Cool Beanz in Ipswich

Come here sometimes, genuinely for me the best coffee shop in town. Its quiet and on the outskirts, has a cosy feeling to. The coffee is great too.

Jacket potatoes are a must I've had a few over the last couple of weeks absolutely yummy thank you to all the staff who are so friendly and welcoming

My family and I go here often when we attend the football. Nice and clean, friendly staff. Foods nice and the lattes are lovely. See you all again in the new season

Burnt panini He even knew he burnt it and tried to scrape if off with a knife Whoever highly rated this place needs head checked Its not bad but its not exceptional either Can’t even label paninis just all loaded up into fridge

Popped in for coffee after a sad visit to registrar. Lovely staff. Lovely coffee and actually sold fruit!!! It's hard to go somewhere for snack that's healthy

Great place, great location, staff are lovely and owner Glenn is brilliant. Highly recommend coming here for lunch or a coffee

Nice place, clean, and lots of comfortable seating. Staff were nice and friendly, and they even had a vegan sausage roll which wasn't bad at all. The reason for four stars is the extra price for plant milk. It's 2024, there's lots of vegans, lots of people who are lactose intolerant, or just prefer oat milk in their drinks. An extra 30p per serving when you can get a carton for £1.50 or less is just ridiculous.

Excellent latte and snacks. Very reasonably priced. Friendly service.

Excellent latte and snacks, very reasonably priced and friendly and speedy service. Very handy for county and borough council offices and Crown Court.

It was wonderful, I left a note on the receipt for my boyfriend and they wrote it out onto a note, honestly could not ask for better service!!! Thank you so much, you’re amazing! Xxxx

Great for a reasonable coffee on cold mornings before work. The staff are very friendly and the service is quick regardless of queue size.

It was my first visit, recommended by a friend and it's such a nice coffee shop ! Cosy atmosphere, fresh pastries , great service. I will definitely go back .

No ham in the cheddar and ham panini

The staff here are wonderful, they MAKE this coffee shop! Thank you

the best ginger and pumpkin cake I’ve EVER

Excellent coffee! This place feels like a friendly local coffee shop, but serves coffee that is better than the leading National brands. Their Chai Latte is also a revelation 😍 They make going in to the office something to look forward to! Friendly and lovely staff too… especially Jimmi (sorry if I have spelt that wrong) who always makes me and my colleagues laugh on a Monday morning (which is no mean feat!).

Nice enough for a quick lunch if you're nearby, decent coffee, food is typical cafe grub.

What an excellent find - my boys often have football camps at Portman Road as part of the ITFC Foundation. I was looking for somewhere I could work out of and was struggling until I found Cool Beanz. The staff are so welcoming, really friendly and the ambience is brilliant. There is plenty of space, with a variety of tables, WiFi and power so it is easy to work out of. Drinks are reasonably priced and the coffee is really nice, the food too is great value, freshly prepared and tasty, with a variety of sandwich, wraps, paninis, jacket potatoes and cakes. I'd highly recommend coming here, whether to enjoy a coffee, catch up with friends and family or even work. I wish I had found it sooner!

Unfortunately we only received one drink although ordered two

Was missing can of coke but amazing food and lovely hot chocolate

Pre match drink and snack, expertly dealt with. Comfortable seating and a great space.

Panini was burned and also the sausages too and no tomato sauce on either.

This time round cool beans was absolutely lovely food was hot and tasty and got all my order thank you cool beans

Nightmare to get in touch with ...sausage roll and coffee missing can't speak to anyone I only ordered a few items !!!

Not happy with cool beanz missing half to almost all of our order they can't even get a order right also you need to learn to read what's on the oder shame on you shame on you

Lovely venue for a private disco party

Best coffee and sandwiches in town with very friendly staff.

Just visiting Ipswich today. Great cafe. Best oat cappuccino. Really enjoyed it. Loved the interior. Will be back when visiting..

Great atmosphere and customer service, one of the best local coffee shops I’ve been to in Ipswich. The ladies that work in cool beanz are very friendly and welcoming

Cool Beanz Coffee House is a very nice cafe space, especially in a part of town with little else. My tea was excellent. Staff were friendly and helpful, I was served quickly. The interior is spacious but lacks any personality.

