Cookbook Cafe in City of London, Westminster

The food was fresh and of good quality, but was prepared by someone who had read about Lebanese food but never actually tasted it. Service was very good and the price was reasonable London needs a premium Lebanese restaurant and sadly this one disappoints

Hotel was very good but Jazz one of the concierge’s, totally made my stay PERFECT. He made suggestions every night for a restaurant and suggestions of things to do each day. He was spot on. Every restaurant was great and in a reasonable price range. His suggestions for things to do was also extremely good. If for no other reason, stay at the Intercontinental, to get Jazz’s advice.

Third time we have stayed here. The location is excellent. The rooms are all good and we've stayed in three different standards, club etc. Its the service that sets it apart - its first class all the time. Worth paying a little extra to stay here

We had an absolutely amazing time at the winter terrace, The lunch before the winter wonderland was beautiful and relaxing, we loved our server The host Mirko and Orlando were very friendly and attentive and went out of their way to ensure that we were comfortable. Nothing was too much trouble. We will definitely be going back. Mulled wine and lobster salad were exceptional.

Food good, but there are better Lebanese restaurants in London. In that price bracket, Em Sherif better. Tabouleh ok not great, same with Falafel. Dessert also not best in class. Hummus top notch. Moutabal excellent. Service very warm and friendly.

This is the third time we have stayed at this hotel and we are never disappointed. We had Club Lounge access and enjoyed afternoon tea, the evening drinks and canopies, and a lovely breakfast. All the staff are welcoming and friendly but special mention to Esther and Luis who looked after us so well. Highly recommend this hotel and will be back again soon.

This was our first visit since a three year hiatus caused by Covid and we were nervous that the wonderful Intercontinental of old might not be quite the same. We need not have worried it was like coming home, we had a warm welcome a smooth and charming check in and a lovely room with a great view over Hyde Park. Our favourite place in the hotel is the club lounge on the seventh floor and we were initially disappointed that with the single exception of Luis all our old friends from previous days had moved on. Luis is exceptional, always a smile on his face and he even remembered our breakfast preferences after the three year break, outstanding. The new team headed by Jayne soon dispelled our initial disappointment at not seeing old friends. Apart from Jayne herself a big thank you to Raphaële, Anna, Sasha, Nicole and everyone who made such a fuss of us and contributed to a lovely weekend. I must also pay tribute to the Intercontinental HR department will clearly have an exceptional selection ,recruitment and training program to achieve such a consistently high level of service.

Lounge in 6 floor supervisor Jane don’t like and rude to sone customer specially Arabic people She have to accept every one and be nice to every one Racists do not work for 5 star hotel

On a recent visit to Winter Wonderland popped into the hotel lounge with friends for drinks & felt compelled to comment on the excellent live music provided by Tim,the resident entertainer. Very talented, great atmosphere, wide variety of music, highly enjoyable can't make higher recommendation!

Stayed here for one night to visit winter wonderland at Hyde park. From the outside, beautifully decorated with lots of Christmas trees and waking into the lobby it felt very homely. We were checked in by Alexandros who was very friendly and informative and helped us with a couple issues regarding our second room booked for friends. Nothing was too much trouble so thank you!! Breakfast was amazing. Tasty and filling. Will definitely return.

Arranged to meet friends here after a Winter Wonderland visit. Very pleasantly surprised by our experience. Really friendly staff, good service and ambience. The musician Tim was a real highlight - accomplished and great to listen to. We had forgotten how nice it is to hear live music again and ended up staying much longer than planned. A fun evening, would recommend.

Went with friends to see excellent musician Tim Ambler in the Wellington Lounge. Friendly and efficient service, good food and wine. Thoroughly enjoyable evening and great to see these venues supporting live music again post lockdown.

Poor! Definitely not a 5 star experience. Very over priced for what it is. Old and small rooms charging over £300 a night. Poor breakfast (hardly any selection) and the waiters were terrible at listening to orders. Most of us had mistakes in our orders. The best thing was the coco pops. Also facilities weren’t working. No spa gym facilities open, so why are you charging full price? Seems fraudulent under to consumer goods act to misrepresent services available. Won’t be back. Real shame as I am a IHG member as well

Great location, ambience and rooms. Feels upmarket inside which is a surprise when you see the outside! Stay here a number of times with no complaints

Cet établissement est situé en face Buckingham Palace, très bien placé. Il est facile de se déplacer dans Londres à partir de l'hôtel. Le personnel est très courtois, aimable, attentionné, que ce soit la réception, le bar ou le restaurant. La nourriture est de qualité, le service à la hauteur. La chambre et la salle de bain sont très propres, et très calme. Nous avons été très satisfaits de notre séjour. Je recommande cet Hôtel.

