Costa Coffee in Liverpool

Very rude lady serving at this Costa today. Blonde hair stinking attitude. 14.45 03.12.24

Not great unfortunately. My drink was only 3/4 filled.

Used this one every time i am at Lime Street, coffee as expected from Costa, staff friendly. Credit to the brand.

I ordered a large latte extra hot and got a 3 quarters and a Luke warm one instead at $4.30, not good enough costa bomb!!!

I ordered cappuccino today . The girl who prepared the coffee was very rude to me, shouted at me, insulted me and acted racist. Her name was Stephanie

Excellent service in a fast paced and busy environment.

Coffee was awful. The milk wasn’t think and velvety as you get in a latte. I could make better at home. For £4.25 you’d think they’d give you a nice coffee

Very good costa in next liverpool

I went to Costa at 5:15 with my friend on 25/06/24, my friend asked if they could do his toasty ASAP as our train was very soon, we had just finished a 13 hour shift and we were met with rude attitude, he apologised and ensured that he didn’t mean to sound rude but the girl replied back with the snottiest answers, such poor customer service considering that you don’t know what people are going through when you speak to them that way

It's a feather por antender el clente of tan mal shape ni ni smile ni tanpoco presence

Up,out and about on a beautiful sunny Thursday morning my twin brother and I decided to jump the train down from Kirkby to Liverpool City Centre, we walked through Liverpool Lime Street Railway Station and decided to visit Costa Coffee in the station and what a nice visit we had. A neat and tidy Costa Coffee outlet, glass fronted serving counters showcase the goodies on offer and there's plenty of seating options spread throughout this cafe . We ordered a cappuccino coffee each, service was quick, we chilled out and planned out the day ahead while sipping our coffee's. I like the coffee served in Costa Coffee, their cappuccino coffee is superb, very tasty and refreshing, this cappuccino certainly hit the spot . We really enjoyed our coffee's in here before we moved on and although our visit was only fleeting as on every other visit to Costa Coffee Liverpool Lime Street Railway Station we had a great time. Well worth checking out if you're in the area.

Conveniently located within Lime Street train station. Seating provided. Friendly staff. Quick service. Received exactly what was ordered.

Ordered sausage butty , they gave me bacon because no sossages . I was very sad. Life is so disappointing sometimes 😭

Lovely place friendly staff clean nice place had a cup of tea and a toastie was lovely by the way, not to expensive and no charge for eating in. Would recommend the Costa coffee

Not willing to serve 40 minutes before closing time. Poor service when you walk in and they have just served someone at 8:20pm and you’re told sorry we are closed. After questioning the staff member by saying it states 9pm as closing time to which I was told no we are closed. Poor service and not good for the company when staff would rather go home early than work their full hours. Won’t be using this shop anytime soon.

Cutting through Liverpool Lime Street Railway Station on a bitterly cold December morning we dropped by this Costa Coffee outlet, been here before, always had a good visit and so our latest visit proved. A nice outlet, a kiosk style Costa Coffee with outside seating. We ordered a flat white coffee each, served steaming hot, we warmed up while sipping our coffee's. A big fan of the coffee served in Costa Coffee, is consistent in all their outlets and their flat white coffee is a particular favourite of mine. We really enjoyed our coffee's in here before we moved on and although our visit was only fleeting as on every other visit to here we had a great time, its easy to locate in Liverpool Lime Street Railway Station and well worth checking out.

The worst coffee I’ve had in a long while. Even sugar couldn’t remove the terrible bitter taste.

Rude and slow staff. Miserable experience. Long queue with no attempt to move things along. People have trains to catch!

Quick service an pleasant staff carrot cake good portion an berry drink good an chocolate slice for my friend good too

Never opens at the times stated, woman has stinking attitude, comes across very aggressive, when asked why wasn't open she became quite annoyed and blamed the station not being opened however I myself was in the station from 430am and both her and colleague were in shop at that time

Too busy chatting to open the store. It says 5 on google, 2 girls are in there in uniforms chatting. Try opening the store? To the lippy guy working at 5am on the 12th of October who kindly advised "dont care what the app says, im saying half 5 is when I open", customer skills are everything, and you have none - rude.