Wonderful food and amazing frappes. Order right every time. Will be ordering again. Thank you.

Lovely quiet coffee shop just outside of the town centre

Popped in for first time. Lovely welcome, warm and friendly. Great coffee and cakes. Seating relaxed, nice decor. Will call again

Missing 2 items from order. The rest was very tasty though.

Lovely thank you! Will order again.

Awesome. Best coffee in Ippo by a mile!!

Panini isn’t a baguette ! Very very small portions for the price and not very nice . Sausage roll looked nice but certainly didn’t taste it ! Overall not impressed and won’t be wasting my money again

Great food apart from wanted sausage baps not bacon might been mistake by me or the restaurant not sure as don't say on invoice

Never mind the great location, excellent coffee and delicious food, what REALLY sets Cool Beanz apart is the wonderful staff. Love 'em to bits, and you will too.

Serves the workforce at Ipswich and Suffolk counsils mainly, although all customers are made welcome. This was our first visit since the emergency. It was just like coming home. My wife and I had a glass of water. Cup of coffee and Leek and potato soup. Excellent and piping hot.

Great service, lovely baristas, and reasonable prices.

Amazing coffee great selection of cakes n food

So welcoming, clean & very friendly; especially to Bessie & Dylan! Just a lovely big hearted team! Thank you Yolanda, Kashan, Margaret & Larissa Cheers!

I'm a regular here to get my morning coffee, occasional bacon roll and even lunch sometimes. Staff are friendly and lovely people. Pretty much all of the cakes, sweet treats and savory food are homemade/made fresh on site. They've recently added more options for other dietary requirements - non dairy milks, vegan/gluten free paninis, etc

Excellent coffee, friendly staff and reasonable price

Best service. Ridiculously good coffee ☕️. ALWAYS worth the slight detour on our way home! We love ever single visit!

Have been to this establishment many time. Everytime I've been I've found the staff warm and friendly. The coffee is great and well priced. Excellent place for meeting clients which i have done many times.

This is the nearest coffee shop to my new place of work. I was very pleasantly surprised. I asked if they offered soya milk and they responded that they did, along also with oat, almond and coconut milk. That was the first pleasant surprise. I asked if I could use my own takeaway cup and they said that not only was that fine, but also that there would be a discount on the price of the drink for doing so. Second pleasant surprise. I had read other reviews that stated that service was slow on account of only one person serving and that preferential treatment had been observed for council employees. On my visit I witnessed none of this. (Three employees behind the counter) . A very enjoyable experience and one that I will be repeating.

Very good. Food and little expensive

Decent coffee, relaxing clean place. Nice homemade cakes....

Coffee good, service always on the slow side.

Very good, efficient service and excellent choice of dishes, on today's menu. The prices are reasonable. I always go here if I have a meeting in Endeavour House.

Great coffee, good price. Friendly staff, happy days

Handy when visiting council offices or court, food and coffee good, pleasant staff

Having read a few reviews, I had reasonable expectations for this coffee shop. Unfortunately I got poorly made coffee - served too hot and with not much flavour. The Pain au Raisin was quite dry, so overall not a great experience.

Nice place to sit and watch the world go by, good coffee too 😀

Lovely food, great drinks with helpful staff

Good range of coffee, hot food and naughty cakes. Very good for grab and go!

Excellent for a coffee and a bite to eat

Brilliant staff all very friendly, great food and coffee

Never out of the place. They have great coffee and deco is orange, what comes any better.

Quality products quality service quality cake!!!

If the staff could muster a modicum of urgency to serve customers, l think l would go into shock!! Do they think:that part of the “cool” experience is to wait in the queue and what the slow-mo activities of the servers? The coffee and sanwiches are quite god though.

I wish I could say above average but in all honesty can’t. Nice friendly place.Not a lot of choice .Food hot and pleasant.Salad a good idea to dress panini but dry,tired and very small..Certainly not expensive but am afraid can not think of any other attributes.Obviously popular as a constant que at the till. That could be due to ifs position next to Ipswich Crown Court where they have no food fascilities.

