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4.5

Based on 90 opinions finded in 1 websites

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Nº 847 in 4016 in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..coffeecookedcream
Score
OpinionsNoteTripAdvisor904.5

comment_iconOpinions

I made for this cafe because its sign said "Coffee Diner", and I wanted to have a coffee and dine. It fulfilled both wishes pretty well. It's a standard cafe--what some would call a greasy spoon, and I call a people's cafe. In other words, the sort of cafe that turns out regular food at prices everyday people might afford. It's a small unit, not smart, but not totally grotty. I chose a cheese-and-tomato omelette, to guarantee something fresh cooked. I think they made it the way I do at home--cook an omelette and chuck the filling in at the end. Even so, it was good. Big and floppy: three eggs, fresh tomatoes. Older lady behind the counter was good at her job but having to multitask, so she couldn't table serve. Glad there are places like this still going.

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Bes . 2022-10-04

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I paid for an afternoon tea from Groupon, as a treat for my wife. I called up to book a table for two which they were okay with. But, as soon as I mentioned my groupon voucher and that I had already bought it, two different people came to the phone to say that they were fully booked, with no alternative time suggestions. I didn't bother to argue the point that they weren't fully booked 30 seconds ago, but it's clear that if you have already paid for their service in advance, they don't want you there. I'm going to request a refund for my groupon and never visit this place, so disrespectful.

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Cameron B . 2022-05-21

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Have been visiting here once or twice a week for the last 3 years. Fantastic value, speedy service, and yummy food. Ignore those miserable folk here who are professional moaners, this place is a humble little family run cafe.

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Ben W . 2022-03-22

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Mi hermano gemelo Stephen y yo estábamos vagando por esta parte de la ciudad cuando decidimos pasar por Coffee Factory y qué gran descubrimiento. Un café sin pretensiones, un interior acogedor, una decoración y un mobiliario agradables, un buen arte en las paredes y muchas opciones de asientos repartidos por todo este café, un lugar realmente genial. Estuvimos aquí un miércoles por la tarde, recibidos calurosamente por un miembro muy agradable del personal, dimos nuestros detalles de nombre y número de teléfono para ayudar con el sistema de seguimiento y localización del gobierno y luego desinfectamos nuestras manos, pedimos un café con leche plano cada uno , estos se sirvieron muy calientes, simplemente nos relajamos, nos relajamos y disfrutamos del gran café en el que estábamos. Mi café fue realmente bueno, desde el primer sorbo hasta la última cena, se puede decir que usan ingredientes de calidad en su café y se enorgullecen del café que sirven, fue tan bueno estar en un café tan encantador disfrutando de una cerveza de calidad. Realmente disfrutamos de nuestro café aquí antes de seguir adelante y aunque nuestra visita fue solo fugaz por primera vez en Coffee Factory, lo pasamos muy bien. Coffee Factory es fácil de ubicar a lo largo de Suffolk Street, Queensway, cerca de la Pogoda china. Vale la pena echarle un vistazo si estás en la zona.

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Neil K . 2020-09-28

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The Coffee Factory es un magnífico café local en Suffolk Street Queensway que ofrece un buen menú de comidas y bebidas. Ubicado cerca de la rotonda de Holloway Circus y del Radisson Blu Hotel, este es un gran café para tomar un abundante desayuno o probar algunos cafés o tés. Este café tiene un interior limpio y fresco con comidas y bebidas destacadas en los menús de las mesas y en las paredes. Visitamos aquí por la tarde y una vez que dimos nuestro rastro y detalles de seguimiento, nos sentamos en una de las áreas de mesa cerca del mostrador. Luego pedimos un par de tazas de café que estaban bien servidas y con un precio. Este es un café muy decente con un buen personal y un menú de comidas y bebidas a buen precio y vale la pena visitarlo. Muy fácil de localizar desde la parada de autobús de Queensway de Suffolk Street. El autobús para afuera. (Esta es mi reseña de The Coffee Factory). Horario de apertura. Lunes - Domingo - No sé.

