Burger King in Dundee City

Chips were cold and not nice, rest was all fine

Absolutely appalling service from the driver. I will most definately NOT be buying from Burger King again!

The bacon double cheese XL was missing

missing items from order. tried to call restaurant. no answer

Didn’t put in a whole meal from the order. I drove to restaurant and explained. They refused to fill the order and blamed the driver.

Really tasty, perfectly cooked, thanks 😊

Food was stone cold never again

The burgers where cold but chips were warm x

Didn’t get it Driver kept phoning but couldn’t understand us and we couldn’t understand him; this went on for 20 minutes or so, tried to phone shop but no answer. It then came up that our food was delivered but it most certainly wasn’t. Not happy

Food was cold, not very tasty, looked like it was thrown together.

No cheese sauce in the cheesy fries

waited 3 hours for it to arrive barely lukewarm. ordered at 7.08pm, receipt says it was put in for order at 9.25pm.. outrageous.

great can't wait to order again no complaints at all thanks

I was locked in and delivery driver was very friendly and left my order on doorstep until I found key

Good food, but employees should work better.

Missing one of the meals from the order, not great especially after spending £40 for 3 meals. Had to go pick it up so by the time we managed to eat the food was cold

The food was absolutely freezing when it arrived

Ordered food that came to £40 and the whole meal was absolutely ffreezing that it wasn’t even enjoyable

plant based burger missing from the order.

Order a chicken and bacon burger paid extra for the bacon and ended up with just cheese on what a joke

Food as expected. Not too warm

yet again I have items missing, usually it's the dips but this time it's a bottle of regular coke. they even had the hard neck charging sugar tax and still not delivering

Perfect order, everything as requested the fries were amazing thankyou

Great deal and very fast delivery

Excellent service by the counter staff

Food was delicious kids enjoyed it and it was hot. Staff bent over backwards to help me from start to finish. The atmosphere was friendly

My whole order is missing how can they deliver it without a code!

Always top drawer food and service in here!

Ordered at 19.22 and still haven’t received at 00.16, saying delivered but time changes every 5 mins, please refund!! Can’t give rating cause didn’t receive!

Order hasnt arrived and no one answering the phone. usually pretty reliable but not today.

If I could give this review a zero I would, wrong order delivered to me and no help given as they won’t answer their phone! Do not order from her rubbish service

Ordered from here on just eat and received the wrong order, when I tried to phone the restaurant they would not answer the phone so I now don’t have my food and have wasted my money, I don’t recommend ordering from here

I now prefer burger king to mcdonald’s 100% delicious

Good alternative to maccies and Dundee branch has nice staff and fast cooking

Food, especially the cheese burgers are always freezing cold. They seem to heat up the burger patties but everything else that’s on the burgers is freezing. Cheese isn’t even melted. Also the machines to order are horrible. Faster just telling a person your order than having to select 300 different options just to buy a double cheeseburger.

Stone cold The delivery went halfway around Dundee before coming to me... and then went way past and came back!! I wont be ordering again as this is the 2nd stone cold meal in a row!!!

Unfortunately food was cold think I’m due more than you say !!! Can send a photo. but how’s that gonna prove either way !!!

Food arrived but was cold, asked the driver why it was cold and was told speak to the restaurant? We live 5 minutes drive away from restaurant so if it’s cold it’s been picked up and kept in the delivery drivers car for more than the acceptable time to keep it hot and fresh. Recurring problem

Delivery never arrived and store wouldn’t answer the phone! Have requested a refund

food was good but chips were stone cold and really minging consistency bc of the coldness

No salt or anything on the chips, whopper was lukewarm and milkshake which tasted decent to be fair was so thick couldn't even drink it with a straw

food was cold and the quality of the food was terrible there was no cheese sauce on the chips as ment to be but at least the delivery guy was nice

An excellent service with first class food, the Whooper & chips were delicious 👍😀👍

Gps sent man to wrong place not his fault but goggle maps fault

Hot food very tasty lovely delivery guy

food was cold, put most of it in the bin

Asked for no lettuce and no onion and it came with lettuce

Burger was almost cold. Bacon was raw

Good food and quick delivery the only fault was the chips were lukewarm but otherwise we enjoyed our meal

food was stone cold. can't stand a cold chip.

Food was not delivered in delivery bag and was cold .delivery driver did not care about food

Food was freezing cold, paid to have loaded fries the sauce covered about 4 chips. Burger was so cold it was inedible

Very disappointed. I wanted a chicken Burger the Special, and I got the Beef one. I ordered the Dirty Fries and was not given a fork or napkins. I ordered Tea and I digest milk or sugar. When you go through a Drive Through these things are paramount. Very very disappointed. I will not come again. Total waste of money. I used to Love Burger King. Not anymore.

order was missing some items again

Receipt attached to the bag indicated it was my order. Open and see a completely different order. Waste of money and food

Really good just a bit expensive.

