Coalville Grill in North West Leicestershire

Worst personal ever, worst food. To much oily and I found hair in their food. Please stay away from them. When I call the restaurant to tell they where very rude

Best place for pizza in Coalville, wipes the floor with dominoes and papa johns, hands down, my go to pizza place around here, does not deserve the bad rep it’s gained from previous owners

Terrible customer service, order a pizza which never turned up. Called and they said it had been delivered then hung up and refused to take my calls. Avoid at all costs!

Placed an order by phone for delivery. The person who took the call was polite and thoughtful, offering to pack the salad separately to keep the hot food hot and the salad fresh. The delivery was quickly and efficiently delivered right to our room in the Travelodge. Food was great. Can't fault it.

Awful food, rude service, dont bother telling them, they will only be rude anyway. we all had a bad stomach after and this has happened more than once. never again.

No sauce on the kebab or burgers ,salad is mouldy and taste awful kebabs was very dry and hard ,like it had warmed up again

This used to be an excellent takeaway but of late the standards have slipped considerably. Over the last several orders things have been incorrect in one way or another, only small things like not adding the requested sauce, which I could tolerate as the errors were intermittent but the food quality has now taken such a nose dive that to prevent any potential illness I will no longer be using Coalville Grill which is a shame as this has been my go to for a number of years. I thought my previous order was of poorer quality than normal but thought it was just a blip but the order I have just received is only fit for the bin!! I wouldn't even give it to my dog! Shame but I guess things change and not everyone is capable of running/maintaining a good takeaway.

We ordered a variety of dishes for a takeaway with friends. Really good. Would deffo order again. Plenty of food and decent prices

THE FOOD WAS COLD. When we rang up their excuse was that they were a 20 minute drive away. I have had food from a take away 30 minutes away and it came warmer. The Customer service was disgusting. Very sarcastic and rude etc. will NOT be eating from here again!! Definitely wouldn’t recommend

Missed my order.. Was waiting nearly 2 hours.. Poor customer service as they put the phone down..we have pizzas from here every week religiously. Care free attitude

placed order though website which I've done a couple of times before. Waited over 30mins after supposed delivery time rang got hung up on 3 times saying I was wrong! Then was told app was playing up I told them I didn't have the app did through website got told to f** off didnt want ny business anyway

If we treat ourselves to a family takeaway, we always choose Coalville Grill. It's easy to order online, the food is always promptly delivered, hot, fresh and tasty. Reasonable prices too.

Wow! Their customer service is awful! We ordered a chicken shishkebab with garlic sauce to go, got home and it had mint sauce on instead. Called them up and they literally argued we were wrong. Being that we order these often and can tell the difference they reluctantly delivered another. For a £6 meal is it even worth arguing over? The customer wasn’t happy! They even demanded the food come back to the shop to be checked before they would send the replacement! Won’t be coming here again. At least they sent both sauces with the replacement so we could make sure lol.

Having had a delivery from here, we discovered one of the items had been made up wrong. Rang up, they were going to deliver another which I declined as the rest of the family would be finished and didn’t want my wife eating alone. Asked for a refund, to which I got told they would give a refund if they got the food back, I then got continually spoke down to and over if I tried to respond and also laughed down the phone at when I said forget about it I’ll leave them a review. We have used here quite a bit as food is reasonable and ok price, but being spoke to and laughed at over a five pound refund, we will not be back.

What a horrible experience I have had with this company I was £1 short of £10 for delivery however it’s a £1.30 delivery charge ????? So why can’t I order and pay delivery???? And last time I ordered pizza from here it was soggy and aweful I will never order from this place again I was only ordering from here as Kasmir don’t accept cards 😢 from now on I’ll always have cash to order from Kasmir as there food is so much better and staff so much more friendly

I have ben using this place for 6 years or more. They use used to be amazing, but in the last week or so the sizes of the kebabs have gotten silly. A triple kebab that has 6 pieces of chicken, 7 of lamb and half a stick of koftie. It used to be 3 times bigger. And to add to that the last burgers we had this weekend were under cooked and pink in the middle. I have complained to the drivers yet no one cares. So if you use them check your stuff and be weary.. Hope they fix it i heard that the best cook got fed up and left..... GUTTED

Having using coalville grill for a couple of years whilst living there could not fault the place. Returning to use it this week and ordering takeaway I was very disappointed at was I'll for a few days later. Nothing tasted the same and when we called to complain it was pretty much tough

Ordered pizza & cheesecake ( my birthday) cheesecake was frozen solid did not look fresh at all looked old rang Coalville grill to complain was told to put in microwave I don't put cream in microwave wasted £ 5.00 will not order from there again I don't want to be ill

