Based on 1.768 opinions finded in 1 websites
Based on 1.768 opinions finded in 1 websites
Nº 4246 in 7028 in City of London, Westminster
Opinions
I recently had my first trip to London and stayed at Club Quarters in St. Paul, and I can’t say enough good things about the experience! The staff went above and beyond to make us feel at home, treating us like we’d been friends for years. A special shoutout to Hakim, who was incredibly genuine and welcoming. He and the rest of the staff truly made this trip special, helping us feel comfortable and cared for in every way. Hakim even assisted my fiancé with her booking and ensured she had everything she needed during her stay, which really meant a lot to us. The warm welcome and attentive care they gave to us made this trip unforgettable. I would absolutely stay here again and highly recommend it!
Michael Palladini . 2024-11-03
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Everything is good except the breakfast. This experience completely ruined my stay at club quarters. We needed to wait 30 minutes for a table. When we were seated we waited another 15 minutes for eggs and bacon. Its horrendous. Would not go here again!
Jurre de Coo . 2024-10-31
MORE AT Google
There's little to say... looking out the window and seeing St. Paul just a stone's throw away is a spectacle! Excellent location to go wherever you want. The only flaw is that check in and out is a bit cumbersome to do with the tablet.
Marco Valdiserri . 2024-10-30
MORE AT Google
Stayed here for 3 nights on my first ever visit to London, and it was stunning! The hotel has refurbished vintage aesthetics with a modern twist. Rooms were clean and comfortable - the view of St Paul's Cathedral with the full moon was just the cherry on top of our stay. Great accessibility to several train lines within a 5min walk. Will definitely stay again!!
Maha Islam . 2024-10-28
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The staff and rooms are outstanding.. our only complaint was the breakfast.. it was a good variety of food. But it felt like a free for all.. no queuing system...which meant everyone was just diving in to the food...some food was not replenished quick enough..as it was very busy. We were not impressed at all sorry 😐
carole wright . 2024-10-28
MORE AT Google
A really good hotel. Had a 5 night stay. Super friendly and helpful staff, really nice room and a really good bed, gor and varied breakfast (a bit busy at the weekend). We had a really nice stay🙂
Jesper Purup . 2024-10-03
MORE AT Google
This is the third time we have come because the location is strategic for us. Beautiful and quiet room designed for business trips with queen bed, sofa, coffee table, coffee and tea corner, large television. Excellent bathroom set which includes shampoo, conditioner, shower gel, face and body cream, hand soap, there is a hairdryer. Points still to be fixed: heating/air conditioning regulator (we also stayed in December and the thermostat is always the same) it can't be turned off sometimes in winter it's too hot and in summer it's either too cold or too hot. The safe must be anchored to the furniture or even better to the wall. New self check-in with an employee who helps if necessary. Possibility of extending check-out until 3pm for a fee, an option used and greatly appreciated by us. In the reservation we also had continental breakfast included, you have to go to the nearby Côte brasserie in the basement, excellent breakfast with croissants, pan au chocolat, fruit, yogurt and more. We continue to appreciate this hotel even more after the makeover.
Marzia Luppi . 2024-08-04
MORE AT Google
The location was good, the breakfast was okay but the service was appalling. Dirty towels, clogged toilet and not even a verbal apology. Housekeeping only comes when you ask for it - but no one tells you that beforehand. A pity!
Deborah Becker . 2024-08-04
MORE AT Google
I had stayed at the Club Quarter hotel ones before they did it up and I couldn’t believe how gorgeous it is now. The service was always excellent and Sandra who I recognised from before and her team were super helpful and gave me some great recommendations. Would highly recommend this place both for the comfortable and clean rooms, the location and the excellent service.
Lina Ryan . 2024-08-01
MORE AT Google
Will definitely be staying here again. My room was neat and spacious and I loved everything about it. The hotel is also located close to St Paul with close proximity to différent eateries and shops. Perfect!
Abimbola Rotimi . 2024-07-22
MORE AT Google
Great location.. awesome service and very good rooms and breakfast
Duha Haj Yahya . 2024-07-19
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(This is a review from a guest whose room was upgraded with Amex.) The interior of the facility here is pretty clean and nice. I’m not sure why there are so many bad reviews on Google reviews. I think it's probably because it was recently remodeled. The rooms are spacious and you can see St. Paul's Cathedral from the 7th floor room. Despite its appearance, the inside was really clean and the staff were very friendly. The staff were very kind and helpful with both check-in and check-out and luggage storage. The bedding was clean, and it was nice to have a Nespresso capsule machine and a stainless steel electric kettle inside the room. The cup was also clean. The view was nice and the bathroom was spacious and had good hot water. And the room was big and had a table, and it was spacious and nice, along with a sofa. And there was a yoga mat inside the room. Oh, and I didn't eat breakfast separately, but the coffee and bread at the cafe on the first floor were quite delicious. I once stopped by a place called Tattle across the street and had breakfast, but the coffee and bread at the cafe on the first floor were much better than there. You can have breakfast at a delicious cafe on the first floor without having to cross the street! The only downside is that you hear the St. Paul's bell ringing every hour, even at dawn. On days when you're tired, you won't hear it, but on days when you're not tired, the sound of the bell can be annoying at night. It's hard to hear if you wear earplugs, but it's a bit noisy because it hits four times at four in the morning and seven times at seven. Of course, earplugs are provided by the hotel.
