GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.6

Based on 782 opinions finded in 1 websites

site_photo4

Nº 634 in 810 in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..chickenbaconsausagecoffeeroll
Score
OpinionsNoteGoogle7823.6

comment_iconOpinions

Had a bacon bap and bacon must be pre cooked! Hard to chew and very dry. Had almond slice which was very hard on base and pretty tasteless. Coffee ok. Nice server though. Will not eat here again.

site_logo

Ellen Hutchinson . 2024-10-21

MORE AT Google

Shame that the employees are so rude, because the location and food/drinks are really good. We got hot drinks around 17:30, went on the terrace, and I spilled by mistake the drink all over myself. When I tried to go back inside to get a napkin to clean myself, the employees told me it was closed (25min before their actual closing time) and that I could not get a napkin (I could literally see napkins from the door). Please change the employees to people that are not so ignorant of basic customer service

site_logo

calyste REVEL . 2024-10-20

MORE AT Google

Overpriced, poor quality food and staff who were sullen and disinterested.

site_logo

Mark David-Gray . 2024-10-10

MORE AT Google

Coffee was a 4. Bacon roll was a 3, would have benefited from cooking it a bit longer. It was very busy and service was good.

site_logo

Iron Roni . 2024-10-05

MORE AT Google

Good place to stop and get a bite to eat while exploring Richmond Park

site_logo

Mark Annett . 2024-10-01

MORE AT Google

Love having a Oat milk drink here with my wife, definitely recommend great place to relax, also to mention Caitlyn is very friendly and she does her job well.

site_logo

Vitor Mendonca . 2024-09-30

MORE AT Google

The tables and the floor need some cleaning🤧 there is good light inside it is warm to warm you up from the cold the service is a little fast and well that also depends on what you order I recommend a hot chocolate with real cream that is very delicious 😋

site_logo

JEISUT BOOKS . 2024-09-29

MORE AT Google

The chicken and fries tasted very bad. The toilet is far and disgusting… too bad because the location is beautiful

site_logo

Alex Bejan . 2024-09-22

MORE AT Google

Really tasty food and reasonably priced Great for a quick lunch or meal

site_logo

Dom Green . 2024-09-22

MORE AT Google

Good service from the (new?) Asian member of staff. However, the brunette girl on drinks just had a bad attitude, needs a word. £10 for Lukewarn flavourless hot chocolate and a bang average sausage roll calls for at least a little hospitality.

site_logo

Santi . 2024-09-20

MORE AT Google

Stopped by for two drinks this morning, clearly marked at £2.70 each. Simple enough, you'd think. But imagine my surprise when I got charged £15. Maybe I accidentally ordered a side of bad math? Or perhaps there's a hidden 'daylight robbery' fee I wasn't aware of. I don't usually need a calculator for small purchases, but it seems that's a must here. Won't be rushing back anytime soon unless I feel like overpaying for simple math errors.

site_logo

medel rosaria . 2024-09-20

MORE AT Google

The girl serving me was so rude and depressed looking - I asked for a latte- she didn’t respond just put her hand out for money - I thought man crappy service, then went to other window to get coffee from another Barista lady, just as rude , no eye contact and just put the latte down - said zero— so I sit on a bench to drink coffee- flat and tepid warm- worst coffee—- I ended up only drinking a 3rd of it - then rode my bike to Nero’s ..

site_logo

Bikon DaDon . 2024-09-01

MORE AT Google

Busy on sunny days & weekends, good ice cream

site_logo

Miki83 Poti . 2024-08-27

MORE AT Google

Lovely cakes and ice creams. Nada was very caring and patient in serving us.

site_logo

Appan Pathmanathan . 2024-08-27

MORE AT Google

The best iced latte and iced matcha drink I have had !! The server was absolutely amazing and recommended so many nice things to try but the matcha was absolutely divine !! If you haven’t tried it yet, give it a try, definitely recommend it to everyone

site_logo

Mary Kelly . 2024-08-24

MORE AT Google

Bit run down but nice for a coffee

site_logo

Dale Pickstock . 2024-08-20

MORE AT Google

Halloumi and Avocado bagels were good.

