Based on 444 opinions finded in 2 websites
Based on 444 opinions finded in 2 websites
Nº 88 in 227 in Burnley
Opinions
Great for breakfast lunch and afternoon snacks drinks hot and cold set. under a supermarket so can grab some shopping before or afterwards
carol christie . 2024-10-15
MORE AT Google
Not enough sockets and the WiFi was terrible
Itse Nanna . 2024-07-03
MORE AT Google
This is my local hang-out..reasons? Firstly, this is a place you can relax and let your cares fly by. The staff are extremely helpful, polite and well mannered. Always cheerful and courteous. The tables are always cleaned if not busy and if there are queues and busy, they clean them when it gets less busy. This is not just a place to buy a coffee but it is also a place for some as a social reprieve.
Jonas Jones . 2024-06-04
MORE AT Google
Staff always friendly and efficient.
Steve Young . 2024-03-06
MORE AT Google
I think its a bit pricey for coffee did not get a lot of change out of a tenner for 2 coffees but have to say the coffee was good.
Victor Knapp . 2024-02-10
MORE AT Google
Lovely staff at Burnley within Tesco. I mainly visit on paydays, but if in Burnley will visit. Thank you to all who work here. Clean, professional and welcoming.
D C . 2024-02-10
MORE AT Google
Called in to have a meeting, staff were friendly and helpful. Prices are standard Costa prices. I did mark it down one star as I did have to clean our table and move dirty cups and plates away. I noticed other people were doing this it, too.
012* Wilko (Mystery shopper.) . 2024-02-08
MORE AT Google
Visit fairly often. Usually have a pretty good service but sometimes getting your drink can be slow die to the amount of staff being on, can be a little wait but drink are very enjoyable. Food is average but think this is down to Costa food rather than the store itself.
Lisa Little . 2024-02-05
MORE AT Google
Expensive and no toilet they were locked
Carol Adams . 2023-11-03
MORE AT Google
Very friendly staff and always willing to talk and help you.
Christine Fitzpatrick . 2023-09-01
MORE AT Google
Lovely girl served me but the lad doing the drinks was so slow, phone in back pocket talking to a friend , no speed ,then went over to their table leaving the poor girl on her own. Really needs addressing
Janet Hall . 2023-06-04
MORE AT Google
Clean, friendly service and good croissants. Coffee is very good and nice seating areas. Reasonably priced.
Tony Boden . 2023-05-27
MORE AT Google
Asked for an iced mocha got blended ice with milk and chocolate powder, it didn't help the guy making it was on his phone too.
H Javed . 2023-02-13
MORE AT Google
Good coffee store is attached to Tesco supermarket
Steve Higgins . 2023-01-05
MORE AT Google
A server called "Kirk" has a spider tattoo on his neck shouldn't be on till, a big sigh every time a customer is served. I walked up to the till I didn't get greeted, didn't get asked what I would like, no thanks for paying no goodbye, why is this dude on the till 😭.
Brad That . 2023-01-02
MORE AT Google
Atmosphere can feel a bit cramp if busy, service can be a little slow but staff are very polite and friendly
Samantha Jonathan . 2022-12-08
MORE AT Google
Quick coffee meet with a friend after work. I ordered the Chaii Latte & my friend had a taste & loved it, especially warming for these Winter month's, spurred her on to buy it next time.
Manjeet Kendrick . 2022-12-01
MORE AT Google
Coffee was excellent but very disappointed again ordered toast, two weeks ago sorry; no toast, toaster broken. Today sorry no bread !! (Please it's on the ground floor of Tesco ) no bread !!!!!
jean Marshall . 2022-11-21
MORE AT Google
Visited here after shopping in Tesco. This was unplanned but we fancied a treat. Absolutely brilliant, the team worked well together to deliver excellent service and the passion they put in was nice to see. It was very busy despite this the service was quick and prompt despite my fussy order. Lovely store and the book area is a brilliant idea
Katie Holt-Fox . 2022-10-29
MORE AT Google
Coffee, creme donut and a tuna pannini with two flat whites.
