley any customers & 2 staff and a long service even when you order from click & collect. A member of staff started having ago at me when I arrived for click & collect assuming I was a different customer, when I told the woman wearing a long black costa fleece not to assume as I wasn't that customer she was very rude and not once apolgised, my drink was not ready and when the employee made the peach iced tea I ordered from click & collect did not have any syrup in as the employee was to busy behaving like a spolit child. Its really sad to be hyped up about using a quick & simple app click & collect and recieve such rude and disrespectful behaviour from both employees working this day.

Gran variedad de tipos de leche. Buena relación calidad-precio.

Same as any other, consistently great coffee which ever store you choose to visit.

Very nice staff, greeted with a smile!

Great location and friendly service! The drinks and food were consistent with Costa standards!

I liked this Costa a lot, not just because of a good location (in the city centre) and great coffees / drinks they make here, but also because compared to other Costa bars this one is usually much quieter and usually with very little / no queues.

Usual Costa Coffee quality, along with great staff service and spacious seating

The guys very friendly, good service... I was feel in Home, drinking my Chocolate...!!!

Excellent as expected, friendly staff, not too crowded in the morning, enjoyed my cup of coffee inside rather than on the go.

Good coffee and good selection of meals and snacks

Very welcome from start to finish , pleasant staff , Lovely hot chocolate as always love thugs place

My local Costa and they are always polite and make lovely drinks

I asked for a cardboard box to help an animal that was injured in the street, the waiters were very unfriendly and racist with me. I do not recommend this place.

Good chill out with my friend. Brill coffee

Favourite coffee shop (and coffee) hands down. Coped exceptionally well during restrictions with very little drop off in terms of quality or speed of service. Make sure to use the app to earn loyalty points and other bonus perks too.

I don't know what happened to the people who work there in life, but whatever it was, customers should not be the victim. It was one of my worst experiences at a coffee shop. Please management, do something for (not about) the two ladies who work the morning shift. The tall guy is nice though but you should save him. Never returning.

During recent easing of Covid lockdown was able to sit outside under a room. Great atmosphere.

Nice banana bread but no croissants

Polite service and my drink was lovely

Great location and staff are very friendly!

Located a 5 minute walk from Deansgate parking, this is the first Costa store you come across on your way towards Spinningfields. It's fairly small but the vast majority of visitors seem to be getting drinks to take away (and this store offers the "order before you get here" service via the Costa app) The queue seemed to move slowly, though that could just be the fact that it was 8.30am. The store itself was clean and tidy and the staff were friendly without being overly engaging.

Nice shop, staff were pleasant and coffee brill. What more do you need?

Great place to stay and to have a good cup of coffee and a sweet. Staff very friendly and helpful.

What can I say it's costa great service food and drinks

As Costas go,this is an excellent example of one. Friendly and efficient staff, clean and comfortable. Fast service, standard range of fare. It's the one in the city centre to aim for. Close to the courts and Deansgate Disabled toilets and easy access.

ordered a chocolate drink with cream but they dont give the cream as it ran out. didnt deliver

Nice atmosphere, good music, great staff and same good coffee.

Two things that are good about this place - big windows and the fact that you could tap into Spinningfield Estate's wifi makes it a superb place to work/study. Other than that everything else is below par. Staff tries to be as accommodating as they could but the place is severely undermanned hence the uncleaned chairs and tables. Coffee and pastries are extremely bad, best option is to go for tea instead.

Friendly staff, clean restrooms and tasty hot chocolate - with cream & flake if desired

Very very slow service costa bury rock cafe 1/ 10

Bacon rolls over cooked, hard as a rock. Coffee great as usual.

Visit here most mornings before work. Really friendly staff and great coffee.

Great now, can't wait to see it after the refurbishment

Excellent coffee and great service

Lovely coffee shop plenty of choice lots of cakes and hot snacks

Good location . Nice relaxed spot at the corner of town with a few good seats for people watching and daydreaming. They had soya milk for me and made an excellent Belgian Chocolate Frostino (my nieces favourite). We didn't eat as the food didn't appeal - food often appears tired in Costa when you compare to Starbucks (but I don't like Starbucks Coffee). Service was good and staff friendly. Would go again.

Lovely staff and coffee! Unfortunately pleasant experienced ruined by listening to staff being abused and threatened ( immediate sacking on spot) by owner/ manager in back with door wide open. Management tip - abusive management style not conducive to pleasant environment or productive staff. Ruined my morning ! Very unpleasant experience and like something from the 1950,s. Sack someone in private and if you have good reason to do so .

