Comptoir Libanais in Oxford

Review: Comptoir Libanais, Oxford Stepping into Comptoir Libanais in Oxford is a visual treat—the vibrant decor immediately sets a lively and inviting atmosphere. The staff are exceptionally welcoming, adding to the warm first impression. However, my experience fell short when it came to the food. While the hummus and mixed grill were flavorful, the portions were disappointingly small for the price, even after paying an extra £5 for a larger serving. Given the cost, I expected more in terms of both quantity and overall taste, especially compared to other Mediterranean restaurants. It felt like I was paying more for the ambiance than the meal itself. To top it off, there’s a 12.5% service charge, which, while optional, adds to the feeling that this isn’t the best value for money. Sadly, it’s not a place I’d return to—next time, I’ll be looking elsewhere for a more satisfying Mediterranean dining experience.

Outstanding Lebanese food served in a bright, vibrant setting. Friendly staff and quick turn around from ordering to food being served. Really enjoyed the open wrap. Looking forward to our next visit...soon! Thanks! 👍🏽

Had the most amazing hot chocolate ever The rich, creamy texture with rose petals, pistachios, and sesame seeds made it feel so special. Perfectly balanced—not too sweet, just pure chocolatey goodness. Huge thanks to Mr. Manas for his kind and attentive service. He was super polite, quick, and made sure everything was perfect. Great experience overall—highly recommend!

Exceptional dining experience! The food was delicious, the service was top-notch, and the ambiance was cozy and inviting. Highly recommend! And Mr. Manas treated us with so much hospitality and kindness.

We were very disappointing experience, the food was over priced and lucked of flavor, and the customer service was poor. We asked to chang the table by the window but they refused for no reason, would not recommend!

I had a wonderful dining experience at Comptoir Libanais in Oxford , thanks to Manas, who provided exceptional service. He was warm, attentive, and made sure we felt welcome from the moment we arrived. His friendly attitude and attention to detail made our visit truly enjoyable. Manas went above and beyond to recommend dishes and ensure everything was perfect. His positive energy and professionalism added a special touch to our evening. Thank you, Manas, for making our experience memorable – we will definitely be returning!🌟🌟🌟🌟🌟

Wonderful experience, fabulous food, great place.

It’s a fantastic restaurant and very correct service and of course so many wonderful food, thank you 🙏

Comptoir Libanais - Very nice experience at the restaurant, aesthetics, the overall aura of the restaurant along with the food quality is just amazing. Manas one of the staff members is very kind and polite, the order was taken and served on time with the best quality and taste.

Had a great experience thanks to your staff rucha

I had a lovely meal with my family and friends. Worth our time and money.

Done in on a Saturday evening and it was one of the worst experiences. Very bad service, not friendly staff and they didn't really care about the service or our table. And the food is not worth the money, I have been to comptior in London and it was better food.

Food was good and i love the desert. Amazing staff👏

I had a really good meal with my group, we ordered a family order and had almost too much to eat, the atmosphere was very good, enjoyable. Mahek served us and was very kind, patient and smiling.

A really great expérience to do with friends ! Thank you so much Manek !

It was really good, we ate well. The service was perfect, we were served by Mahek, she served us very well.

Nice food and a good person Mahek

Mehak, Eyad, Vidhya, Simon was fantastic. Highly recommend having dinner from here.

Mahek was very kind and cool!!!

Great service from the staff first thing in the morning, very friendly and welcoming. Food was delicious, fresh and served fast. Especially the servers Rajul and Mahek. Would recommend coming here and will be back again.

Manas was a fantastic server and really accommodating, we will be back!

Extremely poor. We ordered the 'large' mixed grill. This cost £26.00 and comprised of 4 small chicken cubes, 4 chicken wings and a small lamb kofta. We would have been okay to overlook the unfair prices and portion size had the quality of the food been any good. Unfortunately, all of the meat was bland and very dry, like it had just been quickly reheated and served. Terrible and quite frankly, unacceptable.