Stopped off for a drink following a day at Winter Winderladn. Excellent service and wonderful cocktails

Second time back to this haven and seriously considering making it a monthly staple diet. Welcomed with a glass of bubbly and fresh fruit, we wait no longer than 5 minutes to be escorted to our suite for the steam temple experience. The ambient music, aromatic steam and gentle lighting sets the mood. Smothering ourselves with ample portions of laid out face and body clay, we settle down to 45 minutes of total relaxation surrendering ourselves to the steam. Be prepared for the warm shower at the end and for your skin to feel just like a baby’s!! After our experience we were able to sit down to a glass of bubbly and fresh fruit - before departing to go downstairs to the bar for amazing cocktails. The spa personnel were kind, welcoming and so helpful. I will definitely return for more treatments. 😊

Although the Intercontinental hotel is a 4.5 and is very luxurious, having high tea there today, was a disappointment. The service was terrible. We had to ask the servers repeatedly to bring out the food. Having been to high tea in other London hotels, the Intercontinental hotel was overpriced at £65 per person! If you are in London, avoid the Intercontinental Hotel.

Before I comment on the tea in self, I must say that the service was excellent!! This was our Christmas treat. The Wellington room was comfortable and the staff were superb. However, we were not that impressed with the food. Everything looked great but we did not like the cakes. Far too rich and it would have been better to have a proper cake. The scones and the sandwiches were OK. The actual tea on offer and the champagne were probably the best part. Not a disaster but not as exciting as I had hoped.

Such an amazing location. The rooms are a little tired but I understand that is being worked on. Really it is the location that sells this hotel.

My second stay at this IHG hotel. Great hotel, location, concierge, & rooms. Clean & contemporary. Near Harrods, St Janes, two parks, Buckingham Palace, & the Ritz. Twenty minute walk from Westminster Abbey. This is my official London hotel!

We zijn een weekend heerlijk in het Intercontinental Park Lane geweest en waren zeer aangenaam verrast. We werden bijzonder prettig en warm verwelkomd! Onze kamer was in één woord fantastisch. Mooi uitzicht en echt van alle gemakken voorzien. Het hotel ligt op een fantastische plek, op loopafstand van Buckingham Palace, Harrod's en Hyde Park.De service was op en top. Het uitgebreide ontbijt in de morgen, waarbij de service van met name Roald, Karim, Rodica en Francesca fantastisch was. Er was geen moeite teveel, vandaar deze namen apart genoemd. Zeer uitgebreid ontbijtbuffet, klasse!Na een dag Londen is het een weldaad om even uit te rusten in de Arch Bar, waar Paolo en Olga er voor zorgen dat je niets te kort komt. Heerlijk rustig, fijne muziek, goede sfeer! Kortom de hele sfeer en de enorme gastvrijheid heeft op ons een diepe indruk gemaakt.Wij zullen hier zeker terugkomen.

The hotel is ready for a refurb. Public areas are nice but rooms are dated with tell tell dark line around the edge of the carpets. Staff particularly friendly and helpful and a great location so come on IHG spend some money on the rooms.

Went with a friend to learn how to make negronis... Very friendly and knowledgeable sommelier (who also knew a lot about gin etc) talked through the ingredients and we sampled a couple of the classic negroni, then another type (with Prosecco). He talked about the different brands of gins, vermouth and bitters and these were available to smell, so that we could make our choice. He then helped us to select the components for our own individual negroni and we made it (and drank it!)There were only 7 people attending the master class (about 1.5 hours) so we got lots of individual attention. Delicious small plates were provided too - courgette frites, bruschetta, olives, nuts etc.It was fun and I would definitely go to another of these.

Poor service at check. Room not ready when I checked in at 5pm. had to wait more then 30 minutes. Cockroaches x 2 in the room. Told staff they did not seem to care. Breakfast - tepid and poorly presented

Desayuno buffet con cocina a la carta. Desayuno inglés. Gran selección de fiambres de alta calidad, cereales, jugos, yogur, pasteles y pan. Este es uno de los mejores descansos rápidos que he tenido, no una gran selección de platos calientes en el buffet, así que recomiendo ordenar desde el cocinado hasta la selección de pedidos.

We got very compact rooms by booking via booking.com. Our shower was broken but it was quickly fixed by the resident engineer.

The location next to Hyde Park is one of the best locations in London. Located in Mayfair and the amenities make the property. More than a great base to plan a family vacation or conduct business

Gran experiencia desde todos los aspectos, habitación de tamaño generoso y baño bien equipado. Bonita propiedad cerca de tiendas y sitios. Más que vale la pena el dinero al comparar valor. El conserje y Doorstaff tomaron nota y supieron mi nombre desde el primer día. El personal pudo ponerse en contacto con la línea aérea y me ayudó a realizar cambios en mi partida. Sin duda una experiencia de 5 estrellas y recomiendo altamente esta propiedad para su estancia.

Went there as the menu sounded really nice and thought it was afternoon tea, Upon arrival sat in a seater that was like sitting in the floor so asked to move and was moved to a proper table. Then the food started to arrive with an explanation after every dish and every coffee. Food was ok and just about ok but coffee was far to strong except for the Latte which was served in something like a thimble. For £42.00 per person this was far the most expensive tea I have ever had and would of preferred a sand inch from Greggs as probably nicer and cheaper. Glad I done this but would never go back again as for the price and what you get served....... a waste of money. Bill for two came to £102 even though I booked through a website that said £29,40 per person

The buffet food was all fresh, despite the restaurant not being busy so could well have been dried out. My wife had an "ordered" breakfast and that was good too.Best of both worlds.