Went in to order a peach iced tea with strawberry syrup. The server said what strawberry syrup, do you mean peach iced tea with strawberry syrup?” I answered “Yes, peach iced tea with strawberry syrup” she said “That’s what I said” To which I answered “That’s what I said”. She then shook her head whilst putting the order through the till. I said to her “There’s no need for an attitude” and she then said she wasn’t serving me as I was being rude! Another customer who was waiting next to me commented that the server was the rude one. She had a fed up attitude with no customer service skills whatsoever. She clearly shouldn’t be customer facing without adequate training on customer service. I’ve never encountered staff in any other Costa behave in this way. I’m quite frankly appalled.

Absolutely RUDE employees working and one of the employees shouted “Jesus Christ” when another employee trying to find me in the cafe to give my order when I’ve stood infront of them waiting for them to prepare my order. The service is very slow as well.

Says it opens at 6 am but at 7:09 it is still closed, young girl inside said they are open at 7:30!

Really great staff, good coffee

**ORIGINALLY 1 STAR DUE TO SHOCKING STAFF ATTITUDES Today edited to 4 stars for service because the girl who served me was so friendly, so wonderful and exactly what you'd want from a barista. She had green hair was proper cute and I'll come back if she's working!! The others are scary haha I wish there was a different Costa closer to this one, the staff genuinely behave as though they're being forced to work there. I've worked for Costa myself and the attitude in this particular store would never have been accepted in any Costa I've worked at. Maybe let the staff there find other jobs since they're so unhappy being there.. and find baristas who actually know how to serve coffee without making customers feel like a nuisance or inconvenience for being there in the first place ?

I would like to apologise to the owners of Costa Coffee for deciding to go there since the attendant showed complete insatisfaction to do her job. She almost made us and other customers leave it was rude indeed.

Rude staff who mock customers Not a single smile from female staff. Drinks okay and service quick but probably so they don’t have to interact with customers for long

Abysmal coffee, just hot milk barely any coffee, disgusting

closed at 20:15 as possible. Update the time on Google maps

Old woman served me, told me they don’t do puppuccino‘s and if I want one to go to Starbucks… I think the majority of the population would prefer a Starbucks in the train station not a costas!

Just needed a coffee before I could start my day. The place was nice and clean and staff were very pleasant.

just called in for a hot cholate and a coffee very quick service hardy any waiting at all both drinks were good as well

Just wanted to add to the many reviews about the incredibly rude manager. He was being hostile towards other staff in front of customers and was openly rude, patronising and sarcastic towards me and other customers before I even said a word. Go to the Starbucks or Caffè Nero instead.

Fast enough to prepare drinks before you get on the train, but sometimes the stuffs are too busy to give you food. It is sad for not getting my biscuit loaf cake before this trip…..

Good enough hot drinks, but staff were so rude. I’m travelling so I tried my best to figure out how to order here, but you could tell staff would get incredibly frustrated if you didn’t order perfectly. Seems like it’s a continuous thing from reading other reviews.

Coffee is ok, but the staff is so rude and disrespectful, service level is below any standards.

Always love costa Coffee lovely

Normally go there often when travel up north. Staff are plesent. Only thing about alternative Milk as use Coconut Milk since it have been change, this coconut milk have very unpleasant taste doesn't give good taste just taste like more bittery and awful texture of Soya more.

Ordered on the app only have it cancelled after waiting 15 minutes at the store and when brought to the attention of the staff no attempt at an apology was given apart from a lady behind the counter continuously barking "not our fault, not our problem" no attempt at an apology of any sorts for the mess up just trying to pass the blame, she continued to argue with me rather than even offering a sorry or resolving the situation - really unprofessional behaviour from the lady behind the counter (the guy was good though he atleast attempted to resolve it) and ita clearly not a one off looking at the rest of these reviews would avoid at all costs

I never felt so disrespect as I did in this place , minimum costumers service standards, rude manager and employees I had simular experience few time , on simple request you will always received same answer simple NO with message dont come here anymore ! Wow just wow