Manus is that guy, if you come ask for him he will make sure your night is excellent - bro went above and beyond with superb customer service bro you are the best

We ordered delivery from Comptoir Libanais, Oxford at 19.15pm on a Sunday evening after noting the 20-35 mins delivery time. We heard nothing after one hour, so I checked the order status on the website, which said 21:20 - 21:40 delivery, which was over 2 hours after we placed the original order. We were hungry so we decided to hang on - then after leaving us waiting for 1.5 hours they cancelled the order. No courtesy call, no apology, nothing. Appalling customer service - we will not be ordering from Comptoir Libanais ever again. Either delivery or eating in their Westgate restaurant. Another very badly managed UK-based franchise. Forget about it!

I keep trying to give the place another chance, the decor is all it’s good for. The food is very poor and certainly would not pass as Lebanese. No middle easterner should be dining here! Importantly, I should have known that a Lebanese restaurant that doesn’t have Lebanese customers eating there- ever- is a terrible sign! I Ordered the kofta wrap, which wasn’t a wrap, (they call it open wrap- whoever came up with that genius idea- please send them to a real Lebanese restaurant for work experience) it’s not wrapped, it’s a flat bread in your plate, covered with loads of onions and a measly one skewer of mince lamb kebab on it! Portions are not generous at all- presentation was nice though. I did walk out feeling ripped off for the measly amount of food they give you. Has potential to be great- but the food is not on point at all in terms of taste. Edit : i went in to try the shawarma plate…and what a shock ! I had no more than 7 bits of chicken mixed in a bowl of rice and some hard “salad” mixed into it. Complete rip off and when I complained to the waiter, he shrugged his shoulders and didn’t offer me anything to compensate for this horrendous excuse of a shawarma! Please please avoid this place unless you have not idea about food.

The food was incredibly delicious and filling. Delania’s excellent service made it the experience even better.

Lovely service from Delania! Food and tea was brilliant!

I like this place a lot. There's a lot of choice and the food is very good. The atmosphere is cheerful and the decor lively and interesting. I brought a nearly 2-year-old, the child's menu suited her and we both enjoyed it.

The sides to our order arrived 10-15 minutes after the mains (rice and bread to go with Salmon) The salmon was £20 for an overcooked co-op level salmon cut with some tomato sauce and beans. It was ‘OK’ but there’s many other restaurants I’d prefer to go to in Oxford.

Disappointing. Not only was the service bad the food was not good and a complete rip off especially the bread.

The food is great and the customer service is really really good 100% recommend and it has a beautiful atmosphere

A very visually vibrant vibe with multicoloured fez wearing fun creating an ambience conducive to family dining.

The food was good, the quantities were not excessive but the price-quality ratio is acceptable. What is not acceptable was the service, we waited an hour until they served us the food. At first they forgot the water and food, when we told them that we had been waiting for an hour they brought us the plates and again they forgot another of the dishes that we had ordered. To make matters worse, when we asked for the bill, they included the tip in the bill and when we asked them about that expense, they didn't even give us the option to subtract it from the price.

5 Stars… The food was delicious and the atmosphere was just as good. Service was excellent, and an extra star goes to Raz that served us. Would recommend!

Came for dinner tonight. Mahek was our server. Very good service, vibrant atmosphere and great food.

Good menu nicely delivered. Atmosphere excellent on a busy valentine's Friday evening. Staff polite smiley efficient.

Good food, good vibes and very ambient

A few vegan options which is great, the food was delicious we had the rice bowl and cauliflower curry (very chickpea heavy) which was a shame. Things that let it down was the cola came in a can. we paid £3.50 each also the 12.5% tip already added on.