Another great stay at the Park Lane Intercontinental with the 7th floor Club Lounge the jewel in the crown with Louis and Tanya super attentive as always. There is clearly great attention paid to staff training, the results of which are plain to see with the guest experience excellent throughout the hotel.

Recently had afternoon tea at The Intercontinental, food was lovely, with a wide range of teas, and a glass of bubbles to top it off. Staff were very friendly and helpful.

En caso de tener 1. 30 horas para perder, siéntase libre de llegar allí. El servicio es tan lento que la mitad de las personas que estaban sentadas, se retiraron después de 20 minutos de estar solo. ¿No puedes ir al bar con tus hijos porque no está permitido? ! ? ?

Como no habíamos tomado un té de la tarde "adecuado" antes (a pesar de haber comido en muchos restaurantes), decidimos darle una oportunidad al ICH un viernes por la tarde. Una bebida rápida en el bar reveló los terribles asientos que nosotros y otros huéspedes del bar encontramos más incómodos. Entonces, a través de la zona de comedor donde aún acechaban más muebles extremadamente incómodos, preferiría sentarme en un cactus. Pedimos a los 36 un té principal que fue explicado muy bien por los camareros que estaban bien vestidos, bien informados y serviciales (como es de esperar) si un poco ocupado - lea "servicio muy lento". No queríamos un servicio apresurado, pero esperar 20 minutos para atraer la atención del personal a la llegada de una taza de té es más largo de lo necesario, especialmente cuando se quiere consumir la comida. Los sándwiches eran delicados con buenos rellenos, el pan era bueno pero no excepcional. Los camareros recomendaron el té ahumado era excelente. Las tortas no tanto, el camarero macarrón fue descrito por nuestra camarera como "muerto", debí haber tomado una foto de esto ya que solo puedo suponer que tuvo un accidente automovilístico fatal en el camino a la mesa; ¿Por qué poner un artículo roto en el plato - seguramente hubo repuestos?

Hice mi reserva de hotel con 3 meses de anticipación, me alojé en el hotel 3 noches y todo estuvo bien y fue perfecto.

Durante octubre y durante nuestra visita a Londres nos hospedamos en este fabuloso hotel. Como embajador real, siempre elegí los hoteles IHG. Esta es nuestra segunda estancia en este hotel durante 2018. Comenzando con el registro que fue rápido, la actualización de la habitación con vista al hydepark y la sala de conexión para mis hijos, el delicioso desayuno buffet, el té de la tarde, las delicias gourmet y los tés, el agradable personal de conserjería. Todo lo anterior, más la excelente ubicación del hotel y el amable personal hicieron de nuestra estancia una experiencia memorable. Este es el lugar para quedarse una vez en Londres.

Maravilloso hotel Excelente ubicacion Muy buenos restaurantes del hotel. Habitaciones con camas muy suaves. El personal atento.

Excellent Staff attending to your needs with a smile. The room was well appointed and comfortable with ample space. The breakfast hot buffet left a little be desired but then we did eat late.

The hotel lobby was always busy and crowded, find a way to keep the hotel guests comfortable enough to pass by the lobby and not always tense and pushing through to get to the elevators, on that point the elevators were always occupied and it took us more than 10 minutes wait, 2 of the elevators were broken for the whole stay which is not convenient based on the season! Hotel security is poor, to order something from the restaurant or the concierge or Butler I’d have to remind them more than once and it takes them an hour and more to get back to you! I’ve been staying here every time I go to london but finally this year I decided this is my last time! The hotel’s bathroom lights are so cheap my skin always gets irritated whenever I use the bathroom because of the cheap quality! I don’t think it’s convenient that it’s a 5 stars hotel, I didn’t get treated like it. Oh and I forgot to mention the shortage in staff! the housekeeping cannot speak English! We’re in england for god’s sake!

我們住宿洲際酒店並在這吃一頓早午餐, 這家餐廳有很多美味的食物 , 沙拉吧有各種各樣的魚,冷肉,奶酪,生魚片,沙拉和蔬菜, 還有廚師現場烹調準備的食物, 包括煎餅,煎蛋卷,雞蛋和華夫餅, 還提供各種烘烤類的, 服務優質而且效率很高。

جيد جدا بما فيه الكفاية مطعم الفندق الرئيسي وباره باللوبي الخذمة جيدة جدا الاسعار مناسبة الطاقم صديق الموقع جميل

Did not stay in the hotel.but had drinks in the bar and it was lovely. Tried the cocktail called creole and it was delish. The bar lined with orchids on the window seal which was pretty cool. Definitely worth a try.

Das Restaurant im InterContinental London Park Lane bietet für den kleinen und großen Hunger etwas, geschmacklich war es sehr gut. Allerdings sollte man auch den großen Geldbeutel einstecken haben...

A great place to celebrate. Such an amazing spread of good quality food including veggie options. They also make fresh waffles, and stuff to order from the menu. And the desserts are incredible and pretty. A feast for the eyes and belly.