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Stephen Kelly . 2020-09-15

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This is place ia breay location from 02 and mailbox so if you're looking for. A fulfilling proper breakfast, this is the place. Prefectly cooked. And not expensive for being central

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khela123 . 2020-03-05

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Booked a Groupon afternoon tea for tea before visiting the alexandra for watch ghost stories, the coffee factory is a 2 minute walk from the theatre on the main road. We were warmly welcomed (by the owner I think?) and asked which drink we'd like, teas, coffee, latte, cappuccino and hot chocolate are included, also to choose our sandwiches, which you could have cold or toasties, we chose toasties and they were really good, great selection of small cakes, all of which tasted great and 2 lovely warm scones, cream and jam. We quickly devoured it all, we felt very relaxed here and all the staff were extremely friendly, we will definitely be returning when we're in the area again

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mojo2301 . 2020-01-14

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Booked an afternoon tea for 4 as we were visiting the xmas market and fancied a treat, The service was wonderful,although it was a busy saturday and they were short staffed she welcomed us in and was served a delicious Tea of mixed sandwiches and cakes,but the scones..Oh those scones were to die for,warm and soft, best i have tried! we had a wonderful time and it made our day!

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Lisawheely . 2019-12-01

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We’re often staying at Radisson Blu right next door and this time decided to try this little café next door instead of the Hotel Breakfast. And so glad we did! This place is completely unpretentious - and I loved the owner referring to me as “Babs” - you can’t get more Brummy than that xx The food was delicious and served on red hot plates. We paid a little extra for filtered coffee and this was also good. Very clean throughout but lots of workmen in here giving the authentic “greasy spoon” atmosphere - but everyone was very friendly Definitely recommend this over the hotel and saved a few £’s! Yes indeed Babs lol 😜

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martinsw2 . 2019-10-13

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We were looking for a quick, cheap breakfast in Birmingham, and found it here. This spot is entirely unpretentious, but is clean, great cup of tea, and a hot freshly cooked breakfast. Calling it a "greasy spoon" is not derogatory, more descriptive.

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Ellen C . 2019-10-07

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Food hot and tasty, friendly genuine staff, clean, modern and well laid out restaurant that even has free WiFi. Worth a visit and thoroughly recommended

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TrevGordon . 2019-09-09

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I purchased an afternoon tea for 4 and booked online via groupon for the 3rd aug. When we arrived the lady (who we think was the manager) was very rude when I presented with our voucher and booking and complained that she didn’t know we were attending and that she has told groupon before not to take bookings. She continued to complain about this for 5 mins before she agreed she could serve us our intended purchase. When seated we were offered drinks, one of our party doesn’t drink hot drinks but was told cold drinks were not included in the purchase. The lady asked us whether we wanted to have toasties instead, I said we would like the afternoon tea sandwiches. She asked us what fillings and it was agreed on a vegetarian platter. When the afternoon tea arrived, there was tuna (not vegetarian) in the mix. when I picked up the first sandwich there was a long hair or what looked like a scouting brush thread in it- I pulled it out in front of the lady who was very rude didn’t apologise and complained that she thought we didn’t want to eat there in the first place (when in fact it was her that didn’t want us there as didn’t know about the booking). I asked for a refund as not one bite had been eaten and she refused to give a refund or my voucher back and said I needed to get my refund via groupon. (She has still redeemed the voucher by the way). We were really disappointed as I brought this for friends and we all travelled from different areas to meet for this. I will never return to this dirty and poorly run cafe. In years of writing reviews (mostly positive reviews), this is worst I’ve ever felt the need to write.

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bootsnbangles . 2019-08-07

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Had breakfast here, the service and the food was fantastic. I recommend the breakfast omelette. Really well priced too.

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Robcee1 . 2019-07-14

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First time in Birmingham City Centre for a theatre visit. Popped into this local café for a coffee and bite to eat first. Not particularly busy... maybe the time of day/week that I went... but an incredibly friendly welcome from the staff really put me at ease. Had an all day breakfast with toast and coffee for less than six pounds. Excellent value. Would recommend to everyone. Deserves to be a busier place and to thrive. Will visit again next time I am in Birmingham.

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Michael P . 2019-05-14

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A great quality full English with a cuppa thrown in all for £5.80. Nice place to eat with really friendly polite staff. Lots of other choices on extensive menu. Really liked it.

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007knapper007 . 2019-05-13

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Staff was lovely and food was very nice!highly recommended will be back soon too try the rest of the menu!

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Amber A . 2019-03-26

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Abbiamo scoperto per caso questo grazioso posticino e siamo entrate per fare una colazione inglese. Buonissimo il cibo e prezzi...