Busy vibrant place, but (imo) staff talk with fork tongue..... the staff tell you order a meze plus a main, and you have a complementary dessert...... then they tell you after you eaten, the meze (that you wouldnt have ordered) if offer wasnt made (at the point of sale).... that you have share the dessert.... its not one each..... what a load of bs..... she said thats what it says on their website. but it does not state that.... i screen printed it...... what it says, if your book online for the 14 Feb 2025, your enjoy a complementary desert.... this is not the same as being in the resturant in the 15 Feb 2025, if you order a meze and a main you will recieve a complemtary (the point of sale), because here - they are telling you order a meze (£8) and main (£16) and your recieve a dessert complementary. only they use a switch tactic later on, you both have to buy a meze and a main (that circa £48) to recieve a tiny complemtary dessert (now she said to share)..... We would not have bought a meze each (£16) to share a tiny complemantary dessert we asked twice, as there were different (waiter, waitress at start) and when ordered placed with the small waitress)..... what a disingenuos lot..... avoid and go to a ethical place.

Customer service from Rucha was great, food was great, no complaints

I chose to dine here for a birthday celebration lunch with 3 girl friends. We were promptly greeted and seated, we had questions about the menu which were helpfully answered. The arrived very quickly, it actually arrived before our drinks! The decor here is beautiful, lots of interesting things to look at. The menu is extensive and delicious. I would recommend coming here, However, they add on a tip to the total of 12.5%, which I do think is very cheeky and more than the standard 10% OPTIONAL tip that people choose to give, and for that I deduct 1 star for service.

The food here was good. I really enjoyed my time here with my friends. One thing that I do want to complain about is that the staff is not at all attentive. Their service was so bad that I wanted to leave this place as fast as i could. They made us wait for atleast 10 mins before we could pay our bill. We had to ask 3 time for some water. They brought the food that we didn’t even ordered and told us that we had ordered it. They didn’t help us at all with ordering through their website. I am truly disappointed with the service here. The food here is alright as well.

Good food with medium portions. Do not order anything in a glass, I made this mistake and received a "sangria" half full, rest being icecubes. State first what and how the food should be

Comptoir Libanais in Oxford offers a reliable dining experience, with food that meets expectations and a straightforward, well-organized menu. The restaurant serves up a range of authentic Lebanese dishes, making it a convenient option for those craving the flavors of the Middle East. While the food is consistent and the atmosphere inviting, the menu could benefit from a little more variety to elevate the overall experience. Still, it remains a solid choice for a casual, satisfying meal.

A wonderful taste of home for an expat, and very lovely and kind staff

Absolutely love the food in here, but the use of the 'app' (now just an online ordering page) was too much of a faff. Our mains were delicious however, ordered dessert on the app to be told the dessert was actually unavailable. The staff then refused to return my money, saying I would need to do this via the app. I left the restaurant having paid for a dessert I didnt eat, and not one member of staff tried to rectify this whilst I was there, which I think is very poor customer service, and completely ruined what would have been a good experience. I then had to go out of my way to contact comptoir via the Web page, who then took a week to contact the restaurant, and it's has now been over a week and my refund is still yet to be processed. Unfortunately, as much at the food was good, I doubt I will return and would advise anyone using the web page to order to just not bother.

Authentic food with a god range of dishes. Tapas is good.

Delicious food- excellent service from Mahek with a beautiful smile

Right in the heart of Marylebone this place packed with exotic bright and warm ornamental colours is like a short getaway from hectic central London at a lunch break.... Pankaj is the perfect waiter, polite, always with a smile, fast and efficient. He'd not hesitate to give proper advice on how to choose the most suitable dishes for your taste and stomach. Loved the setting and the food. Thank you

Vibrant decor and buzzing atmosphere, served quickly and staff were all very friendly and efficient. Great choice of food and drinks and reasonably priced. Food presented nicely and really tasty, portion size is just right. We went mid week at 6pm and didn't need to book, were seated straight away but it did start to fill up a lot around 7pm.

We were pleasantly surprised at how nice the food was and the restaurant itself is beautiful.

Food was very tasty and well presented. Speedy and friendly service. The restaurant pleasant and clean. Highly recommended the Halloumi and Figs 😋

A last minute dash to this restaurant as we have visited the Reading branch and the point was to visit somewhere else whilst in Oxford. However as usual, food was tasty. I tried the red wine and that was better than I thought it would be. Atmosphere was great, particularly as there were some diners who had booked for Christmas parties. So loud and we could absord the good vibes from the diners around us. Staff were friendly and attentive. Outside, people were making busybwith work and Christmas shopping....so from our vantage point, we enjoyed people watching. Would visit again!

