Citi Terrace CANTERBURY in Canterbury

We came for a bottomless brunch on a Sunday for a work Christmas do, was served by sumit, his Bellini was amazing fabulous host very attentive, food was great and general vibes were very enjoyable! Brilliant service, Sumit took good care of us and went above and beyond. Would 100% recommend.

Great service from sumit and food was amazing

Bottomless brunch 10/10 Paul thank you! You was amazing

Sumid is the most amazing drinking server there is he is always welcoming guy there is always 10/10 reception always

Such amazing atmosphere.food was incredible. Definitely be returning

The place has a great vibe, great selection of food and drinks. Its our go to place in Canterbury now.

Waiting time is too long and bad costumer service

Was fully booked , reception was stern not naturally friendly , never hit to try the food .

Amazing food, lovely stuff and really dog friendly! Best hummus and chicken&waffle I've ever had!

It's nice place drinks great. Atmosphere was amazing great service, but the food was disappointing dried out nit fresh at all ans not.tasty.

Sumit had exceptional service as always, smiling and polite highly recommend

Sumit was very nice to me after I had a card issue I revolved everything and I paid that day

Paul was a great server today! Friendly service and very attentive. Nothing too much trouble made our night great!

Really good bottomless brunch. Sumit was a great waiter really friendly, speedy and a credit to the citi team. Thanks summit!!

Amazing service from sumid, first class for the bottomless brunch. All my friends are very pleased and we will definitely come back. Thank you very much sumid we had a great day!

Nice staff , food and drinks . Far more reasonably priced than what you may of heard . Very pocket friendly for such lovely surroundings A+++++++++ 10/10

Remsy is such a top host provided amazing service and made sure we had a good time. He is the mascot of citi terrace

Drinks are overpriced and the shisha doesn't taste like anything.

I loved the afteronoon I had with my works do. Sumit was an amazing waiter and he fulfilled every single whim that we had. We really couldn’t ask for a better service. I will definitely come back to City Terrace, and it’s because of Sumit. Thank you.

The service was excellent, we enjoyed our bottomless. The food was amazing. Special thanks to sumit We definitely recommend citi terrace

Went for bottemless brunch, the drinks that are included are good value but the food was sub par and they forgot half our order. Georgia was amazing serving us and went above and beyond so thank you to her. Would return.

Came here for a bottomless brunch and the service was very slow. Waited half an hour for a drink to begin with then had long waits between our other drinks being served. Such a shame as the food, venue & cocktails are lovely but the slow service let it down.

The menu was very simple. not huge variety to choose from. Service was ok, disappointed that 241 cocktails were offered on the menu, then to be told can't have that offer as it's graduation and they know how to make money. I was there to celebrate my daughters graduation. If anything you should be throwing in a free cocktail and supporting these graduates who are bringing money into your city. If it was up to me this would of been enough for me have left and spent my money elsewhere for a meal. I know others who were there celebrating graduation expressed the same .

Reallh nice outdoor terrace seating, drinks were great and the waiter was friendly. Recommend for a day out with family or an evening with friends

The waiter Remsy might be the nicest guy I've ever met.

Served by Remsy, really lovely chap chatty professional good food. Last time sat outside seems more attentive than inside

Amazing place. We had a great time. Wonderful food, music, drinks, and service. Remsy was fantastic! He got all our drinks order right every time! Definitely recommend!

Fantastic dining experience at Citi Terrace! The food was absolutely amazing, and the service was top-notch. A special shoutout to Remsy, who went above and beyond with his attention to detail, making sure everything was perfect throughout the meal. We had such a great time and felt truly well taken care of. Highly recommend this place for anyone looking for excellent food and an unforgettable experience!

Waheed the shisha guy amazing at what he does everytime gives the best shisha top man. Amazing place over all

It was an amazing evening, we were greeted very well by Vatsal! He made us feel comfortable and would definitely come here again!

Citi Terrace it’s a amazing place to dine in. We enjoyed the food and drinks. Food was delicious and drinks amazing. Manager was very kind and polite. Bar( Bruno made our day with lovely cocktails. Keira her service was wow. Definitely recommend.