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Gloria O . 2019-03-06

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For £6 including tea / coffee this is a great value Full English Breakfast. Two snags, bacon, toast, mushrooms, beans, tomatoes (tinned). Friendly staff. Quick service.

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Seen_my_T_shirt . 2019-03-03

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We visited for breakfast while staying at the Radisson Blu next door. The cafe serves a range of breakfasts, as well as panninis, jacket potatoes, main meals & cakes. We had one full breakfast & one vegetarian breakfast, both served with toast and tea/coffee, for...

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Elizabeth C . 2019-02-17

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Two of us came here for afternoon tea after getting a Groupon. The staff were lovely and there is a very welcoming atmosphere. The sandwich selection is nice a varied and includes toasties. The drinks and large too. The scones and cakes are shop bought...

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pixieduststar . 2019-02-17

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Stayed at the Radisson Blu hotel and went here for breakfast instead on the hotel. Full breakfast was excellent and included tea and toast. Lovely friendly owner too.

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Angelcake1979 . 2018-12-10

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It doesn’t look the most amazing place but we wanted a quick coffee before seeing a show at the nearby Alexandra Theatre. My old man had a mocha and proclaimed it ‘bloody delish’! Praise indeed 😎

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Williams_Mamma . 2018-12-08

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I was immediately put off by a bit of clear plastic in my egg. Almost ate it too, asked the staff member what it was and she hmphed and nervously giggled. She went back to tell the other lady. No evidence of caring nor any...

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Shyam K . 2018-10-04

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The coffee factory is not as plush as the hotel but it served a good breakfast in comfortable surroundings and was good value.

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Richard S . 2018-08-20

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Had a beautiful coffee here whilst waiting for my daughter in passport office. Friendly staff even saved my coffee while walked daughter to appointment

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nettibeck . 2018-08-14

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Saturday 21st July, called in for breakfast was staying in hotel next door. Very pleasant atmosphere. My wife is normally fussy over English breakfast but enjoyed it all, and that’s a first for years. Thank You

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Michael Y . 2018-07-22

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Service was good, Atmosphere was lovely, y Coffee and cake fine, nice atmosphere would visit again nice Staff

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Dee1941 . 2018-07-20

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Excellent fried breakfasts, sandwiches and coffee. And the service is great too. What a lovely atmosphere.

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p_d_dixon1977 . 2018-07-17

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Had breakfast here, full english including toast/bread and coffee/tea £5.80 Nice start to the day before getting train back home

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andyhinckley . 2018-06-11

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I went with my mom, sister and daughter for a girls afternoon tea and we all loved it. They offer toasted sandwiches which is a nice twist to the traditional tea. The place is nice and tidy will recommend.

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Danisubacius . 2018-06-09

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It's a very nice place that I accidentally discovered. I hope to come here again if I'm ever in Birmingham ❤️

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Arseniy S . 2018-05-26

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A wowcher gift, so we didn't know what to expect, so afternoon tea was an experience with a difference. Toasted sandwiches, scones, cakes and a cuppa served by a very pleasant and attentive lady. The place is clean and airy, and handy for theatres and...

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Peter B . 2018-04-03

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Easy to find and clean. Very friendly and efficient. Food was Ok for price but we wouldn't do it again. Cakes were standard Mr Kippling type, nothing home made.

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OPaul1 . 2018-03-01

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We were given a voucher at Christmas for afternoon tea. The Cafe is in easy walking distance from New St Station. There was a good choice of fresh or toasted sandwiches with warm scones served with strawberry jam and cream followed by a variety of...

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catgill . 2018-02-13

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Excellent value for money. Friendly helpful staff, welcoming hot toasties or sandwiches, scone jam clotted cream, mini cakes, great choice of a drink. Clean toilet facilities. Near to Grand Central Station. Thank you all, we will definately be returning.

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533gillianp . 2018-02-11

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Stayed at the Penta Hotel close by. There you have to pay 15 pound for breakfast. At this small family driven restaurant you pay 5 pound for a full English break 200 meters away. So, it’s not that good as the hotel obviously- but the...

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Gourmettrollet . 2018-02-10

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We went here to have an afternoon tea with a groupon voucher and it cost just £13 for the two of us. There was a wide selection of sandwiches which could be toasted: we had chicken tikka masala and chicken and bacon. There were 4...

