Based on 2.363 opinions finded in 1 websites
Based on 2.363 opinions finded in 1 websites
Nº 107 in 517 in Denbighshire
Nº 20 of 92 British in Denbighshire
Opinions
Value for money, great food and delicious carvery with generous portions. It was recommended by 3 different people and I'm glad I visited.
JAMES G . 2024-10-23
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Great pub, food is amazing, staff are lovely & friendly always. Everytime we come away near here we use this pub for food wish it was nearer home. All staff & manager were extremely helpful.
Turtlegirl24 . 2024-10-19
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Good for family get-together or a nice day or evening out. Great staff and good atmosphere. Lots to pick from the menu. Staff friendly.
Jane R . 2024-10-13
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Fantastic vegan/vegitarian menu great kids menu great prices Fantastic service staff were very helpful and friendly
Andrea H . 2024-10-11
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Got to say a very good carvery and service very good from chef. However, some question marks over hygiene. Our table was reserved but we had to ask for it to be cleaned. Also the front of house staff strangely had dog bowls on one of the tables before the next couple arrived and again, table was not cleaned. Improve this side of things and would be spot on. It's dog friendly so bear that in mind too. We had to endure loud barking that kept startling us and customers openly feeding dogs Sunday carvery. Ugh.
Gaz T . 2024-10-01
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Breakfast was ok. Bar and table staff were lovely. The woman serving behind the hot breakfast counter sort yourself out not sure what her problem was? I wouldn’t really recommend tbh we won’t be returning
ST3 . 2024-08-26
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Grwqt stafd amazing Sunday dinners. Good location and parking. Definately worth a visit . Family friendly and dog friendly
Janet C . 2024-08-26
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Wine was warm, glass was warm out of the dishwasher, 2nd time I spoke to the young manager, asked me what I wanted him to do? A cold wine? He explained it was the busiest day of the year, not my problem, if your charging full price, deliver the service you pay for, then he started getting annoyed and called me “love” told him not to call me that , denied it and said he could call me something worse than love!! Asked him what and he backtracked! Great manager there at the moment, aggressive and rude!
Paul R . 2024-08-25
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Top Establishment,Top Staff. Visited here twice consecutive nights. Dog friendly & went out of there way to make us all welcome. Won’t use anywhere else now when we return to Prestatyn. Excellent in every aspect. Hats off to all staff working here. Top service.
diane e . 2024-08-24
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A Sunday afternoon family meal. Carvery, as always, excellent. My wife chose to have Salmon instead of a roast and says it was delicious. Been here quite a few times and food and staff have been excellent every time.
Mick . 2024-08-19
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We come here for a carvery as we come here last year to be honest it’s a really nice place the food is fresh the fish my partner had was really nice the only problem I had was the carrots looked 4 days old and the green beans were like chewing gum that was the only veg they had the meat was nice and the potatoes and mash was ok just would have liked to see some more veg like peas sprouts or cauliflower
jasonbennett77 . 2024-04-24
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I have to say great find for opus food was very good , for the price menu had a good mix of food on it The staff very friendly , our first time in the area, best of all dog friendly ,a place to return.
609ianc . 2024-04-20
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Place is great, staff are amazing very help full, Especially Holly very friendly and very helpful defiantly would return.
Relax02194694388 . 2024-04-17
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I came in for tea with my mother in law and little girl. We had extremely good service from Joe and the food and drinks were decent.
Beth M . 2024-04-13
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Met up with family here whilst on holiday. Booked for ten of us at lunchtime, Sunday 31st March. We all had the Carvery, which we all agreed was excellent. We were seated at a large, long table with plenty of space, not crammed in. The staff were very pleasant, and the chef on the carvery really seemed to enjoy being there! My wife and I booked another evening here the day before leaving for home, and the 'All you can eat' breakfast on the Saturday morning when we were leaving. We had another carvery on the Friday (6th April - again excellent) and the breakfast on Saturday morning was amazing. It was only the drive home that stopped me having more! Fantastic choice and all cooked perfectly. Very good price too, shame it's only weekends! All in all three great experiences congratulations to the staff, recommend 100%.
