Based on 109 opinions finded in 1 websites
Based on 109 opinions finded in 1 websites
Nº 220 in 353 in Lichfield
Nº 33 of 58 Other cuisines in Lichfield
Opinions
Visited here onba Saturday afternoon and was served by the very friendly Adam. Ordered a hot chocolate and mocha and 2 cupcakes. All arrived quickly and we're delicious. Keep us the hard work. Thank you.
CSP8830 . 2024-08-31
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Awful customer service from Dan. Rude, unprofessional, and a dirty shirt. We only asked for cream and marshmellows for my six year old granddaughters hot chocolate, he was so rude no wonder the rest of the staff in there looked so miserable, if he treats them the same.
Julie D . 2024-08-06
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Yes this place is absolutely fantastic and I would recommend this place to anyone who's interested coming along for a good taste of the good stuff
Josh P . 2024-02-19
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The best cafe in Lichfield I highly recommend it as the food is as good as the staff who are really kind. I love it there it so good!
Fifa P . 2024-02-12
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When we walked into the cafe, it was bustling with customers. However, the staff was quick to attend to us and took our order in no time. We were pleasantly surprised by how fast they served us, considering how busy it was. The seasonal drinks we ordered were delicious and tasted like they were freshly made with high-quality ingredients. The flavours were unique and perfectly complemented the cosy atmosphere of the cafe. Speaking of which, the cafe was warm and inviting, with a clean and tidy environment. It was evident that the staff took pride in their work and kept the place well-maintained. As dog owners, we were happy to see that the cafe was dog-friendly, and the staff even offered our furry friends a bowl of water. Overall, it was a great experience, and we left feeling satisfied and happy with our visit.
ompot . 2024-02-11
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Excellent decaff coffee, especially when made by Jack or Dan who always greet you with a very warm welcome without doubt the best in town, great atmosphere, visit as often as we can.
stephspinks . 2023-11-12
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myself, my sister and my dad come here on the regular. absolutely lovely atmosphere and lovely baristas. the cakes are delicious and the coffee is spot on !
Quest38629433279 . 2023-09-02
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It’s a shame we’re regulars and lately drinks have been v frothy and a couple of weeks ago one of them chose not to serve me and I had to wait considerably while others got served and although I asked about the item he simply shrugged their shoulders at me! . Used to serve nice latte but lately been going in and has been v weak and very frothy. One even commented to say we don’t serve frothy drinks! Quite surprised they answered me back in that manner. I would have preferred good manners. It appears the loyalty in coffee 1 does not count .I don’t like a frothy drink and instead let’s make it rubbish attitude so that I will go away! We been going there a long time before some of the newish staff came along. When the drinks have been made by the right person you’re ok but I think one or two of them got a chip on their shoulder about making you a nice drink the way you ask for it !!! What a shame for the very poor immature attitude!! It’s sad that some of them who have left, left with their professional etiquette as well. Poor and rubbish behaviour from some of the staff!! It’s a dog friendly place nice location so would prefer to go but hope things improve.
FellowTraveler491637 . 2023-03-06
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It’s got such a welcoming and cosy atmosphere inside and they have great customer service. Fantastic to come either on your own, with family or with friends.
Zac4747 . 2022-09-26
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I've visited here many times with my mother in law and can't fault the coffee food and most if all the amazing staff they are all so lovely and can't do enough to help you in any way they can ,my mother in law is disabled and the staff are truly wonderful to her ,we never have to worry when she comes for daily coffee ,we know she's going to be looked after ,so thank you
935catherineh . 2022-08-13
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We have been there a few times now and I don't know whether it was too many staff on training on the days we went or something else. The lady behind the till asked me 3 times for my order until she got what I was saying, the coffee ticket must have been wrong or something so the guys making the coffee needed to double-check with the customers, mine went wrong and they had to re do the coffee. It was busy don't get me wrong but everywhere is pretty busy on a Saturday in Lichfield and I hope management is trying to consider this with their staffing however I am well aware that finding staff post pandemic is difficult. I just hope that you will train the newbies quickly, as the coffee is good quality when done by the right person. I went during the week and it was lovely, really good, strong coffee, milk on my cappuccino was done to perfection too and the barrista was super friendly and seemed to really like the job. Talking to him about the coffee options reassured me he knows all about their products which is great. I will definitely come back and hope to give you a better review next time, but I can only go by my experiences.