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898dougs . 2018-01-04

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We were staying at the Radisson a few doors away & saw this place on our way back from the theatre the night before, and decided to come for breakfast. Great, reasonably priced & really nice staff.

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blueval . 2017-12-20

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Always call into this establishment for a full English and pot of tea would recommend this as it is a real treat everything on there menu looks delicious. They do a bookable cream tea and sandwiches fantastic and the owners and staff make you very...

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Ian H . 2017-12-16

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What a fabulous warm welcome we all received from the ladies in the Coffee Factory. Toasted sandwiches and beautiful scones,jam and cream plus with little cakes. Plenty for everyone. Superb service and excellent quality food. We are planning on going back....very soon.☺

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ANDREWS659 . 2017-11-20

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it was our first visit and order here. We had a Mini Breakfast that was simply devine. The Egg was like an orgasm in our mouths, the beans were piping hot and tickled our tonsils, the Sausage were of the finest quality and fat free....

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Bee R . 2017-09-09

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Booked a afternoon tea through Groupon. I was quite suprised when we arrived to find this was a cafe. I cannot fault the staff so friendly. However this is not a place i would go for afternoon tea again. The smell of bacon and cooked...

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Cindy R . 2017-08-11

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Stopped in Birmingham after a meeting to meet a colleague for a quick coffee and a chat. Not the most salubrious of venues but parking around the corner, good service and a very nice cup of coffee. To be fair, it did the trick. I...

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JamesM304 . 2017-08-07

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Myself and a friend bought a Groupon voucher for afternoon tea and what a great time we had! The staff were very friendly and accommodating. The coffee was really good! We had a really nice selection of sandwiches, scones and sweet things at a very...

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P8772LSsarahb . 2017-08-07

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Love the breakfast and the great range of choices including shakes and lots of coffee variations. Good down to earth food, from good decent people, who are genuine in their customer service So refreshing to find thus little oasis of family business enterprise in this...

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880williamg . 2017-07-29

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My sister treated myself & husband to afternoon tea as we were visiting 'The back to backs in Hurst Street. The owners were really friendly and for the money the afternoon was excellent.

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sharonK53MT . 2017-06-28

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Brilliant find. Proper breakfast selection. Friendly helpful staff. We will be back. Great price as well

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JCHughes . 2017-06-11

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Delightful. I had breakfast at 2pm. my friend a bacon butty, while the couple next to us had proper tiered afternoon tea! I was highly amused. It was all so very English.

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eunicekenyon . 2017-05-18

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Had an hour or two before my train so decided to find somewhere for breakfast, stumbled across this place, what a find! Excellent full breakfast with three! yes three rounds of toast and a cup of coffee for just £5.50

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ColinG1603 . 2017-04-26

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We have just had a very nice cream tea. Prices for breakfast and sandwiches very good. Staff very helpful and friendly.

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Tracy S . 2017-04-18

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We have just had a very nice cream tea at the Coffee Factory. The prices for sandwiches and breakfasts is very good. The staff are very nice and friendly. Would advise a visit if you want a nice breakfast.

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TRACY117 . 2017-04-18

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Service amicale. Petit café qui propose des petits déjeuners copieux. Prix très raisonnables. Carte très complète.

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Justine M . 2017-04-08

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The people and service were lovely, and the cooked breakfast was incredible. Nothing was too greasy or oily and the price was very fair. I will surely come back here again when I'm next in the area.

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nicolamN73OC . 2017-03-27

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The service was really nice! We had a great english breakfast here, only £10 for two. Good place to try local food.

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699m_t_m . 2017-03-13

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Lovely morning breakfast two scrambled eggs on toast very tasty and didn't make the toast go soggy. Cooked just how I like them. P.s thank you for the advice on ketchup worth a visit!! x

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mhm97 . 2017-03-03

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Discovered this place by accident & have returned whenever possible. Good Food cooked to order breakfasts a speciality, vegetarian options. Undergoing some alterations but this doesn't affect the service. Family run & very friendly. So it's a no frills place I go for the food...

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Barricader . 2017-01-23

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A no frills value for money family run cafe. Basic food, well cooked by very friendly owners. A few steps from the Alexander Theatre.