The new white hot chocolate is very nice.

Quiet on a Saturday morning. Lovely staff

One of a chain which does what it says on the can i.e. sells good coffee well.

Service was good prices are disgusting as usual in these shops

Too much milk in their coffee recipes.The coffee itself is very average quality

Lovely friendly staff. Coffee and toasted sandwich heavenly.

Very cozy coffee shop. Its really busy so can be difficult getting a seat during busy times. The drinks and food is experience. The tables do not get tidy up regularly no fault of the staff. The shop is understaffed. Dread to think the condition of the toilets.

It's Costa, good reliable service as always

Good coffee and service. Just dissapointed they had run out of chocolate Yule log!!

Good place for a relaxing coffee

Nice staff and I love the new option of normal filter coffee ☕

Costa's are all the same pretty much...this place fits that bill. We came in for a brew and found it to be a nice little coffee shop, it has friendly staff and the coffee is pretty consistent in quality with other franchises - would recommend.

Great to have a coffee with your family and friends.

So i come to this cafe frequently, the staff are usually brilliant, i'm just slightly confused by the young man who has his headphones in during shift - genuine headphones to listen to music. Since when is this professional or normal to be listening to music when you are serving customers?

Coffee and chocolate muffins... Ace!

Great place to have a coffee and snack when in rush. Lovely staff. Especially Pavlina, who served me.

A handy Costa at Caxton Gibbet. The usual selection of Costa Coffee, Smoothies, iced coffees and cakes. On a good day the outdoor seating area can be quite nice, there is sufficient barrier between the Costa and road that the noise is ok. The minor nuisance with Caxton Gibbet is the lack of footpaths or cycle paths from Cambourne.

Good place for coffee. Quiet area to work in

Nice atmosphere, friendly staff and it's not too far from the two Court houses.

Friendly place to sit, drink tasty coffee and delicious food.

Great coffee shops everywhere. By far the best chain

Two staff on not really busy, full dirty trays dotted around.

It’s a Costa, they are all the same

I love the chain and I love this shop in particular, every one of the has a certain "Je nes sais quoi" giving it a distinctive feel and presence. This one is about the most sophisticated costa in manchester (speaking as someone who's drank in every one in the vicinity of deansgate). Very friendly staff and delicious food, highly recommended for a picturesque little stop.

Usual expensive coffee and expensive food

Great coffee, thank you for the customer service and the amazing coffee's you make.

Typical Costa coffee, nice coffee served but expensive as it is only coffee, service can be slow when there is a queue

Lovely place, friendly staff, clean tables.

Call in here regular. Staff very friendly until today went in about 11.40 big guy never seen before asked for latte to take out, when I got it, it was half full, rest all froth. And I know a latte is frothy but would have liked bit of coffee to go with it. I asked him to top it up with hot milk, he did me another which yet again half empty and flat. I asked him to give me the other one back I will top it up. He said I can't have two I said just want the other one so can top it up with this. Eventually after what seemed a lifetime we got there but what was annoying was he was laughing at me and looking at fellow behind and basically laughing with him as much to say what the. Normally have it in glass cup always full measure mined you it as cos you can see it. Maybe a little more customer service skills is required of him. (Dosnt he know customer all ways right) . Like I said rest of staff lovely and helpful not sarcastic like he was

Quality coffee Quality service Quality place Quality price to spend small time of your life!

very poor serves and unprofessional staff, last week i went there and i was not happy with my coffee as to much milk in my coffee and i asked for another in that time she told me next time you need to tell my about your mik. i am sorry to say there is no next time to cost coffee

Really nice staff, manager is always happy to help and he's always cheerful no matter what time i come in . I've never had to wait long either for my order.

Standard costa. Staff friendly enough.

Nice branch of Costa , have been a number of times. This time it was a toasted tea cake with my coffee. It was ok, but frozen rock hard butter didn't help much. Shame.

The atmosphere and service is absolutely great here. Delicious and well presented coffee. Will be back

Friendly staff, very efficient all in all pleasant hour to spend my time.

Go here when passing Staff always freindly only had coffee in once mostly take away, only drawback there is people sleeping rough right outside, normally I dont have a problem with this but on a couple of occassions found them really aggresive.

We've been to this store a few times but today there's new staff on! So efficient & lovely, they never stopped! great new manager just what this store needs! Was fab being in here today, see you next week xxx