site_logo

Anish S . 2024-08-18

MORE AT Google

Very good very British sandwiches in front of the deer

site_logo

herve elsensohn . 2024-08-13

MORE AT Google

Quick service and great location :)

site_logo

N Doll . 2024-08-08

MORE AT Google

Nice area car park confusing on getting a ticket or not it's free but it doesn't tell you you have to ask someone found a small snake

site_logo

Rene Silva . 2024-08-07

MORE AT Google

Disgusting attitude of the staff, shouting at customers that they will close in 2 minutes. close your door earlier then. Their laziness knows no limits. Wrong recruitments and rude behavior. When the work is given to international students, they complain. Do your job properly or pickup a dummy.

site_logo

Adlene Laid . 2024-07-29

MORE AT Google

Arrived at the end of the hottest day and tried to order an iced latte but unfortunately all the ice had been used up. I walked away and sat on the park benches but a few mins later Milan motioned me over and kindly explained they’d discovered a couple last ice cubes and did I still want the latte? Really kind customer service.

site_logo

Tiffany Carpenter . 2024-07-28

MORE AT Google

Came all the way just so we could get ice cream etc and have a picnic. Arrived at 4.50pm and it was closed and lady inside had almost finished cleaning the entire place meaning it had been closed a while and despite it saying it closes at 6pm!

site_logo

Zara Allahwala . 2024-06-26

MORE AT Google

Staff are not friendly, don't say Hello or Goodbye and they don't even tell you how much you have to pay. Very off putting for Visitors. Even though it wasn't busy and plenty of staff tables outside weren't cleared for hours.

site_logo

Tracey Morris . 2024-06-26

MORE AT Google

5.80 for a sausage roll very overpriced, bring your own to expensive

site_logo

NatNat . 2024-06-26

MORE AT Google

Delicious food with wonderful views of Richmond Park! Highly recommended!!

site_logo

Markella Kefallonitou . 2024-06-23

MORE AT Google

Cafe Colicci offered an outstanding experience from its friendly and attentive staff. The highlight of my visit was their flat whites, which were one of the best I've ever had. The coffee was perfectly brewed and beautifully presented. The balance of flavors was exceptional, making each sip delightful. Highly recommended for coffee lovers!

site_logo

Meet Shah . 2024-06-22

MORE AT Google

I visited today and my experience was incredibly disappointing due to the rude and unpleasant behavior of one of the waitresses. During our visit, two different family members were unnecessarily told that we were in the wrong place to order and needed to stand somewhere else. The first incident occurred inside the restaurant. A family member ordered after having been greeted by staff, but was then told she needed to go to the other end of the counter (1m away) and order there. There were no other customers around except for one person waiting to pay, so there was no obvious queue. Despite this, the waitress spoke in an abrupt and rude manner, insisting we were in the wrong spot. The second incident took place several hours later at the small kiosk outside. Again, a different family member was just looking at the ice cream when the same waitress rudely informed us that we were standing in the wrong place. Her behavior was so off-putting that we decided not to order anything at all. Overall, the waitress's behavior was uncalled for. A little courtesy and politeness go a long way, and unfortunately, this waitress completely missed the mark. We won't be returning to due to this unpleasant experience.

site_logo

Nicole . 2024-06-22

MORE AT Google

The coffee is very nice. Outside has tables or can do picnic nearby. The green area in front of the cafe and the car park is sooooooo big, can’t see the boundary of the park. Need to cycle inside the park, or drive, not really possible to reach the other end of the park from one end by foot.

site_logo

Kitty . 2024-06-21

MORE AT Google

Food was nice, but coffee is overpriced McD leftovers. Raven took my hash brown from the plate, be cautious 🥲

site_logo

Oleksandr Medvid . 2024-06-16

MORE AT Google

Like this place. Coffee and almond slice for a treat and a rest on cycle rides. Shared the last bits with the cheeky jackdaws. (But don't let them get too close, they'll pinch ya food out of ya hand!)

site_logo

Karel Dander . 2024-06-12

MORE AT Google

Coffee is sometimes OK, sometimes scalding hot and terrible. Given how busy they get on the weekends, quality is not the priority.

site_logo

Tevong You . 2024-06-09

MORE AT Google

Terrible coffee. But it's in Richmond Park, so the unique venue makes you swallow even one of the worst espressos

site_logo

A dM . 2024-06-07

MORE AT Google

Not much choice in food, expensive for what you get. Fridge was empty not restocked, so couldn't pick up sandwiches forcing you to buy hot food.

