Based on 2.496 opinions finded in 2 websites
Based on 2.496 opinions finded in 2 websites
Opinions
A really nice lunch meal, friendly service, nice atmosphere. You can order via app or through a server. I'd advise through a. Server as the app automatically adds 12.5% service and it's hard to see how to avoid that - on top of that, it also asks if you want to tip (not sure what the difference is?). Otherwise great food in the center of Oxford.
Jon Hobson . 2024-04-11
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Food was wonderful, I went for some Hallumi and Dates and they did not disappoint! Daniel was very helpful and got our varied orders sorted.
Martin “Sasco” Coughlan . 2024-04-11
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Food really nice, service polite, however, we had a long wait food and starters and main course came out at the same time, so main course sent back and sat under heat lights until ready for main course. Would go again for food.
NO KU . 2024-04-05
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Food was great though the portions were a bit on the smaller side for me. The service was quite slow and we had people finishing their mains before starters were there for other people. It was a Friday night at peak time but other than that it was good.
Buona Forchetta . 2024-03-27
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Great food and a cute restaurant with excellent service. Everyone loved their food. I ordered the lamb tagine with quinoa and hummus, both were great. Several gluten free options available.
Brooke Shepard . 2024-03-23
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Took my mum on a date, she was on the raspberry mojitos and getting real friendly
Charlie Boswell . 2024-03-17
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It's been more than 2 years I am coming to this restaurant regularly. Gerald Simon always makes sure to make my every visit special and memorable with his excellent service. The food, ambiance, service, and everything is excellent. Highly recommend this place.
Balpreet Kaur Kohli . 2024-03-14
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Very nice and spacious restaurant (which is rare in Oxford). Staff are efficient and food is tasty. However, over past year the prices have been hiked considerably whilst the portions appearing much smaller
MLL . 2024-03-10
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Excellent menu, very good food at reasonable prices, friendly staff, good service, great decor!!
Darryl Rice . 2024-03-10
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Had dinner here spontaneously whilst in Oxford. Walked in the guy serving at the front desk walked off as we walked up, without acknowledging , eye contact or greeting us (first impression) which I thought rude. He returned only a few minutes later, and showed us to a table. The place is big and spacious get them in, get them out kind of restaurant. Menu came quite quickly, waiter was friendly and did his job. The mezze platter I ordered was 'OK' but not brilliant value for money at £13.95 basically it was a plate of hommus with a flatbread. The pickles were bitter (not to my taste) falafel was overcooked (borderline burnt) and dry, small cheese pancake was ok but tasteless, they gave you a spoonful of chopped up parsley and mint (not exactly tne 'quinoa tabbouleh' listed on the menu). Overall it was pretty bland and expensive for what it was. A bit of fresh salad would not have gone amiss (and not expensive to add to the dish) pickled turnip and sour/bitter chillis have a lot of room for improvement. He ordered the Beiruty similar look to mine really, pile of hummus with chillis, falafal flatbread, similar feedback to me. Bland, unexciting. I'm sure students love it because compared to other restaurant choices it is relatively cheap to eat there and does the job. My ABSOLUTE pet hate is that they AUTOMATICALLY added a service charge of 12.5%!!!! to the bill WITHOUT ASKING! WHY? If you want to increase the price of your restaurant bill, (and your turnover!) then be upfront and transparent about it and increase the prices on the menu. A tip is descetionary and the customers perogative. Good service is the MINIMUM expectation, the standard. If you work as a service provider it is your job to be friendly, polite and do what you are being paid to do. If the customer considers your service, attitude or food exceptional and exceeds expectations, then by all means give them a tip. To include a tip without asking is unappreciated, unwelcome and will gain your restaurant negative feedback, and when the food is 'average' at best, it is highly offensive.
Donna Sargent . 2024-03-10
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The food was mostly tastless. We tried four different dishes and they were all quite disapponting. With Middle Eastern food you really need good ingredients, especially vegetables. We would not recommend this place. The service was okay, but not much they can do when the food is so poor.
Mia Kos . 2024-03-08
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Disappointing for food quantity. Serving size is like starters . Big platter in menu means 3 kebabs only . Waiters was rude as well
mehrunisa azam . 2024-03-05
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Great meal and not too busy as it was lunchtime. Good choice for vegan / gluten free people!