MikeGP20 . 2024-04-09
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Although we were early we were given our reserved table so we could eat as soon as we got to Prestatyn The food was good quality and plentiful. This is one of our ‘go to’ restaurants when we visit our caravan. Always good food and good service.
Marian H . 2024-04-08
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Lovely welcoming staff Lovely food& carvery and vegan nut roast was delicious also the chocolate fudge cake for dessert was delicious. Definitely see you soon and thank you for a lovely experience x
Joanne B . 2024-04-08
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We are members of the Liege car club who were competing in the 100th Lands End Trial over Easter weekend. We had booked a table for 16 people for 6.15 pm on Easter Saturday but the trial was running very late due to hold ups on the event. This meant that we all arrived at Fraddon at different times. We did rearrange our eating time more than once and each time it presented no problem. The last group arrived at 8.15 pm after the early arrivals had finished their meals. Robbie and Abbey and the team at Fraddon were brilliant. Nothing was too much trouble. The food was good and the whole team were polite and helpful. So thank you to all the team at Fraddon for making our evening most enjoyable.
Rob H . 2024-04-02
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Lovely fresh carvery with lots of choice, and gravy was lovely and thick just how we like it lovely atmosphere and friendly staff
Y3221DVlisaw . 2024-04-01
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Wow the meals were absolutely delicious and cooked to perfection. Carvery so tasty and fresh,and my son’s fish and chips was spot on. Good quality food,excellent service and a lovely clean pub. Thanks so much we will definitely be returning!
hicksy84 . 2024-03-25
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We had a brilliant evening, great atmosphere, lovely food with great service, the staff here are all brilliant and Freddie was an absolute star
joolsy2015 . 2024-03-24
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The Sunday carvery was spot on. Meat cooked perfectly, plenty of choice of vegetables. Desserts finished off the meal but eaten with soup spoons and not dessert spoons so couldn't eat all my sundae
E245LUsandraw . 2024-03-20
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Had a lovely meal here the other night, was a lovely pub and seemed pretty quiet, the only thing was the staff were so miserable, not a smile off one of them, so put us off going again, but cant fault the food and value.
Carl F . 2024-03-20
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Friendly helpful staff with good accommodation for our little dog. My prawn salad was very tasty and my family enjoyed their meals. One of the few places in Prestatyn that seems to serve lunch during the week out of season.
Linda H . 2024-03-19
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Absolutely beautiful what you see in the pictures is what we just got, What I can’t describe was the taste. Really really good Usually beef which I normally find hit and miss I will avoid But not here it really was 10/10 I found this restaurant by accident right next to the train station An I’m so glad I did !!
paul9974 . 2024-03-16
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I drove over to The Cook House for a bite of lunch yesterday, Wednesday 24th. I am a support worker and bought one of my gorgeous ladies for lunch. We weren’t disappointed! I had the carvery, and my girl had the kids burger meal! The food was amazing! Served by the polite, friendly, charming Sam, nothing too much trouble! And waited on by Siân, again, absolutely lovely! So helpful both of them! The beef was so tender! And gravy was delicious, as was the veg and extras! Great effort team - especially as you were so so busy! We’ll be back!
663rachelh . 2024-01-25
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Booked Christmas dinner out for the first time ever with family. Bearing in mind, we hadnt been to this kind of restaurant before so all unsure of how it worked with it being a carvery. We had to wait almost 10 minutes before being greeted at the door and that was only because I went over to the bar to ask for help! Our table wasnt set properly at all. Some placements had 2 forks some had 1 fork and no knife. Was a shambles! Waited 30 minutes for our starters, then after having to clear our own table, we waited another 15 minutes before deciding to ask at the carvery what we should do and where to get plates etc?! The server at the carvery was literally sweating into the food and working alone! Got back to the table and our plates etc were still at the end of the table where we left them after clearing! The dinner was actually ok (despite the sweat). We then waited another 20-30 mins before we cleared our own plates to the end of the table, once again. Then another 15 or so minutes before they were cleared!! Eventually, dessert arrived and we just left as soon as we had finished. There was no Christmas atmosphere, no music, no greetings as such at all. Far too many kids running around while people were eating!! Staff were so unhelpful. So disappointed, never again!
