Club Quarters Hotel St. Paul’s, London in City of London, Westminster

Amazing location next to St Paul’s cathedral. Less than a minutes walk from places to eat and drink. Our room was by the road on floor 2 and soundproofing could definitely be improved. The room was absolutely spotless and had everything we needed, coffee machine and kettle, large tv, toilet, bed etc. We had little interaction with staff but what we did have was friendly and helpful. Check out at 12pm was nice after a night out.

I recently stayed at Club Quarters Hotel on Monday evening, and by Tuesday, I noticed multiple bites on my arms—specifically in areas that are usually covered except while sleeping. Given the circumstances, I strongly suspect these were bed bug bites, as I did not notice any mosquitoes or other potential causes during my stay. Concerned about hygiene, I reached out to the hotel, informing them of the issue and asking them to check and clean their beds to prevent other guests from having the same unpleasant experience. Unfortunately, I received no response and no apology. A responsible hotel should take concerns like this seriously, inspect their rooms, and ensure proper cleanliness. I’m sharing this so future guests can be aware and take precautions before booking. I urge Club Quarters Hotel to address this matter properly to maintain minimum hygiene standards.

The perfect hotel for us. Employees are very nice and helpful. There are water stations on every floor. Totally well thought out. High bed with good mattress. There is enough storage space in the bathroom. No matter where we travel, the first thing we do is check whether there is a Club Quarters Hotel.

Top Hotel! For location, services and cleanliness

A pleasant stay for 1 night. Room is very clean, the bed is very comfy. Only the wall and the door are bit thin so could be quite noisy.

location is amazing - nearby St. Paul’s cathedral, the millenium bridge, tube and bus stops, even Mcdonald’s. the staff was friendly. we could check out without any extra fee later so it was very nice. breakfast was OK. in room you could find everything you need, we didn’t have adapters to our phone chargers so at reception desk they gave us.

For a hotel that receives guests of such varied nationalities, I was surprised that the staff members spoke only English. perhaps if they handled a greater variety of languages ​​it would contribute to a warmer welcome and stay. Beyond that, the hotel is very nice, the rooms are comfortable and spacious and the location of the hotel is quite favorable: right in front there are several food places for dinner and snacks (the pizza express has very good pizzas). In addition, the breakfast is very rich and varied.

Only recommended if you like the feeling that someone is trying to open your door at 11pm only to find out it’s the door of a neighbor room but it’s just crazy loud. It shocked me every time someone closed a door nearby. Fun fact: they don’t have a hair dryer but they have a flat iron. The staff is nice and the location is very central.

For a 4 star and international hotel they only speak English.

It is a good hotel but they need some important improvements so I hope they read this feedback. Location is PERFECT, right next to st Pauls. This does mean that its very noisy outside because of the cathedral (every 15 mins the bells go off), we knew this but the annoying thing is is that we are unable to proberly close or lock the windows. It would be good to invest in some proper window locks or good noise cancelling windows. Its a very noisy street outside. Room was perfect, bathroom was good and the croissants downstairs as well. The free water bottle machine is amazing. Bed is also really good! Its just the windows that are not good

We stayed here for a weekend. All 10. Unbeatable location. The perfect rooms. Exquisite breakfast and staff treatment of 10. 100% recommended We will definitely return.

The hotel is very good located. Delia Maria at Reception was very friendly and extremely helpful. The rooms are recently renovated. Will be very happy if they can fix the heater problem in my room. Looking forward to have the best coffee ( as they say ) at the lobby soon.

The location couldn’t have been better—just a short walk from St. Paul’s Cathedral and super easy to get around the city or to the airport. We stayed in a Superior room, which was spacious, spotless, and overlooked a little courtyard, making it nice and quiet. The hotel has been recently renovated, and you can really tell—everything felt fresh and super clean. Now, the not-so-great part… We had to switch rooms because of an issue with the shower not draining properly. At first, we thought it was just bad luck with one room, but the second one had the same issue, just not as bad. Definitely not ideal, but... The staff totally made up for it. They were so friendly and helpful—when we mentioned the shower problem, they sent a plumber within minutes and immediately offered us a new room, all with big smiles and genuine kindness. And as an apology, they even sent us a bottle of wine, which was such a nice touch! Overall, despite the minor hiccup, we had a great stay and would still recommend this place, especially for the location and the amazing staff!

Pilar is wonderful, the hotel is a 10

Great location right next to St. Paul's Cathedral. Nice rooms, but when we arrived the windows were open and you couldn't close them without the help of the staff. And there was no fridge in the room as we had ordered. It was only delivered when we asked for it. And then their air conditioning can only heat, not cool. We think that is unwise. Queen size beds are far too small, but you could pay extra for king size. Large TV in the room - with incredibly poor picture quality. We have previously stayed at the Club Quaters Hotel in Boston, USA and here there were free drinks, fruit and snacks during the entire stay. At Cbub Quaters St. Paul's London there was a coffee machine in the room and water in the hallway. We missed snacks. But the location means that we might come back again. Plenty of eateries and pubs in the area, and Tesco and Sainsbury's close by.

