Cinnamon in East Dorset

By far the best Indian I have ever tried. I’m quite picky too, but this was absolutely incredible. We had a range of curry’s- from chicken tikka masala, to vegetable, korma etc. They were beautifully flavoured , chicken was perfectly cooked and the side orders of Naan bread, rice etc was delicious. We sadly don’t live in Ferndown but any chance we get we go to my MIL’s to order from gorgeous restaurant !

We go to Cinnamon on a regular basis, at least a couple of times a month. Always a great meal and the staff have always been amazing. Definitely the best so go try it for yourself. Thanks you

Too much money for too little portion. Need to improve menu and staff. Had a poor experience during my visit. Highly no no no no

Lovely place ever since new management. Food spot on and service is proper old skool indian restaurant. He looks after repeat business customers 👌

Great food shame about the lies and delivery. My order last night should have been with me at 8.25 - at pm there is no sign but says delivered on the app. Called and explained last time this happened the driver told me they when to the wrong address, clealry done the same last night as after the call received an updated delivery time of 9.25 which also didn't arrive on time. When it did turn up it was stone cold. Called again, was polite about it and said that I'd like a refund and they can take the food back, was told to put the food in the bin and they would refund, which we did. Now got a notification from Just Eat saying no refund as the driver was stuck in traffic, I'd love to know where in this area at 8.30pm at night you can hit 1 hour of traffic. Not only lying about traffic but also the refund and we didn't even get to eat, absolute joke of a business. Such a shame, food is very good but that will be the last order from us.

Late and cold would not recommend.

Had five star meals from here before but WOW has this place gone downhill. Ordered food and told the lady on the phone FOUR times for chicken and STILL ended up with lamb. Rather than fix the problem properly, they clearly picked out the lamb and replaced it with dry horrible chicken. We know this because it took 120 seconds to rectify so couldn’t have possibly cooked a new one! The food had zero flavour and zero seasoning! I have never ever had to put salt on an Indian before but the food lacked so much of everything! Will never ever be using again! IN RESPONSE TO THE RIDICULOUS RESPONSE: My Mother is a 65 year old woman who knows exactly how to show respect. You were on speaker when she ordered and the lady kept repeating “chicken or lamb” and my Mum stated “chicken” four times in front of me so please don’t lie about this. You fixed the problem in five minutes says it all! The dish was not cooked again from scratch and some dry already cooked chicken was put in the same sauce that the lamb was already in. Rather than coming back with horrible responses, may take the criticisms and feedback and work on how you address complaints. We certainly won’t be a “loyal customer” anymore after your awful response! The food had no flavour, it was your fault that the order was wrong due the lady not understanding “chicken” four times so own it and improve rather than saying my mother has no respect! What a lovely reflection on this business!

In one word: excellent! The taste of different spices was very sensational. The service was very good and friendly. We’re from the Netherlands on Holidays, so this was a nice surprise.

The food was amazing, fantastic flavours and plenty of it. GREAT value for money. The staff were super friendly. Will definitely be back.

We had a takeaway and food was superb. Would recommend to anyone. Staff were very friendly and obliging. We defineatly go back again when we are down here again.

Ordered a takeaway this evening with 4 different curry's ranging from mild to hot. All curry's were mild with no flavour (like they forgot to put the spices in). Very disappointed considering the money you pay

My favourite Indian restaurant, lots of choice and friendly staff, thanks for another excellent meal as always Alam and staff

This is my favorite Indian restaurant, so many dishes I've never heard of to choose from along with the usual choices. Thank you Alam and staff for another excellent meal, Mark and Sarah.

Lovely experience for early evening meal. Food was delicious, service first class and atmosphere very welcoming.

Ordered a take away from Cinnamon Ferndown, I can honestly say it’s the worse one I’ve had for a long time. It was the King Prawn saag salom. I phoned to tell them that there wasn’t any flavour and they said that we didn’t order any extra spice, there description was as started on the menu, oh they did put two papadoms in with sauce but they were soft, and horrible, all they said was thanks for the feed back. My first order, and my last.

Really liked the food. Booked although eating very early, it wasn't really necessary. Lots of choice on the menu

I think cinnamon has gone downhill. I don’t know if perhaps they changed the chef or what has happened. Got a curry last night and I have found a dead mosquito in my veg curry which was just disgusting. Also it tasted completely different to when I had it last time. My sister said hers wasn’t too good either although we have received the delivery within about 20 minutes but that is the only good thing. I think the mango sauce had changed too .