Disis73 . 2024-01-14
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I was served by Holly she was very welcoming and polite, the breakfast bap was lovely made by luke I really enjoyed my time here will definitely be back
A S . 2024-01-14
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Following a disappointing Christmas lunch and complaint to the venues events manager we were offered a complimentary meal and drink. We visited on a very wet cold Friday and had the fish and chips. Staff were great and the place was lovely and warm. Fish and chips were excellent and we had latte to warm us up. Thank you Shelly for sorting this out and we will return.
SheilaM461 . 2024-01-05
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We had excellent service from Jenny and great food plus value for money. 😊 we enjoyed it. Thank you
Jo S . 2024-01-03
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Due to sad circumstances we decided to have Christmas dinner out instead of at home, so a lot was riding on this. We had originally stopped going some time ago due to the carvery being lukewarm/dry so I was very wary of what to expect but I needn't have worried. Food was hot and enjoyable. Manager Sam was organised, professional and understanding while charming waiting/bar staff were attentive without being suffocating and as a result we will go back again. A thoroughly lovely day that we will remember thanks to the team.
Collette C . 2024-01-02
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Absolutiey fantastic visit with my daughter and her friend who are 10 they had pre New Year’s Eve entertainment for the kids with games music dancing ect was avery pleasant and fun atmosphere the kids got lots of prizes for dancing and winning/participating in games . Kids loved it I enjoyed it too . 10/10 all round
Berni K . 2024-01-01
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First Christmas day dinner out: Wasn't enough staff, every table was full and bar still serving drinks to people with no bookings. Huge dog that was very distressed on table beside us barking throughout dinner. Staff had misplaced the pre-ordered food menu so we had to tell them what we wanted all over again for each serving. Starters and mains were nice and presented well. Dessert (cheese cake) unfortunately had curdled so they offered to replace them with fudge cake. Staff were very friendly considering all the work they had to do. Was terrible, our afternoon was ruined. We made up for it when we got home though!
Becky K . 2023-12-27
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Our 2nd Christmas Day at the Cookhouse Prestatyn. Food was great again, service slightly less personal than last year but with a busy restaurant maybe that is asking too much. Overall, another positive experience for our family - well done team 👏👏
Mobile585428 . 2023-12-26
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We have never been out for lunch on Christmas Day but decided this year we would. The best decision we made as the food was fantastic. The staff went above and beyond to make it a special occasion. The food was really good and the meals where served very quickly which we wanted. It was very Christmassy in the restaurant and would definitely go there again. The cost of the 3 course meal was high but well worth it. If you take into account how hard the staff worked.
Ddawnninja . 2023-12-26
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Very Nice & well organised for Christmas Day. All staff were nice & professional special mention to Sam the Manager
Lee J . 2023-12-25
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Had a 3rd amazing Christmas at cook house. Meal was amazing.staff so friendly would highly recommend
Donna M . 2023-12-25
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Me and my Husband and two Grandkids went last night. The boys had hunters chicken which was Luke warm. They ate as they were really hungry. My Husband had steak and I had a mixed grill. The mushrooms on both were freezing cold, the meat was almost cold and, you can imagine a cold egg! Ugh! We told the server and she said she would get us fresh food in exchange for the cold stuff. She came back with it and it had been warmed up so, my Husbands medium rare steak was now well done and dry and so was the chicken on my mixed grill. The (chef) 🤣 had done me a fresh egg, that was it. It was obviously too much trouble to serve food as the staff (including the so called chef were all changed into their own clothes just after we had been served and we’re having a drink in the bar area. As our table was booked for 7.30 pm and nobody else was eating at that time we couldn’t understand how the food was almost cold. When I grill at home and serve it straight away it’s always hot so we didn’t understand. The staff were more interested in getting their drinks than serving customers. Needless to say, we won’t be going there again!!!
karengH5397PN . 2023-12-23
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Holly served us lovely friendly patient lady amazing food 2nd time now fantastic service beautiful atmosphere lovely music clean quick service highly recommend will see you again soon
Carlye B . 2023-12-18
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We had the carvery, turkey was so dry I has to spit it out, roast potatoes were dry and very hard, pigs in blankets were rock solid. Ordered my son an 8 oz gammon steak and when it arrived it was so small I had to give him some of my gammon off my carvery. Much improvement needed.