P0cca . 2022-04-20
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13/3 - Sunday at coffee1. The service was terrible, they were to busy talking to make the coffee and the queue was 5 people deep waiting for their drinks. They kept on chatting and being very slow. Normally a relaxing place but disappointing this time when there was a lot staff on but not much happening. I waited 15 minutes for a coffee and my friend had waited 30 minutes. Come on coffee 1 sort it out!! At £3.20 for coffee I don’t expect to have to wait so long!
G9859MLlisas . 2022-03-13
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I had noticed this branch on a previous visit to Lichfield so tried it out. Good coffee and cheesecake and a pleasant atmosphere. The staff member was nice and I enjoyed my visit. Overall the Coffee#1 chain is pretty good.
CarltonA10 . 2021-09-20
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As above: they have closed a toilet because they “have insufficient staff to clean them”. Looks like Cafe Nero for me
Raymond Y . 2020-10-04
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I have just visited your branch and I was greeted very nicely by the baristas- it was very well laid out land covid compliant (and easy to understand!) The most wonderful part of today’s visit was not the coffee (although I do love the coffee!) it was Reece and kian (I hope that’s correct!) I placed my order with Reece and my little girls were really desperate for a drink and the toilet so I paid but to my horror I had over used my contactless on my phone app and I had lost my bank card! I had also got a flat tyre on the way into town so I was quite harassed😂 Anyway- the point is , is my eldest girl has special needs and does not understand the change in routine or sudden change so to say that she can’t have something which she thinks she’s getting is a bit of a disaster but Reece was SO kind and let the children have their drinks and use the toilet without any issue being made, I can’t tell you how much this means to me especially in my circumstances! Needless to say, these boys made my day turn into a very good one! Thank you Reece and thank you coffee #1 for hiring such lovely team members! I will be back very soon to pay and drink more lovely coffee 😌
bhamunigirl . 2020-07-24
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I love this coffee shop, and visit whenever in Lichfield..... the drinks are fabulous and so is the food...... but the toilet yesterday was pretty disgusting. The plug was covered in thick grime and the whole cubical looked like it needed a really good clean! !
julien510 . 2020-03-16
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I had 40 minutes to wait for a bus so rather than suffer in a bus station open to the elements, its under renovation/ alteration, I popped next door to a shopping complex called Gresley Row. It was very busy, first impressions was that it was a bit like that very popular coffee chain with a name that conjures up the cosmos, though only in appearance and layout, the feeling was quite different, it had a warm cozy inviting feel. I ordered a flat white coffee, and decided on a lemon drizzle slice from the extensive range of cakes and pastries. They also have a selection of savoury items, panini, croissant etc. I found myself a table, now it was busy so was there no choice than to clear the table from the previous occupants myself, I was gratified that the barista thanked me and I collected my coffee and slice ready at that moment. I enjoyed the excellent coffee and the lemon drizzle slice was okay, maybe a little dry but a nice citrus tang. It is Coffee1 policy to make dogs welcome, I understand that there is a particular area in the cafe, however, I have some reservations about this policy altough I didn't see any dogs during my visit, but I am sure their owners are grateful that they can be with their pets while they enjoy a coffee. Overall an enjoyable visit and as I said a cafe with a great friendly ambience.
drew22PerthAustralia . 2020-03-01
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I visited here with a friend Friday last week just before lunchtime, i'd never been in here before but my friend had recommended it to me. Upon entering I felt right at home - the coffee house has a very quaint and homely feel which is really good considering 'Coffee#1' is a chain. I really liked the vibe of the shop which definitely didn't seem as standardised as a Costa or Starbucks. The drinks were tasty and although they were more expensive than you would pay elsewhere you didn't really mind as the whole experience made the extra cost more worthwhile. Very nice!
Worldtravel1992 . 2020-02-09
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A lovely spacious cafe with very comfortable seating arrangement. There is also a bookshelf if you are not shopper and you other half is and hang out. Coffee / Food Selection is great. There's plenty of choices even for the fussiest companion. They love dogs and so we love them too.Staff are amazing -please owners-hire more staff as it was heaving when we went there on Saturday afternoon. The coffee is amazing- they give you a little history of their current coffee beans at the beginning of the counter.