Pete Smith . 2022-10-01
MORE AT Google
Cakes are getting expensive and smaller so just bought a coffee
Peter Mcloughlin . 2022-09-15
MORE AT Google
Staff are Friendly and helpful one of my Locals
David Smith . 2022-09-09
MORE AT Google
This place is so friendly and warm. The staff are always polite. Clean tables and when we come here, it's a place where we can socialise and let our troubles go. This is not just a coffee house, it's a place where we can meet other regulars, have a chat and relax. Always friendly, clean and always a good reception from the staff. Love this place. For me, my partner died in December and together we visited here, now she is gone, this is my safe haven and a place I can socialise with others, somewhere I can get out away from missing my partner and remember our times here together. This is not just a Costa coffee, it's my safe place. Keep up the good work guys 🙏👍
Matthew Hardy . 2022-08-20
MORE AT Google
Really helpful staff. Love the coffee and snacks. Clean and comfortable place. Staff always go that extra mile to help customers. It's a place to go to forget the problems of the day. Thanks to the staff.
Joyce Hardy . 2022-08-20
MORE AT Google
No cleaning of tables struggled to find a clean table. Had to ask for serviettes. Didn't even bother to clean tables when there was no customers to serve.
Ann Kenyon . 2022-08-09
MORE AT Google
I'm a massive Costa fan and have a Costa between 2& 3 times a day, I don't know what's wrong with one, the staff sometimes look like they don't want to be there, run out of butter, knives, bread, no card payment??????
Paul S Gorman . 2022-07-23
MORE AT Google
Friendly place not expensive good coffee ❤️it some ppl say tables not cleared and need cleaning but when I've been in its always been clean . Open now alls good👍
helen . 2022-07-19
MORE AT Google
Love Costa I go nearly every week love there's latta
Sarah Parker . 2022-04-05
MORE AT Google
Lovely capachino and ginger bun.
Angela . 2022-03-24
MORE AT Google
Sat drinking my Costa coffee surrounded by dirty tables. Lazy staff who don't seem to realise that almost every empty table needs clearing up and wiping. I won't be rushing back.
Andrea Sutcliffe . 2022-03-11
MORE AT Google
Apart from I had my walking stick stolen. Staff not very in
Gail Charlton . 2022-02-13
MORE AT Google
Great coffee and staff. Nice cafe to sit and enjoy a coffee.
Stephen Mills . 2022-01-19
MORE AT Google
Good coffee, now doing cortardo so well happy. Just a shame it only has one coffee machine as this morning's wait for drinks was terrible, queues out the door at one end and all around the counter at the other.
Shane Locke . 2022-01-16
MORE AT Google
Always my first choice when coffee is required, it’s what I do when I need a brew.
Nigel Brockbank . 2022-01-14
MORE AT Google
Great ambience : a ' home from home ' due to the manager Reece ( do Costa appreciate that he is worth his weight in gold to the company ?), and his staff. sfrienhard-w
Earl Page . 2022-01-01
MORE AT Google
Good service, shame about the price,
Michael Stansfield . 2021-12-24
MORE AT Google
good Christmas toastie & cappuccino
Bernard Kane . 2021-12-21
MORE AT Google
OK not overly busy but a lady 4 orders before me was forgotten about until after I was served, the pigs in blanket mac and cheese, was tasteless and over cooked, asked for salt to help none found but a very helpful young man did try his best. One of the servers looked at me as though I was not the brightest bulb in the pack as I miss pronounced the coffee (that might be true sometimes)but even so!!!!!!
melonie harries . 2021-11-29
MORE AT Google
Good place to sit and relax after shopping upstairs. Coffee is always the usual great Costa standard. Food, though, is limited - just basic snacks such as toast, Toasted tea cakes, heated up toasties, biscuits etc. Tables are well spaced out and there are some comfy seats and benches. Plenty of room to get a wheelchair round although the entrance can be tricky as it's next to the lift and the corridor to it is narrow. The service area has protective screens. However, although the tables are cleaned after each customer I did notice that any bits were just swept onto the floor. (See attached photo).
John Lancaster . 2021-11-05
MORE AT Google
Love this Costa, our favourite place for a really good coffee & a weekly family catch up. Staff always friendly & welcoming, would definitely recommend.
Wendy Goodall . 2021-09-23
MORE AT Google
Helpfull ans very friendly always cheerful very clean i have been going there for years love going
Joyce Fletcher . 2021-09-12
MORE AT Google
Love the place and the staff are very welcome
Samantha turner . 2021-09-05
MORE AT Google
Just love the breakfast bacon rolls.
Margaret Jackson . 2021-08-28
MORE AT Google
Our lattes where much improved compared to our Costa experience a couple of years ago in motorway services.
David Sanderson . 2021-08-26
MORE AT Google
I was going to give a negative review but my experience changed when the second time I ordered drinks today the person serving was friendly and helpful😀 Point to myself everybody can have a bad day but you must not make it worse by not being patient.