“The food was absolutely delicious, though I found it to be a bit on the pricey side. The service, however, was outstanding—truly a perfect 10/10. The environment and ambience were wonderful, creating a warm and enjoyable atmosphere that elevated the dining experience. While everything else exceeded expectations, the higher-than-expected cost of the food felt slightly unjustified, which is the only reason I’m deducting one star. Overall, this is a fantastic spot with excellent service and a lovely ambience. If pricing isn’t a concern for you, it’s definitely worth a visit for the quality and experience it provides.”

Food was decent. The taste was there but it's kind of an English version of Lebanese food. The portions were quite tiny and the price was definitely amped up to scream that you are in Oxford while eating there. We were 4 people and ordered 2 chicken shawarma rice bowls, 1 kofta burger and 1 meze platter. The shawarma bowls were tasty but tiny, the burger was basic, 2 koftas in between buns and vegetables and the meze platter was good, everything was like it was supposed to be, besides the Lebanese bread which was just a Greek flatbread. It's worth trying, maybe my experience wasn't their best effort.

good experience and variety of dishes. staff lovely

While we truly enjoyed the atmosphere and our main meal, the experience took a distressing turn when it came to desserts. We specifically requested nut-free options and ordered the mango cheesecake and the brownie. The brownie was assured to be nut-free, and no nuts were visible, but my son suffered a severe allergic reaction. We had to rush to the car for his medication, which was an incredibly frightening and emotional ordeal. I believe there may have been cross-contamination, which led to this very concerning incident.

Great for groups, families, dietary requirements and lots of choice. Very tasty fresh food.

Lovely interior. Good service. Food ok.

It is one of the worst restaurants in Oxford. The prices are high and the portions are very small, not enough for one person. Unfortunately, the atmosphere is not nice, the service is less than normal, and the manager is extremely rude. I will not repeat this experience, even if it is free.

Judging on what we have ordered, I think the food is slightly overpriced but tasty. Flatbread with minced lamb: pipping hot and crispy. My friend loves it so much. Pennacotta: very delicious with special syrup and dried fruits. Overpriced but the quality of food makes up for it. Mixed grill: very well seasoned (! Contrary to the many complaints I read here — perhaps because we order different items) with a delicious blend of spices. Chicken chunks are a little dry, lamb kebab is alright but chicken wings are stunning. Love the rice and salad too. Tap water comes with mint. Although cannot taste it, applause for the attention to detail. Service: yes, service can be improved. For 12.5% service fee we waited quite some time for the bill to come (after requesting it), so in the end we had to give signal to another member of staff. But in general acceptable. PS. We arrived in the middle of afternoon when there were not many customers around.

You are blessed to have Anusha as part of your team! She's fabulous! Food is great and delivery is fast. Ambience is good and clean.

Manas did a great job. He is so polite. L like the service

A sweet person Manas served us. We felt homely here. Orange Almond cake was wonderful!

Anusha was amazing. The entire experience was very good and memorable.

We met friends in Oxford on a very stormy day. The interior was bright and colourful, a refreshing contrast to the gloom outside. Service was attentive with an excellent balance between serving and leaving us to catch up with our friends. We were new to Lebanese⁰ food but we are now converts because lunch was delicious. We are looking forward to eating there again.

Had a wonderful time. Good was great. Mehek our waitress was excellent. Will come back again Rahul, Oxford

Raz, Raz, Raz, Raz. Where to begin. A gloomy December day was lit up by a welcoming smile upon arrival, ‘good afternoon, table for three?’. An instant delight. After been shown to our table, a flurry of polite interactions with our waiter, Raz, occurred, we felt safe in the palm of Raz’s culinary expertise and were led to choose the Meze for two.

Great food and amazing service from Raz!

Very bad experience really A restaurant with very bad food. Oh God, praise be to you. It has nothing to do with Damascus, the service is bad, and the prices are expensive

All of the food was extremely tasty with an interesting combination of flavours, and beautifully presented. I also really loved the decor and atmosphere of the place and the friendly staff.