L . 2024-07-17
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A burglar entered my family’s room previous night, and stole their belongings. Hotel staff did not do anything about the incident. They did not change even their room. My family found a response from the hotel staff to be inadequate and unhelpful. This lack of support is unacceptable. There is no apology or anything else.
DERYA ER . 2024-07-15
MORE AT Google
The Hotel was decently clean and fine at first glance. The rooms are very small and old. The main issue we had was the room next to us has their items stolen out of their room while they were gone. We heard that more than one room had items stolen from it that day. This made us feel very unsafe leaving our bags while we were out during the day. We felt that we needed to leave early and book a different hotel so that we would not get our belongings stolen. I would be very careful when leaving items in this hotel. I am hoping we are able to get a refund for the second night.
Natalie Record . 2024-07-14
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The room was very clean and quite spacious. Had a wonderful view of St Paul's cathedral. The staff were really obliging and very pleasant to deal with. Such a marvellous location, will stay again when next in London.
Michele Travers . 2024-06-01
MORE AT Google
I won't make any assessment, just let you know that they are thieves. My daughter and I stayed from April 8 to 12. Upon arrival we paid for the reservation and they added a deposit, which according to them they would return to me at the end of the stay. To date, having sent several emails demanding the amount, I have not received any response and of course they have not returned the deposit. Shameful
Adriana Zamora Ortega Zamora Ortega . 2024-05-19
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TO THE SPANISH: The room is magnificent. The attention was very very kind, especially from Pilar, Spanish, very nice. It is very well located, next to the San Pablo Cathedral. The bus stops are next to the cathedral. And also metro station next door. The negative: A place that is attached is called Cote. Very slow, unpleasant and expensive. Ahhh and the TV is gigantic, it makes you go crazy, because it is huge but without any Spanish channel, not even the international channel.
CRITICO COACH GASTRONOMIA SEVILLA . 2024-05-06
MORE AT Google
Pleasant surprise. Booked in really early as rooms were available. Rooms very good and spacious. Clean. Only 30 seconds from St Paul's. Breakfast was really good along with the service.
Garry Cuckson . 2024-05-06
MORE AT Google
Location 10/9 Cleanliness 10.8 I booked two days and they did not clean the room The sound of the rooms next to me is very clear, meaning the whole hotel is Gibson board... Reception and farewell handling 10/10 Note: They take a 50-pound deposit and it will be returned to you on your card once you check out (((Insurance card only, cash is not accepted))) I hope I helped you...
Tito Muja . 2024-05-02
MORE AT Google
Great hotel in a superb location. Newly refurbished, well appointed rooms. Just a little on the small side but that didn't detract. Lovely breakfast menu!
Andrew Davey . 2024-05-01
MORE AT Google
This hotel is situated perfectly if you want to visit London. We stayed in the renovated wing and it was really nice. The room is extremely clean, nice furniture and a big flat screen. The bathroom is brand new and clean. Also for this price, the location, the rooms are perfect.
Madalin Stan . 2024-02-13
MORE AT Google
Great location. Hotel rooms are starting to look a little tired, especially for the price, but apparently a renovation is imminent. I’ve had minimal interaction with staff as check in is now self serve.
Melissa Moubarak . 2024-02-12
MORE AT Google
Very friendly and helpful staff but smelly toilets and heating went mad in the middle of the night bringing temperature to 27 degrees. Staff acted on the spot but it took a while to get back to sleep.
Valdo PolarOil . 2024-02-08
MORE AT Google
This is a scam hotel. There is nothing that deserves to be 4 stars here, I wouldn't give it even 1 star!
T . 2024-02-05
MORE AT Google
Fabulous all round. Room and facilities very good, lovely bathroom products in the rooms, location terrific and the staff were polite, friendly and helpful. There was a free coffee machine in the lounge, free refillable water and we were able to leave our luggage there prior to check in and after. There was also the use of a gym...but didn't see it, or indeed have time!. But very happy with hotel, great value and will definitely stay again. Thanks to the team there 👍
Tabitha Morris . 2024-02-05
MORE AT Google
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