site_logo

Raiy Noor . 2024-06-04

MORE AT Google

With fresh ingredients it would be an amazing place. The bread seemed stale and much of the food tasted as if it was frozen for a while.

site_logo

Yusuf Muhammad . 2024-06-02

MORE AT Google

Very over priced and poor service. Staff more interested in petting customers dogs than serving them - no washing of hands after either made me regret ordering food.

site_logo

Danny Marston . 2024-05-30

MORE AT Google

Come here on a regular after Sunday bike rides, it coffee here is pretty decent just what you need after a hard workout. The food is also very fantastic offering a variety of pastries etc.

site_logo

Ads Ahmed . 2024-05-26

MORE AT Google

I like that there is a cafe near the park entrance.

site_logo

Jangmi Kim . 2024-05-23

MORE AT Google

If you like cappuccino, don’t come here. Unfortunately it tastes like a cup of frothy milk, not coffee and for almost £4 a cup now, a total waste of money. Not sure how they manage to consistently make bad coffee. Every now and again I try again in the hope that it has improved, but sadly not. Amazing other Colicci cafes in the park manage it so why not here?

site_logo

Michael Hendricks . 2024-05-21

MORE AT Google

A good place to grab a coffee under all weathers

site_logo

Suet Pak . 2024-05-10

MORE AT Google

The food is lush-a bit more expensive than a typical cafe,but worth it,and the atmosphere is good.It's generally got a better class of people compared to sitting amongst motor-mouth chavs in a greasy spoon.The staff,I think their names were Courtney and Libby, were lovely and polite-i'm not sure what the other chaps name is,but he was polite too.I've eaten in here a few times now,and I've never been disappointed in the quality of the food,it's worth every penny.I would highly recommend this cafe,despite what other reviews say.You can't please everyone!

site_logo

Gemma Rafferty . 2024-05-03

MORE AT Google

Wow. Food and service are awesome Thanks

site_logo

DeeJN.V DeejN.V . 2024-05-02

MORE AT Google

Mocha from Colicci is certainly a must try. It has a distinctive and original flavour. I would definitely recommend this cofffee to people who would like something a bit different. Thanks Milan, for your perfect Latte art. I would love to have this Coffee again for sure 👍

site_logo

Arundhathi A . 2024-04-29

MORE AT Google

Really appreciate the care and kindness when my contactless was not working and one of the workers here has kindly agreed to pay for my food and I later transfered him the money. 🙏 Thank you so much!

site_logo

Maria Matei . 2024-04-23

MORE AT Google

Karen’s carrot cake is off the charts.

site_logo

Max Hazell . 2024-04-22

MORE AT Google

Zoe and the gang were excellent. Food were a bit pricey however for the staff and the ambience it was worth it. Great stuff!

site_logo

Nathan Wallace-Esnard . 2024-04-16

MORE AT Google

A busy cafe in the beautiful Richmond Park

site_logo

Jackie Arendse . 2024-04-14

MORE AT Google

Way understaffed. Two people working on sunny Sunday. 16 minutes to buy a bottle of water.

site_logo

Laszlo Toth . 2024-04-14

MORE AT Google

Everything is perfect, i have read previous comments about food, coffee and service. Everything was tasty and coffee is really good. Maybe they fix all of it. Atmosphere place for a little stop and relax

site_logo

Anton Kniahnytskyi . 2024-04-12

MORE AT Google

This is the best spot Ive found to work remotely that’s Uber dog friendly. Weekends are super busy but during the week it’s much quieter in week, so my pooch can snuggle while I work which is a great bonus 🙌. Have been a few times as new to the area and the manager is always so welcoming. Great staff and good food in beautiful surroundings 😊

site_logo

Hate Labels Love People . 2024-04-07

MORE AT Google

The staff are nice at this one! I'll go straight to this one in future.

site_logo

Maisie O'Brien . 2024-04-06

MORE AT Google

What a great place. Enjoyed the buzz of this busy cafe, great coffee fabulous choice of cakes and then went off to see the deer, squirrels and parakeets.

site_logo

Boo Boo L’Amour . 2024-04-06

MORE AT Google

Too noisy for me but otherwise, good.

site_logo

Matthew Rowell . 2024-03-26

MORE AT Google

Possibly the worst smash burger I have ever eaten. It was dead. No flavour whatsoever. And the patty was embarrassingly small for £10.95. The chips and coleslaw were average at best. It was such a disappointment after a long journey.