This gaff provides the munch of my dreams any time I go this place and get boss man to chef up the meal it’s banging, never disappointed with the service, big man even sometimes chucks me in a free lolly absolute geeza

Omd THE best kebab experience in my life. Family kebab special SIMPLY THE BEST! After a long trip our hotel recommended coalville grill. Fantastic experience from ordering to them delivering to our room. Can't wait to order again Thank you

Having never used Coalville Grill before, a last minute takeaway was ordered inspired from the leaflet through the door. Downloaded their app to my phone, ordering was easy and covered options, like no salad on burgers, etc. Food arrived quickly, no complaints from family. Good experience. My only gripe was being charged delivery despite being inside the 6 mile delivery zone

Pizza had hardly any pepperoni on it, burgers where soggy, spicy wings were soggy.

the food was good but we were given a pot of gravey that had gone hard and looked disgusting.. was of £2.20...

Food was cold when arrived tasted abysmal first and last order from coalville grill

Hello. It's the second time when I order something to eat but I don't receive all I ordered. For the rest everything good.

Food was quick to be delivered, made me wonder how fresh the food was? Fries tasted of oil and the pizza was burnt. The cheese used in the cheese crust was also full of oil and was tasteless. I ordered a pepperoni pizza and there were 4 pieces of pepperoni on a 6 slice pizza! Was basically a burnt margarita pizza. kabab was also greasy and almost had a plastic taste to it. Won’t be ordering from here again, not worth the price! Could have made a better job with frozen food myself!

Delicious jalapeno peppers, very tasty pizza, desserts arrived frozen, not too good. Overall I'm definitely going to order again.

I ordered a beef Burger with donner meat and cheese but no Donner meat on Burger plus chips cold

didn’t ask for mushrooms on pizza or sweet corn

Food very greasy the whole box had a ring of grease under the pizza! It was difficult to tell which pizza was which as they were very over cooked!!! Am extremely disappointed

First order arrived over 10 minutes late, the delivery guy wasn't very pleasant, the food was cold! I rang to complain and a new order was sent out, by this time the order was over 30 minutes late. Won't be ordering from Coalville Grill again

I always use coalville grille for chicken or pizzas find food is good quality and never been dissapointed

purchased £25 worth of food to receive freezing cold pizzas and kebab, called them to see if they could do anything about it and were extremely unhelpful, wouldn’t do anything to resolve it and were quite rude. Will not be ordering from here again!!!!!

Very good. Really enjoyed the food. Thank you

Normally great from coalville grill however bacon missing from bacon cheese burger this time! And the last order can of pop missing. Other then that good brill

under cooked chips. chicken that’s 99% bone the drink was on top of the food and it was warmer than the food. the only things saving it from being a 1star is the garlic bread and the delivery time

Too much sauce, which made my naan and pitta soggy. but very good delivery time polite staff

Normally really nice but this time was dry burnt and slightly under cooked

Food was very nice and order was delivered quickly would recommend and order again

great service as always happy new year

Arrived slightly early, food was hot but chips were soggy and chewy and the chicken pizza was the driest pizza ive ever had barely any pizza sauce on it at all.

Food arrived on time but for the first time ever was cold not impressed

Calzone box was full of grease. Chips were not only cold but solid like that have been left out for ages. Chicken wrap I had to wrap myself and the chicken was freezing cold.

Food was decent. They missed one of the items I'd ordered in the first delivery, and hung up on me when I phoned them to ask about it, but the driver did come back with it on his own. Still, not the best experience there. Judging by other reviews my experience was the exception though, not the rule.

delivery man was a bit late due to the snow but still food was hot real trooper and hero many thanks braving terrible driving conditions

We're new to the area and the best we've had

I'd ordered chicken and chips meal and a veg burger, both of these items were hot and very tasty

Food was delicious and fresh and delivery driver was nice, definitely will be using Chookys instead of fusion now

excellent never had a less than perfect pizza from here 😃in fact it's the only place the kids ( hard to please😬 ) will want pizza from 😃

Arrived after 20 minutes and great tasting food

Food was nice and on time. only downside the cheesecake was still frozen so couldn’t eat it the same night. But very happy!