Stayed over the weekend family gateway and the suite room itself was very comfortable. the customer services are brilliant, we paid for breakfast but instead of have it on business lounge we decided to have it on ground floor. the cold buffet on display and hot breakfast have to ordered from the menu. we were invisible for 10 mins after siting down in personally very chilly room and someone finally came around to take drink orders, which the services took another 10 mins to get a cup of coffee. for the fruit section of cold buffet, i asked one of seems to be supervisor (she wore different uniform than others) that if fruits are washed, she said they are should be and walked away to serve others instead of ask me for further assistance, but there are mud dirt from an apple i wiped with cloth napkin, i cannot even comment on blueberries and raspberries. the staff works there do not seems be care and it was not lack of staff, makes me wonder if is outsourced

This hotel is located perfectly for business and shopping. Good restaurants and executive lounge. Rooms are well cleaned and decorated. Rate are slightly on the higher side.

Good breakfast. Plenty of options both a la carte and buffet. Food was tasty though a bit high priced (which is expected in a 5 star hotel).

Estuve en este hotel con algunas amigas de la mía vestido y parecía muy glamoroso. . Como la tarde tuvimos la buena comida y el vino, sin embargo, sinceramente, me pareció como una especie de mercado de ganado, terminamos sensación tan incómoda con todos estos hombres mirando fijamente nosotros constantemente. . . Básicamente arruinó la diversión, nos encantó la comida y el lugar no es el de otros clientes.

Esto fue un almuerzo en el bar Arco fácil para darnos la bienvenida a Londres. Una botella de Sauvignon Blanc para compartir, una langosta de César para mí y algo de lácteos para mi esposa. El vino no estaba fría. El camarero se ofreció a poner en el frigorífico bar, explicó que era más fría que la nevera de que el vino había sido tomado. Muy bueno de él, pero, ¿por qué no tienen vino frío para servir en el bar? El menú enumerados marinado con el César blanco anchoas. No había ninguno. El camarero explicó que estaban en la salsa! Quizás, pero estaban en el menú. Me trajo algunos y he de decir que el plato estaba delicioso con ellos.

También mi otra clasificación aquí en tripadvisor. Yo lo hice un poco más allá. Este es un hotel muy especial para Londres.

Em 2016 estivemos em Londres a passeio, eu e esposa, e escolhemos este hotel para hospedagem. Simplesmente espetacular!!! Localização, atendimento, aposentos, café da manhã, um drink no bar, e tudo mais que um hotel pode oferecer. Somos membros ambassador da rede, então, sempre em nossas viagens procuramos nos hospedar neste estabelecimento hoteleiro. Confesso que de vários que já usamos este na minha opinião surpreendeu em tudo!!!

Nos alojamos en el Intercontinental por 6 noches después de 14 días haciendo un crucero transatlántico que nos trajo a Southampton. Este hotel es de primera categoría y no te decepcionará! Soy un poco limpio tuerca nd no podría haber estado más contentos con nuestra habitación y las instalaciones en general! Teníamos una habitación de matrimonio clásica y fue precioso! De hecho podíamos ver el Palacio de Buckingham. La cama era muy cómoda (no pedir almohadas extra) cuarto de baño estaba muy limpio, bañera/ducha estaba impecable! ! Sólo un aviso para los norteamericanos, su secador de pelo y plancha plana no funcionan en el mercado. Muy céntrico, Hard Rock Café a unos pasos, el Rose and Crown a poca distancia, subidas del autobús al otro lado de la calle, etc. Mejor manera de viajar es llamar a super. ¡Diviértete! !

Decidimos tomar aperitivos por la tarde y bebidas en el bar, antes de prepararnos para dejar

Empezamos la noche mientras disfruta de una bebida en el bar del hotel, que ha sido muy bien decorado y tiene un gran ambiente, luego comimos en el restaurante y tuvimos una comida de degustación que fue emocionante y muy agradable. Cada plato estaba lleno de sabor y algo para ser saboreada. La carne estaba especialmente buena, se evapora en la boca. Toda la noche fue deliciosa y el chef y los camareros fueron muy profesionales, amables y podría responder a todas nuestras preguntas sobre el vino y la comida. Bien hecho.

Gran hotel en el corazón de Londres. Personal atento y un gran lugar para los amantes de la fiesta vista nocturna de hotel.

Estábamos un poco asustados de que el lugar había cambiado para este Brunch del domingo. El restaurante Theo Randall, en nuestra opinión, no era tan bueno como el anterior restaurante. Estábamos en mesas largas y la gente en la pared tenía que molestar a varias personas cada vez que quería salir, con frecuencia, ya que era un buffet. En el antiguo restaurante y las mesas estaban desprendidas de la pared para permitir para caminar detrás de personas. La camarera que teníamos era absolutamente encantador y no podría haber sido más servicial. La comida era tan buena. Hemos tenido varias celebraciones familiares aquí, 30 cumpleaños, cumpleaños de 40, 60 cumpleaños, y ahora un 70th. Horrifyingly ha sido discutida que las cosas cambien - por favor no!