Jane Secker . 2024-03-04
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Decent food, quite accommodating staff.
Ela Przy . 2024-03-04
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Small portions, very expensive for what you get. Nothing exciting food wise, given how much you're charged.
Mrs. P. . 2024-03-03
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The mezze platter for 2 was tasteless. It had hardly any pomegranate, the 2 mini falafels were stone dry, the 2 small cheese pancakes were undercooked (the pastry was anemic as though it had not been cooked), the bread was undercooked (very spongy in texture), there was no salad at all but way too much chopped up parsley and mint instead of the supposed 'quinoa tabbouleh' listed on the menu. The side dish of halloumi with figs was decent and relatively tasty but rather tiny a portion for very close to 9 pounds. And to top it all up the service charge of 12.5% was extortionate. The attached picture from their website is deceptive as, what was served was nothing like in the picture, due to items being undercooked and a few things missing.
R C . 2024-03-02
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Once a new thing on the High Street, this restaurant chain is now part of the scenery. Service friendly but food slow. Atmosphere so so and packed so tightly I could hear the neighbouring tables conversation more easily. Desperate need for sound deadening in this particular venue.
Mark Williams . 2024-03-01
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Experience Mix grill The rating is less than normal 10/3 The service is bad
بدر العبدان . 2024-02-29
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Came here with my uncle to introduce him to Arab food. He loved it, very flavourful food, great customer service. Only thing I could potentially note is pricing per portion but that’s to be expected considering cost of imports currently.
Khalid . 2024-02-26
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Really enjoyable. Good food and very quick service. A little cool under the air con blower. Have been several times and would return.
Paula king . 2024-02-26
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Its great. I love the restaurant vibe. The drinks are amazing. The bartender shreyas is very friendly. Love the drinks
Alan Koshy . 2024-02-19
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Definitely try the food and refreshing drinks here, The bar tender Shreyas made great drinks for me and my friends. The Pan roasted Sea bass is great dish.
Aksa Patel . 2024-02-19
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I come here every time I come to Oxford. I usually order this same dish. This time I had the impression that it came in less quantity. It is a dish that can be served individually or for two people. Compared to other times, I thought they increased the price and reduced the meal.
Giselle Alden . 2024-02-19
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Sunday lunch this time. Always good food & not being asked to leave for the table so chat away:-)
Kirsty . 2024-02-15
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Food was nice but service was very slow. Not enough staff.
Rachel Wilkins . 2024-02-15
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First time visiting this restaurant today and was very impressed. Great service and even better food! Will definitely be revisiting next time I’m in Oxford
Kevin Dodd . 2024-02-15
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Lovely bright and colourful Lebanese restaurant with excellent food and service.
JMW 69 . 2024-02-15
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Terrible food - not Worthing these prices at all! I can understand we went 21:00 and the kitchen was closing 21:30 but we ordered as fast as we could and still the food was really really bad. One of the main plates was wrong, we ordered lamb cubes and they sent kibbeh and on the top one pita zataar was actually one small greek pita, not Lebanese. This only costs £4.5 -one pita! The kofta were all too dry- I guess whatever was left , the chicken cubes also dry and the rice was cold and sticking together as it was since morning . The spinach burek (£15) was also a disappointment as it had no decent filling and it was also not freshly baked. Also the restaurant is very pricey with not good quality. Babaganuj was really good though. The girl who served us she was very polite smiley and kind, offered to change our plates.
Angeliki Karatza . 2024-02-12
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spacious libanais restaurant inside the mall with nice view and varieties of food
Houda Ansaihi . 2024-02-12
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Always visit here when in Oxford due to its different tastes and location. Ordered a fantastic meal as did my partner and we both enjoyed although it was pretty empty with only 3 tables taken on a Friday evening. One staff member was layed out on his phone with his shoes on the seats which was not nice to see but probably on his break. Food tasted great and was served on good time. Will visit again just need to up the service and keep feet off the chairs. Seemed our server was unsure when to come over to take our order etc Recommended
Terrance Harrison . 2024-02-07
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Unhelpful staff, unapologetically refusing us a 2-person walk-in despite many empty seats.