Wonder place excellent food and coffee. Staff always friendly and helpful. Convenient. I especially recommend the Salt Beef sandwiches.

I have said it before and will say it again, Cool Beanz is without a doubt the best coffee shop in Ipswich. Fantastic food, great coffee and it's staffed by a wonderful group of people. Don't expect a fast food / fast drink place, food is made to order and drinks are made properly and not rushed. 10 out of 10...

Go here with people I support at work. Staff very friendly nothing to much trouble. Food great good variety of food and drink has seating outside lovely in summer recommend a visit. Oh yes hot and cold food sold here

Tried a few bacon rolls on my morning walk with my baby boy and this was by far the best! Crispy bacon and lots of it! Very friendly staff and nice relaxing atmosphere, been recommending to all my friends!

Very handy for Portman Road, home of Ipswich Town, and they are always open before the game. The coffee is very nice, you can buy a snack and they have loyalty cards. The price is reasonable and it's a nice coffee shop to relax in.

I visit here with my daughter before home Ipswich Town games and we are always greeted with a smile . Yolanda, Glenn and the rest of the team have created a coffee shop that has its own character combined with excellent coffee and a wide selection of food. Can't fault anything.

I go here weekly for coronation chicken sandwiches on rye - yum. The pork and chilli hot sausage rolls are sublime. The drinks are so good, much better than other well known brands. The cakes look good enough to eat.

Nice coffee bar just 5 minutes from town centre. Friendly staff and good atmosphere. Can get very busy at lunch times.

Excelente café y un bonito bacón panini brie por mi almuerzo. La ensalada con aderezo balsámico y tortillas en vez de patatas fritas grasientas es un cambio agradable de otros lugares. Decoración estilosa y amable personal lo convierten en un lugar perfecto para una escapada. los pasteles son un poco sintéticas y producen en masa tho.

Me vienen aquí a menudo que mi nivel cafeína. El personal es excelente y atento, sin embargo pueden llegar a veces cuando está lleno. Pero no dejes que esto te desanime, ya que la comida y el café es mucho más sabrosa que algunos de los establecimientos más grandes.

Parece que la gerencia no han leído los comentarios en este sitio, que han sido identificar el mismo problema desde el verano pasado: su servicio es demasiado lento. He estado allí bastante a menudo de tarde, pero cada visita ha sido la misma. una persona sirviendo en el recibo y el café. Esto es ridículo, escually y es así, porque hay bastante a menudo dos nuevos miembros del personal en la cocina que puede ver colas tan descarada de los clientes. Una vez dicho esto, tengo que decir que el café y comida que ofrecen, es bastante bueno. Me gustaría facilidad en el plástico dentro del embalaje de sandwich (desde y ambientalmente perspectiva), aunque. Por último, mientras yo critcise la velocidad del servicio, siempre me he encontrado con un personal muy agradable. Bien hecho en ese poco, pero hay que darse prisa un poco, por favor

At quick glimpse this seemed to be an independent coffee shop that wasn't afraid to offer an experience similar to any chain coffee shop (i.e. finished to a professional standard with no expense spared, not a terrible mismatched typically indie coffee shop). I often use Costa Coffee, they don't seem to grasp how to utilise their 2 multi-group coffee machines. This means one member of staff usually is responsible for making the drinks, one-by-one.Now, you would have thought a proper independent would use common sense and bypass the one-by-one process which is a problem when it comes to espresso based coffees. But here, at Cool Beanz, they are even slower... the same person that deals with the cash register makes the drinks... what a complete stupid lack of logic that is! The problem is, this coffee shop came about in response to an empty shop capitalising on trade from both councils.... which we can understand the logic as apart from match days and the crown court, there is nothing there. However, I do not expect some council worker to be prioritised over me because they have their lanyard, and that they work upstairs or over the road. The coffee isn't bad, just very slow. I prefer to support an indie to any chain. Just its not worth travelling out of your way to get. I did try this coffee shop after it first opened, and it seems they haven't learnt a thing. I really like the contrast between comfortable seating and table and chairs/stalls, very well thought of. They should trial an additional member of staff to increase productivity and speed - and recognise any person who comes in with money for one of their products is a customer and should have equal importance.

