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3.5

Based on 67 opinions finded in 1 websites

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Nº 1000 in 1203 in Northumberland

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score
OpinionsNoteTripAdvisor673.5

comment_iconOpinions

Quick and prompt service, with no issues. Very well spaced and one of the better Costa's in the area. The branch was very clean and tables very well spaced out. Other than that everything the same as with other branches.

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Serene-View . 2020-09-05

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I am a regular here although I haven't rated it for a good while. I like this branch of the Costa chain very much as the staff are very friendly and helpful and the place always has a good atmosphere. Coffee is always good and cakes and pastries fresh.

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profjoypc . 2020-03-11

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Normal Costa coffee shop normally quite busy but plenty of seats and tables. Staff pleasant and efficient but appear to have quite a turnover. Tables could be cleared more often but they are normally busy. It still annoys customers when they have to clear piles of dishes before being able to settle down. Plenty of newspapers available and toilets are quite clean . Could offer a better selection of sugar free drinks and food.

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michaeljohnm479 . 2019-10-16

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Very central. The coffee is decent. Food ok- typical Costa stuff. Staff nice. But the place itself is dark and dingy. If you can get a sofa near the window it's nice enough but further back it's very basic and dark and feels like an old fashioned 1980s cafe.

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Ellen3221 . 2019-03-03

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Four of us had four different coffees here, we found the cafe to be popular and while a few tables needed clearing as soon as the staff has finished serving the tables were cleared. We were surprised at the recent negative reviews and found nothing to support them currently. Our friends use this Costa regularly and are happy to continue bringing their custom here.

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bdon257 . 2019-02-06

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Don't know what is wrong with this costa but it not improving at all. Even a change of manager ha not worked. Customers are clearing dishes away the furniture is not clean. New Manager no improvement but more staff is certainly needed.

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northblyth . 2018-12-03

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Counters cluttered with boxes cold shelf empty generally a place that looked like nobody cared !! Coffee was prepared well but the place has lost a feel of the place you go most mornings for your coffee hit. Let’s get sharp and tidy up let’s stop the decline and bring some TLC into the place we love to go.

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derekc0llins . 2018-12-01

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In this coffee shop yesterday 1st November. This place is not improving. All the chairs need replaced because you can feel the dirt in them. There was dishes all over the office floor and on the tables. This shop needs a complete refurbishment. This is a busy and the customers deserve better especially when the coffee has gone up in price

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northblyth . 2018-11-02

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A regular Costa shop serving the usual coffee and snacks you'll find in all the others, the setting of Morpeth town makes this a good choice for a place to grab a coffee. Good to see the dairy-free milk options and a few vegan snacks on the menu. ☕

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deepfreezefanlee . 2018-09-21

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If you are a regular user of Costa you know what you will get and this is certainly true here. However I do want to make mention of the very friendly staff which made our visit all the more pleasurable

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187047PeterR . 2018-09-19

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Very busy and fast service, what a loverly place for a Costa. Very friendly staff and helpful, the place was also very clean - which is often overlooked in some of these places. Brilliant

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MULCASTER2 . 2018-08-25

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I have been here on many occasions, though this was a return visit after many months away. I was delighted to find the staff are as helpful and friendly as I had remembered them. This is quite a large branch of Costa and is a very busy one. That said, the staff work very hard to keep it clean and tidy. It also has two toilets which is unusual for a coffee shop of this kind!

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profjoypc . 2018-06-16

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At the outset let me say the baristas make a fine cup of coffee. Its usually hot and flavorsome.Unfortunately with the amount of competition in Morpeth this branch needs to do better for an outlet charging top end prices despite its great position on the main shopping street. . Soon the cafe will need a refit, its looking a little tired. For a busy cafe it would be nice to visit and sit at a table that has been cleared. More priority needs to be given to providing a clean and comfortable experience rather than letting customers shunt used trays to any unoccupied table which is probably already full of used cups.My main grip though is the loo. I have seen cleaner toilets in the backstreets of Delhi. The toilets need a good deep clean in the corners of the floor. And as for the loos, the joint between lid and seat is more than grubby and I suggest you avoid studying what lies beneath. These things are easily remedied, as is filling up the loo paper dispenser, rather than leaving tissue on the shelf. More supervision will lead to a better customer experienc.

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Joanna8700 . 2018-05-23

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I have been in here on many occasions and always fairly early in the morning - it is always packed and sometimes you have to wait in a long line for service. That said, the staff are delightful and work incredibly hard to get people served and on their way. A lot of local workers get carry outs. It is a big branch and considering how busy it is, I am impressed that it is kept generally clean and tidy. Coffee is excellent and they serve the usual range of Costa Coffee pastries, muffins, pain aux raison etc. which are always fresh. This branch also serves hot toast which not all Costa Coffee outlets do. Generally I think it is a very good coffee shop.

