Coal and Cotton in Salford

I had only been here twice and during lockdown. This was the first time I sat inside. The service was pretty piss-poor. My friend had booked. The woman on the bit where you say you have booked walked off and didn't come back. Then another female came - we didn't know what was happening. She summoned an older man with a laptop sitting at a table by the door (presumably the manager) and I kid you not he was like a stroppy teenager, huffing and puffing because he was being disturbed. The food was mediocre; nothing to write home about. My dish was okay but my freinds were not impressed. The waitress was the only friendly member of staff in the whole place. The presumed manager was seen glowering here and there all through the 2.5 hours we spent there. I will not be going there again.

Lovely Sunday lunch and fab Gin n tonics! Also received a £20 birthday voucher which paid for my lunch. Great atmosphere as always

Nice place, on the canal so a nice bit of scenery, was good for a quick drink, will go again on a sunnier day

Food was excellent and well presented andVery reasonable Price Lovely staff who couldn’t do enough for you Will definitely be returning

Went to the venue to check out suitability for our elderly relative as they are frail and need support. Booked a table under advice from the staff that had suitable chairs for their needs and close proximity to rest rooms. Turned up for the booking and they had relocated us to bar stools and back of restaurant. Very disappointed and unsettled our relative but we went with it and he coped best he could. Food was distinctly average and roast dinner cold. Won’t be bothering again - no apology and no apparent care for lack of service standards.

Excellent service and delicious food. Lovely place , couldn’t fault it.

A tale of two visits. Visited on Tues 11th lunchtime. Food was excellent, service great, nice environment. 5/5. We decided to book for the following week. This was a birthday treat. I put on the reservation that it was for an 81st birthday. Sadly this time the food - although tasty - was lukewarm, guiness zero was unavailable and there was not a single acknowledgement that this was a birthday booking. I was disappointed. I saw that there was at least one other complaint being handled as food was removed and served again to another customer. Not sure I will bother again to be honest.

Lovely breakfast with our grownup grandchildren on a break from university. All the food was delicious.

We love coal and cotton! Here today at the half term film in the garden and it’s run smoothly!

Visited with family this morning for breakfast and we were left I initially quite disappointed as we were told there were no pancakes available or cereals which limited the children's menu down to one item (excluding pastries) that neither of our little ones would eat. Although we didn't raise this as a concern and ordered two pastries the manager either overheard this or word got back to him and he very kindly arrived with two pancakes to show that they were not up to standard due to an issue with the griddle. He was however happy for us to have them free of charge if we were happy to receive them, and our little ones absolutely loved them! They also attempted to provide the pastries for free also, but these were covered through the tip as we were beyond happy with the levels went to in order to ensure our little ones had a great breakfast experience! Adult breakfast menu had no issues (other than pancakes) and was well worth every penny. We usually head to Tyldesley for breakfasts but will definitely be heading in the other direction a bit more often and returning here.

Fantastic place, food was absolutely lovely, the service was class (as normal) I am 100% convinced that this is the best place in the area 👍 Jason (the boss) takes care to look after you and make you welcome 5 ⭐

Too expensive for what you get, my son had pie which was nearly £16 and he didn't want any veg, he got a round pie and the smallest amount of chips you could get, we had what was supposed to be strips of sirloin steak, rubbish it was slices off a cheap cut of beef and that was £20 been to far better restaurants than this.

Went on a Saturday and it was packed but food come so fast was in an out within an hour and food was excellent

Unsure about this place.. The food is well presented but quality is hit and miss. It's busy which is really nice to see but it isn't the most chilled relaxed meal we've experienced. We've spent less and had better. May be a while before we return.

Great food , great staff and lovely atmosphere , need to get the neck oil ale back in , its awsome

We typically turn up on a Sunday and the place is always busy! It's nice to see that with a local business. I'd recommend booking a few days in advance. The food is always wonderfully prepared, between the sharing roast option, the luxury steak sandwich, the lamb dishes - everything is always delicious. The drinks are also great! My partner and I tend not to drink and the non-alcoholic options are tasty and quite inventive. The strawberry lemonade and Vimto drink are extremely moreish.

Had a really nice meal with friends here on a Sunday. Table was ready when we arrived. The service was good in ordering drinks and our meals. The pub was warm and cosy and very busy so you will need to book. Service charge is added to your bill if you are happy with your service.