Good and central five star. The breakfast buffet qwas exceptionally rich and good except for the bad bread quality. The rooms and closets are a bit small and old fashioned with a big and bookcase that probably covers 1/10th of the room with no practical use at all. The bathroom size is OK. The reception was very busy during our check-in and it took about 10 min for someone to welcome us which we found very unacceptable. The check in time of 15:00 is quite late.

The brunch is superb, but what makes this experience more special is the level of service. Our waiter was called Dimitri and was so attentive for the 3 or so hours we were there. My wife is pregnant and they couldn't do enough to make sure she was comfortable and happy. Making lovely non alcoholic drinks for her. As I was drinking prosecco for two now my glass was always being topped up, 'oh go on, one more' I'd say. The manager came over to make sure we had a great time and said he looks forward to welcoming our baby in the future as he said that's his future customers. The food was superb, discovered a new way to have my egg in the morning and with lashings of hollandaise sauce it was lovely. Main course and all the other food areas were superb. Although for some £55 might be expensive it's seriously good value, so much quality food, prosecco, amazing service, lovely puddings, and teas and coffees makes £55 an absolute bargain. Would definitely visit again.

Would recommend this hotel as in a good location, nice rooms and friendly staff.Theo Randell has a good italian restaurant there too

At a conference. Quite good. Service great and the food was excellent. Had a set menu so not sure bout the entire menu but why we had was great.

I stayed there over Christmas on a personal holiday. The hotel is very nice four star establishment. Service is great. The rooms are very good. The location of the hotel is amazing.

The dinner was amazing. Top quality and service. The food was amazing and was well presented. The only downside was no phone signal but at least this meant you could concentrate on the food!

Hubby and I booked Sunday brunch and we're looking forward to seeing if London has quite got its head around luxury 5* buffet dining. We booked it on Sunday as it also included Sunday roast. Pros: excellent and attentive service as one would expect from 5*. Though one waitress couldn't decide whether to change my cutlery - so actually I have got better service at chinese all you can eats on an average high street. Free flowing prosecco - which is good if you are a big drinker and seemed like most people were there for that. Good desserts.Cons: very limited choice given what is advertised and the cost. The food counters themselves are very small and limited range - I expected it to be a lux breakfast buffet-plus but disappointed with the ice cold eggs benedict and what was essentially a salad bar. A few guests seemed very unaware of any type of etiquette - I saw at least one woman lick her fingers in between using the serving spoons and picking up food with their fingers only to put the item back (!!!!)Overall unfortunately it did not meet expectations as we have had so many lovely buffet meals (breakfasts and dinners) elsewhere in the world, for instance Hong Kong where the choices are so much greater, cleaner and more luxurious. Good attempt by IC London but I do not think London has "got" the concept....

I booked a weekend away to stay at this lovely hotel and I was not disappointed!!.After looking on various websites I decided to book this hotel for a two night stay with breakfast included. Our room was on the 7th floor as we were kindly upgraded and it had lots of windows overlooking Hyde park. There was a small entrance hallway to the room with wardrobes on the left hand side followed by a very nice bathroom with two large mirrors plus a small mirror. Perfect for getting ready !!. There was also a large mirror in the hallway which was very useful.The view from our bedroom was lovely especially as the it had been a lovely sunny day and we could watch the sunset. The bed was comfortable and there was a very nice television on the wall along with a Bose system. We were fortunate to be upgraded!!.The breakfast the next morning was very nice with plenty of choice for everyone. There was a chef making a variety of omelettes whilst you wait and also a variety of cereals,breads and hot and cold food. The choice was excellent!!. We sat in the side room area where our order for hot drinks and also juice was taken. The staff were very attentive and we could have not asked for more.After our evening out on the Saturday we popped in to the bar for cocktails where again the staff were very helpful with our choice of drinks. We shared a sandwich which was delicious and some crisps and olives were served as well.On the Saturday morning on returning from breakfast there was a slice of Birthday cake for my husband. All in all a lovely weekend and I must say all of the staff from reception to the porters were extremely helpful and efficient.

Excelente, limpio impecable, ubicación excelente, fácil acceso desde el aeropuerto en metroEl desayuno muy variado con muchas estaciones Sitio perfecto para hacer reuniones Super recomendable

Stayed in October 2016, was attending a wedding and the location was ideal, from the time of arrival to our departure it was amazing, it was a pity it was just for 2 days, every place was accessible either walking or a taxi, we had the wedding on the 2nd day and it was a late one, the staff were great at the front desk we got a late check out.

Standard good 4-5 star hotel breakfast. There are so many places nearby that you can easily find comparable or better places but it is good.

Gave this hotel the opportunity to put things right after the most appalling experience on New Year's Day which they even admitted they got wrong. £300 lighter and still suffering from the migraine the experience induced. Epic fail for a supposedly five star establishment. All I'll say is avoid it - I feel so sorry for tourists who are drawn into the trap of this voraciously greedy and uncaring establishment who offer sub-standard service and are driven by profit alone. Pablo and team - you really need to hang your heads in shame. Read my review of your New Year's Day Brunch and tell me we don't deserve a full refund. What you've offered is an inconvenience for us - not recompense for ripping us off.