Abbas Husain . 2024-02-04
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Punctual and nice people's here
Tahir Camunication . 2024-02-02
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Restaurant looked beautiful, upon sitting down at a table we then received no service at all, having waited half an hour to even order a drink we realised it was quicker to order through the barcode thing, the table next to us had two courses before we had even had our drinks! Found it odd that the restaurant wasn’t super busy but there were two waitresses just hanging around the entrance, bearing in mind we were in direct line of the entrance and not once did they come over. Drinks were nice, food came and was nice, bread was very dry almost tasted stale so all the sauces and dips made up for it that were delicious. Ordered a Shish kebab wrap and only had one piece of meat which I felt for the price should have had two really. The whipped feta was beautiful- preferred this side dish over the main meal! Overall the food was ok, however no service at all, no one came to Check if our food was ok and for a total of £60 and no service I wouldn’t come back.
Sasha Red . 2024-01-25
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Amazing flavours, excellent service and a wonderful establishment. Now checking to see when I can visit again!!
Paul M . 2024-01-07
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Services 5 stars Food amazing Atmosphere excellent Highly recommended
Carlos Sanchez Dorante . 2024-01-06
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Amazing food The menu is hard to read. I ordered falafel wrap and I wasn't able to tell what the price will be from the menu because there are 3 different falafel prices.
Rasha Obaid . 2024-01-06
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Best restaurant we had in Oxford we will come back
Nicolas Dupey . 2024-01-05
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Excellent food!! The dishes are generous and delicious, we didn't regret a single bite. The places are large and the decor is chosen with care, you feel transported to another part of England! I highly recommend.
Kannelle Rossetti . 2024-01-05
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Visited for a birthday dinner with 8 friends. Fast efficient service with friendly staff,great sized portions of food (I had the mixed grill which was big and I was hungry! ) and yummy cocktails. Dessert was baklava and generous scoops of ice cream. The team acknowledged my birthday generously. Unlike some places in Oxford you can have a conversation here and the music isn’t too loud, really pleasant visit. Thanks
Cherrypiecoffee . 2024-01-05
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Sadly shrinkage has clearly hit comptoir. There rap’s were amazing before and always a little pricey but it was worth it for sure but now it’s £13 for an ‘open rap’ which takes up the whole plate and you get less food. Mine was meant to have olives in and it didn’t. I don’t feel like it was good deal at all. Spent £40 with half a pint being £4 of that! And fixed tip of £4.50… slow service this time we ordered on the QR code and had to ask for our drinks after 20 mins, not sure they have the infrastructure to deal with it, so best order with the waiter. This place use to be our little treat when we take our son to the JR but I think we will look for somewhere else now.
STRobinson1001 . 2024-01-03
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The food was very tasty and the service was nice and competent. We have eaten Lebanese cuisine several times and it was delicious every time. This time it was similar. Everything was served quickly and with a smile. A place worth recommending!
Łukasz L. . 2024-01-02
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Service was great, food came out really quick.
Ryan Moore . 2024-01-02
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Always a great place to eat and this time was no exception. Wonderful food and lovely friendly staff. The Mezze sharing Platter is always a win with so many fantastic flavours. The lamb kofta roll was also excellent with the spicy potatoes given the dish a bit of heat. The clean flavours in both dishes are why we love Lebanese food. Always worth a visit if you are at Westgate and want something bursting with flavour.
Ryan S . 2024-01-01
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Decided to eat here yesterday as we have done many times in the past but the service is becoming slower every visit.... Our waitress had to be reminded twice for a simple Jug of water and we had to ask for our mains to be served as we were left sitting with dirty plates on our table for over half an hour. The food is always delicious but the attention to detail for service makes the experience painful!
Richard Alder . 2024-01-01
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Food wasn’t good, tagine was very sour and bland, the cube chips where just soaked into some sauce and the portions where generally small.
Ivan Matev . 2023-12-28
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The food used to be better. Quite pricy for the portions you get.
Sharmen Ibrahim . 2023-12-26
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The food is quite tasty, the interior is very nice, corresponds to the style of the country. The staff left a not entirely pleasant impression. Rude, without a smile, without pleasant words and wishes. It seems that there are 2 waiters working 7 days a week
Влад Черный . 2023-12-21
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A great place for Lebanese food in central Oxford. A nice relaxed vibe with friendly service.