We held a bigger event here the day after our wedding on Monday, for casual food and drinks - there was between 30-60 people throughout the day. Ali and his staff were amazing. Amazing communication throughout the booking- very smooth, easy going and listened to us as customers. Ali and his staff were attentive, proactive, polite, organised, hardworking- all in all amazing customer service and we couldn’t fault it. The food/ drinks/ venue was also lovely - they also have a retractable sun roof which is good to have! If you are thinking of booking this venue for an event or even for drinks/dinner - do it! Thankyou for closing our wedding celebrations weekend with a great day/ evening ! Tamara and Charlie

Remsy served us really well and the experience was really lovely

We came in at 12 so it was quite quiet but the atmosphere was still good. The food was delicious and the cocktails were even better. We was served by Remsy he was very attentive and lovely. We will be returning😊

First time at citi terrace tonight and it was very good. Sumit was very accommodating and made us feel welcome from the minute we walked in, very friendly. Service was quick every time, all round good experience.

Food and drinks were good, also good atmosphere and our server sumit was very good

Excellent food and service. Friendly environment . Had a lovey time thanks to brother Sumit 😊 ! Will visit soon highly recommend .

Brilliant service drinks and food good, sumit was our host made us feel so welcome. 5 star would recommend

Sumit his sevice was superb i like the way he is approaching

Very good service from Sumit. Fab food! Great atmosphere!

Sumit absolutely great guy, every time we had asked for anything he was able to provide, even sneak in a cheeky speciality drink for us, and amazing guy, and without him the atmosphere of citi terrace wouldn’t be the same, always puts a smile on our faces :)

We came for bottomless brunch, we were served by sumit and it was a swift and lovely service. The food was amazing and the drinks were strong 😏, would definitely recommend.

Emily is amazing great bottomless brunch

Went on a Monday Night for a birthday - Food was amazing, drinks were brilliant and tbh so much better than we anticipated originally. The only downside was the bar staff were chatting for a while and our drinks took a lot longer than we thought they would.

We ordered a non-alcoholic mojito and they brought apple juice with lemon and mint.

The food was quite good and the staff was nice to us. Ryan was attentive and helped us out alot!

We sat at the citi terrace to celebrate an exam result and got the best service from remsy could not recommend this place more we was there for bottomless brunch and left after a good giggle in a great mood for the rest of the day

Such a beautiful restaurant and food was amazing. Ryan was very helpful and he was very kind!

Ryan was very polite! Amazing food too.

Felt like I was on holiday in the sun, good food, cocktails and a lovely server called Remsy. Definitely coming back.

Booked a table for lunch prior to a theatre show after seeing the 2 courses for £15 and kids eat for £1 online. Arrived and was told to sit wherever. Offered drinks upon seating, which was great. I queried the lunchtime offer with the waiter, which was showing as two courses for £17 on their menu, (£15 online), and was told we could get 2 of anything on the menu for £17. Kids were 3 courses for £8, I'd queried the kids for a £1 which I quoted on the booking, to which the waiter said he would have to get the manager as he didn't know. The manager explained that kids can eat for £1 when an accompanying adult spends £15. Perfect, I thought, until upon ordering our food, the waiter then says they're not offering the lunch deal of 2 for £17 as they're currently in the process of upgrading their menu but he didn't know?! I've never been to a restaurant that advertises and confirms a deal to then retract it 10 minutes later.. the childrens menu also doesn't show prices for items when ordered invidually. Anyway, we went ahead and ordered and explained we had a show to get to so queried the wait time, was told 15 minutes. The food took much longer than 15 minutes to arrive, during this time the waiters were busy serving a lot of drinks to other tables, the waiter came over after a lengthy wait and apologised. Our food then arrived, separately, one adults and one child's pasta first, an adults pizza followed and my youngest that was waiting on a child's pizza was left without food so I had to share mine as he was already hungry and complaining of the wait. A different waiter who served some of the food apologised and said that had a big table to attend. Surely, this should've been explained upon ordering with the original waiter. The place wasn't particularly busy at the time, but there were a lot of cocktails going out. Remainder of food came out after a short time, and one of the small plates was incorrect, to which the waiter rectified after me pointing it out. I'm not sure if the member of staff serving us today was new or not, I didn't get his name, or whether our experience would have differed with a different server or the manager who were both very helpful when they did come over. I think communication between staff could be better from observation. Overall, the quality of food was good, and the final bill was cheaper than I expected, but the service could have been better. It's an aesthetically pleasing venue that would be great for cocktails with friends, but I personally wouldn't recommend it for families.