Simply superb!From start to finish, my partner & I enjoyed her birthday treat of a Royal Afternoon Tea in the Wellington Lounge.A very friendly welcome was found at this elegant and spotlessly clean and tidy hotel, particularly in the tea room area. We were mainly attended to by Stefan, who really was most polite and attentive in a very relaxed but professional manner.There is a good choice of teas (or coffees) available, with a whole teapot of fresh tea - no single tea bags here! Then a beautiful cake stand of a selection of 4-types of finger sanwiches was served, including: lobster & shrimp (absolutely delicious - we had 'seconds'!), ham & mustard, smoked salmon & cream cheese, egg & cress (on carrot bread) and coronation chicken with curry mayonnaise. Everything was explained, nothing heavy or stodgy, all light and delicious. The cakes to follow were preceded by delicate scones (buttermilk & fruit) with clotted cream & strawberry jam. So we took our time before starting on the beautiful cake selection, which was based on the theme of The Queen's garden party, with such delights shaped as a crown, handbag, hat and sundae. These were: chocolate coated coffee & walnut cake, a vanilla mousse on a biscuit base covered in a strawberry jelly, a sponge with apricot jam dipped in Pimms and covered in royal icing, (based on Battenberg) and a champagne jelly with gooseberry compote and meringue!! Well. What more can I say, other than what we couldn't eat, they allowed us to put in a box to take home!The waiter even softly sang 'Happy Birthday' to my partner on presenting her with a further, small chocolate dessert decorated birthday cake with named piping. Extraordinary detail.Fantastic. The best cream tea that we've ever had. Go, try, enjoy!Thank you, Stefan and the staff at the Wellington Lounge at the Hotel Intercontinental.

Lovely time spent here, the service was fabulous. Such attention to detail, warm and friendly welcome from the staff and a fantastic choice on the afternoon tea, great choice of speciality teas too. Definitely recommend.

I have been to London hundreds of times, first time I stayed here and I loved it! The restaurant was formal with a less formal one in the bar area which still had a lovely menu service for breakfast/cocktails in the evening. Great workout facilities and quiet beautiful room.

Very good hotel in a fabulous location, staff very helpful & pleasant, rooms modern & clean, worth paying for a club room as the food, drinks & service in the club lounge are excellent.

Once again, we all felt like regular visitors at this hotel. I enjoy everything about it; staff, rooms, location, bar, dining, etc... You can literally stay the whole day in the hotel but you're in London so, get out and see this beautiful city. The hotel is a short walk to Hyde Park Corner tube station and a good 10 to 15 minute walk from Oxford Street, Piccadilly Circus and Leicester Square.

Unbeatable brunch. It is pricey but includes unlimited food and free flowing bubbles so as a treat it is good. Wonderful choice of food from eggs royale, pancakes and waffles to a very fresh salad bar, including sushi, to main courses and finally deserts. Excellent quality and tasty. Good service as well. Currently in a different venue, namely part of the Theo Randall dining room, it did get very noisy (probably due to free flowing bubbles) but a great atmosphere. Currently recovering from over indulgence.

Everything about this place outdid my expectations. The food was outstanding, the service was impeccable and the restaurant is very stylish.I thought beforehand that the price was high but it is definitely worth it and I will be making another visit to this establishment.

This is a restaurent in the IC Park Lane hotel. They asked if we would like a glass of champagne. On the bill they charged us an unbelievable GBP 29 for each glass (they should have mentioned that!), the rest of the menu was in the same price category.

Park Lane, Passion fruit belini's, prosecco flowing throughout the meal. Glasses topped up as soon as empty by attentive waiting staff. Fresh fruit, salads, sushi, smoked salmon, tuna, prawns cocktail sauces, olives, breads, croissants, omelettes, eggs benedict (that was the only disappointment for me)Freshly carved beef or lamb, yorks puds, roast potatoes, veg, gravy or you could have fish to order.Deserts to die for, so many to choose from, have one of each or even two of each.WoW. It is a great choice, but it comes at a price of almost £65 including the compulsory service charge. We thought it was worth it, every penny.Would love to try again when the cookbook location is re-opened.

Oh my God! I know you're thinking almost £60 is a lot for any kind of food, I was thinking the same but it was my dad's birthday and wanted to do something special so why not?I was wrong. This place is food heaven. The pancakes/waffles/eggs made to order are to die for. The cold salad bar is amazing (food for all tastes). The mains are delicious and extremely well presented and I didn't try any of the little cakes for dessert that I didn't love.It was 5 of us eating that day and we all agreed the restaurant is one of the best we have ever tried. I can't recommend it enough.Also... non stop flowing prosecco from a super attentive staff. They didn't let us finish one glass when it was already topped up. Same with the post food coffees and teas.As I said. Amazing place!

We visited The Cookbook Cafe last weekend for Sunday brunch. I am not a fan of buffets but this was not just any buffet. The choice was amazing and all tasted so great. The salads choice were amazing with each one tasting fresh and different. The quality of the roast meat was exceptional. Even my fussy 6 year old found things he liked and could not stop going back for more. The service was great with drinks being constantly served and delivered. We would defiantly go back for a special occasion.