MichyPositiveFoody . 2020-01-31
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The staff are are welcoming to dogs and humans! Good coffee and service with a smile.Now I have a little dog it will be my go to cafe.
ANNA J . 2020-01-28
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I visit a lot of coffe shops on my travels and this one is my favourite and i try and get there as often as possible.The staff are 1st class and so is the coffee. I sit and drink my coffe, and read the paper in comfort and even when it is busy it's still a pleasant place to be.
mybes . 2020-01-15
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Ideal located in the centre of Lichfield. Friendly and helpful staff, good choice of coffee, tea and cold drinks. Highly recommended.
Paul-Antony S . 2019-12-24
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First time visit and quite impressed. Coffee hot and tasty. Friendly place and parking very nearby. There is some seating outside and dogs are welcome.
bsw937 . 2019-11-18
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Three visited for late morning coffee. Coffee with custard tarts. The tarts were excellent the coffee very good which prompted me to buy house blend coffee beans to take home. 220gm £5. However there was a sign in front of three rows of bagged coffee stating '50% reduction on marked price' The sign virtually covered all three rows. I waited in a queue at a till while a female operator attempted to make a refund. The queue lengthened meanwhile. Having stood for more than 5 minutes I decided to leave but a supervisor appeared to sort out the problem. Presenting the bag of coffee I was informed the 'sign' only applied to the decaf row of bags. What a shambles!
ulstermarine . 2019-08-02
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I have been here on number of occasions and the service is always very poor. There is always a long line and even once you have ordered it takes them a long time to prepare your drinks. The staff are not overly friendly but the coffee is nice.
abzidoo93 . 2019-06-30
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I visit Coffee#1 at Lichfield most Wednesdays with a colleague around lunchtime, in between work commitments. It's always been very good service here - the staff are very obliging. In particular, staff member Sue always greets you with a smile and makes time to chat. In this day and age, where not everyone is polite or has time to give, it's a welcome change!
richmjeffries . 2019-06-22
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A day in Lichfield and in need of a drink..
RichardBSutton . 2019-05-23
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We have stopped for coffee in Lichfield a number of times always going to the same place, but now closed then we spotted this place. We were served very good coffee and excellent Victoria sponge, probably the best ever. It will certainly be our place of choice for a coffee stop on future visits. The coffee and cake were excellent value for money and service was good too.
marionn384 . 2019-05-07
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Visited today 22nd April. Nice friendly staff Spotlessly clean, nice Cappacinos too. Just nice to sit n chill out, watching the world go by. We had a couple of very fresh muffins too 😋 worth a visit n reasonably priced.
C6522IVpaulb . 2019-04-22
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Sited top end of town centre by Argos. Large premises nicely laid out with different size tables to suit all sizes of gatherings. Decorated to be a nice place to be.
mandipullen . 2019-04-14
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Always a friendly face and great service at Coffee#1 Lichfield. A lovely atmosphere to grab a well earned coffee and a bit to eat.
Rushy7916 . 2019-02-20
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Visited here a few times now and always cheerful staff and lovely service. Really enjoyed the spiced cappuccino and hubbie had a mint tea which he said was very nice, prices not bad.
TheSpencers71 . 2019-02-17
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Went here for lunch and a cake with my husband. We spotted 2 vegan dishes, a Rogan Josh and a Dahl that looked scrummy, and both were advertised as being served with a naan. We ordered them plus drinks and cake and the chap serving us got a but confused with our food order, and what bread they were meant to come with, but we got there in the end. However when the lady (maybe the manager? But definitely someone senior) brought our food over she threw her colleague under the bus by telling us she'd given him a leaflet about the new dishes 2 weeks ago and he should have remembered how to put the order through the till! We thought this was completely unnecessary, we had just assumed either the chap was new or the dishes were new, and it hadn't bothered us, we didn't need her moaning about, and embarrassing, her staff team. Anyway, other than that the food was tasty, coffee good and cakes delicious. It's a nice place with quirky decor, lots of seating, good food, if a tad overpriced (but what coffeeshop isn't these days?!) and also an area for customers with dogs. Would recommend going, just a shame the visit was tainted with the lady's comments.
rachelrebekah . 2019-02-05
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Coffee 1 Chain of Cafes always maintain a good standard across their locations as does the Lichfield establishment. I would rate Coffee 1's Capucinos as probably the best in the UK (Our opinion!). Always a nice ambience with a nice selection of cakes etc and at reasonable prices compared to some other out lets. They are mainly south Wales based and I think Lichfield is their furthest North in the UK, but hopefully they could expand even further to the Northern and other Midland counties one day!!