The Costa Coffee in Lime Street station is convenient if you want a hot drink when waiting for your train, however I found the staff to be quite sulky on my most recent visit. I was perfectly polite and friendly when ordering (as per usual), however you could hardly call their service 'service with a smile!' Also, they now serve 'Fuze' tea (or something) instead of Twinings, which is a massive step down as this tea felt cheap and nasty. The actual place is relatively clean and tidy and in has a decent amount of seating, considering it is located in a train station. Having said that, I look the last table, only for a random guy to come in and start tapping the other chair associated with my table. He then asked if there was a plug socket by me, even though I was sat by a glass wall! He then proceeded to sit with a random other customer (not someone he knew), which was very bizarre. Whilst this was probably a one off, please bear in mind that if you visit and this place is full, awkward things like this may occur! I wouldn't discourage you from visiting this Costa Coffee, but in my humble opinion, the Starbucks in Lime Street station is superior.

Pyszna czekolada i tortila. Obsługa miła

It was just like greggs coffee but £2.00more

Food good, coffee good, bit awkward to get a seat sometimes because it can get very busy, great toastie 👍 ham and cheese, sat on the benches not connected to Costa but was lucky enough to get a table for two not long after.

Very disappointed with staff and service, asking about latte with cream and salted caramel they said they not doing this, seriously omg it's so popular everywhere

Excelente lugar, delicioso Café :)

Can't complain about the coffee, but when asked to use semi skimmed milk, I don't expect the staff to swear. Most costa coffees these days use semi as the norm, so I was surprised when the staff started pouring full fat milk. I can understand that it is frustrating but swearing so she is heard is not acceptable. Will not use here again

After lunch out in Liverpool was desperate for a coffee to go home with Place was spotless. Staff were very polite and friendly and service was quick

Very rude and unsympathetic staff. Gave my reusable cup for the coffee and the cashier didn’t take it, just said, “give it to them”. To who?? The barista who is behind the counter?? How was I supposed to give it to them?? I waited for them to finish preparing some else’s order to hand in my cup when the barista had my coffee ready! And I’m like, I asked to put it in my own cup to avoid waste. Didn’t even offer an apology. Not good enough. They didn’t even offer me a receipt to check they indeed took some money off for bringing a reusable cup. I understand the demand of the job but this is not good! Will go to Nero next time, better coffee, manners and they seem to care for environment.

Passing through Liverpool Lime Street Railway Station on our way to platform 7 to catch a train to Blackpool my twin brother Stephen and I decided to grab a coffee to go from Costa Coffee, we had already been to Caffe Nero in the station but as our train was running 20 minutes late we killed rime with another coffee. Staff in here were pleasant, the young lady who served us was really cheerful,we ordered a cappuccino coffee each, served steaming hot, we wandered down to the platform and enjoyed our Costa Coffee coffee ☕ which I really enjoy especially the cappuccino, this Costa Coffee outlet has a prime location being in the main concourse of the station so gets a lot of passing trade ,I love going here whenever I am travelling from this station, we really enjoyed our coffee's from here and when I am travelling from Liverpool Lime Street Railway Station again will pop by here and grab a coffee.

Costa Coffee in Lime street train station is one in a chain of coffee-houses that where established in Dunstable in 1971 that offer a fantastic range of coffee's and tea's plus soft drinks and light snacks and are dotted throughout the UK and Europe/Asia/Africa and the Middle East. This fantastic Costa Coffee is very busy as you would expect'being in a very busy train station and is a typical Costa Coffee'with a nice look and feel with very limited seating inside. We visited here on our way to a pub called The North Western an excellent pub in the Wetherspoons franchise that you can visit from Lime Street train station. As we were just having a coffee before we went into the Wetherspoons we ordered a few flat white coffees and sat in the main train station.The coffees we had were very good and well priced and is the ideal place to have a quick drink or snack if you are in Lime Street train station.Very easy to find it's in Lime Street train station.(This is my first review of Costa Coffee in Lime Street train station). Opening Hours. Monday-Sunday-08.00-17.00. Hours May Differ From Above. Nearest Train Station. Lime Street train station.

Chegamos em Liverpool em um dia com muita chuva e, em um Fevereiro “congelante”. Nesse clima, tomar algo para aquecer é imprescindível. Local organizado, com boas opções e... super curti ver fotos com os atores do filme Yesterday (algumas cenas se passam pela estação).