site_logo

Daniel John . 2024-03-25

MORE AT Google

Very bad experience! We ordered lunch but waited for more than an hour! Wait our time

site_logo

PMacyr Mak . 2024-03-24

MORE AT Google

Got a couple of orders mixed up but a worthwhile coffee spot

site_logo

Scott Sullivan . 2024-03-24

MORE AT Google

Stopped for a quick brownie mid cycle, 5 star customer service, good brownie, lovely atmosphere on a spring day. Shoutout to Romano

site_logo

Charles Farley . 2024-03-16

MORE AT Google

Great place for a coffee and snack after walks in the park

site_logo

Bob Daniels . 2024-02-25

MORE AT Google

I am very dissatisfied with the service I received.

site_logo

Francesco . 2024-02-03

MORE AT Google

Queues were long and the staff seemed harried. Menu sounded good, we had cake and hot drinks. Would go back to try the chorizo sandwich. Lots of parking.

site_logo

Stuart Murdoch . 2024-01-29

MORE AT Google

They have a choice of food it's a bit pricey but that's london

site_logo

Sandra Babij . 2024-01-16

MORE AT Google

Burger I had was terribly dry and underwhelming. Expected more to be honest, especially when they have so many people passing through you'd think more emphasis would be put on serving better quality food.

site_logo

Tyson Harvett-Moolman . 2024-01-10

MORE AT Google

A good stop off when walking or cycling in the park. Very busy but staff nice and food is good. Free parking which is a plus and the police were there offering to mark bicycles free of charge

site_logo

Jill Green . 2024-01-06

MORE AT Google

Excellent pit stop and warn food

site_logo

Jas Rayatt . 2024-01-03

MORE AT Google

Extremely disappointed. We arrived at the Roehampton gate Colicci at 1540 after being caught in a torrential downpour, I was with my 1 year old son and dog (both soaked) to get a hot drink and warm up before heading home. Only to be refused entry as they were shutting early as it was ‘quiet’ yet there were at least 15 people inside. There was also a lady with her son who had also been caught in the rain and wished to seek a short bit of refuge before cycling home. Poor show from you Colicci

site_logo

Andy Hore . 2023-12-31

MORE AT Google

I’ve visited this cafe on 5 separate occasions and only on one occasion (back in summer 2023) can I remember staff giving basic good customer service. No idea why, but the staff in this cafe consistently come across as blank and unwelcoming. I sort of just expect it now and humour myself with it but you can see from other reviews that this along with prices let this cafe down. I suppose given its location it doesn’t really matter. If they were competing on a high street, it’d be a different story and they’d have to try harder or recruit staff that are better suited to this type of work.

site_logo

Jordon Pepperall . 2023-12-31

MORE AT Google

Service is too slow - you would expect a quick bite at a cafe inside the park but it took a long time to have just two cups of coffee then even longer for the food to be ready. Food isn’t too bad. The chicken burger is hot and tasty but the smash (beef) burger is dry. The staff is rude and not smiling, but probably because there were more customers than they could handle.

site_logo

Y Fong . 2023-12-26

MORE AT Google

Worst customer service ever. Food is decent and obviously Richmond Park is gorgeous but the staff were so incredibly rude and unhelpful.

site_logo

chelsea devries . 2023-12-18

MORE AT Google

Not well managed, poor service and food not as per menu. Poor conditions. Location is good and park is beautiful.

site_logo

H Brooks . 2023-11-24

MORE AT Google

What a beautiful day out! Walk the park, stop for a coffee, have brunch - so wonderful to see so many out enjoying life! 💝

site_logo

J J . 2023-11-16

MORE AT Google

Great service and lovely coffee, but everything else is very expensive!

site_logo

Caroline . 2023-11-11

MORE AT Google

I have been served by a lovely young lady who was smiley, polite and very pleasant but at the moment of receiving my hot beverage, another lady took over and put 2 drinks on till. I just wanted to make sure that one of them was mine so I asked politely to confirm that was what I asked. She just looked at me as if I was dumb, didn’t say anything , show me the receipt under the cup, and left without saying a word! Another staff member has to apologise to me for the behaviour of her colleague. For the price of the products, have at least nice people which can make it up!