Superb Sunday lunch. Faultless service. Very dog friendly. Piped music intrusive.

Really lovely restaurant and great food. Service was warm and welcoming and the atmosphere was great. Perfect Sunday date night.

Always great food, great service with a smile - & a nice relaxed atmosphere, perfect Sunday evening vibes.

Lovely place, the food is delicious and it was my birthday and they put a sparkler in my dessert cocktail 🥰 I'm 43 years old and was grinning like a kid 🤣

Amazing service, friendly. Food was excellent

Great lunch and very reasonably priced. One little downside is that I felt like I was having lunch with the tables either side. Very close together

Whilst a nice place, it is not very accommodating to those with disabilities who struggle with accessibility and mobility.

Place was busy on Friday went with a friend didn’t wait long food was lovely. Staff friendly and efficient place was lovely and clean went away with a bottle of strawberry gin. We will be back 100%

Homophobic? Been coming here for many years, tonight was unbelievable. My neighbour and I had booked a drinks only table from 4pm, at around 8pm we were approached by one of the doorstaff who told my neighbour he needed to remove his hat, we were both surprised because we had been sat at the same table since 4pm and none of the staff or managers had made any reference to his hat. The doorstaff became more aggressive advising us if the hat wasn't removed we would have to leave. There are no signs in the bar advising customers to remove hats etc. I advised the doorstaff we have been in the pub since 4pm and only now 4 hours later was the hat an issue. My neighbour and I both refused to leave and asked for a manager. A manager came over who had been on duty since we arrived at 4pm and had said nothing from the time we arrived he then started siding with the doorstaffand sayingcaps were a problem when trying to identify people on cctv, so i take it women in burkhas or hijabs are not allowed in the coal and cotton ? . We have been coming to this pub for the last 35 years plus and both live local, I can only surmise that my friend and i were picked on because we are gay and the doorstaff have an issue with gay people?

Visited C&C with my parents who were visiting after been given two separate recommendations - it did not disappoint! Beautifully presented pub/bar area where we had a drink before heading through to the dining area for a meal. Fantastic atmosphere, one of the best I’ve experienced in some time in fact (Saturday night). Shared some small plates, the special of lobster ravioli was a real pick. Fillet steak (rare) cooked to perfection with an excellent pepper sauce. Smoked salmon and whipped feta - absolutely delicious. Scampi not bad, a little overdone and a touch dry. Steak sandwich was very well presented but the meat was of poor quality and very tough. Real shame on that one. I can’t imagine it usually is like this. Truffle mac and cheese wonderful. Truffle and Parmesan fries equally delicious. Wine list excellent - the Cairanne I fully recommend, good value at c. £36. Overall the food would have been a 4/5 given two slip ups but overall the experience would come to a 4.5/5 however as you can’t give half scores with google defo more to a 5 than a 4. Highly recommend. Will be back, and often!

Booked easily online, my table preferences were honoured, everything clean and tidy, staff were polite, courteous and friendly. The menu options offered something for everyone. We had the veggie breakfast which was the best I have ever had. I would definitely recommend coal and cotton to friends, family and colleagues.

Visited mid week and the food was fantastic, staff and service excellent. Would definitely recommend

Cold and cotton, food lukewarm but plates burning hot

I would highly recommend this pub restaurant. The food was excellent. I like cooking and am almost always disappointed when I eat out, not here though. I’d say this was the best pub food I’ve ever had. The service was lovely, not intrusive but ensured the customer is happy. Definitely up there with the best. My compliments to the chef.

Loved the setting, the food & the atmosphere. Would have given 4/5 star but not sure if we had ruined the the servers entire day when only asking for 1 or 2 things, ruined the lunch a little bit being served by someone who doesn't smile or speak, wasn't interested & clearly just wanted to get the day over with. Probably wouldn't go back

Went last Saturday with friends have eaten here many times and a lot of my family have food was good but we had a table booked for 2.15 and did not sit down till around 3ish the manager did apologise several times and I know it wasn’t his fault but does put me off going again

I waa really impressed with Coal and Cotton. Its decorated nice with comfy seating, staff really friendly and looked after us well. We were a party of 4 and all had breakfast. I had eggs benedict with streaky bacon and it was lovely. Others in our group had full English and one vegetarian breakfast and we were all happy. Would definitely recommend and hope to return to try out their lunch and dinner menu very soon.