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Yvonne G . 2016-12-23

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Had a traditional English breakfast here with my wife and teenage son. We were staying in a nearby hotel that did not provide a good breakfast so we decided to walk towards the city centre and found the Coffee Factory. I do not eat beans...

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Barry A . 2016-11-20

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Good value family run cafe close to Holiday inn, City centre,breakfast cooked to order with vegetarian options, good coffee menu and pleasant helpful staff,

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Clare L . 2016-10-17

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Went here rather than pay £13 for breakfast at the rip-off Radisson next door. For my £5.25 I got a Full English - 2 generous bacon; two cheap sausages (which I left); nice fried egg; some slivered mushrooms, tinned tomatoes and beans plus two soggy,...

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TheOldTiger . 2016-10-04

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I found this place while waiting to go to the passport office opposite. The service is great and the staff attentive and friendly. The menu is varied and appetizing. I highly recommend this establishment which is about 10 minutes walk from New Street railway station.

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Paul H . 2016-09-09

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This place is a real gem It may not look like much from the outside and okay the interior may not be as engineered in design as most branded cafe outlets are but the service and the quality of the coffee make up for it....

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Fassa M . 2016-08-15

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Friendly, family run coffee / breakfast cafe. Good prices, fast service. Better than any chain. Quality ingredients, good for any hangover cure

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771AndyS . 2016-08-07

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Lovely, friendly and nice lady that served me on that day. They have good wifi services and food was delicious. I could not finish my meal but I would definitely visit again!

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YeeVonL2 . 2016-07-17

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Had a groupon voucher for afternoon tea. It was very unlike other afternoon teas as the sandwiches and cakes were shop bought and not very fancy but it was tasty all the same and for how cheap it was I wouldn't have expected anything else....

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93curly . 2016-07-16

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Was staying at the Radisson next door who charge almost £20.00 for a breakfast. I got a full English with toast and coffee for £6.00! And it was cooked perfectly. The bacon was thick - very good quality and though the coffee that came with...

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leasa252 . 2016-07-09

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Was on a training course around the corner and didn't fancy the usual fast food lunch so popped here for a good old fry up. Was very impressed! Food was cooked perfectly and was well presented. Staff were very friendly and helpful. Price was bang...

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S88urd . 2016-05-24

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We recently enjoyed a cream tea here and thoroughly enjoyed it. The staff were very friendly and welcoming and you can really tell it is a family run business. There is a wide choice of sandwiches which are freshly prepared and we had a varied...

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311janete . 2016-05-14

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We visited this Lovely little place on the way to the passport office and so glad we did.Very welcoming and warm. Great choice of items and coffees and they cannot do enough for you.

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Danny D . 2016-05-09

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I get my morning cup of tea from here. the people are lovely very friendly and make a good brew. I've always said If you bye from a chain store your helping the big guys bye another mansion in the Bahamas, If you bye from...

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shellyh779 . 2016-04-23

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A group of us were in Birmingham for the weekend. It was our last day and a Sunday, we came across this lovely cafe and were pleasantly pleased, the staff were so nice and went above and beyond for us. The food was amazing best...

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Alisha E . 2016-04-17

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Staying in large hotel next door. Did not want to queue for breakfast or stare into space with all the other bleary eyed business travellers. So stepped outside and immediately found the Coffee Factory. Warm, clean, polite with real soul. A great bacon sandwich and...

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Harveychant . 2016-03-19

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I'm new to the UK, and the staff st Coffee Factory extended a warm welcome. I felt right at home. The latte was excellent, the scone was superb. I came back later for a proper English cream tea. It was lavish and delicious, and only...

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lucyhully . 2016-03-02

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Good friendly service ideal for cheap meals but high quality food, even the odd celebrity has been known to use it

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Rob G . 2016-02-20

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Had afternoon tea here on a Saturday at 3pm. Lovely place, friendly staff and tasty food. Great little cafe.

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Alison P . 2016-02-19

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We arrived for afternoon tea courtesy of a christmas present. We arrived an hour and half earlier than booked but the staff were very accommodating and friendly. We were given our cups of tea and were given the choice of either choosing our own sandwiches...

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pmiller573 . 2016-02-17

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I was given an afternoon tea voucher from a friend and was very pleased with the service and the food. The portion size was generous and the woman serving us was lovely and warm. Would definitely visit again.