If you want three week old pastries hard as a brick this is the place to get them. Coffee is allright

リヴァプールのライムストリート駅からロンドンのユートン駅まで電車で移動しました。列車に乗る前にコーヒーをテイクアウトでき るお店をライムストリート駅で探してこのコスタコーヒーを見つけました。コスタコーヒーはイギリスのあちこちで見かけるお店で、安心して中に入れました。

Whilst your waiting for your train, at the undesirable Liverpool Lime Street Station, this nice, little Costa is just what you need! Hot drinks, served at pretty standard prices. You can get a bite to eat here too! Staff are friendly, so what more do you need? Would recommend!

Was so relieved to find this Costa at 7:30am on a Sunday - seemed to be the only cafe open for breakfast near Lime street station! Lovely people, and got a delicious porridge and tea 👍

Busy station Costa. Quick service but the line can be long.

It was a very busy Sunday morning with queues to the door, but the staff stayed working hard and fast, smiling as they went. Coffee and chai were good and there were various food items available in the cabinet but we didn't buy any. There's seating inside and out and the turnover is quick, probably due to people boarding trains.

Good coffee and comfortable surroundings, just the place to rest after shopping or to meet friends. Good views of the dock from the front seating area and the river from the back lounge.

Very busy but very efficient. Served well and had everything we needed. Was only small but we never had a problem

what can i say to my friends who plane to visit Liverpool city please do not forget to have a cup of your favorite coffee in COSTA COFFEE IN LIVERPOOL LIME STREET. that is my comment to you.

Mi hermano gemelo Stephen y yo nos dirigíamos a la ciudad medieval de York durante 5 días si planeábamos visitar los increíbles sitios de esta hermosa ciudad y disfrutar de los innumerables pubs antiguos por los que York es justificadamente famosa y, mientras viajábamos en tren, Llegamos a la estación de tren de Liverpool Lime Street 30 minutos antes de que nuestro tren partiera, así que nos detuvimos en este Costa Coffee en la estación para tomar un café rápido.Pedimos un café blanco plano cada uno, estos se sirvieron muy calientes, nos sentamos afuera donde nos relajamos y esperamos nuestro descanso en York.El café aquí era perfecto, es su café habitual de Costa, un café delicioso, una marca que me gusta especialmente, fue tan bueno sentarse afuera disfrutando de nuestros cafés en esta estación de tren muy concurrida.Ambos disfrutamos mucho nuestro café aquí antes de tomar el 10. 25 am tren a York.Vale la pena echarle un vistazo si estás en la estación de tren de Liverpool Lime Street.

Woman with pink hair hissed at me for not knowing what coffee i wanted when i was at the till. There was no queue and the menu on the wall is extremely hard to read. Ordered a latte and it was nothing more than room temperature milk. Waste of time and money!

This is a very busy costa as you would expect but on my second visit I was very impressed that the barista remembered us or at least our order...very friendly, clean and impressive staff.

Not much F&B choices at Lime Street Station. Costa Coffee is a good choice for morning coffee and quick bites like sandwiches and light breakfast to go.

Ok for one off coffee as the fresh coffee options are none.

We were picking up cousins of the BOSS who were visiting from America. As we we were early we decided to have a coffee. We both had a cappuccino, delish as ever. Their train was on time so we didn’t have long to wait. Service was quick and friendly.

Useful place to stop when arriving by train. Friendly service. Chicken sandwiches were good and so were ham/cheese toasties although did contain mustard. Mochas and hot chocolate were good.

Supongo que esta costa es como cualquier otra en el país en una estación de ferrocarril: asientos básicos y limitados, pero cumple su función. Probablemente es mejor para las personas que disfrutan de su café para ir y los viajeros en la calle Lima. Me encontré esperando unos buenos 15 o 20 minutos desde que me unieron a la línea para que me dieran la bebida, lo cual no es lo mejor si estás a punto de tomar un tren. Creo que este lugar es un poco escaso, la bebida estaba bien.

We were over in Liverpool yesterday and caught up with a cousin for coffee. We spent about an hour within the coffee shop. It was clean, Staff were friendly and the coffee prices on average with other coffee shops.

Colazione veloce nei locali di questa catena (la stessa cosa vale per la concorrenza).

Very friendly , clean , reasonable prices, great place for a coffee and a snack.