Connie Richardson . 2023-12-21
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Our visit was late afternoon so understand staffing levels might be low. However, service was slow and not very welcoming. Almost felt we were a nuisance. The meze dishes we had to start with were fab but the main courses were a little disappointing. My chicken was dry and overcooked. I appreciate chicken has to be well cooked - but. Another of the mains had some very dodgy rice, which was speedily replaced with chips but it took the edge off the occasion. We didn’t stay for desserts but did take away some baklava, which were delicious
Ann Taylor . 2023-12-14
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Middle Eastern food attracts us wherever we go and this is the place we chanced upon in Oxford. We had to wait some time to be seated and we looked through the menu to order Baba Ghanuj, Lamb Kofta Tagine and Lebanese Wings. While we admire the vibrancy of the place where every famed person's photo has a Lebanese hat on them, the order comes through with everything served at the same time. Baba Ghanuj was quite smoky but the flavours didn't come through well. The chicken wings were tender and we loved the spice rub on it. The Lamb Kofta Tagine served with vermicelli rice and the kofta was a bit on the dry side and not juicy as expected. The flatbreads were warm to accompany the other dishes. Overall, the service was a little slow probably cause it was a busy afternoon and some dishes didn't meet the expectations.
The Food Buffs . 2023-12-07
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I ate here the other day and it was OK but there were some puzzling things about it. All the food tasted pretty good but it was mostly cold because it was all served on cold plates. The weirdest thing was the tagine. The cous cous was served in a cold tagine dish and the stew was served in a bowl. Now I know they're not going to cook the tagine in individual dishes (although why they couldn't I don't know) but surely it would make more sense to serve the tagine in a warmed tagine dish and the cous cous in the bowl?! I don't think I'd eat here again, there is a more authentic Lebanese restaurant in Oxford if you look for it.
Edward Munroe . 2023-12-05
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Disappointed that we ordered lamb tagine described as chunks of lamb but were actually lamb meatballs
tracey willard . 2023-11-30
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Hello, Comptoir at Stratford Airport. I would love to say a big thank you to Ilona and the staff. I felt welcomed, enjoyed a Libanais vegetarian breakfast, and had a good relaxing moment with rose and mint tea. I keep coming back to your restaurant in Oxford and in London. Many thanks for the unique atmosphere, excellent teamwork and great food. Ilona, you made my day! Thank you. Kind regards, Anna.
An First . 2023-11-28
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Quick service. Easy ordering. Lovely food. Kid friendly.
Casey Leaver . 2023-11-25
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Great tasty food with good service in a visually delightful restaurant.
Garey Taylor . 2023-11-21
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Very friendly service with a 5 pound discount on the app 😁 carnt complain
Shane Scanlon . 2023-11-21
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The food is expensive despite the normal quality. My friend ordered from the website and it arrived late and I was embarrassed by it. The price of The drinks is very exaggerated.
Mohammed Alazri . 2023-11-18
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Great food, clean, friendly staff, great atmosphere. Also relaxed.
John Coleman . 2023-11-18
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I love these restaurants and eat in them every time I'm in the UK. Consistently fresh and delicious.
Debbie L . 2023-11-18
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Excellent mezze platters and great for sharing.
Ian Page . 2023-11-18
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A very pleasant experience. Atmosphere and service was excellent, with good quality Middle-Eastern music. The food was delicious, with adequate quantities.
Peter Morris . 2023-11-17
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Disappointing. Disappointing food, disappointing service. Overpriced and tasteless. We waited ages for grumpy service. There were 6 of us, 4 were brought drinks, the other 2 forgotten. The food is meh: there's no real cooking involved here, no menu design, no love of the food or its origin. The worst of Lebanese food, but then what did I expect from a chain with some nice baskets? Skip it. Go to Za'atar Bake or Le Kesh on the Cowley Road.
Weekender76 . 2023-11-15
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Very delicious food, cosy ambiance, I highly recommend!
Andrea A. . 2023-11-15
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We loved the decor of this restaurant. When we arrived for lunch as walk-ins, we received a friendly welcome, and we were taken to a table and given menus. We both ordered halloumi open wrap platters and roomana lemonade. Food and drinks were delicious. Service was friendly and efficient. Facilities were clean.