Great food. Fantastic service and a very friendly fun atmosphere.

Food was lovely, service was just as good. Only complaint was the seating however it was a very busy time "New Years Day" so I can understand. Will be coming here again. 5 star.

Popped in to Coal & Cotton today for a few drinks before the night got too busy for us, seems everyone else had the same idea. The place was really busy in a good way, the way bars used to be, a great warm atmosphere, all ages mixing together in a really friendly way, plenty of smiling & helpful bar staff (especially Matt & Ed) so there was never a long wait at the bar. Then there's the food..... We only went in for drinks but after seeing & smelling the food coming out from the kitchen on a constant stream, we had to order something. I ordered the Festive Burger & my wife, the Beer Battered Fish & Chips but from the children's menu, as the size of the portion from the main menu is way too big for her. My burger was AMAZING, without doubt, the best I've tasted. Juicy & charred, with thick bacon, Camembert...... Stunning. My wife's fish & chips was perfectly crispy with a nice basket of chips. Had few bottles of their Prosecco & Vino Verde, both excellent. If you've never visited here you need to. Make sure you book though, as no matter how helpful & accommodating the C&C management are, you don't want to be stood at the reception desk, seeing all the food going passed & be turned away as all the tables are booked up.

Accomodated when very busy...Fab service. Fab food and lovely environment. Thanks Megan M.

I went with a friend yesterday for a late Christmas lunch. We enjoyed our food however the sprouts and parsnip were very undercooked so inedible. The parsnip looked as though it was blowtorched instead of being cooked. It was a shame as the rest of the veg were perfect and I love my veg! Everything else was lovely.

The steak was cooked to perfection, one of the best I've had out in a long while. The sides that go with it were also delicious. Service was quick, accurate and friendly. The only reason I give it 4 stars instead of 5 is because they were out of a few drinks that we ordered, (I'm putting that down to being the Christmas period though, to be fair). When I next go, and order x, y, & z and they have them, I'll change this to a 5

Great place - amazing cocktails and fantastic service

Amazing place, love it here always come great service, amazing food, highly recommend 🙏🏽

The bar was busy but staff took time to find us a table very much appreciated

Booked for birthday do and had to wait over 20 mins for table at the bar with no seating Had to keep asking when the table would be ready when I specifically booked it months ago. Power cut in the evening however we were informed and still managed to eat and received complimentary drinks to compensate.

A lovely meal at Coal & Cotton as always. Absolutely delicious and a decent portion. Would highly recommend the Cheese and onion pie if this is your go to. Nothing was too much trouble for the staff that served us, everyone was so friendly and courteous.

Food was cold and no gravy on it

We went for an evening meal to celebrate a birthday. The atmosphere was very good and the staff were very friendly. The service was good but we did have a couple of issues with the food which was sorted out without hesitation. Would definitely go again.

An excellent breakfast and great service

Great pub food, cozy and great service. Really enjoyed the food, will certainly be back

What a little gem this place is! I found it hard to choose what to eat off the A La Carte menu, and my Wife was similarly torn with the Gluten Free menu. Will definitely return.

Lovely pies, fish & chips, burgers and cocktails. Wish I had some photos to share. Hand towels in the loo would be nice. Friendly staff 👌🏻

Great breakfast on Saturday. They were really busy but the service was brilliant and food piping hot! Free filter coffee is a great bonus. We go regularly as it’s the best for food, value and friendly service.

We were at Coal & Cotton for a birthday lunch with my friend on Thursday. Extremely friendly waitress but we didn’t get her name. She didn’t rush us at all and was able to allow us to keep our table for longer as we were there for over 5 hours. Food was excellent and so was the wine, all 3 bottles of it 😂 I highly recommend Coal & Cotton for excellent food and service. Although we did tip I wish we had asked our waitress name because she is a gem and deserves a mention. She was so patient with us and this high level of service is rare these days. Very friendly and happy atmosphere with all the Christmas decorations. We will be back very soon as I want to try the breakfast.

Pate was lovely, turkey dinner, turkey, stuffing, Yorkshire pudding, stuffing and roast potatoes were delicious,the cauliflower cheese was amazing, but the roast parsnip wasn't very nice and the sprouts were like bullets. My friend said her festive burger and truffle fries were lovely. The Christmas pudding was to die for 😋😋They had ran out of white zinfandel which was rubbish and the procecco was flat,the waitress then got my next 3 drinks wrong, I asked for doubles and got singles.