Good hotel. They have free water bottles and filling Station. They offer snacks for sale in your room. Coffee is in the lobby is very good. Easy to hop of a bus to get around and also the hop on hop off tour busses. Lots to do and see

I arrived late at the hotel, and the room was at 13°C. I turned on the air heating, but it didn't warm up the room all night, and the temperature never went above 18°C. Additionally, it made a considerable noise that was uncomfortable for sleeping.

It's impossible to get a quotation for a meeting room. Reception is not able to provide answers and/or clear indications regarding who to call. My PA had to call the hotel restaurant (weird!), that provided her with the wrong e-mail address, to request for a quote. After over one week, we still do not have an answer. This standard is not acceptable for 4 stars, especially in a city like London. Please make sure you look up my name on your booking system and give me a call tomorrow by 12:00 CET or I shall instruct my team to cancel our £3k booking. It's simply unacceptable that a company CEO needs to take a matter like this into his hands on a Sunday!!

Very good experience at the hotel, especially for Pilar, who helped us upon arrival with a management problem with the rooms and made our stay as comfortable as possible

The location was perfect for a city trip! Breakfast was great and room was clean!

We were very comfortable. The hotel shows that it has been recently renovated, because, despite being classic, everything is new. The bed was incredibly comfortable, the bells couldn't be heard, I guess it depends on the orientation of the room, but there is double glazing. The only but is the size of the room, although there is still room for a table with chairs, and a small room with everything you need to have tea, coffee or prepare a cold dinner, (there are plates, spoons, etc...) . The best, without a doubt, were the location, the views from the room and Pilar, who was very kind, attentive, empathetic and helpful and was an unbeatable help to us. It also has a quite comfortable lounge bar to disconnect for a while and rest if you arrive tired from the kicking, before going up to the room.

Nice refurbished room and good location

Excellent hotel, very well located, with spacious, clean and well-equipped rooms, with all amenities. The restaurant is good. The service is great.

Clean room, very good location with the cathedral but also buses and the metro nearby. The breakfast was great, but actually there weren't many people which made breakfast pleasant (no waiting), the only problem was the poorly washed dishes. Great for a weekend stay

We had the pleasure of meeting staff member Hakim during our stay, and he made us feel incredibly at home. We were able to have wonderful conversations with him, which truly enriched our experience. The rest of the staff was also helpful and friendly. Greets, Nabil & Nesrine

Stayed at this hotel for two nights for a work trip. The location is excellent. Right near St Paul’s and a 10min walk to Bank station. Unfortunately because of the close location to St Paul’s you hear the bells chime 24h a day! Midnight was 12 chimes followed by a quiet single chime every 15 minutes which meant next to no sleep both nights. My first room was 28’ as the heater was on full blast blowing out heat and wasn’t able to change it. You also couldn’t open the windows to help cool down. I did manage to move rooms with help from staff but this seemed to also be a bit of an issue across various other rooms with no control over the temperature of their rooms. Breakfast was basic and a bit chaotic. For the money it costs I would suggest staying at a different location that is more quieter and comfortable.

Be careful, AC is in catastrophic condition. In winter it is either very cold or over 31 degrees. Despite changing rooms and communicating with the hotel several times, no solution was found and not clearly shown. Too bad. The rooms were otherwise clean and very large by London standards, and the reception staff were friendly. Classic management mistake.

On the positive side, the location is very central, right next to a metro station and bus stops. All the attractions are within a 10-minute distance. Now, for the negatives: the breakfast experience was chaotic. There were very few tables, and people were standing, waiting for a spot to free up. The breakfast itself was poor, and the buffet bowls were often empty. Refills were slow. The heating system was noisy, making it difficult to sleep at night. Cleaning was done every three days. The hotel is next to St. Paul's Church, and the bells ring every hour to indicate the time. For example, at 8 a.m., the bells rang eight times. It was quite shocking. We were charged an additional €50 without any prior notice. The room had been fully paid through the Booking platform, but the hotel demanded the payment, claiming it was for security measures to ensure guest safety. Overall, I do not recommend this hotel.