We went for my birthday and after reading some reviews, I was quite hesitant about it. But I needed not to have worried, service was impeccable, the staff were friendly and readily on hand. There was so much good food! We were quite a large group, but customer service was amazing.The staff went above and beyond to ensure that we were happy. Will definitely be going back, enjoyed every minute of it! Birthday plate was a perfect touch!

My friend and I decided to try the Intercon for brunch on bank holiday Sunday as we've both lived in the Middle East and love the brunches there. I've been to the several times before brunch when it was in the Cookbook Cafe and enjoyed it immensely but didn't find the same enjoyment this time round.The main let down was the service. Yes the restaurant was busy but it seemed that the waiting staff had not been given clear direction over which tables were in their area. We were sat with dirty plates on the table for a while and didn't drinks top ups didn't seem to happen as swiftly as other times I've been-perhaps because the bellinis had to be brought from the kitchen. We had to ask, rather than being asked, for many things.The hot food station only had two people working it, which meant that queues built up as either eggs or meat had to be waited for.For the price we paid for the Sunday brunch, we expected a lot better. Food was good but there was limited choice, particularly for vegetarians.I do believe this could be an excellent brunch, but for now I won't be returning in the near future.

We went for Sunday Brunch to celebrate our anniversary with our daughters. The first thing we did was check the dessert buffet (as you do!) and we all decided that white chocolate mousse was our first choice. The waitress service was excellent and very attentive. After our mains (various salads, waffles, pancakes, eggs, carvery), we asked a waitress to point out the white chocolate mousse and red velvet cake (there was a slate menu board with all the desserts on), she said she'd go to the kitchen and get some. Meanwhile the Maitre'd came over and he pointed out the red velvet cake - which wasn't red velvet cake and as none of the desserts had name plates or signage there was a lot of guess work going on. The pastry chef eventually came out and apologised as they hadn't updated the menu board and there was no white chocolate mousse or red velvet cake. Clearly after stuffing our faces this wasn't the end of the world, but I think a restaurant of this calibre should be more on the ball, all staff should know what the food is and boards updated daily. On checking our bill we had to point out that our youngest was 15 and therefore not full price, but the waitress wasn't fully aware of the charging policy. To summarise very lovely setting, very lovely food but in future I'll stick with The Grove Sunday buffet as its a similar price but with way more choice and variety.

Visited on Friday evening at 6pm. We had 3 course set menu with free flowing prosecco (for 1.5 hours) for £39 each. We were the only people in the restaurant which made it very special. The prosecco was delicious and the waiter very efficient at keeping glasses topped up without being intrusive. The food was absolutely stunning, just the right amount in terms of volume especially as there were 3 courses. There were supplement charges for some items on the menu but we didn't choose these.I would highly recommend eating here if you get chance!

Had a great Sunday lunch here today - great food, loads of Prosecco and Belini's and good service throughout.It's £59 a head so not cheap but with up to 2 hours of food and drink of high quality then it's not bad value.The starters are basically salads, cold meats, smoked fish selection and sashimi - all good and had to go back twice!Mains were medium rare beef, slow cooked lamb, duck in cherry sauce and a seafood selection in a white wine sauce. All were great and very filling! Desserts were small single portions so 2 or 3 fitted on a plate nicely.They were great with bringing drinks when the glasses were empty.

Fantastic great food and great surroundings. Waiters were great kept us topped up all the time. And puddings to die for.

Group of 7 celebrating a reunion brunch which was fabulous. Food was delicious with lovely selection on the cold starters, well executed flavoursome waffles, pancakes and omelettes from the egg/station, very yummy hot sharing platters and a delectably dizzing array of desserts!

Querky decoration and great staff. The food was great we were stopping at hotel so had breakfast here. It set us up for the day, loads of choice and if anything was not there you just asked and if arrived no problem.

We were attending a concert in Hyde Park so the Cookbook Café was the ideal location. Fabulous setting with a huge choice of food for all tastes; all beautifully presented and, where possible, sustainably or locally sourced. Very relaxed warm and friendly atmosphere from all the staff. The unlimited Prosecco or Bellini's were a real treat and gave the whole a event a real sense of a special occasion. All the food was of the highest quality and absolutely delicious. A great venue to indulge in a long brunch with friends for a treat, or just because it's Sunday! The only negative was the insistence that they applied the late cancellation fee to one of our party who was taken ill during the night before, despite the rest of us (3) attending. I thought this was a little mean and took the edge of what was otherwise a perfect visit. Having said that I would go again.

Booked a last minute late night dinner. The front of house made sure we got our order through so we didn't miss the kitchen cut off. Two members of our party were running late but they made sure everything was perfect for their arrival. The food was fab, well cooked and presented full of flavours especially desert.