Food was freezing, driver refused to leave till I should him my phone with the code even though I told him the code , showed him it and he asked again showed him it again and he asked again

Had to leave my house to pick the food up but its fine i guess

Food was freezing cold I had to reheat it .. there was items mission .. not good

My order has been delivered to the wrong address

cold food missing items and the amount for refund was terrible not even a quarter off the amount paid If I could I would give it minus - 5 ⭐⭐⭐⭐⭐

Food cold looked like dogs dinner

very polite and freindly driver

Waited an hour to receive freezing cold food!

burgers were cold, bag was open

Food came cold and missing part of my order. Not happy at all. Very disappointed.

usually orders are ok but unfortunately this time driver took the long way round and the food was cold

There’s a missing burger. Crispy chicken steakhouse meal. No Fanta. No dip either… very disappointed I literally asked the guy at door if it was everything he said yeah. This doesn’t normally happen at this place for us

Ordered Angus steakhouse burger WITHOUT bacon, tomato, lettuce and rocket and the burger came with all of that on it but without crispy onions and bbq sauce. Never been an issue before when ordering this so very disappointed with Burger King for not paying attention to what has actually been ordered.

Order was missing the bbq steakhouse crispy chicken :(

must've been busy but the food is cold

food was never deliverd. poor poor show

Qué vertedero tan absoluto. Estábamos aquí con los niños grandes, la comida era tibia, mesas un desastre con basura y restos de comida, el piso era un desastre con comida aplastada. Pregunté por alguien para limpiar mesas, me dieron 3 servilletas y me dijeron que lo hiciera. Guy finalmente atendió a la mesa a nuestro lado, limpió la mesa procedió a limpiar las tapas de los contenedores y luego otra mesa con el mismo paño. Nos costó más de £ 35, . Nadie interesado en atender nuestra queja. Evita si puedes. Informaré sobre salud ambiental. Absolutamente deshonroso.

Great Delivery driver, was super speedy and had great banter food was actually decent tonight

food was freezing and missing half of what we ordered and took ages

Got given the wrong burger but was in the wright wrapper. Must’ve forgot and threw in a whopper. My burger costs more than a whopper and Chips very stale.

Food was cold, and drinks were hot.

didn't get juice with my meal!!

My chicken royal came with lettuce and I purposely said NO LETTUCE

the ice-cream was put in with the hot food and melted 😒

Burger wrong asked no cheese for my sons as he’s allergic to cheese

Waiting 3 hours and then it suddenly changed to 'delivered' when I didn't get anything. Tried calling the restaurant multiple times and nobody answered the phone.

My food arrived freezing cold. Placed a request for a refund and all I’m getting back is £2.37??? My order all together was £14.53. Considering i was unable to eat the meal i should receive a full refund.

Food lukewarm, missing sauces and missing some halloumi fries. Delivery slower than advertised at time of ordering

An expensive order was missing items. irrespective of how busy a restaurant is, it is expected that orders are complete! Not happy at all!

Half portion of chips and burger was cold

Would not recommend ordering through this app for this restaurant. Food was cold and part of order was wrong which was down to the restaurant not the delivery driver .

missing one of the whoppers from the meal deal, maybe double check bags before leaving 😕

mistakingly put my work address in for delivery, messaged the courier and they asked for my home address to then just deliver it to my work anyway

Freezing and missing half the order

No whopper tried phone restaurant no answer

Missing item and burger was wrong

food had to be put in microwave. no straw for drink

would have gave 5 stars for food but the burger was missing it's onion rings.

They have a fraudulent driver working for just eat and meant to deliver for Burgerking, he brought us someone else's order and tried to palm it off to us. It was half the price of ours and knew straight away he was wrong. He took wrong order away saying he would return with our order.... he didnt and just eat refusing to reimburse nearing £50. Thieves!

food arrived stone cold. driver said it was because they had an issue with their app and to use an alternate delivery service in the future.

driver tried to deliver the completely wrong order, so he took it away and said he would come back with correct one, still waiting an hour later!!

For was absolutely stone called on arrival!

This establishment, that closes at 2300, was open with customers seated, preparing just eat and uber eats orders at 2215 as I walked in. Unfortunately they very abruptly informed me that they do not accept any orders via the drive thru or inside after 2200, a whole hour before close. For a casual dining fast food place that is ridiculous. Especially if they are happy to still be churning out online orders.

Food was missing and it was cold.