Remsy our waiter was so accommodating and friendly, we had a lovely time doing the bottomless brunch!!

We were served by Remsy. He was an absolute gem… best server and made us feel more than looked after. We went there for one drink and ended up being on the terrace for 3 bottles. Great atmosphere!

This place was great. We were served by Vats. He was super friendly, and as we were both Indian he suggested great places nearby for Indian food. The food here was lovely, the service was fast and reliable. His recommendations for food, drink and shisha flavors were all great. I had so much fun here with my parents and my girlfriend.

Booked in for bottomless brunch with some friends. We’d emailed ahead and were aware of what vegan options were available for myself. Hummus and flat bread are provided for the table and were brought over with no comments. Approx. 5 mins later our waiter came over and asked if I had eaten any of the flatbread as I couldn’t eat it… good job it’s a dietary choice and not an allergy! More training should probably be given on this, as this could be dangerous for other people. Drink service was quite slow, and we had to ask multiple times for our drinks as either they hadn’t been ordered or were taking 10+ minutes, but I do appreciate it was on a Saturday with some nice weather (makes a change for the UK for once!) Remsy served us for the majority of the time and was absolutely lovely and a real credit to Citi Terrace! The food was lovely (apart from the hiccup with the flatbread) I would come back, for either just the normal menu or bottomless brunch.

Georgia is top tier....10 out of 10 would reccomend

Excellent lunch - great wine, cocktails and Remsy is fab!!!

Remsy was our waiter and was an incredible!

Excellent service and atmosphere.

Great restaurant with lots of character. Burgers were amazing and the staff are always really friendly. Quality drinks and shisha.

Bold-fat guy have nothing respect about us.. he need to back to school for take some respect 👎🏻

Faty the faty bold gay have not respect as i go there today to watch the england game and i have booked my table a day before and he was telling me that there’s not a table for us and after 30 minutes waiting he give us a table in the corner which is there’s not tv to watch the game He need to a cleaner not a manager 👎🏻

I will never go back there because of the Manager his very rude to the customers the bald fat man

Bad service no respecting customers really bad and rude mangers never go there again 0 start if I could do theres a bolde fat guy have no respect for customers

Had a bottomless brunch here today! Remsy our waiter was amazing, nothing too much trouble, quick service and very friendly, overall amazing will definitely be back!

Lovely waitress called Gracjana, really attentive and always smiling, food was really nice as well, 10/10!

Remsy, our waiter for the evening, provided exceptional service during our experience. He was prompt in taking our orders, refilling our drinks, and checking in on us . His professionalism and genuine interest in making sure we had a wonderful dining experience did not go unnoticed. We greatly appreciated Remsy's top-notch service and would highly recommend them to anyone looking for a fantastic dining experience.

Remsy took great care of our large party and made our night great! Amazing service!

Our waiter Remsy really made our time here amazing. He was great - so kind and professional and great at recommending us drinks. Food was good & so was the music but Remsy really went above and beyond, thank you so much!! 1000/10!

Great place remsy our waiter was excellent

We love it here! The atmosphere is always unreal and the food is so good 😍and the best service! Remsy is so attentive so orders come through quickly 💪🏾

Excellent drinks and food as well as service despite it being very busy our waiter remsy made sure we had constant drinks for our bottomless brunch. He is a brilliant waiter if you have him as made our experience very enjoyable👍10/10

We love it here, such good vibes always! Unreal food and drinks and our waiter Remsy is always bringing the good vibes! Best waiter 🥂🙌🏽

Atmosphere brilliant, drinks flowing and staff amazing especially Remsy. Highly recommend

Remsy was the best waiter we could’ve had! Really great service!

Remsy was amazing! Great food and vibes

Really friendly and welcoming service by Vats every time we go there. Doesn’t push us to leave early.

Love their shisha especially the ones packed by Vats. Always has a warm greeting and makes sure he is always checking up on us. Never forces us to leave early unlike some other stuffs we have come across. He ensures we are satisfied with our shisha , drinks and overall experience.