site_logo

Elodie Durand . 2023-11-06

MORE AT Google

Great place to stop. Very expensive. The bacon, tomatoe and avacado ciabbata roll was nice but at £10 and a can of diet coke at £2.50......

site_logo

Angela George . 2023-10-17

MORE AT Google

It shows 6pm as closing time, but already closed at 5pm.

site_logo

Eren Dincel . 2023-10-07

MORE AT Google

High hopes dashed by appalling customer service.

site_logo

Ed Bailey . 2023-09-30

MORE AT Google

The only place around so they don’t make an effort. 4pm on a Friday; one stale sandwich…no hot food at all…staff looking like they hate their customers…

site_logo

Wakeaholik . 2023-09-29

MORE AT Google

Staff were short when opening the coffee hut, we ordered three Mocha’s and pastries and and the attitude continued from the female member of staff. Staff, coffees and dry pastries need improving to be charging at that level.

site_logo

Jack V . 2023-09-27

MORE AT Google

The dining next to the parking lot is very convenient, the sausage buns are very filling, there are many choices of drinks, and there are different bread choices, and the coffee tastes a little weak.

site_logo

Reborn Wong . 2023-09-08

MORE AT Google

I have an epileptic dog who has separation anxiety making it hard to leave him. I came here but this cafe doesn’t allow dogs to come inside sadly and there was no way to order outside. I find it quite unusual that a park cafe doesn’t allow dogs inside.

site_logo

Oliver van Bilsen . 2023-09-07

MORE AT Google

Great location, food ok but the service is absolutely shocking. It’s not cheap and the staff are so rude, they can’t smile, don’t think about saying please/thank-you. In fact they don’t say anything. If they don’t enjoy the work then don’t work!

site_logo

Philip Monks . 2023-09-05

MORE AT Google

Food here is really good and one must try it. Service was ok and could be better, I noticed the staff looked over worked, and tired. I smiled at the young lady who served me, and I asked her to smile as she seemed to be miles away. We all have difficult days, my Mother passed away recently but I'm still smiling because I've done all my crying. Come on team, you've got a great little business which could be even greater.

site_logo

Yigal “Iggy” Raymond . 2023-09-01

MORE AT Google

Overall quality is reasonable for a cafe. However prices on their website menu are old and current prices are high. I can understand that costs have increased but seems overpriced for what you get.

site_logo

T Chan . 2023-08-27

MORE AT Google

Food tasted good but very expensive

site_logo

L C . 2023-08-27

MORE AT Google

Very nice and friendly. Zoe gave my friend a free drink. Let me change from sparkling water to still. Very nice thankyou very much.

site_logo

BebeChonke Chonke . 2023-08-16

MORE AT Google

over priced £4 for a small cup of fresh lemonade that tasted horrible and loud music the person over the counter couldn't hear me

site_logo

Ronnie Selby . 2023-08-11

MORE AT Google

Overpriced and not the best. With the location and space they could do much better.

site_logo

Jose Zacarias . 2023-08-07

MORE AT Google

Super expensive, almost £10 for a tiny wrap in a huge cardboard box. It also took 40 mins for this wrap on a pretty quiet day! I will say the wrap did taste nice 😌

site_logo

Rachel M . 2023-08-01

MORE AT Google

Unfortunately, I had a bad experience at this cafe. Employees are unfriendly and react very strangely to comments. We ordered a burger, tea and cake. I was asked if I planned to drink and eat in the establishment and if I wanted milk - I answered "yes". But as a result, they gave me tea and cake packed as "take away" and did not pour milk. When I asked if this is how they serve food and tea inside, the employee threw a plate at me so that I could transfer the cake from the bag. I asked for cold milk, but they poured me cold from a can to heat milk for coffee, it didn't look good and I asked again, but they still didn't replace it. The tea was bagged and tasteless for £3 and it was simply impossible to drink without milk. I was in a very bad mood after visiting this cafe.

site_logo

Anastasiia Lukina . 2023-07-25

MORE AT Google

Location is excellent but coffee poor and food overpriced compared to non Colicci park cafes. Could do with more tables outside to cope with busy periods. Sandwich range very limited.

site_logo

Mark Winter . 2023-07-23

MORE AT Google

Very good bacon butty (though pricey) and decent coffee.