Ken C . 2018-12-09
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Took my mum out for her birthday and service was slow , and confusing pricing !
miriam c . 2018-11-26
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This coffee shop welcomes dogs. There are plenty of tables and it has plenty of natural light. Drinks are ok. The staff very pleasant and friendly.
378lizh . 2018-11-18
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Quite well run for a chain and in my opinion, they serve far better quality coffee than the other big three. The one in Lichfield is spacious and has a variety of seating, not everyone appreciates low, squashy sofas. They had portions of cake etc on offer but the smarty cookie I had wasn’t as nice as it looked. Not sure how good the rest of the food was but just the thing for a coffee stop.
violets728 . 2018-11-15
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This coffee shop is nice enough but the staff aren’t very pleasant. It’s not that they are inherently awful or anything but just that they don’t give decent customer service. Would it hurt if o smile?
LadyDooDaa . 2018-11-11
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Best coffee in Lichfield, and lovely snacks. Love those Portugese custard tarts. Friendly staff. Just the perfect place to spend an hour with a good book, spotify, and a great big window to watch life rushing by outside.
Martyn W . 2018-11-11
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Visited today for the 3rd time, did quite like the place, good staff, good coffee. However was shocked to see parent changing baby on a coffee table. Yep they had a changing mat, but really? People put their food on those tables. When mentioned to staff, they advised they would make sure the table was cleaned properly when they left........ Do they not have baby changing facilities? What is wrong with parents that they hunk this is acceptable??
Emlutay . 2018-09-29
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This is a great location for nice coffee, very friendly staff and atmosphere. Service overall was outstanding. Thank you
Shane1609 . 2018-09-25
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As a fan of Coffee 1 we took the opportunity of visiting Lichfield and found a good size branch close to Debenhams with friendly and experienced staff and enjoyed the latte flat white and accompanying snacks well worth a visit
746michaelh746 . 2018-08-28
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This coffee shop has recently decided to welcome dogs. They do a 2 for 1 offer on smoothies at the moment - ours were very nice as were the small cake bites we tried. The staff very pleasant and friendly.
378lizh . 2018-07-23
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Coffee #1 in Lichfield is a great place to sit down and have a brew or smoothie. I had the spinach, kale, and mango smoothie and a vegan brownie. Both were absolutely fantastic.
ragiansanti34 . 2018-07-22
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Friendly relaxed atmosphere with lovely decor. Often busy (which is a good sign) but always worth the wait. Coffees always consistently the same unlike other coffee shops I could mention. Friendly staff too. I always enjoy my coffee break here.
jennrow . 2018-07-13
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I visited here with my friend and was pleasantly surprised at how lovely the staff were. My latte was fantastic and the cakes were to die for. They offered a brilliant range of drinks at competitive prices, and I’d much rather go here now than costa coffee round the corner which used to be my regular coffee shop
Reviewer3955 . 2018-07-07
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My favorite cafe/coffee shop in lichfield. Nice and relaxed atmosphere with a great interior - plenty of seating and not too squashed together. Lovely cuppa and their hot chocolate is scrummy
rosiebev . 2018-06-13
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Coffee good quality. However the queue to be served took a long time, the floor was covered in food and several tables needed clearing. Not sure I would use this cafe again.
katerickman2018 . 2018-05-07
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We called here for a quick lunch and it was great the staff were very helpful,the food was very tasty i had the flatbread medley which was great.My husband had a Apple juice which was freshly squeezed and said it was wonderful.When we are next in Lichfield we will go here.Keep up the good work.
wilkosteph28 . 2018-04-08
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A very big thank you to Reece who is quite simply excellent. I am very fussy when it come to my toast, I have to have it as soon as it comes out of the toaster so I can melt in the butter. No problem for Reece. He listened to my fussy request and even went so far as hearing the plate in the microwave for me. Thoroughly enjoyed my toast all thanks to the care and attention of Reece.