Excellent place to eat, lovely food, great service, friendly staff, very clean. Would recommend.

Absolutely amazing food and service! Very cute place with a great atmosphere.

We had a great evening, especially because Mehek looked after us perfectly. My lamb kofta was a bit burnt, but Mehek immediately took care of a replacement. We were impressed by your warmth. This restaurant is certainly highly recommended, Mehek is absolutely great!

Mahek was lovely, great service:)

Delicious food, lovely atmosphere and great service from Mahek.

Great food and great service. Mahek was lovely and very friendly. She gave me some tips about what to eat . The decoration is beautiful! I will be back again.

Excellent food in a welcoming environment with exceptional service - Mahek was our waitress and she made our evening extra nice!

They left our food sitting for almost 2 hours before it’s been delivered. Restaurant staff was rude and the amount of food that came was ridiculous, on top of that everything was stale and cold and inedible! Waste of time, Money and evening! Terrible experience, not worth it! 0/5 DO NOT recommend

Tony Hommos is Really delicious. Mahek was an amazing waitress and suggessted the best items.

Tony hommos Good. Mahek gave US Best table and suggested us amazing food. Loved The service.

We have a special diet and we have been before and had loved the service so came again. Both the manager and Mabel were great, sensitive to our diet and great food and service as always. Thank you.

so nice, accommodated a very large group of us on a school trip with a wide range of dietary requirements, we were served by mahek who was so lovely! would recommend!

Great food and atmosphere, we came here for a BDay dinner - thank you Anusha for the lovely service this eve!

Mahek was very accommodating and was a great place to go as a large group of 28

Anusha was fantastic!!! Thank you

Anusha was excellent! Fab service

Food is good , should have been warmer. Great service😁 especially Mehek and Vidya.

Always a wonderful experience and great food.

Mehek is very nice. Nice physics :)

Great food and Anusha was absolutely fantastic. Very accommodating and friendly. She even helped with organising our friends surprise birthday cake!

The service is very excellent and helped us with the orders and it is worth a visit ،Mahek

A special review of the extremely friendly staff. Nice atmosphere. The restaurant is located in West gate in the center of Oxford. Delicious.

Food was tasty as far as it went, but portions way too small. For eg. a mixed grill for £19.95 contained 3 cubes of chicken, one quite thin skewer of kofte, four chicken wings & a tiny portion of rice (& some salad). The proportions were also louzy as there wasn't enough rice to even cover what little meat was there. I can see a fair few reviews complain about same thing & while restaurant says they will look into it, clearly they are determined to scrimp on ingredients. I certainly shan't be returning as I hate spending £20 per head (not including service) on a main and all but one of us feeling unsatiated afterwards. I think it's a minor disgrace when restaurants behave like this. Perhaps they think everyone is on a diet or something. We even told them when they asked how was our meal that it felt too small, but no reaction.

First time I’ve ever had a warm margarita drink!

Very friendly staff. Colorful atmosphere. Well heated for England. Food great!

Came in with my husband yesterday and was served by a lovely young man named Raj. He made our dining experience one of the best we've ever had and his attention to detail was amazing. I will be coming back again and would recommend going to Raj if you visit.

Just had a wonderful dining experience at Comptoir Libanais Oxford! Very nice and friendly staff! One of the staffs (whose name was Mahek if I'm not mistaken) took the time to explain different menu items and ensured we had everything we needed. The warm and welcoming atmosphere was made even better, by her who provided exceptional service throughout our meal. She was attentive, knowledgeable about the menu, and had great recommendations for traditional Lebanese dishes. The food was fresh and flavorful. The authentic Lebanese cuisine combined with such personalized attention made for a memorable dining experience. Will definitely be returning, and hope to have Mahek as our server again! ⭐⭐⭐⭐⭐

The staff are incredible. Food is amazing

The staff were very friendly and welcoming but the food was distinctly average. Kofta and salmon both overcooked. The shared mezze is overpriced for what it is and a bit tasteless unfortunately.