site_logo

Mike Stone . 2023-07-10

MORE AT Google

2 young girls serving through the coffee hatch .customer service non existent. Rude no please or thankyou no smile. And charging £7 for 2 coffees

site_logo

Zo James . 2023-07-09

MORE AT Google

Alright cafe in Richmond park. As you can guess it's busy due to the popularity of the park.

site_logo

Jamie C . 2023-06-29

MORE AT Google

Poly was amazing today thank you for your help it’s the cycling guy with the pink jersey on 😊

site_logo

Peter Chamberlain . 2023-06-25

MORE AT Google

No recycling facilities provided at all - no cans, bottles etc. And what makes this particularly egregious is that they provide plantware commercially compostable cups which looks good, but the infrastructure for their disposal to composting is not provided.

site_logo

Iona Deacon . 2023-06-25

MORE AT Google

Rude staff, slow service, noisy music, overpriced. Trays dirty. From 2 of the 5 cups, Coffee slopped into saucers and onto tray and given to us like that. And we were the only customers so absolutely no need to cut corners. I guess the lack of competition ensures a steady supply of customers who have to put up with the poor service.

site_logo

Mike Goldsmith . 2023-06-21

MORE AT Google

£6.35 for 2 slices of bacon in a bap

site_logo

Steve Haran . 2023-06-13

MORE AT Google

Really good café in Richmond Park, would recommend the food and the coffee. Often very busy at peak times and the staff seem pretty stretched

site_logo

Ben Boughton . 2023-06-11

MORE AT Google

They serve one of the best whipped ice cream I ever had.

site_logo

cristian croitoru . 2023-06-03

MORE AT Google

A few months ago their buttermilk chicken burger was nice and juicy but somehow today it was a super tiny piece (maybe a leftover or off cut) of dry and overcooked chicken . Fries weren't very seasoned with rosemary and the cole slaw was just bits of cabbage. Disappointing overall.

site_logo

Amol J. . 2023-05-28

MORE AT Google

Not enough outdoor seating and drinks quite expensive.

site_logo

ABIsunshine . 2023-05-28

MORE AT Google

Similary restaurants in London

restaurant_img
3.6

1144 Opinions

location-iconHampton Court Rd
British
outdoor_seating_181859takeaway_181859delivery_181859

The braised beef with beetroots was bland, only 3 small bites of beef, potatoes were tastless and starchy, and bland rice. Don't waste your time and appetite. Instead, go to the Mute Swan, that's the pub in front of the castle entrance

restaurant_img
3.6

3408 Opinions

location-iconRiverside (Off Water Lane)
British
outdoor_seating_145182takeaway_145182delivery_145182

We believe the beef roast we had yesterday was one of the best we have ever had. Ordered this with a side of Pigs in Blankets and Cauliflower Cheese. Downstairs the pub was cozy and the staff were attentive and friendly. Would love to return soon. Thank you

restaurant_img
3.6

1644 Opinions

location-icon15 London Road
Mexican
outdoor_seating_309513takeaway_309513delivery_309513

We ordered 5 burritos and burrito bowls to be delivered from Deliveroo. Exceedingly disappointed. They were tiny portions and flavourless. The menu had vastly reduced options from what we've had before. Myself and my fiancé have been and eaten in and the food was properly sized and delicious. It felt like a waste of money at £14 each for what was essentially a £6 portion. Only positive point is that is was still warm. We won't be ordering again.

restaurant_img
3.6

2313 Opinions

location-iconThe Embankment
Other cuisines
outdoor_seating_145882takeaway_145882delivery_145882

We had a lovely time at Barmy Arms. The food and atmosphere was great and Kariem the manager made us feel so welcome. We will definitely be back again.

restaurant_img
3.6

125 Opinions

location-icon19 High St, Hampton Wick, Kingston upon Thames, KT1 4DA
outdoor_seating_353621takeaway_353621delivery_353621

I've been a long term customer but I won't be going back after the awful customer service. One night they gave me the wrong pizza when I collected and I didn't realise until I finally got home. I called them and explained the mistake and the person on the phone was very understanding, apologised and said that I can have the next one for free. Fast forward a week and I call them to claim that free pizza and the person on the phone was rude, insinuated I was lying about the situation and refused to give me the pizza for free. As a word of advice don't promise things you refuse to deliver and don't lose a regular local customer over a few £ worth of ingredients.