MacyPGray . 2018-02-27
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I went late morning and it was very busy but my son who'd arrived earlier had bagged a table. The last time I visited I found the service terrible, but this time the young man that served me couldn't have been more helpful and pleasant. My coffee was full of flavour and although a little strong this was rectified with additional milk which the helpful assistant gave me. The cakes looked nice but I didn't try them this time - but will go again and sample one next time. I liked the quirky decor - wooden floors and tables, things to read on the walls etc which make it abit more appealing than the usual coffee chain type places.
straw_hat11 . 2018-02-23
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We came in for lunch and first found the place full to the brim so decided to come back later. When we did get seats it was a long queue for food, though that does give you plenty of time to decide as there is a wide range on offer. Sadly they did get our order wrong about quite a few things, wrong hot chocolate, no jam with an order, only one panini instead of two. This made the wait even longer but when it was eventually all sorted it was nice enough. Probably not the best place to visit on a weekend.
EnglishRose2417 . 2018-02-18
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The coffee here is ok, it does the job if you can't be bothered to walk around the corner to Costa or Nero, however both times I have been in here I have found the female with the short dark hair and wearing glasses to be incredibly rude and abrupt, when asking for the money it was just '£' without any please, no thank you etc, felt as if we were an inconvenience and in the way. The time before we were stood at the end of the counter and she wanted to get back behind there, and she said 'excuse ME' in a really loud and obnoxious manner. For this reason, I would not return. At Nero you get proper service, a smile, and you actually feel welcome and not an inconvenience.
bexhaskett . 2018-01-21
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Very few staff serving meant a really long wait, but as we're determined to try out everywhere in Lichfield, we queued and ordered. Coffee was nice but panini was very dry (chicken and pesto), and the food choices on offer were quite expensive. Really liked the Portuguese custard tart, though. An interesting place that is so big it does get a bit noisy and could be a bit more cosy. Might try it again in a while to see if it's any better.
Anjsimone . 2017-12-25
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This place is always very busy but it’s worth the wait coffee is exceptional the staff are always friendly there’s plenty of tables to sit a very nice vibe keep it up
K9431TProberts . 2017-12-23
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Popped in for coffee to warm up (snowing outside) What I like about Coffee 1 they get to know how you like your coffee, it may not be the fastest coffee shop in the world but the individual service is second to none. I like my coffee done a very specific way and they have spent time getting to know just how and 9/10 they get it right, even when new staff start they will train them in individuals style of coffee,
churchRules . 2017-12-18
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I have passed this cafe a number of times and it is always busy, so thought I would give it a try. I arrived around 11:45 and it was indeed very busy. I liked the loose leaf tea in a nice little pot and the tea cake I ordered, which was huge! The only down side was no-one seemed to be clearing the tables, hence they were piling up as customers were moving used crockery from one table to another in order to sit down. They did get cleared eventually, but only having three staff on at a very busy period is not good.
Mollybellle . 2017-12-18
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Need a real look at the staff Manners cost nothing Wasn’t busy but seemed to be more interesting in chatting than serving customers Wouldn’t waste your money or time
JD2767 . 2017-12-14
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Staff was friendly and the atmosphere welcoming. Great place. Family friendly with a good variety of eats with great coffee.
wernersaunders . 2017-11-19
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Love the shop coffee is good unlike some other coffee shops. Once they get to know you and ur tastes they go out of their way to make your coffee as you like it. If there is ever a problem it is always sorted. Enthusiasm of new staff is great and always seem willing to learn. My only complaint is if you are sitting down the end where the dishwasher is it is very loud the divider needs to be higher to block the noise out.
Suz T . 2017-11-07
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I’ve been here a couple of times now and the service has been consistently brilliant! The food and drink is always great too! They have a large menu of drinks to choose from and the place is always really clean.
chloe06xx . 2017-11-07
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Popped in for coffee and cake with the grandchildren. Luckily, we managed to get a sofa as it was quiet. However, the guy behind the counter managed to get our order wrong. He twice bought us the wrong cakes and although the coffee was fine, the children were getting frustrated not receiving what they had asked for. Not to do the place a disservice we returned together, without the children and tried the stronger coffee which was more to my husband's taste. This time the place was full of pushchairs and the only place to sit was right at the rear in a corner alongside the counter. Not the best position, very dark. Prefer Costa.