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profjoypc . 2018-03-01

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We visit this Costa around 4 times per week and it's never the same experience. Sometimes it's full of mums with young noisy kids holding into lattes for hours and hogging their seats. Other times it's quiet and more relaxed which is ideal for us. It is very rare to get a consistent flat white and it depends who serves you. There are a couple of lasses who make them great and have been there a while and also one of the guys is also good. Any of the new staff are hopeless and you end up with what is more akin to a cappuccino then a strong flat white.There is one guy who is Italian or European who is just so surley and he needs to show more respect. It feels like you are asking him to do something unpleasant when you order your coffee. It is a shame that this guys attitude lets down the place as the rest of the staff are very friendly and welcoming. We will continue to go as we like Costa and the other one is even worse again for being indifferent even though it is more modern.

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zipstobhill . 2017-07-23

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Visited Costa at Morpeth garden centre very disappointed with food husband ordered a bacon sandwich it was a tiny bun with one very thin piece of bacon it cost £2.95 which is a disgusting price for what it was wont be going again we'll use the garden centres own cafe

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L8407ZMlindac . 2017-06-06

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We thoroughly enjoyed our usual coffee/latte here last week but we took youngest grandson for a treat. He certainly knew what he wanted and came back beaming with a delicious hot chocolate with marshmallow and piece of tiffin. It was very busy, we only waited about four minutes to be served and while waiting i noticed that tables were being cleared, stock was being topped up yet the staff still remained friendly and efficient. A nice little break for the three of us,

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pam2511 . 2017-02-15

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A busy Costa coffee shop,in the Sanderson Arcade Morpeth,with seats outside for warmer days.Usual good quality Costa coffees etc,good quick sevice too.

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billyspartan . 2017-01-30

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While this is part of a big chain, it has a maket town ambience, with friendly staff and a bigger expected indoor seating area. Always clean with staff continuing clearing tables ready for the next customers. Newspapers are available for customers to borrow if you forget your iPad! Take a window seat to watch the world go by on this busy shopping street. Don't forget your Costa card to build up your points.

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ROB2LOR . 2017-01-04

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Popped in for a drink to take away at weekend all the Christmas special drinks are available I got a gorge mint hot chocolate with whipped cream and a little mint candy cane my husband's was a honeycomb latte again it had whipped cream and topped with mini chocolate honeycomb pieces on too they were delicious made very quick with lovely flavour and nice little extras .

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zoespurss . 2016-12-06

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This is at least ten miles from the coastal town of ambld, it only a morpeth postcode. Several tea/coffee houses in town none are chains

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ann c . 2016-11-03

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Visited here Saturday morning. Large complex, best coffee we have had in a costa for a long time also the toast was just perfect but the customer service was very very good and a credit to the manager.

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adyval . 2016-07-25

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Have been several times and espresso is always very good being a serious coffee drinker I have always found costa to be one of one of the better brands. This one is always very busy. Have recently tried cortado also very good.

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avalalby . 2016-07-07

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Love this place - we're often there a couple of times per week as its a great place to hang out in Morpeth for great coffee and nice atmosphere. It's just been decorated so it's looking smart and the staff are always accommodating to my toddler who often runs riot and asks for extra marshmallows - even when she's just having water instead of a babychino! I'm sure they dread us coming in but the staff are always friendly regardless! The only thing on my wish list for this place is more healthy options such as salads and fruit/veg pots and more tables as it gets busy busy busy ! But surprisingly we love the breakfast options, especially the brown toast and porridge.

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JoThackray . 2016-06-15

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Love this place! It's our weekend retreat! Just been done out so looking good and you just can't beat the coffee and service! More healthy food options would make this place even better but the cakes are also a delight!

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JoThackray . 2016-06-11

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Desperate for a drink. We were able to park right outside. Great. I try to not go in these "coffee shops" as I think the coffee and general food & drinks are over rated and very expensive. Yes it was as I expected. I noted the staff seemed very busy but why does it take so long to make a coffee? These machines take ages. If you are desperate for a drink or have only a few minutes to spare, being busy, give these coffee shops a miss. On looking at the kitchen wash up room, it looked like nobody had bothered to wash up for days, not good for hygiene. Coffee Latte is never very hot in these places. I prefer as a last resort the Costa Latte from the machines they have installed in many garages and some shops. Still expensive when you serve yourself at £2.10 to £3.00

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Dirty Neil H . 2016-06-01

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Visited here a few times although we prefer the smaller tea shops in the area. Gingerbread lattes are yummy - everything as you would expect from Costa, nice but quite expensive. Staff friendly and coffee shop quite clean.

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Kaznad76 . 2015-11-01

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I was recently on a bike tour in Northern England then in London. After visiting Costa Coffee once I was glad to see they were a chain and was able to find them everywhere. Good service and good food and reasonable prices for England

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Judy P . 2015-09-26

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I have met people for coffee here a number of times. I prefer to frequent the independent cafés. However, service here was good and friendly and the coffees are consistent and good. The chairs are very grubby and could do with replacing.

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MasBelle . 2015-09-22

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Very pleasant staff with prompt customer service. Good coffee and nice cakes. Very clean and staff were efficient at clearing tables.

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lilihu12 . 2015-07-29

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Service was a little slow, but to be fair they were very busy and doing their best. Lovely coffee, actually found it a bit tastier than normal - dont know why. Friendly staff too

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Belinda D . 2015-07-26

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