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Maddie B . 2016-02-13

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Came into town a little early so had time to pop in. Order a sausage & bacon sandwich and a medium latte which was just right. Friendly staff with good service. I will return.

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simoneA8366JA . 2016-01-28

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Buen sitio para desayunar un English Breakfast a buen precio (entre 4 y 5.5 libras el desayuno incluyendo cafe o...

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Noa G . 2016-01-25

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We tried this cafe for breakfast and had no regrets! We were served a fantastic, tasty and generous full English, at a really reasonable price (including tea or coffee) and all delivered with a warm, friendly and efficient service, in a clean pleasant environment. I...

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Jo B . 2016-01-18

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I saw the Coffee Factory open and thought, yet another coffee place but how wrong can you be. I work in offices in the area and have worked my way through the sandwiches at the local supermarkets and Subway until I was bored out of...

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steve_e_hewitt . 2016-01-17

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We were given a "festive tea" voucher for Christmas. Coffee Factory served:- a great cappuccino fresh, warm turkey sandwiches with cranberry or stuffing warm mince pies numerous small cakes the coffee shop is run by a couple of great people - enthusiastic without overpowering. Recommended...

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PinkyP67 . 2016-01-17

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Me and my mum came to Birmingham to see a theatre production and decided to have lunch at the cafe before we went. It was a pleasant experience, the staff were really nice, helpful and pleasant, the cafe was clean. I would recomend this cafe...

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Natalie M . 2016-01-15

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Amazing brekky. Lovely people. Nice and friendly. Absolutely stuffed! Ample size. Definitely value for money x

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Rachel M . 2016-01-15

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Needed a proper breakfast before attending a course at the Raddison and spotted this cafe on the way in. Great decision. Really good English breakfast, great coffee and free wifi - very friendly and welcoming staff to top it off. Not sure I'll be in...

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Caroline P . 2015-12-08

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my husband and I visited Birmingham so decided to buy a groupon offer for the coffee factory festive afternoon tea , lovely warm turkey sandwiches mince pies or scones with cream also little cakes any coffees and tea included excellent value for money and great...

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jackierob62 . 2015-12-03

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Visited four times over a weekend. One of the best Full English breakfasts if had in years. Nice cakes too. Great friendly staff and owners, and superb service. Will be going back next time i'm in Birmingham.

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Dave B . 2015-12-01

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Before going to a concert my fiancé and myself stopped here for a hot drink the coffee was delicious and as it looked so clean and tidy and the staff were very friendly and welcoming we decided to stay for a bite to eat. We...

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christine w . 2015-11-28

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We called in this morning for Breakfast...and were really pleased with the cleanliness and extremely good quality of service and food....a very cheerful and fresh place to sit have coffee, Breakfast or Lunch....will be regular visitors from now on....

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Max F . 2015-11-22

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I've been here a couple of times and have been very impressed, had great sandwiches and breakfast as well as lovely deserts! My favourite though has to be the marshmallow milkshake! Will definitely be returning to this friendly coffee shop which also has great customer...

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Elizabeth P . 2015-11-06

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We had breakfast here as we were staying at the Radisson next door. Nice friendly service and lovely coffee. The breakfast is nice, well presented and set us up for the day!

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NJHTaunton . 2015-11-02

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600 Opinions

location-icon93 Bath St, Birmingham, B4 6HG, United Kingdom
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Been meaning to go here for years, but never nailed down it's location. How wrong I was. The beer is reasonably priced and the pub itself is so friendly. Proper old school

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4.5

558 Opinions

location-icon614 Coventry Rd, Small Heath, Birmingham B10 0UT, United Kingdom
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Friendly staff good quality food and affordable prices with the option of dine in takeaway and even delivery milkshakes smoothies and also cakes

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4.5

49 Opinions

location-iconHive, Masshouse The, Masshouse Ln, Birmingham B5 5JN
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The satay chicken balls were okay, but none of the staff praised it for being so delicious and crispy on the outside and juicy on the inside. The second place couldn't praise it as much. The fresh tomato and pork chop rice is really delicious. . . . Even though the pork chop was thin, it was tasteless and had a strong pork sour taste. I vomited it out every time I ate it. Even my friends at the table couldn't stand it. The juice was originally from a can of watered-down canned tomato soup. What the heck? There is no taste, and there is no food in the dish.