RITA653 . 2017-11-06
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I often visit in the week for a quick coffee and I have to say some of the female staff there really need to cheer up. One was really quite rude to me today over nothing. It doesn’t take much effort to be nice to people it’s a shame as I really like the place otherwise. I very rarely write reviews but felt compelled to today.
675LucyR . 2017-11-06
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Have popped in a couple of times before for a snack and a coffee. The coffee is very good. It wasn't particularly busy, but this time I was served by the rudest person ever! I assume she was in charge by the way she was snarling orders at the other members of staff. Usually the staff are very friendly but this person needed some customer service training. No eye contact, no please or thank you, no manners. Besides this the "unisex" toilet was filthy, with no soap. I won't be going back!
amandawood2807 . 2017-10-27
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A group of us went to Coffee#1 for lunch after our weekly baby group. Great location and lots of room for buggies - that's practically the only positives.
BigDave4664 . 2017-10-23
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Me and my friend grabbed some drinks while in town, i had the popcorn hot chocolate it was so delicious! I wanted to go back and get another one! The decor was really cool, looks like somewhere you can have a good catch up. Will be back :)
KerryAdams_71 . 2017-10-21
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Very good coffee especially the filter. Cakes are godly too. Well located and brilliant staff, very helpful.
Luke R . 2017-10-21
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‘Popped’ in on Saturday morning for a couple of drinks with my husband. We joined the queue with about 8/10 people in front of us, it took about 35 minutes to get served. Everyone was reserving seats because they were waiting for so long which was fine, except when we went to sit down there was limited seats despite most of them not being used yet. There is only one toilet which isn’t ideal at all for such s large place. The coffee and smoothie we had were very nice, as was the tapas cake selection ( although we did ask for certain cakes and they just plated up random ones). The place is ridiculously slow and understaffed, don’t pop in unless you have an hour free for a coffee.
Lulujones89 . 2017-10-15
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All ways had lovely support from staff, meet regularly on a Fri with a social group, staff always accommodating cakes a bit expensive but thats the head office fault not the staff, The noise can be over powering at times, and the general lay out to help the sound could be re thought, The disabled loo, is not adequate for a large wheelchair, and there should be more loos for the amount of covers there are, If it busy in the mornings you can expect a 20min wait for ur coffee, When fully staffed it seems to work like clock work, but if they are a bit short staffed you can expect to wait a bit, and sometimes the tables are messy due to lack of staff, I have always found them helpful and mostly with a smile, and can take a joke, It is my favourite coffee house to visit, and always my first choice
churchRules . 2017-10-02
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My daughter and I stopped by Coffee#1 for an impromptu take-away drink. Studying the extensive drinks menu as we stood in line we decided on an After 8 Chocolate, chilled.
spanglespacehopper . 2017-09-23
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The good points of Number One are manifold and covered by other reviews. But the expresso... I have drunk expresso in many places, and had some excellent coffees in my time. But I have never been faced with the question "high roast" or "medium roast" before. When I asked what this actually meant, and I'd like an Italian roast for my expresso, I was met with total blankness from the coffee servers (barista has to be earned). I have had both "medium" and "high"; the former insipid, the latter bitter. I truly believe the expresso is produced as an ingredient for the ubiquitous flat white and other milk based coffees rather than a decent expresso itself. Which is disappointing when presented with all its marketing of superior beans etc.
niccarlyle . 2017-08-21
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Arrived at 11.30 plenty of tables free but only 2 people serving it took me 20 minutes to buy 3 coffees everyone in the queue was moaning some left to go elsewhere. Lady in queue behind me said they never have enough staff and seem disorganised. Once I did get served I was asked if I wanted "medium roast "I had waited so long I just said yes whatever. This turned out to be their special of the week at an extra cost. That was not explained to me. The coffee was lovely but the whole experience wasn't what should have been a relaxing catch up turned out to be a hurried natter.
nlm999 . 2017-08-18
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Lovely spacious place. Great coffee and lovely proper food. Food is freshly cooked and very tasty. The staff are very attentive however they are worked to the bone and need more staff on. That's the only negative lovely vibe in this place
primus13 . 2017-08-14
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Visited this coffee shop as an alternative to Costa in Ventura (as it's always cold in there and further for me to drive) to get some work done. Found Coffee #1 on google and thought brilliant!