Hatter2052 . 2023-12-04
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Food very good and helpful staff, plenty of choice 👍 carvery was plenty and veg enough of what you want
4arwelj . 2023-11-20
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We visited late afternoon. Some of the carvery had clearly been cooked and sitting for a long time, as you couldn't get a knife through the roast potatoes. There was no cabbage or sprouts, odd for November and the only beef was rare. I would have expected a choice. The food was served on really cold plates so went cold very quickly. Basic things done badly
Poppin1250 . 2023-11-06
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One of my favourite places to eat. Nice and clean, friendly staff and food is always lovely and fresh. Plenty of choice on the carvery.
Kathleen T . 2023-10-30
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We had a lovely meal. I am really fussy about my steak as I cook it for my family regularly. I really dancied a steak and asked for it to be cooked rare, fully expecting to be slightly disappointed. It came out cooked to perfection. And tbe quality of the steak was great - no gristle. And the staff were fsntastic too!
Madeline D . 2023-10-22
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We stayed at the premiere in and the cookhouse pub is attached the staff are lovely food lovely , premier in offers a discount because you are staying there enjoyed both our stay and meals
Maureen L . 2023-10-21
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Food was lovely very nice and reasonable as well staff was friendly. I would definitely be recommending people to come if they are near it
Culture04861586368 . 2023-10-12
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Sami Duty Manager, Absolute top drawer brilliant. Her customer service better than any i have come across, and myself being in the trade, notice it more than others. Absolute credit to the company.
Mixmaster-J . 2023-10-02
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Great food friendly helpful staff legends night well worth going to amazing acts wonderful atmosphere
Explorer662977 . 2023-10-01
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Should have left as soon as we sat down due to the foul mouthed customer openly vaping on another table, ordered the gammon steak. The peas were hard the chips Luke warm and the egg was runny and not just the yoke. The serving staff are really good though.
Sunshine11000079460 . 2023-09-27
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Came here on a whim on a day out on Rhyl for my friends 30th, there were 10 of us so we weren’t expecting to get a table. Not only did we quickly get a table for us but they gave my friend a little birthday present and card and put up birthday decorations for us! Food was lovely and good range of drinks. Would happily come back, great service with lovely staff
Katie M . 2023-09-23
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Fabulous food in a dog friendly pub. Staff are very helpful and friendly. Great choice of menu. Very family friendly with a lovely park outside for the kids.
melaniew576 . 2023-09-19
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Fantastic staff ,fabulous food ,we had the carvery ,compliments to the chef ,I would recommend the cook house to all family and friends ..
egyptStaffordshire . 2023-09-18
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Delicious food, quality produce, value for money, niece clean fresh environment, very dog friendly and happy helpful staff.
N460RMkarenj . 2023-09-16
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Picked this pub because it was near the station and was offering a Senior Citizen Carvery. It was superb and the staff very friendly. Plenty on the plate for us oldies and the price was very reasonable. My husband likes his red meat and he had 3 big thick slices.
Linda_SM5024ZP . 2023-09-15
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As it was a Sunday, we thought we would book a place that serves carvery. As carvery is in the name, we thought it would be good. Unfortunately, the service was shocking, the food was even worst and the customer service was 0! Undercooked veg, dried out under the heaters and the potatoes were frozen and over cooked, meat was dry, thank god for gravy! No vegetarian gravy options so you had to go without! Never going back.
shannenvincent . 2023-09-13
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The first thing that struck me about CookHouse was the warm welcome from the staff; this is always the best possible appetiser to a lovely meal. My party of four were visiting the local Haven holiday park where the food was, at best, disappointing, so...
J4965IHstephens . 2023-09-11
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been in a few times for just a drink to pass the time . always great service and friendly staff , highly recommend to anyone
William l . 2023-09-08
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Best carvery I’ve had in ages. Lovely place for families. We ate outside with the nice weather and the little ones played in the outdoor play area.
Levi M . 2023-09-04
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Banging absolutely 💯 I’ll be coming here again! Greeted by a gorgeous smile by Lydia and the rest of the team! Seren Hollie sion Maggie! Food was outstanding had food from the specials menu the Texas ribs and we had a carvery the kitchen team...