I love this place, the staff are all so friendly and willing to help out. Lucy is such a credit to the Team. The waiters and waitresses are all so friendly and accommodating. I had a King Prawn Linguine which is so tasty i recommend everyone to try! Thanks again to you all at the Coal and Cotton.

Go for breakfast regular, lovely food and staff, highly recommended

Wow! Thank you so much for a wonderful meal. We went for the soup and homemade fish finger sandwich, firstly that sandwich was HUGE, such a generous size and then followed up with just the perfect quantity of soup, absolutely delicious

had roast dinners and steak sandwiches, food really good and staff lovely too

Great food and drinks and service

Excellent service from Lindsey our lovely waitress. Relaxed and friendly atmosphere and lovely food.

First time for us and we enjoyed our food. However we had to wait 35mins from placing our order. It's a very nice place but we noticed a couple of neglected cleaning problems. When my wife sat down there was a used table knife on her seat, used paper serviette under a table near by.

Everything was so nice food,service and vibe definitely will come back

We love it here and have visited on many occasions. The food is always delicious and the service very efficient and friendly. I would definitely recommend.

Food always delicious and they have a great choice. This week I had Spatchcock Chicken; my friend had Prawn Linguini. Delicious. Bitterly cold day outside - really cosy in here. We rotate places we use Sundays but may drop one to come here. Always good standard and enough selection not to be bored.

Matt was exceptional, really good service and food 10/10

Absolutely brilliant place. Food is really the best I've tasted. The service you get is excellent they go above and beyond and make the experience pleasant I can't wait to go again. Staff you were the best. And kim who served us is a credit to the place

Lovely place and staff were really pleasant but the quality of the sunday roast platter was poor . Perhaps because it was in the evening but the lack of roasties was not compensated for and the veg and mash was school dinner standard .

Outstanding service, friendly staff and amazing food.

We came to The Coal and Cotton on Sunday the 17th November for a roast dinner. Megan M was great and made our evening so lovely!!

Food, atmosphere and service was perfect! Megan looked after us and she was excellent! Attentive, funny and extremely welcoming! Thanks Megan!

Love food really friendly staff and atmosphere

My beautiful sister ( slightly older than me ) My stunning niece & myself were so kindly invited last night , to the Coals 5th Birthday party . It was a truly wonderful night . The management & staff, pulled out all the stops . The food was off the scale . Every member of staff . Smiled & made us feel so welcome . The lovely young lady , that served our wonderful food was a joy . I apologise for not remembering her name . Also the young lady that booked us in . Gave us a massive smile . James took time to come & have a chat . One of the nicest men you could wish to work for . Your ability to make everyone feel special & not just a number , is a credit to you all . Finally again a massive thank you , to the owners . For such a wonderful gesture . You deserve all the praise you receive . Thank you for such a wonderful night . Melanie , Holly & Paul .

A fantastic meal and evening at Coal & Cotton to celebrate their 5 year anniversary, highly recommend the sea bass! They do so much to support our local community, go along this weekend and enjoy the celebrations 🎉

Amazing food and especially the service. Was served by Maria and can't forget the warmth and professionalism from Maria. From the first impression to the end of our meal it was perfect. Will definitely come back again

A delicious meal at a really good price will thoroughly recommend.

Amazing sunday lunch, great service and atmosphere

Went yesterday for breakfast, I was served by Maria who was very welcoming and attended to us with great hospitality. Really recommend and thank you Maria for a great experience!

Excellent food and amazing service from Maria, will definitely be back soon

The place gets far too busy and loud but omg the food is delicious, and the drinks

Great place, food and hospitality....all good reasons why this place is busy!. Highly recommended.