RachelSteer . 2017-08-08
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I LOVE this place! Compared to the usual rubbish that is Costa or Cafe Nero this place is amazing! I am a self confessed Coffee Snob and every time I come here I'm squealing with delight at their latest brews.
slowreality . 2017-08-03
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Although this is a really lovely coffee shop very spacious I think they need to get the place better organised. Each time we go the queue and waiting time gets longer. I normally want to go for a drink, for a rest from walking around the shops , not to be then spending 25 mins plus standing in a queue . This place never seems organised, the staff don't seem to have specific jobs . Please get someone fully trained to sort this out, I can't be the only one moaning surely. On two occasions our chocolate has been cold and one only Luke warm . The coffee shop in appearance is the best one in Lichfield, just the organisation needs looking at f
Aprille D . 2017-08-03
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First visit. Was really surprised about this coffee shop. Superb for children, clean high chairs and food offerings. Will definitely be back again
Joanne B . 2017-07-09
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This place is welcome relief from other cramped Lichfield coffee shops. I ordered a tuna melt panini and opted for the extra coleslaw which really was delicious. My four friends all ordered various things, all of which were lovely.
NathalieB3728 . 2017-06-26
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A Good Roasted Coffee. Massive plate sized Teacakes. Good selection of cakes and Sandwiches on offer.
paulmyatt . 2017-06-24
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Somewhat what hazard seating and decor gives this place it's own charm. Nice range of beverages available and a lovely ambience.
RogerN406 . 2017-06-11
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I do like this new coffee place. My mother is light sensitive so we try to look for places that are quite dark inside and this is good. It feels more spread out and less like a chain than other coffee shops. The drinks are also nice and so are the cakes. One thing that is seriously lacking however is good staff! Went in on a saturday morning to only two staff members who were trying to serve food, serve people and make drinks. That would be fine if they were at least polite about it. They didn't say sorry about the wait or anything and one of the servers was even on her phone. They are let down massively by their staff who just couldn't seem to care less. Such a shame
Emma L . 2017-06-07
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Perfect place to relax with friends or family. The staff are kind, helpful and friendly. Coffee is delicious, hot chocolate and cake are the perfect treat after a shopping trip.
vicholm . 2017-05-30
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I was visiting lichfield with my parents and they took me into this coffee shop, I had my two youngest and my teenage son, straight away my youngest daughters went straight to the colouring books and crayons that were available, great idea while I'm at the counter getting my order, when I was being served I noticed they had children's sized hot chocolates, never seen this before another great idea and they had all the trimming too, my son tried the chocolate frappe and he loved it, I had the coffee with was nice not too strong but not weak either, just right, staff are very friendly making sure you have everything before you leave the counter, definitely better than the other one round the corner will go again when I'm back in lichfield
Janet T . 2017-05-23
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This is a lovely coffeehouse, a wide range of seating.
Carole A . 2017-04-24
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We wandered into this coffee shop when passing in need of caffeine and a bite to eat. As it was not too busy we bagged a comfy Chesterfield sofa and enjoyed the quiet atmosphere. A chain but it didn't feel like one. Good coffee too! There only appeared to be one person serving the steady flow of customers but still pleasant and smiling.
Tracey P . 2017-04-18
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I popped into Lichfield to buy a shredder and notived this coffee shop opposite. My partner and I decided to go and have a coffee. The coffee was lovely and the hot choclate was also very good and rich. The staff were very friendly and helpful too. open till 6 as well so after a hard day shopping you can pop in to relax and rest those feet.
Salina S . 2017-04-17
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Loved it! Large spacious cafe didn't feel cramped or rushed. Nice looking food. I only had a Welsh cake and pretzel cake (sounds weird but gorgeous) all handmade I believe. Good range of drinks. Room for wheelchairs. There were chairs outside but a shame it's only a view of argos lol
shropshire69 . 2017-02-01
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I really recommend this cafe. Really spacious. Especially good for pushchairs and wheelchairs. Staff are really friendly. The Coffee is nice and so is the cake! Well worth a visit.