I work at present very close to Cool Beanz and yes at peak periods they could have more than one person on the till and doing coffees. Also they seem to prioritise Council staff above other non council staff. Coffee's average but pork and apricot sausage rolls lovely.Speed up guys

My daughter and I visit Cool Bean before every Ipswich Town game (they open specially on march days). We always get a warm welcome, good food and excellent coffee. Everything is made to order and they have some great football specials...

My daughter and I use this coffee shop before every Ipswich Town game, we love it here. Always get a warm welcome, great coffee and good food. It isn't a McDonald's and everything is made to order so don't expect your order to be delivered instantly...

I visited Cool Beanz with my husband on the way to work as we liked the name of the shop. I ordered a black coffee to go and he ordered an orange hot chocolate to go. We stood at the counter for about 5 minutes before anyone noticed we were there and when we got served the drinks took about another 10 minutes to make. I think the person making the drinks was new so we can't fault her for being a bit slow. However, by the time she'd finished our drinks, two other customers were waiting to order. There were two staff on that morning but instead of taking the orders of the people in the queue, the staff member not making coffee just mooched around the kitchen and came out every now and then to watch the other person making coffee. If I'd been in the queue I would have been quite annoyed.My coffee was scalding hot when it was given to me and their take-out cups don't provide much insulation. The cup was filled right to the brim and the coffee kept overflowing as I walked, even with the lid on. I had to keep changing hands as a walked as it was burning my hands and I ended up with coffee all over my hands and on my clothes when I got to work. I had to stop and pour some away as I was walking to stop it spilling on me.The coffee itself was ok but tasted a bit burnt. I'll stick with Costa or Starbucks in future. My husband said his hot chocolate was ok but it hadn't been mixed properly so all the chocolate and syrup had sunk to the bottom. I'm sorry to say that we won't be returning to Cool Beanz.On a positive note though, the decor was nice and the room was well laid out. If we'd stayed in to have our drinks our experience may have been different.

Very friendly staff who go out of their way to do something for you. Great tasting coffee, newspapers and Wifi.

Not a run of the mill coffee bar, offering all the same things. Plenty of choice and some unusual teas, cakes and coffee flavourings. Very friendly staff. Highly recommended.

I have visited this coffee shop twice.The first visit, I ordered a coffee and a bite to eat whilst preparing for a meeting at Grafton House (upstairs) - I was charged a surcharge to use card to pay, and the terminals used were so slow. First time the payment timed out and on the second occasion (5 minutes later) I managed to make payment. Service is slow, staff are great.Inside the place is mismatched - at the front you have bench style... the rest is a mixture of bar stall, tub chairs and sofas. They did well with the space, cannot knock the layout. The coffee is far from the best I have had but it is much better than the 3 main coffee shop chains - Costa, Starbucks and Nero.The second visit was a disappointment, which is the main reason for my "Poor" rating. I got there 10 minutes before closing... (they close at half 3!) the lights all on, they don't have an open or closed sign, a member of staff is sitting on the picnic bench like seating at the front of the shop eating food. Another member of staff was pacing in front of the door... From a distance, not knowing these people were staff, it looked as if its still open and by my watch it still should have been. So when I got to the door and tried to open it, despite them also having a clock stating 20 minutes past 3 visible from the window, the gentleman (who I assume was a manager or owner) waved me away pointing to his wrists (who didn't have a watch!) I was so annoyed as I had just came from the town centre where 90% of the coffee shops in Ipswich are (excluding cafes and those on the old skirts; Cool Beanz in Russell Road and Coffee Link at the train station and waterfront) especially to go to this coffee shop, and was shown up in front of people from both councils... I wont be going again.

Have visited this place several times over the past week. Coffee is lovely, food is freshly made slightly expensive. My biggest complaint is the slow service, waiting for a take-away coffee took nearly 10 minutes with only one couple in front. Really does need speeding up.