17sms . 2023-11-12
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Le comptoir libanais, a restaurant that calls itself Lebanese but serves typical Maghrebian food such as couscous and tadjine. The Lebanese gastronomy is wide and delicious and recognized worldwide, it is not necessary to appropriate the dishes of other countries, it is very petty. There are people who don't know these dishes and will think it's Lebanese. The same goes for the decoration, which is pretty but not Lebanese. The chicken wrap was nice though but the servers were grumpy and not welcoming at all. They wanted to take the plates that weren't finished yet.
Samia Rais . 2023-11-11
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Their breakfast is amazing - first time I've ordered and very tasty. Their service was strange - restaurant was almost empty in morning and they brought over wrong items at first (meant for another table) and after we ordered, they still got it wrong! Nevertheless, great food overall.
Mani Bharij . 2023-11-10
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Lovely - nice decor and very tasty food
Diane Lander . 2023-11-07
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The falafel was like rocks, and the portions (particularly the Beiruti) was quite small. I also walked past the kitchen on the way back from the toilet and the kitchen floor was completely covered in water?! I don't think I would come back.
Emmo . 2023-11-06
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Amazing place full of delicious food and friendy staff. Do recommend rosemint tea and local desserts. Nice atmosphere, eyecatching decorations, cosy interior. It's a must visit.
Julia S . 2023-11-03
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Always great food, good service and can accommodate 10 of us as walk ins. Thank you.
Philippa Muir . 2023-11-02
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This was an early evening meal with a friend. The welcome was lukewarm and we were waved in the direction of a table. We both ordered a spinach and ricotta dish which was very good and the juices we ordered were good too. We had ordered olives as a starter but they arrived with the main course - which included olives. We didn't mind having more olives but before the main food arrived would have been good. Dessert was a middle eastern take on sticky toffee pudding and was v good. Mint tea after was fine too. The service and general attitude of the staff is okay at best and offhand generally. Would want to give four stars but can't because of the service.
PSB16 . 2023-11-02
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Perfect. The food was fantastic. Great veggie options and wonderful staff
Julia Tarrant-Tame . 2023-10-29
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Very nice place as well as the food, I'm definitely satisfied for my dinner Lebanon experience!
P S . 2023-10-29
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المطعم جيد نوعا ما ولكن للاسف جوده الاكل مو مره وماتستاهل السعر حتى الكميه قليله الكبه كانت افضل شي والشيش طاوق بالنسبه للخدمه بطيئة جدا لدرجه كنسلنا بعض الطلبات لان طولت وماجت
Sarah S&Y . 2023-10-29
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Excellent food and amazing value for money. Spacious, good vibes, also a chance without reservation. I'm not a big fan of the service charge 12.5% and another pound for earthquake relief donation already added, but as still a good deal
s i . 2023-10-29
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The last two visits for lunch have been desperately disappointing. On other occasions the portions were very small, the spinach and feta filo pastry was sent back on both occasions for being cold. The price charged is way higher than what the food is worth. Please stop adding 12.5% gratuity on the bill. I now deduct the gratuity when the service is poor. The staff generally don't smile and look bored.
Susan M . 2023-10-07
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Terrible .fail to produce starter's. Mains arrived cold tasteless small quantities plates/ glass chipped. 40 minutes wait for a drink ( asked 3 times) extremely poor service had the cheek to put service charge & a charity donation on bill??? Shabby Restaurant
Nigel C . 2023-10-04
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We ordered the cheese sambousek, mixed grill and warm flatbread. All the food arrived cold. The portion sizes are very small. The waiter seemed indifferent.
807annaindore . 2023-09-26
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Used to be great. Service is now very slow, and the food is not worth the price. Cocktails are watery. Try Al Shami in Jericho instead.
Rachel L . 2023-09-23
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We had a delicious dinner and experience in Comptoir Libanais!!! That was our first time there but we are completely sure that won't be the last one!!! Miguel was a nice and profesional waiter, thanks a lot!!!
Fernando P . 2023-09-22
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Food was average but have had much better Lebanese food; however, all the waiters were very unfriendly - never smiling - throwing the menus on the table and never accessible when needing something like water etc.
