Costa Coffee in Dundee City

I am a regular of Costa in Broughty Ferry for many years. Staff are all friendly , and is a well run shop . Always clean. The coffee is always lovely. Good atmosphere in this shop.

I regularly visit Costa in Broughty Ferry and always find it a clean and friendly well run establishment. I received an email to offer me a cake on the house for my birthday, which was a really nice gesture. Thank you to the Manager and staff for all the hard work they do and friendly service.

Staff attitude very dismissive and rude, the guy is obviously learning in the till and asked her a question - she waved her hand and was just rude. I requested something else and told no - which I took it to mean that was out of stock. Usually really enjoy here and hope this is a one off!

Employee having a bad day. Went in for a coffee on the 10th June at 5:30pm. Never been before. Read the sign as I went in. You had to find a empty table and check in on line it said. I did exactly that. Using the specific number for the branch. Then I sat and wondered what happens next. Decided to go up and order. When I spoke to the server he asked me to check in. I told him I had. He said I had to prove it. But when you scan your phone over the barcode and input your details it disappears after that so I asked him how I could show him. I hadn’t been asked to prove it before. He ignored what I was saying and said I had to check in. I said I had. He said I had to show it in front if him to show proof. He made me feel like I was lying, and the man in the queue behind me was listening to this. And I’d read the signs on entry and followed them. Then as I stood and scanned the barcode again, he picked up his mop and cloth and left me standing there and proceeded to clean the floor at some tables a short distance away. As I had already completed check in on my phone when I rescanned it to show proof to him it was already filled in so I stood with my phone at the order spot and waited and waited and he carried on cleaning. The man behind me looked at me and raised his eyebrows and looked as puzzled as me. The other server was busy serving a lady in front of me. I waited several minutes and I mean several minutes then went back to my table and said to my partner could we leave please. As I felt upset. And we went out. I felt totally disrespected and I never complain and to be honest have never been treated like that before. It felt very bizarre but I will never go to Costas again.

Been there with my boyfriend and my brother while visiting Broughty Ferry. As they were new to Costa they didn't know that to take and David suggested them some cake and flavoured coffee. My boyfriend is always getting that lemon muffin since then, and my brother wanted so bad to take back home that irish coffee syrup. We usually prefer supporting local businesses, however Costa in Broughty Ferry feels so cosy and welcoming it is our exception to the rule.

Another great Costa branch. Has really benefited from a recent upgrade, making it appear more spacious. Great coffee, good cakes. Great place to rest in Broughty Ferry.

Excellent choice of coffee and festive drinks. Great toasties or yummy cakes. Sit and watch the world go buy on the busy main street. Lovely staff who always have the time to chat with you.

Small place , wanted a quite coffee people standing over the top of me ,hearing people’s conversations clearly like I was with them, staff no customer service young staff needs more training.

This Costa has arguably the best location in affluent Broughty Ferry. It is busy at all times. The internal layout is not great, and when full it is cramped. Sadly it is also fast sinking into one big shabby mess; bashed, worn out fittings and fixtures, chipped paint work, an air of grubbiness. This has been my coffee shop of choice, even before it was owned by Costa, since I was 14. Costa need to overhaul and refurbish this establishment, bring back some of its previous charisma.

This is my regular coffee shop, Lewis and his new staff are doing very well.They are all very courteous and always ready to help.

Got to be the worst cup of coffee I've had I a while. Bitter, left a terrible taste, had to go and buy a soft drink elsewhere to take the taste away. The barista needs more training!

Efficient and good service.Coffee excellent and a wide range of sandwiches, cakes etc.What you would expect from Costas.

After a short 2 hour flight arriving at lunchtime we were fairly hungry, so thought we'd have a short break and lunch before our 1.5 hour drive home. I would have been totally embarrassed had we brought our foreign friends with us as the floor was not only littered but filthy. The tables hadn't been cleared and were also dirty. Coffee in a paper cup does nothing for the coffee taste and neither does serving it red hot. The microwaved panini was not crisp as it would have been when it is grilled. Overall a completely disappointing experience - enough to make us say - never again!

Lovely place. Always busy but staff are friendly and helpful . Kids love the hot chocolate and the food is great also

Waited ages to be served then forgot what my order was and coffee was cold , didn’t go back up because queue was to long Costa Murray gate dudnee

Por lo general, esta cadena de cafeterías suele ser buena y esta no podía ser menos, buenas bebidas calientes, en...

Had been a very wet holiday but it was warm enough to sit outside at the few tables and watch the world go bye. Service was quick and friendly. Situated in the centre of Broughty Ferry.

The staff cannot do enough to help you. My wife and I are regular visitors to this establishment and would advise anyone to sample the wares in this Cafe.

Great Cofee and eats here. Very popular with the locals and I suspect some use it as a WIFI centre at the same time.

Decided to go for a walk and popped into Costa's in the Ferry, Dundee. Inside it was busy and there were a couple of tables free, but the better ones were free but needed clearing. They were cleaned...after we had sat down. The service was...

I visit here fairly regularly with my grandson. The service is always warm and friendly. The coffee choice and snack choice is very good. Located very centrally this is a busy coffee shop but well worth a visit due to the consistency of service and...

I love costas anyway, think their coffee is great. I wanted to review cos the staff at this branch are really just lovely, go above and beyond and really brighten up my day!

Just popped in for a quick sandwich to take away, and the selection was great as was quality. I was actually surprised as I was only expecting to see a range of coffee & cake. The service, and smiles, was a great touch.

Does what it says on the tin,decent coffee in a decent cafe,what's not to like. A busy cafe on Broughty Ferry's Main Street.

Just dropped in for a toastie and a latte at lunchtime. Was quite busy but served quickly and the coffee was hot, sometimes I find that the coffee could be slightly hotter but this was not the case. Toastie was fab as always. My only...

My local Costa, been here hundreds of times. Always get a friendly reception. Does about all it can with an old, low, north facing building, but it can be a bit dark. Open about 7 to 7, which gives it the edge over the Cafe...

In here 5/6 days a week and meet with coffee shop crowd. Food good staff brill. Become part of daily life.

A lovely caffe in Broughty Ferry very pleasant staff lovely coffee also which is unusual very friendly customers the caffe is spotless but as I say very busy but with the wait visit you will love it

Although we had a lovely coffee here we felt that the staff were unfriendly and didn't make us feel welcome like other Costas. The cafe was very busy and untidy

Just popped in because there were seats and as usual with Costa, nice cakes and drinks. Staff are friendly and polite. Toilets are clean.

It's a Costs Coffee Shop - so what do you say? Probably the nicest Costs I've visited. The staff were good; the coffee (a latte) one of the nicest I've ever had. It's well located in the centre of Broughty Ferry. There are plenty of...

Popped in for a quick tea and snack on my lunch break yesterday and the young man with tattoos was very pleasant and talkative. Handled my lactose free request with dignity and respect. I will definitely be returning soon.

Maybe I am slightly biased but after visiting all the coffee shops in this area this is the best The staff are very efficient and always very helpful Although its not the biggest there are enough tables still to get a personal service The coffee...