Delivery quick however the chicken tikka in the starter and the massala was rubbery the massala sauce was grainy and left an awful feeling in the mouth. Pilau rice was lumpy never had lumpy pilau rice before. Finally the naan breads were lukewarm when opened. My first experience of a curry in Ferndown since moving I won't be returning. £40 could be spent better elsewhere

The food lacked taste. Poor quality ingredients. Did not resemble curry! I have eaten in some amazing Indian restaurants and this was way below par. Also took over an hour to receive it.

It was a Sunday but only 8 people eating

Lovely meal on a Friday evening. Service was first class and food was great.

A nice "find" whilst on a break .. good food . We only got a takeaway but the staff were really pleasant and welcoming .. the restaurant was packed out so shows how good it is .

Food was terrible. Service good.Food was cold and tasteless. Paid extra for poppadoms and charged extra for pickles !!! Won't go again sorry but your food is a let down..Great service but that is it.

Had dinner here with two friends in February one of whom highly recommended the place. He wasn't exaggerating, very friendly staff, a very nice ambience and absolutely amazing food. Will definitely come back here the next time I'm in Ferndown.

went here recently with a couple of friends recently, the food was excellent and arrived quickly, it was tasty and well cooked, I especially like the skewered meatballs and the Nargis kebab, I will certainly be making a return visit when I'm next in the area

Every single time the food is top quality eat in or take away it’s the best for miles

Went there last night with a big group from work. Never really put a review up before but feel this place is definately worth a great review. Service was fantastic and food was incredible.

If I could give this 0 stars I would…. waited over 2 hours for delivery when food arrived curry tasted nothing like butter chicken, hairs in the curry and food cold! Worst curry I’ve ever had!! Avoid!!!!

Having recently moved to the Ferndown area, we were in the process of trying to find a good Indian restaurant. We have found it!! Have been to Cinnamon a couple of times now, very clean, staff very gracious, owner/manager Alum an absolute gem a very friendly obliging man always willing to advise on his food and have a general chat. Poppadums not greasy - a big plus in our book and a lot of main menu to choose from. All the food been excellent so far and we enjoy ordering different things to try!

Had our first meal from here delivered. Excellent food arrived hot. Super flavours and more than enough. Will order from here again.

Thank you so much for looking after us. Big family group. Made sure the kids were sorted first (lovely touch) while we chatted. Food was outstanding. Also sorted off menu main for my veggie wife. Thank you

Delicious food and lovely staff!

Without a doubt Best Indian we have ever been too, have been coming to cinnamon for years and wouldn’t go anywhere else, Excellent customer service, top quality food, very nice owner

Food was a good portion size but it was bland with no flavour

We booked for my father's Birthday. What a wonderful Indian Restaurant located in the centre of Ferndown. Its a small restaurant that works perfectly. The food was very tasty & just the right portion. Wide choices of different curries & dishes, & some I'd not eaten before. Very welcoming & helpful staff. They suggested meal options based on things I like to eat & then adjusted the level of spice to suit my taste. I had the Dhansak curry it was delicious. Nice decor. You need to book in advance . Small public car park out the front we found a space easily. We will return. We attended on the Wednesday Banquet night. Excellent value 👏 We will return.

Seems to get better and better every time I go. Only curry house I'd go to now

Busy & popular local Indian restaurant and takeaway. Good wide ranging menu that you can view & order from online. Good quality and obviously fresh food when went there to collect a large takeaway order on a busy Saturday night. There is an area of off-street parking just in front of the restaurant. Which is very busy in daytimes, but likely has space in evenings once other normal shops shut

Great food but had to wait almost 1hr and a quarter for food after ordering

Having used Cinnamon on many occasions for takeaway I was not happy to catch food poisoning from their Prawn Passanda. I was the only one within my family who had the dish and it's put me off from either returning or having any of their seafood dishes in the future.

Can’t review the food as we sat for two hours and finally walked out. Massive table of 21 on the other side of the room had also waited for ages. One waiter taking orders, one to serve drinks, and another who just wandered around. Appalling service.

Sat down at half 7... didn't get to eat as we left at half 9... shocking, staff came round twice in two hours. Glasses were empty and bellys were rumbling. Would I recommend, maybe if you were the only one in the restaurant.

Delicious curry in Ferndown. Service is great and food is incredible. Cosy but atmospheric restaurant!