Anonymousds . 2023-09-02
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Chef in Carvery had an attitude and didn’t serve all meat he had cut and ignored being pleasant to customers when they asked him about fat on meat
Ian B . 2023-09-01
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it was awful my brother found a live woodlice in his food and wen we took it to the staff they said we can’t see it so we can’t do anything about it and my cousin found a hair in her food and when we...
ella c . 2023-08-30
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Booked a table as had been here last year. Put us off coming back as we waited forty minutes for our drinks, food came first then we were told our drinks order had been lost by kitchen staff so were halfway through meal by time...
Claire L . 2023-08-30
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we booked online for two people stressing didn’t want to go in children’s area only because sometimes it’s a bit choatic there .when going in went to front desk to be greeted by lydia the manager she then led us to the play area im...
john r . 2023-08-28
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They accommodated us even though we were an hour early. We all had carvery. The meat was very good, particularly the beef. Cauli cheese very nice. Some vegetables a little dry and roast potatoes and Yorkshire puds dry and chewy as a result of sitting...
traveller269 . 2023-08-28
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Stayed here whilst on holiday. Carvery was delicious 10/10. Kids meals both carvery and normal menu the portion size was brilliant, and cheap! Highly recommend. Staff were also very pleasant and helpful. Wish this was local to us!
O738DMjodiew . 2023-08-28
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First time visiting for Sunday lunch and was very impressed. Staff were very helpful and attentive. The .food was really nice everything was cooked lovely and plenty of it too.
Gillian U . 2023-08-28
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Came here several year ago, so whilst visiting prestatyn Id booked for my daughter in laws birthday. On arrival my initial thought was "wish I hadn't". It wasn't how I remembered it plus there was some confusion regarding my booking which id made a week...
nanny1k . 2023-08-26
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Been loads of times but first time in a year. Excellent service maintained. Lovely staff with a great attitude, nothing was “too much” for them. As in the past great food, great service, great ambience, great time. Thank you
Efc070462 . 2023-08-23
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I am a fairly regular visitor, perhaps once a month or so. In general this pub is a great place to eat, i have had the carvery a number of times and rate the quality (especially the crunchy roast potatoes and the scrummy gravy) and...
TrudyTT22 . 2023-08-17
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Called in this evening for a late tea while staying at a caravan park. Family of 6 all opted for a carvery, went up to the counter around 7.30 and I was so impressed that even this late everything was delicious and fresh, we got...
Melissa C . 2023-08-15
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Absolutely amazing service through out, carvery tasted amazing and the staff were so well mannered. Will definitely be coming back!
Misplaced R . 2023-08-15
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Had an amazing meal here on our arrival in Prestatyn. Food was gorgeous and loads of it, plenty of variety and a decent price. We will definitely be back!!
160nicolaw . 2023-08-11
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We had a lovely carvery at the cookhouse on Sunday. We booked online on the Saturday and our table was reserved for us when we got there. We had a great meal. I definitely recommend to go if a carvery is what your after.
motlerag . 2023-08-08
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Ideal for lunch with children. Good menu choices. Safe children's' play area - adjacent car park.
kennethsX6166PM . 2023-08-03
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Excellent service, food delicious, what more can you want, definitely recommend CookHouse, absolutely loved our experience
KarenB6083 . 2023-08-03
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We had carvery, not much choice of veg , only had gammon and beef very dry , gravy didn't have much taste,
markgS8381IP . 2023-08-01
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We booked a table online with no problems at all. Turned up and was seated straight away. We were right near the play area which was fantastic for the kids. Food was wonderful and the service was excellent. Would definitely recommend for families
lisa m . 2023-07-30
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Went in for dinner one evening while on holiday, a nice lady sat us down unfortunately she didn’t inform us we had to order at the bar so we were sat for a little while without realising we needed to order at the bar. Food...
mrbluesky28 . 2023-07-27
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Food excellent very friendly and polite staff and good atmosphere really enjoyed my visit Becky was very helpful and polite
Jeff H . 2023-07-27
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We was a party of 13 ppl visiting for a birthday meal. A lovely waitress called Natasha was serving us was very polite, helpful. Allowed us to order separately so our bills was easy to work out. Brought out my brother's b.day cake and joined...