STAFF and LOCATION - The only positive points of this hotel. The staff was really available HOTEL- Otherwise Not up to the standard of a 4 star- BEDROOM Outdated heating by unmanageable fan - either you are too hot or you are cold - How many liters of water and time wasted before finally having hot water in the shower and sink - BREAKFAST- Undersized room which requires queuing in a corridor near the buffet. When you finally have a table, you have to elbow your way. the tiny buffet is located in a narrow passageway where people coming in, people going out, and those trying to get something for breakfast meet. We start the day very, very angry. Opposite the hotel is a “Prêt à manger” which costs less and is quieter

After a 6-night stay at this hotel for the end-of-year holidays: We liked: recently tastefully renovated room (lighting, decor, equipment, bathroom), good bedding, quiet, perfect location with bus and metro, service; We didn't like: self-check-in, noise from heating and VMC, dirty windows, completely blocked siphons, no toilet brush, discord at breakfast with random supply. Patrick B.

Perfect location next to St.Paul’s Cathedral , We enjoyed 3 nights there Clean,calm,cozy ,room temperature was good ,check in was super fast,breakfast is good enough . Definitely will come back 🌷

Very nice hotel, located directly at St. Paul's Cathedral and the corresponding subway station. The room is small but very clean and ideal for a trip to London for two. The breakfast is very tasty, you just have to wait a little for a table.

Cold rooms not even minus weather.cold water in room and no tea facility

Rooms a little small but the location and the rest are worth it.

Very nice hotel in an excellent location. All the staff I saw or spoke to were very friendly and helpful. As for the rooms, you can see that they have been renovated fairly recently. The superior room with an extra large bed is recommended, a very spacious room with a very comfortable bed.

Clean, comfortable and staffed by really helpful and lovely staff. Spacious modern rooms, great coffee shop and amazing location. Good value for London too. Will be back!

The very nice room with safe and spacious bathroom And huge shower Room with sitting area Check in quick and breakfast tasty

Can not fault the staff at this hotel. Clean room, excellent location and Dan was absolutely brilliant making sure our food allergies were taken into account - also to Pani (the best barista) always with a smile. All staff were welcoming and professional.

I recently had my first trip to London and stayed at Club Quarters in St. Paul, and I can’t say enough good things about the experience! The staff went above and beyond to make us feel at home, treating us like we’d been friends for years. A special shoutout to Hakim, who was incredibly genuine and welcoming. He and the rest of the staff truly made this trip special, helping us feel comfortable and cared for in every way. Hakim even assisted my fiancé with her booking and ensured she had everything she needed during her stay, which really meant a lot to us. The warm welcome and attentive care they gave to us made this trip unforgettable. I would absolutely stay here again and highly recommend it!

Everything is good except the breakfast. This experience completely ruined my stay at club quarters. We needed to wait 30 minutes for a table. When we were seated we waited another 15 minutes for eggs and bacon. Its horrendous. Would not go here again!

There's little to say... looking out the window and seeing St. Paul just a stone's throw away is a spectacle! Excellent location to go wherever you want. The only flaw is that check in and out is a bit cumbersome to do with the tablet.

The staff and rooms are outstanding.. our only complaint was the breakfast.. it was a good variety of food. But it felt like a free for all.. no queuing system...which meant everyone was just diving in to the food...some food was not replenished quick enough..as it was very busy. We were not impressed at all sorry 😐

Stayed here for 3 nights on my first ever visit to London, and it was stunning! The hotel has refurbished vintage aesthetics with a modern twist. Rooms were clean and comfortable - the view of St Paul's Cathedral with the full moon was just the cherry on top of our stay. Great accessibility to several train lines within a 5min walk. Will definitely stay again!!

A really good hotel. Had a 5 night stay. Super friendly and helpful staff, really nice room and a really good bed, gor and varied breakfast (a bit busy at the weekend). We had a really nice stay🙂

The location was good, the breakfast was okay but the service was appalling. Dirty towels, clogged toilet and not even a verbal apology. Housekeeping only comes when you ask for it - but no one tells you that beforehand. A pity!

This is the third time we have come because the location is strategic for us. Beautiful and quiet room designed for business trips with queen bed, sofa, coffee table, coffee and tea corner, large television. Excellent bathroom set which includes shampoo, conditioner, shower gel, face and body cream, hand soap, there is a hairdryer. Points still to be fixed: heating/air conditioning regulator (we also stayed in December and the thermostat is always the same) it can't be turned off sometimes in winter it's too hot and in summer it's either too cold or too hot. The safe must be anchored to the furniture or even better to the wall. New self check-in with an employee who helps if necessary. Possibility of extending check-out until 3pm for a fee, an option used and greatly appreciated by us. In the reservation we also had continental breakfast included, you have to go to the nearby Côte brasserie in the basement, excellent breakfast with croissants, pan au chocolat, fruit, yogurt and more. We continue to appreciate this hotel even more after the makeover.

I had stayed at the Club Quarter hotel ones before they did it up and I couldn’t believe how gorgeous it is now. The service was always excellent and Sandra who I recognised from before and her team were super helpful and gave me some great recommendations. Would highly recommend this place both for the comfortable and clean rooms, the location and the excellent service.