Very friendly staff. Well organised and very focused to give customers a great experience. It’s always very busy, so they have to work fast and as a team for it all to work so smoothly. The bar seats could do with replacing, they’re looking a bit tacky.

Small costa but great coffee and costumer service!

Lovely shop, great coffee. Relaxing atmosphere and friendly staff.

Costa coffee at lime st station was a very busy place so be prepared to queue here, good selection of teas and coffees at prices to be expected

Decided to have a drink before we went to see a play in St George’s Hall, the play was a Christmas Carol. We all had a different coffee, see photos for our choices. Quick service, friendly staff. Just the job.

Coffee is lovely. Very busy venue

Friendly staff, very busy because the storesm is quite small. Frustratingly they can't get an order right. If its not a black coffee or a very milky latte the staff are lost. And if you ask them to remake the coffee you get the same thing. Best to go to a better coffee shop before getting to the station

Friendly Staff, Efficient & fast service

It’s located on the Station concourse underneath the Train Information screens and is quite distinctive because of its well known Costa Signs.

Went here this morning and requested a caramelized orange latte without cream... which is not what I received as it didn't taste of caramelized orange and the coffee itself was not nice at all. Unable to go back as I was on my train... wasted £3.30 as it was undrinkable

I'm a big Costa fan but the experience in this one wasn't the best. That was down to the guy on the till, he was rude looked like he couldn't care less, think he needs a lesson in customer service. Asked if they had teacakes, he grunted a response so I had one, put the points on my card but didn't include the teacake didn't offer to add them on, I felt a bit too scared to ask him to do it! Hot chocolate was ok and the girl who served the teacake was nice.

Can you make the service quicker at least at the train stations please. Your staff is very casually taking lot of time or may be passing time rather than being more productive and faster. People come to you with an expectation that they can quickly grab a coffee and catch the train but the slow and steady wins the race concept of your is not working at its best.

Small, busy, but it gives me my coffee fix before I jump on my London train for work. They could do with expanding but the space in the station is very limited.

We stopped by Costa at the Liverpool Lime Street station for a quick coffee. The coffee was good and very hot.

Es un lugar con muy buen café, ideal para comprar al paso mientras uno espera la salida de su tren. Además tienen muy ricas cosas para comer. Excelente balance precio/calidad.

La cadena Costa está x todas partes y te salva de cualquier urgencia , buenos precios y rápida atención ....

This branch of Costa was exceptionally busy, but I did expect the same standards as usual, however the coffee was only lukewarm. I didn’t have time to return the coffee as my train was due.

Had a lovely coffee yesterday 👍👌☺

Cogí un café antes de ir a Londres en el tren. El café era bastante bueno, pero no el mejor que he tenido, pero fue suficiente para mantenerme lejos en el tren y me mantenga ir. El precio era razonable para un café y el personal era bastante simpático para ser tan temprano.

Vine aquí para el almuerzo entre los trenes, comer en el hotel, pero insistían en que tengo mi copa en el café en una taza y llevar mi sándwich caliente en un plato, pero no en un cartón desechables manivela (término técnico! ) Así destructiva. ¿Qué hacer todo el día el personal? Personal desagradable y abrupto

It's a Costa. How good could it be? Very average coffee and this one below average food.

What can a person say Costa is always the best coffee

Un salto aquí mientras espera el tren. Decepcionó ver sólo suministro de bebidas en vasos de plástico y no había placa o cuchillo para mi tarta a pesar de estar en una de las pocas mesas de interior. La taza de plástico con té negro de mi esposa era en realidad tan caliente que no podía recogerlo. ¿Por qué tienen que usar ese agua caliente? También pensé que mi café sabía un poco más amargo de lo habitual.

Friendly staff, decent coffee but way too small for the footfall.

Had half an hour to kill so got a quick coffee, queue wasn't that bad and coffee was quick. Wasn't the warmest and slightly more expensive than those in the city centre but all in all was fine.

Staff friendly but very small store. Very limited seating inside but you can go outside and sit in the train station if you can't get a seat.

Enjoyed our chocobabychino x, sat outside on station, as was busy, but was excellent Was there to meet my sister for our weekend in Liverpool, it was a good place to meet, Costa always is a good place to meet upx