Lee W . 2023-07-25
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Cheap & cheerful. Friendly, helpful staff including the guy carving the meat. Everything at the carvery station was really nice with one exception…the roast potatoes were chewy and solid. Don’t know how they cook them but it was like they’d been cooked yesterday then revived....
Pat H . 2023-07-24
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Fabulous service from Holly. Gorgeous girl. All staff are great. Always enjoy the food. Music. Drinks and service.
458jeannen . 2023-07-20
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Came here for little ones first birthday lunch as we had a beach house near by. Service and staff were great and really accommodating! Food was great.
Sonia R . 2023-07-18
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Family of 5 visited two consecutive days for evening meals whilst on holiday . Choose off the main menu and had carvery. Meals plentiful , good value for money . Staff very friendly . Would recommend
TLP1974 . 2023-07-17
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Went for a carvery on Monday 4 pm, girl at the bar wasn’t friendly but we were hungry so just ignored it. Food was disgusting! It felt like it was sitting there since the early morning! You could play tennis with the stuffing ball and...
Eva_Samuels . 2023-07-17
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The place was great the staff were fantastic and very nice to the kids that we had with us also the food was nice good to just get something to eat and not worry about it
Tony R . 2023-07-12
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A friend recommended this pub. I booked dinner and looked forward to going.we stood waiting as instructed to be seated but we were there that long the doorman went to find someone. We were seated and looked through the menu which looked great and after...
Lanza1055 . 2023-07-10
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The beer garden is atrocious there is cigarette buts everywhere straws, and other general littler, there is rarely only one person out there clearing it all up and usually always the same person, I would list a lot more like the toilets to start with,...
Kayden G . 2023-07-08
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We were really looking forward to a great carvery from the other reviews and booked a table for a late Sunday lunch. Our table was reserved in the doggy area and they brought a bowl of fresh water over. The meal was fine although not...
WelcomingHosts . 2023-07-06
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We were on holiday in Prestatyn and wanted a carvery, we chose Cookhouse as most of the reviews were positive and it wasn't too far from where we were staying. Their website does state that there is free parking for customers but doesn't go into...
Samantha W . 2023-07-03
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Great food and service.. Everything cooked well and hot..food area spotless..even the dog loved it...
John W . 2023-06-27
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Went early for breakfast was great food plenty of choices and help urself options , staff were incredible came and cleaned empty plates and glasses when needed plenty of manners , would like to give a shout out to one of the servers called sian,...
Ellie J . 2023-06-26
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The pub had a great amount of space both inside and out, plenty of space to accommodate large parties. Inside the restaurant was extremely warm which was uncomfortable whilst trying to eat, consideration needs to be given for / to an air conditioning system for...
openthebox2015 . 2023-06-25
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Always a very good carvery and as we are pensioners a very reasonable price. Staff always welcoming and we stop here often whilst cycling in the area
JohnElwynW . 2023-06-20
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Had a great meal food lovely and hot with hot plates will return and recommend staff very efficient and polite
linda b . 2023-06-20
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Booked a table, we arrived about 30mins early. The staff were very friendly and helpful they found us a table . We had booked online for a carvery, they found our booking gave us tickets for carvery and brought drinks to our table. The carvery...
POLAND09 . 2023-06-19
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Lovely friendly pub. Went with my dog after a long walk on the beach, dog friendly tables inside, they provided him with a water bowl and some meat off the carvery as a treat. Very helpful staff, quick service nice food and reasonably priced. Highly...
531clairee . 2023-06-17
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Booked a table, arrived on time and while waiting to be seated we were spoken to rudely by member of staff for simply asking which table we were on.
ionasmisty79 . 2023-06-12
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Me and my family (10 of us) had a great meal here on Sunday. The staff couldn’t do enough, even though they were very busy. My mom has food allergies and the chef, Russ, was amazing - he came out and spoke to her and...
Katy P . 2023-06-06
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Very rude customer service. I have never been to a pub/ restaurant were you are unable to have a tab (inside) for food and drinks. Does this pub distrust its customers so much???? We spoke to the assistant manager who said”we don’t do tabs end...
EFF62 . 2023-06-05
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