Tariq Khan . 2021-05-28
MORE AT Google
Very pleasant staff, always polite and courteous. The premises are always being cleaned even before lockdown. It is a credit to the Manager and his staff.
Geoff Walker . 2021-04-11
MORE AT Google
Excellent service. Friendly staff
Ss Khan . 2021-03-19
MORE AT Google
Lovely welcoming staff great coffee a very convenient coffee shop and the friendly staff are just amazing
cora howarth . 2020-12-08
MORE AT Google
Staff are always friendly. Great coffee with an assortment of cakes.
Bronwen Stockburn . 2020-10-13
MORE AT Google
Very well organised, pleasant staff. Always enjoy a coffee with my friends
Carolyne Knight . 2020-10-03
MORE AT Google
Fantastic shop and staff! Managed really well. Highly recommend for a nice lunch and brew with family and/or friends.
Natalie Rowe . 2020-09-12
MORE AT Google
The diego costa of costa coffee
Zak Gonzalez . 2020-09-12
MORE AT Google
Great place to grab a coffee and have a catch up
Luke W . 2020-09-03
MORE AT Google
Based in tesco so easily accessible after a shop. Tables spaced out and hand sanitiser available. The best hot chocolate around.
Diane Cleasby . 2020-09-02
MORE AT Google
I left a 5 star review simply because I couldn't go any higher. Fantastic staff, good coffee and tasty snacks.
Andrew . 2020-07-24
MORE AT Google
Visit Costa several times a month whilst shopping at adjoining tesco, staff are always lovely and pleasant, super efficient and the coffee is excellent.A very well managed, well run cafe,
Dorie01 . 2020-07-24
MORE AT TripAdvisor
Great coffee, great chilled atmosphere. Just wish the prices were a little cheaper, but I understand that they do help charities with their profits.
Wayne Holmes . 2020-07-19
MORE AT Google
Just what I wanted a really good coffee
tony mclaughlin . 2020-07-19
MORE AT Google
Forgot the syrup last week but charged & forgot the reuse cup discount today ... so far I'm down 75p ....
Diane Hudson . 2020-07-09
MORE AT Google
Closed due to CORVID 19 was stood in a queue to get into a Supermarket
Carole Burgess . 2020-05-26
MORE AT Google
Good place to meet my friends but really wonder why if I only want 1 piece of toast because slices are good but a bit big for me I have to pay for 2 surely its not hard to ajust the price sometimes the name is right it does cost you to go to costas
June Stables . 2020-03-16
MORE AT Google
Arrogant female barista.only one. Trying to tell me how I was having my coffee.,, and not the way I wanted it..
martin grundy . 2020-03-12
MORE AT Google
Great service by friendly staff.
Jane Newsome . 2020-02-27
MORE AT Google
It's basically a Costa coffee, top Mark's for friendly staff, especially during busy times but for the price of Costa ig doesnlook a bit grubby and is in need of a refurb
Andrew Lund . 2020-02-26
MORE AT Google
Good but please turn the music down a little!
Spinathon . 2020-02-21
MORE AT Google
Lovely atmosphere, my kids love the babychinos!
Sarah Grant . 2020-02-09
MORE AT Google
Love this costa but the reason I gave it 3 stars is because a certain lady who regularly works on Saturday is a sour faced,rude ,impolite and down right ignorant woman... she is letting the side down as the rest of the staff are very polite. My thought is she should retire and this costa would receive 5 stars....
Lesley Mcmullan . 2020-02-08
MORE AT Google
good place take some coffe. Stay in or take away
Ruslan Ko . 2020-01-23
MORE AT Google
Great coffee, throw a sandwich in the mix and you won't get change out of £10, coffee works though so 5 stars
UnitedFan TV . 2020-01-12
MORE AT Google
Bacon roll and tea. Comfortable surroundings.
helen spicer . 2020-01-11
MORE AT Google
Always busy but staff are very happy and helpful
amanda chapman . 2019-12-14
MORE AT Google
NO customer service, zero customer interaction, just took my money and order, no please or thank you, had to wait at the end of the counter to wait while they made our drinks. Only one person making the drinks and had four orders underway, so I had to wait for ten minutes. Most of the tables were full of dirty dishes and rubbish. £7.00 for two coffees! We would have got better service in a local cafe and at a quarter of the price!
Chris Lane . 2019-12-13
MORE AT Google
Nice surroundings. Service very slow
W C . 2019-12-11
MORE AT Google
Good service, good product, friendly staff.