Booked a table and waited over an hour before we got any food. Service was relatively poor. Don’t think the waitress cracked a smile all night and didn’t apologise when we had to keep chasing for the food order. She wasn’t happy when we didn’t pay the discretionary service charge and her attitude was quite poor. We split the bill between friends so when we got part way through paying she then said ‘you do realise you’ve still got £xx to pay don’t you?’ I said we weren’t paying the discretionary service charge and she said we should have said before she’d started sorting the bill. What might have been best is if she’d have apologised that we didn’t feel we’d had great service and that they’d welcome feedback. Disappointed this time but never have been before so hopefully just a one off

Very similar to previous review by Clare451. We've come to expect more than average from the C&C but it can be very hit and miss. On this occasion, we must have been in an hour before Clare451 and found exactly the same... *Roast potatoes rock hard and dry *Hard cauliflower cheese and no additional serving cutlery for a shared dish *We had a sharer Sunday roast but no room on a table for two for the platter, our plates plus side order with menus, salt and pepper and candle(which we lit ourselves) *THE KILLER was charging £2.50 for a small half jug of additional gravy without telling us. I should have refused to pay for extra when there wasn't enough on to start with. C&C is a local pub which we will be giving a miss for a good while

Food was amazing, great value for money would highly recommend.

This place is an absolute gem! The cozy, beautifully decorated space makes you feel at home as soon as you walk in. The staff are some of the friendliest I’ve come across, always going out of their way to make sure you have a great experience and always making you feel comfortable. The food is consistently delicious, with every dish prepared to perfection and wait times minimal. Prices are a bit higher than average, but it’s totally worth it for the quality. I highly recommend the garlic dough sticks and the steak pie!

Hannah our service was really good so polite and made us feel very welcome & Matt who seated us was great and explained the specials of which we chose 3 plus truffle chips … lovely place amazing service 5 stars Stacy & simon

Arrived cold and 12 missing beers. We added a tip to make it 10% but since we didn’t get the beers this automatically rose 28% there has been no way to address this which is not on at all.

We ate around 4.30pm on a Sunday afternoon. The roast dinner was probably the worst I have ever had, with the exception of the meat. Firstly it was lukewarm so that was taken away and another one brought out. This was also lukewarm, but as the rest of my family were nearly halfway through their meals, I decided to eat it. The roast potatoes were hard and dry and had obviously been cooked earlier and reheated. The Yorkshire pudding was over-baked; the vegetables were rock hard; the cauliflower cheese was hard and tough. I had asked for extra gravy and found out at the end that I had been charged £2.50 for it! Where we were sitting had poor lighting and it was hard to see what we were eating. There were tealights on the table but these were not lit. There were not enough knives and forks on the table and no serving spoons were brought for the side dishes we were sharing. We also were not offered any condiments with our meals. We had five children with us and ordered the pornstar martini mocktails for the 11 and 13 year old girls. These turned out to be be the alcoholic version, which we only realised when one of the girls started coughing after the first sip. More care is needed to ensure that the right drinks are given. This is my fifth visit here over a number of years, and I have never ever had a good meal. I kept thinking that I would give it another go, and that I would have a better experience next time, but that has not happened. Feeling very disappointed.

Excellent service as always. Staff credit to you. Thank you Maria for excellent service as always. Excellent dog friendly local pub 🐶

Had few starters as wasn’t really hungry came for the movie thing for kids they were very accommodating considering I’d booked wrong has free food and drinks for kids absolutely brilliant with my son who was autistic lovely staff especially guy with glasses and tattoos made me feel very welcome will be visiting soon again thank you very much for your hospitality and great food prices were good also xxx

Lovely meal out for my daughter’s birthday. Incredible service from Lindsey as per usual!! Thank you so much

Have been here twice now & each time the food was absolutely delicious & great service too. Would highly recommend!

Delightful meal for celebrating exam success. Thank you to the team for squeezing us in last minute.

Lovely food and great service x

Super gastro pub, only just opened when I went. Super conversion, friendly helpful staff, great service.

Good atmosphere for an evening get together with friends spoilt by the love music being too loud

Breakfast is absolutely 2nd to none!! We come about once a month for a treat. Had a few evening meals too which were delicious

We booked as normally go the Woodside but was unavailable and I’m glad it was! We don’t normally try different places but we should and I’m so glad we picked Coal and Cotton! Never been before despite living up the road and the food was so nice. I would definitely recommend and return. Me personally I had the seafood risotto and a coffee with a mini Manchester tart which was lovely. The other people had burgers and fish and chips and all said theirs was really lovely. There was a busy cosy atmosphere despite being midweek and a lovely ambience, the service was excellent.

Food was amazing. Staff were fantastic and great atmosphere. Thank you so much we will definitely be back.

From out of town and was recommended The Coal & Cotton. We weren’t disappointed. Warm reception great atmosphere and wonderful food.

Great food and beer. Service from Megan was superb!