T1868XQtomw . 2023-09-20
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Went for lunch last Sunday. The food was ok, nothing special. The cold starter platter for one was disappointing and overpriced for 3 dips and one falafel. Main course was also, just ok ..... What really annoys me the most, is that the gratuity (12.5%) was included in the bill. The tip should be discretionary and not imposed on the customer. I didn't feel that the quality of the food and service deserved the 12.5%, and I think it is very wrong to be added on, regardless. I'm generous with my gratuity when appropriate. When back in Oxford will give it a miss, shame, as middle eastern cuisine is my favourite....
Gabyredman . 2023-09-13
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Das Essen war durchschnittlicher Standard für libanesische Küche. Das Servicepersonal war ok, wenngleich nicht super freundlich.
Peter123088 . 2023-09-08
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Really great food at a reasonable price! I had the mixed grill - was very well cooked and great taste. Would recommend!
MJDavies79 . 2023-08-31
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The food and service at this branch of Comptoir Libanais has been declining regularly since it first opened. It used to feel like a special experience at a reasonable price. Now it always feels like you have to fight to be served. The order is never correct and when you get your food it is usually dry, with not that much sauce or much presentation and it is expensive for what you get. There are much better options in Oxford and the Westgate for a meal.
LisaCBolc . 2023-08-28
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Amazing food and great service by two well spoken waitresses, Neha and Laxmi. They made sure we had a great time. Thank you so much for the service.
moizgorach . 2023-08-27
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Delicious mixed grill and wonderful, attentive service from Joao. Service was fast and food quality was excellent. I’ll definitely return.
198ayg . 2023-08-20
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Visited with friends, who had been before, for lunch. Very warm welcome and attentive staff. Great food choices; delicious dining and very reasonably priced. Thoroughly enjoyed our lunch. Would be very happy to return as there is plenty of choice for a number of visits.
Neil S . 2023-08-20
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I've been to the restaurant a couple of times now and found that my first meal was the best. Quality seems to vary day by day and even the lentil soup that I raved about after my first visit wasn't grabbing me again. So I guess it is best to say that this is a place where sometimes you can get a great meal and other times it is just a place to eat.
travelguyPa . 2023-08-20
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Tasty and delicious food and fresh , it will be my favourite place in town to go not the second time but Always. I was really surprised for the taste so fresh
ALISA CORINA M . 2023-07-07
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I came here with my mum and sister, the atmosphere in the restaurant was very upbeat and i enjoyed the music whilst waiting for my food. Although i only got the warm flatbread and hommous it was very rich in flavor and it was very...
Global31421286421 . 2023-06-30
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Les prix ne reflètent pas la qualité du repas Vraiment trop salé et vendre une assiette avec que du Hommous...
Go10328943718 . 2023-06-28
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Visited this restaurant and was appalled, the customer service was disappointing. The staff were lacking friendliness and basic manners. Additionally, I found a hair in my food and had informed the waitress who had no idea how to handle the situation. I wasn't even offered...
KayKay900 . 2023-06-24
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Very nice decor. But everything else was a disappointment. Surely, do not sit outside if you want service because you will not get any at all. Lack of service, ok food. Very disappointing. Do better!
704annemariel . 2023-06-14
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Absolutely delicious food, generous portions and attentive service, without being intrusive. Despite being a chain it felt individual and cared for. Lighting was rather bright but otherwise perfect.
sallytZ2269RA . 2023-06-03
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Horrible restaurant Tous les articles d’artisanat marocain et tu t’inspires de maroc et tu montes au clients que tous ça...
salwa S . 2023-05-16
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This place deserves 0. He steals Moroccan dishes and decoration and promotes it as Lebanese.. it’s cultural appropriation and pure theft. What a shame!
ram h . 2023-05-13
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We had a lovely meal here. The mezza was delicious. We didn’t book, but had a lovely spot. While the atmosphere wasn’t quite like the souqs of the middle east. The food tasted quite authentic and a lovely light meal for an evening.
tmm01 . 2023-04-30
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Great customer service. We had a kind and friendly waiter who was so helpful - I left my e-bike battery behind and he came and he kept it safe for me til I came back! Thank you!
holidayaccount2017 . 2023-04-30
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We love Lebanese food and this restaurant does not disappoint. Even though we didn't have a reservation, there was no problem getting a table. We had two lovely dishes for lunch and went away satisfied. The service was friendly and this place has a nice...
GlobetrottingViking . 2023-04-21
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