Food was good. Only complaint was I ordered green chillies as an extra and I barely got any. Otherwise tasty and food delivered early which was a bonus

burnt burger, it wasn’t even edible

Food was ok.... Delivery was prompt and most of all in the right place as it was delivered to an industrial estate while I was working so well done for that

Kebab meat a bit dry, not the best meal we've had from Coalville Grill. Charged an extra £1 by driver as well. Disappointed :(

food is really gashh chicken strips were cold piece of chicken was also cold kebab was ok but chips were also soggy and cold. its a good job I'm wasted and i just needed to eat something

Ribs not nice, dry and tasted like they were microwaved as bones were cold, bbq wings are just same as spicy wings but with bbq sauce on so not good for the kids

Food was well cooked and hot on delivery and everything I asked for was done

Menu states that kebabs can be served with pita or naan, no option to add this when ordering so added a note to say I wanted naan, when the delivery driver arrived he charged £1 additional for the bread

Never felt the need to complain about this place as normally get Awesome Service, but tonight’s service was shocking! Food was 20mins late. Pizza was in the corner of the box in a heap! All the food we got was cold and very disappointing! Feel Let Down As It’s Our Favourite Place To Go!

Always been a fan of coalville grill but after tonight I won’t be ordering again

Not ordered for many years, now back in delivery distance thought we would try again. And really enjoyed our meals.

Dry chicken,taste like it was reheated in the microwave and had soggy chips. Ordered with these before and it was amazing but this time was awful.

fast food but didn’t taste the best thought

Had loads better for half the price

Hi Coalvile grill thank you for a ABSOLUTELY TOP CLASS MEAL AGAIN very tasty indeed. John Bardon close

The delivery was quicker than usual which I really liked

The delivery was quicker than usual which I really liked

no sauce put on kebab despite being on order. not impressed with having to eat a dry kebab.

no sauce put on kebab despite being on order. not impressed with having to eat a dry kebab.

Fantastic food. Brilliant service. 5 star all the way!

Fantastic food. Brilliant service. 5 star all the way!

Driver turned up twenty minutes late and food was cold. good job I had a microwave. Rang coalville grill and all they said was sorry but we're busy. so because there busy it allows them to deliver cold food late and still get moneh. won't be using these haha. ride customer service and food was horrible.

Driver turned up twenty minutes late and food was cold. good job I had a microwave. Rang coalville grill and all they said was sorry but we're busy. so because there busy it allows them to deliver cold food late and still get moneh. won't be using these haha. ride customer service and food was horrible.

Very tasty and filling ... I might ask for salad and sauce separate next time to avoid soggy naan after the long journey to my house.... But couldn't fault the quality of food.

Very tasty and filling ... I might ask for salad and sauce separate next time to avoid soggy naan after the long journey to my house.... But couldn't fault the quality of food.

Very very pleased with great meal again from Coalvile grill would definitely recommend this takeaway John Bardon close 😁😁😁😁😁😁

pizza wasn’t Cooked properly and everything was cold 👎

pizza wasn’t Cooked properly and everything was cold 👎

Very very pleased with ABSOLUTELY TOP CLASS MEAL AGAIN has usual. JOHN BARDON CLOSE 😀😀😀😀😀😀😀😀😀😀star's

I can't fault the kebabs from Coalville Grill and the delivery time was exactly when required. Chips are nice although fried chicken can be a bit dry.

Absolutely marvellous meal would definitely recommend John Bardon close

the kebabs were cold, one of them stone cold, and the southern fried chicken was inedible

Food from here is always good , but always needs 30 secs in microwave as never very warm

ABSOLUTELY TOP CLASS MEAL really enjoyed it John @Bardon close 😁😁😁😁😁😁😁😁😁😁

very good service food was yummy and still really hot :)

Food cold phone up and they would not even say sorry

very good second time using and will use again.

awesome pizza , awesome service, just the best pizza in Coalville 👍🏻

I am an angry junkie I've got bare munchies G

Food was cold when it arrived and pizza was cremated! Waited 1 and a half hours for rubbish food and rubbish service

the order was obviously not read correctly as my chicken burger contained mayo

Excellent quality & quantity, will deffenetley use again , well worth it & prices are good too

The food was cold and was 30 min late

pizza was ok burger very good but the kebab came with mayo in when it was ordered with no sauce and there was so much you couldn't even taste anything but mayo

been using these for years with family meals never had a bad one . I had the chicken kebab with salad, very tasty and filling couldn't finish it so much chicken will def order again & recommend 😃👍🏻

Very quick delivery. Great food as always, decent prices

Lovely food would highly recommend ,

We ordered takeaway this evening and after receiving one of the meal orders incorrectly, we rang to try and rectify. Instead of trying to help we were simply told the above resulting in one of us having to cook their own dinner. NOT ACCEPTABLE - WHERE IS THE CUSTOMER SERVICE HERE? Won't be ordering again.

Good quality, big portions, lot of veriety