Will definitely be staying here again. My room was neat and spacious and I loved everything about it. The hotel is also located close to St Paul with close proximity to différent eateries and shops. Perfect!

Great location.. awesome service and very good rooms and breakfast

(This is a review from a guest whose room was upgraded with Amex.) The interior of the facility here is pretty clean and nice. I’m not sure why there are so many bad reviews on Google reviews. I think it's probably because it was recently remodeled. The rooms are spacious and you can see St. Paul's Cathedral from the 7th floor room. Despite its appearance, the inside was really clean and the staff were very friendly. The staff were very kind and helpful with both check-in and check-out and luggage storage. The bedding was clean, and it was nice to have a Nespresso capsule machine and a stainless steel electric kettle inside the room. The cup was also clean. The view was nice and the bathroom was spacious and had good hot water. And the room was big and had a table, and it was spacious and nice, along with a sofa. And there was a yoga mat inside the room. Oh, and I didn't eat breakfast separately, but the coffee and bread at the cafe on the first floor were quite delicious. I once stopped by a place called Tattle across the street and had breakfast, but the coffee and bread at the cafe on the first floor were much better than there. You can have breakfast at a delicious cafe on the first floor without having to cross the street! The only downside is that you hear the St. Paul's bell ringing every hour, even at dawn. On days when you're tired, you won't hear it, but on days when you're not tired, the sound of the bell can be annoying at night. It's hard to hear if you wear earplugs, but it's a bit noisy because it hits four times at four in the morning and seven times at seven. Of course, earplugs are provided by the hotel.

A burglar entered my family’s room previous night, and stole their belongings. Hotel staff did not do anything about the incident. They did not change even their room. My family found a response from the hotel staff to be inadequate and unhelpful. This lack of support is unacceptable. There is no apology or anything else.

The Hotel was decently clean and fine at first glance. The rooms are very small and old. The main issue we had was the room next to us has their items stolen out of their room while they were gone. We heard that more than one room had items stolen from it that day. This made us feel very unsafe leaving our bags while we were out during the day. We felt that we needed to leave early and book a different hotel so that we would not get our belongings stolen. I would be very careful when leaving items in this hotel. I am hoping we are able to get a refund for the second night.

The room was very clean and quite spacious. Had a wonderful view of St Paul's cathedral. The staff were really obliging and very pleasant to deal with. Such a marvellous location, will stay again when next in London.

I won't make any assessment, just let you know that they are thieves. My daughter and I stayed from April 8 to 12. Upon arrival we paid for the reservation and they added a deposit, which according to them they would return to me at the end of the stay. To date, having sent several emails demanding the amount, I have not received any response and of course they have not returned the deposit. Shameful

Pleasant surprise. Booked in really early as rooms were available. Rooms very good and spacious. Clean. Only 30 seconds from St Paul's. Breakfast was really good along with the service.

TO THE SPANISH: The room is magnificent. The attention was very very kind, especially from Pilar, Spanish, very nice. It is very well located, next to the San Pablo Cathedral. The bus stops are next to the cathedral. And also metro station next door. The negative: A place that is attached is called Cote. Very slow, unpleasant and expensive. Ahhh and the TV is gigantic, it makes you go crazy, because it is huge but without any Spanish channel, not even the international channel.

Location 10/9 Cleanliness 10.8 I booked two days and they did not clean the room The sound of the rooms next to me is very clear, meaning the whole hotel is Gibson board... Reception and farewell handling 10/10 Note: They take a 50-pound deposit and it will be returned to you on your card once you check out (((Insurance card only, cash is not accepted))) I hope I helped you...

Great hotel in a superb location. Newly refurbished, well appointed rooms. Just a little on the small side but that didn't detract. Lovely breakfast menu!

This hotel is situated perfectly if you want to visit London. We stayed in the renovated wing and it was really nice. The room is extremely clean, nice furniture and a big flat screen. The bathroom is brand new and clean. Also for this price, the location, the rooms are perfect.

Great location. Hotel rooms are starting to look a little tired, especially for the price, but apparently a renovation is imminent. I’ve had minimal interaction with staff as check in is now self serve.

Very friendly and helpful staff but smelly toilets and heating went mad in the middle of the night bringing temperature to 27 degrees. Staff acted on the spot but it took a while to get back to sleep.

This is a scam hotel. There is nothing that deserves to be 4 stars here, I wouldn't give it even 1 star!

Fabulous all round. Room and facilities very good, lovely bathroom products in the rooms, location terrific and the staff were polite, friendly and helpful. There was a free coffee machine in the lounge, free refillable water and we were able to leave our luggage there prior to check in and after. There was also the use of a gym...but didn't see it, or indeed have time!. But very happy with hotel, great value and will definitely stay again. Thanks to the team there 👍