I'll be totally honest, I was attracted to their deal; 3 courses and free flowing Prosecco for £39. But what we were served, combined with the service and atmosphere made it a dire experience and firmly worth avoiding in my view. The restaurant is located in the Park Lane Hilton. I've previously dined here at Theo Randall and it was excellent. I had high hopes. The restaurant itself looks firmly like it belongs in a hotel. It looks like an average hotel breakfast buffet room. I personally didn't notice any cookbooks, but allegedly this is the theme. It feels soulless, there was no music playing and we were sat next to a loud and rowdy table of 12 or so. We asked to move. We were told this wasn't possible. No reason given. I ordered a lamb starter. Dire; covered in a nasty fatty membrane, lukewarm and in unidentifiable sauce. My lamb main was rack on beans. I've never seen so many flavourless beans in my entire life. The rack (3 bits) was incredibly pink and in my view verging on the raw. The beans totally lacked flavour, were undesirably al dente and really didn't "work" with the lamb. Desert was an attempt at a chocolate mousse cake; oddly flavourless and tasteless. All in all the food was pretty poor. At no stage did anyone ask how it was and so we remained British about the whole thing and simply hoped for better times. The service throughout was haphazard. Repeatedly requesting drinks that were ordered, requesting steak knives that never materialised or additional condiments. Service didn't flow and totally lacked any sort of preempt. However the worst part of the meal was at the end. Our desert plates has been on the table for a seemingly infinite amount of time. We weren't offered coffee and so fed up were we, we got up to pay. The manager asked if everything was OK. I relied it really wasn't. Totally ignoring me, he began processing my credit card. An error occurred with the machine requiring five minutes of rummaging through draws. Eventually the card machine was working again. A second manager had joined us. We were again asked if everything was OK. I replied that everything was far from OK and I wasn't happy. Incredibly, again I was totally ignored and simply handed my credit card receipt. I was totally stunned. I had remarked (in a self effacing British way) that everything was far from fine, twice and got roundly ignored. The above is totally unacceptable. I can only assume that the idea with this joint is to get people in with cheap booze offers and chuck em out again. As a Hilton Hotel user, the above has totally put me off the brand; I can only hope their restaurant operations are outsourced. Overall, this is a place to avoid no matter how much Prosecco you are laced with. Dire.

Very nice and professional staff. Svetlana was amazing! Very good quality and great variety of food. I absolutely recommend it! It was my best friend birthday and they even provide us a fantastic chocolate cake.

Friendly kind and attentive service. The food was drinks were flowing. Went over and beyond to ensure we enjoyed our evening. Great place to celebrate my baba's birthday. My dad had to tip them again. Thank you!

I went mid week with a friend having booked the special deal with unlimited proseccoThe restaurant was very quiet which was a shame as both the food and service were very goodStaff were very friendly and explained the menu in detail, a nice touch was an old fashioned bottle filled with water and mint leaves, very refreshing Our glasses of prosecco and a French cuvée alternative were never left emptyIn all a great place to eat and would certainly go there again

With just about everything close on Christmas Eve we ate in (staying at the Intercontinental Park Lane). I can't remember what we all had (party of three) but we all enjoyed our food, service was great and would recommend it to people not even staying at the hotel. Was a pretty good price too. Thought it would be expensive but good surprise. Highly recommended

Utilising the dinner and unlimited prosecco offer, a group of 8 of us had a great night.The available menu was excellent, the service was attentive, and the serving of prosecco was generous. I would recommend this as a great way to sample the excellent food

We were greeted warmly even though we turned up a bit late, me and my mother were shown to our seats and had the brunch set up explained to us.The salad selection was fantastic, fresh and delicious. And the sashimi platter was as fresh as could be. Our waitress Jessica was funny and polite and offered to take our picture and even got me a birthday dessert plate when we explained I was celebrating my 19th. She also brought us our main course and talked us through all three courses very thoroughly all while keeping out drinks topped up. Fantastic experience and would definitely recommend to a friend.

I went with a friend for the 3 course meal offer and unlimited prosecco and was very impressed with the service from the outset. The manager explained the menu fully and I had mackerel starter and beef main course with a lemon trio desert. It was delicious. My friend enjoyed her food too. The room was quiet which was a shame for the restaurant as I preferred the food here rather than Theo Randall in the same hotel. Really great service and great food

I came here on Saturday with a group of friends for the bottomless brunch. At a price of £52 per person, we decided to treat this as a special occasion following my friends job promotion and me completing the LDN marathon. I found the staff to be friendly but they did appear slightly understaffed. There were two guys doing the eggs/pancakes station, and at one point, there were about 12 people waiting to be served. We didn't get a chance to have the mains as the waitress told us that the whole table had to order mains (only two out of five, wanted the mains). I was a bit annoyed as it meant we couldn't have it... Surely it was better that two of us have the mains, rather than five and lots go to waste? The desserts was delicious and replenished quickly - I couldn't fault that. The food I had was lovely as well. I am not sure I would visit here again on a Saturday. My friend that recommended this place, has always been on a Sunday, so perhaps I would try that next time.

I used to love this place. Last Sunday was my 10th visit. The quality of the food has gone downhill. They've cut out quality ingredients like scallops in the fish casserole which was tasteless. No more macaroons on the dessert table. You can tell the standard has dropped. I won't be rushing back.