J Chang . 2019-12-06
MORE AT Google
Good coffee and snacks good service and pleasant staff also non dairy milk alternatives and allergy aware
Judith Stonier . 2019-12-03
MORE AT Google
Just had a very nice Turkey Feast Sandwich, Tryells Crisps and a brew with my wife after doing our weekly shop. The service was friendly and polite and the the sandwiches were nice and fresh and very tasty. Enjoy
dewhurst121 . 2019-11-28
MORE AT TripAdvisor
I'm welcomed by lovely staff and a clean shop every visit, which is near enough everyday! Excellent and quick service from all staff every time! Would absolutely recommend to anyone for a brilliant coffee and cake! 😊
Emma Williams . 2019-11-24
MORE AT Google
Been into Costa today after arguably one of the worst days I've had in a very long time (work) the staff here were friendly, cheerful and very welcoming and made an enormous effort which in turn cheered me up. As much as I love my Costa (and believe me i do!!) it's not the coffee that makes this place so fab it's the staff. So a big cheer to Reece and all the gang . Thankyou ☕🍰❤
vic c . 2019-10-23
MORE AT Google
This outlet, in the Tesco superstore in Burnley is well laid out, staff go above & beyond to be helpful. Fully wheelchair accessible.
Raymond Hutton . 2019-10-14
MORE AT Google
Love coffee and love Costa. Friendly staff, always helpful and all ears to special requests.
Ammara Khalid . 2019-09-22
MORE AT Google
Coffee not bad but the cleanliness leaves a lot to be desired
Peter Horsfall . 2019-09-12
MORE AT Google
Costa always been my favourite for a good catch up with friends! Warm friendly atmosphere with good choice of warm and cold drinks.
Naila Khalid . 2019-09-08
MORE AT Google
Very slow .one making the coffee .two taking the orders ? .one wiping around one doing cooked food seems very cramped could do with another coffee making machine speed things up ££.
Wayne Pryor . 2019-08-30
MORE AT Google
Really good fast service & nice environment.
phil glister . 2019-08-23
MORE AT Google
if your in a rush for a takeaway coffee don.t bother.!!!! staff too busy chatting to each other. 10 am long line of people placed their orders. staff still chatting. I allowed 10 mins to get my coffee and needless to say i was still late for work. Thnx for that. By the sounds of other peoples complaints i got off lightly
jayne cutler . 2019-08-18
MORE AT Google
Standard Costa coffee shop.... good coffee and excellent service but please have enough staff to make sure tables are cleared and wiped down .... sticky tables and food on seats is not what customers want
Amanda Frankland . 2019-07-27
MORE AT Google
The Costa Coffee Shop in Tesco Extra in Burnley, has had a total refurbishment & it looks great, but I always have loved the Costa Coffee so can't fault a thing about any of it. Well done everyone.
Hazel Leighton . 2019-07-26
MORE AT Google
Excellent Service No Problems At All 😁😀
Stephen Lord . 2019-07-25
MORE AT Google
Great coffee & great staff! Always friendly and professional. Not only the best Costa shop but the best coffee shop!
Alex Cooling . 2019-07-02
MORE AT Google
Always goid staff very hardworking clean and tidy
Peter Whalley . 2019-06-24
MORE AT Google
Reasonable prices for drinks but everything else very expensive.
Jason Malone . 2019-06-12
MORE AT Google
Not so keen any more on Costa, the drinks are so expensive.
Linda Gallagher . 2019-06-10
MORE AT Google
Extremely helpful and exchanged a coffee that a fly decided to swim in. Great coffee with exciting syrups to choose from. Highly recommend here.
Matthew Ryan Hardy . 2019-05-15
MORE AT Google
I could move in love costa coffee
Tracey Orton . 2019-05-10
MORE AT Google
Coffee was weak and cold this time.
Melanie Rayner . 2019-04-11
MORE AT Google
Nothing different, but as ever friendly staff
Sue Butterworth . 2019-04-06
MORE AT Google
Very good service, enjoyed the new decor
Marie Whitehurst . 2019-03-22
MORE AT Google
Velice kvalitní káva. Perfektní oblsuha. Trochu nestíhají,ale kdo si počká,ten si pochutná.
Peter Mandrik . 2019-03-17
MORE AT Google
Had a recent refit and is very nice. The staff are great; very friendly and helpful.
ALAN “AL” DAVEY . 2019-03-13
MORE AT Google
Friendly staff, great drinks. Definitely recommended.
Tony Hollis . 2019-03-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in North West