Shevonne H . 2017-01-20
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Such a delight to find such a friendly coffee shop, plenty of space with people quietly chatting. Lovely atmosphere, great coffee and good choice of snacks.
kathy b . 2017-01-13
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What is this? 1996? What cafe doesnt offer wifi? They tried to get me to piggyback off another nearby shops wifi, but that didnt work, nor did it feel right. Annoyed.
Luap123 . 2017-01-06
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We called in during a visit to Lichfield as we wanted a snack and drink on a cold day. The coffee shop was very busy which we took as a good sign. We ordered a couple of hot chocolates and some cakes.
Daf_J2014 . 2017-01-01
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This place a usually busy so we just popped in for a coffee and cake, good coffee and lovely cake. I would consider having lunch here as the food looked good and they have a 5-hygiene rating.
Vanessa B . 2016-12-09
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Popped in for coffee with family on a Wednesday. There was a few people inside but noticed straight away lack of sandwiches on display. Ones that were there did not look appertising at all including the Quiches. Had drinks (hot chocolate not good) we ordered teacakes which were not toasted properly and not nice, Would not recommend at all.
lynda j . 2016-11-26
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Have visited several coffee 1 establishments in different parts of the country this so far has been the worst. Unfriendly staff stressed out when there was only 2 people in the queue. Dirty tables and so noisy. Don't know if it's the building but the noise just echoed round the place not helped by the fact that the staff were slamming the dirty crockery around whilst collecting it. Not my favourite coffee 1.
jtull73 . 2016-11-15
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I'm fed up with all the High Street coffee shops so I love Coffee #1 - the ambiance is great and the coffee is lovely and hot with a great taste. Great service too. Lots of lovely places to sit so it is never too over-crowded.
AnnieAries . 2016-11-09
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I have visited this cafe a few times now. On each occasion I have been warmly welcomed.
Shevonne H . 2016-10-19
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You can't see how big the place is outside .its lovely big space and decoration also very nice .i popped over with my daughter about 12 o'clock it was very busy but the service was pretty quick !you could sit here for hours !i had a carrot cake which was lovely .i have to say I struggle to choose as there was so many choices
595denizy . 2016-10-15
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This coffee house was recommended to us. We would not have found it otherwise. Location is not exactly in its favour, but the decor and vintage pieces, including tables and chairs are pleasing. Interesting detail of local historic figures, such as Johnson and Darwin are shown well on the walls. Ample soft seating around tables and kitchen chairs is another pleasant find. A good range of drinks and treats is available, including decaffeinated tea. The treats are fairly pricey but the toasted tea cakes are huge. In all, a good visit although service was not exactly polished - but the food did appear very swiftly. Toilets to the rear - only one in total. Pushchair and disabled access all good for some tables. Some parking nearby.
JANET B . 2016-09-27
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Always wanting to try new places for coffee and cake we didn't want to let the opportunity pass when we had time to kill in Lichfield recently and I must say if I had read previous reviews prior to our visit I probably would have given Coffee#1 the swerve!
ItchyFeetLichfieldUK . 2016-09-25
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Have used Coffee#1 in Chepstow and always liked it. Now in Lichfield and just as welcoming and comfortable. Plenty of room for groups and areas to just chill with a book. Spacious layout with room for wheelchairs and pushchairs.
Fiona C . 2016-09-19
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176 Opinions
Great Place for a lazy brunch, service was very good despite it being very busy, staff were excellent and friendly, food was very good and price point was spot on ! We went with our daughter and partner and had a lovely time. Thank you and well done!
75 Opinions
Fabulous fresh food great service to. Coffee piping hot just how it should be. One thing stairs to loo really dangerous for OAP’s .
67 Opinions
Astronomical prices! I called for a pint, only cider on was Somersby, it cost me £4.85 Dreadful place. No damn wonder it was empty, never again. Avoid, Wetherspoons is next door.
135 Opinions
Stopped here for a Latte during our walk. Unfortunately it was made with instant coffee. We had a small size which was tiny. Two mouthfuls and it was gone and at £2.50 expensive. For that money you can get a decent size cup and a real latte. It is a shame because this is a nice place, but would go to the other cafe next time.
24 Opinions
Best icecream 🍦 iv ever had 😍😍😍 altho iv got to say I wish the staff where a little more friendly 3 times iv been now and every time iv not felt very welcome and greeted great. Won't stop me going though