Our experience at Citi Terrace was extremely disappointing. We went there for shisha and were told that we had to sit outside because we didn't have a reservation, which was understandable. After being seated and ordering drinks and shisha for the three of us, a waitress came over and abruptly told us we had to leave in 15 minutes without any explanation, simply leaving the bill on our table. We were shocked as it had only been 45 minutes since we received our shisha. We requested to order more drinks and mentioned that our shisha wasn't even finished, but they insisted on a 2-hour policy due to another reservation. This was frustrating because, firstly, they hadn't informed us of this policy upfront, and secondly, we were still actively ordering and had only been there for 45 minutes. This abrupt treatment completely ruined the vibe and mood of our evening. In the end, we left after little over 2 hours, having spent £130 on two shishas and two rounds of drinks, which felt excessive due to time limit. If you're in the hospitality business, a little more courtesy towards your customers is expected. The staff who served the drinks and shisha were amazing, but unfortunately, we won't be returning for shisha again.

One of the waitresses wearing suite comes and asks us to pay and leave in 15 mins abruptly saying our time is up.

Delicious food excellent cocktails awesome service thanks to sumit we love citi Terrace

Sumit, and Ryan were excellent hosts for our brunch, we were celebrating a special occasion and they made us feel at home. Our lunch was excellent, and the drinks were great. Would recommend to anyone visiting or around Canterbury!

Good food nice cocktail and lovely atmosphere with a warm welcome from the staff and specially from summit made our day the way he approached from start to end. I must say I will recommend to all my family and friends to visit at least one time. Thank you summit

I would like to say its a perfect place to dine in, I went with my girlfriend on her birthday we ordered pornstar martini and beer and food as well . I loved the atmosphere and the hostess were very nice then the server who served us he was very polite we met sumid and he was so good in suggesting. my girlfriend asked him to suggest a drink and the one he ordered it was perfect. surely we we will be back and strongly recommend citi terrace.

The service of Sumit is always amazing and makes the whole time here very enjoyable. Always a pleasant experience here at Citi Terrace.

Sumit was great at providing amazing, quick service. I loved the atmosphere and the food and drinks were lovely. I always return every time without disappointment!

Paid a visit recently with some colleagues, and ordered a few drinks & burgers. The Dirty Blue Bikini cocktail was beautiful and the Chicken Katsu Burger was great, would definitely order again! Served by Remsy who was very attentive of our table and also let us know about 2for1 cocktail offers. Hope to see him again soon!

amazing experience sumit was amazing and made us feel so welcome!!!

was a great experience! ryan was amazing and made us feel so welcome.

Lovely evening, thoroughly enjoyed my time here. Ramsey was an excellent waiter. Highly recommended. I am returning customer 😊

Sumit was absolutely wonderful, he was very good at recommending drinks and was extremely friendly.

LAYLA! Was a star!! She was amazing and made us feel so welcome! Made sure we was warm enough with the Heaters! Made us feel at home❤️

What an awful place. Went there for my evening do with all the girls from work. When we left after all paying our bills they accused us of not paying trying to change us 70.00 a head just for drinks. We all oayed are bill. They accused us of not holding us there at ransom and threatened us. Awful do not go the bar is awful the staff ate horrendous. I would never go there again. My god canterbury is at an all time low. Omg awful place. Please never go. Thay will rip you off big time.

This has been a brilliant experience, they catered for us outdoors with environmental changes that ensured our comfortability throughout.. REMSY is the bomb!

Such and amazing atmosphere! All staff are so friendly. We were served by Remsy he’s was super helpful and kind. We will definitely be coming back! Some of the best cocktails in town.

Sumit was a great host and made sure we had what we needed

Visited there with my family. The ambience, drinks and service were amazing. Special thanks to Sumit for an extraordinary service.

Thanks to mr smith such a gentleman I like his service and such kind and respectful personality love the vibe and the shisha it was amazing love to go there again 👌

At didn't stop. It's was full of millennials and smoking outside seating in cold.

the plan was to eat, but the menu was so 'meh!' we went elsewhere. the terrace could be good in the summer, but the chairs need some reupholstery asap!