Visited after checking local reviews. Not dissapointed. Nice atmosphere, good service,great food. Highly reccomend.

My husband and I have eaten inside the restaurant a few times and had a couple of take aways. The food is always great, I’d say it’s one of the nicest in the Bournemouth and surrounding areas (and I’ve tried a few!). The staff are friendly and welcoming. It’s always a great treat and nice meal here.

This was the birthday choice for a family of 5 (all adults). Food was absolutely fantastic!! Service was brilliant - the team were super attentive and we didn't feel at all rushed, but were definitely not ignored. Thank you Cinnamon. We will definitely be returning.

The best Indian restaurant in the area by far. The food is always fantastic, the service brilliant and the staff friendly. Tried others in the area but they just don't compare.

Excellent value and food. Good service. Will visit again … very expansive and well constructed menu . Polite accommodating staff

Very poor. Luke warm tasteless food. My partner ordered a lamb jalfrezi which didn't taste of curry at all, only peppers. My khan sali on the menu sounded lovely but was a tasteless stir fry. Bombay potatoes were just boiled potatoes with a slimy sauce over. This was a takeaway but won't be using again.

Decided to treat ourselves to an Indian tonight, used the so called top Indian restaurant in Ferndown. Delivery time was quoted as up to 40 mins but ours took way over Ann hour, once it did arrive the delivery driver attempted to deliver it to the house across the road. When we did get the food it was barely warm, and to top it all off currently me and my wife have food poisoning. Avoid and use Joy instead.

The food was very good, I had the chefs special curry it was very, very flavoursome. It's probably the best curry I've had in years.

As a family we decided to go try Ferndowns #5 restaurant... We walked in and asked if there was a table as we hadn't booked. After a minute of waiting we were told the table in the window was available for us. As soon as we had sat down a waiter asked if we'd like poppadoms to which having been put on the spot I just ordered 1 each for the family (3 of us). Had I have seen the price I'd have likely not bothered as I was billed for two lots of pickles... For three popadoms! That aside I had to ask three times to get a menu, the writing was on the wall at this point and should've paid for the poppadoms and left! We eventually ordered and despite the restaurant being moderately busy it took 55 minutes to get our meals. Mine and my sons were visibly not hot, I touched the bottom of the ceramic bowls the curry was served in and they were Luke warm at best, clearly had been sat waiting for the third main to be cooked and had not been under a heat lamp. If I was to guess the temperature I'd say they were 35-40°C which is certainly way below the hot holding temperature! I work in the food industry so can tell. I cut off a little piece of chicken from both of the COLD curry dishes to try and I can confirm that they were way too cold... I asked for these two meals to be recooked and the manager who had been brought over by the waiter which didn't speak English to see what we wanted... He offered to reheat these in the microwave which I said was unacceptable as these had been in the "danger zone" for an unknown period of time. He agreed to have them freshly cooked, five minutes later two replaced microwaved dinners returned. How can I tell? Because the two pieces of chicken I cut into were still present. I then had to ask for cutlery and a plate... Having had to wait so long for such a disappointing meal was the icing on the cake, Completely lack lustre in flavour, also asked for the bhuna masala (their chicken tikka masala as a mild from their mild, medium or hot) and it turned up pretty spicy, considerably spicier than the hot curry I had ordered. I would suggest this restaurant spends less time cutting fancy shapes out of onions and learns about hot holding temperatures, safety management systems and how to cook a decent BIR curry. A 1 star rating is too kind. I don't appreciate walking out of somewhere £80 lighter for potential food poisoning. On a plus side the pint of Kingfisher was cold. Avoid.

Food was late, was told 45 min, took 1.5 hours, Food was still hot, but no flavour and bland. Really shocked as have eaten her for years. But sad to say this will be the last time.

Lovely food friendly staff would recommend

Been here to eat and had takeaway delivered for over 2 years and it’s always great food and service.

Exceptional food and very friendly service.

Had a terrible experience ordering tonight. Our order was around 45mins late and we waited nearly 1 and a half hours in total from point of order, way beyond the confirmed time. The order showed ‘on the way’ for over 40mins and then tracking disappeared and it said it was delivered but it wasn’t! I phoned the restaurant who just passed the phone to another staff member with no handover, repeated my complaint only to be told I’d be called back but wasn’t. Phoned again and they called the driver who said he was 10mins away. I expressed this was poor service and would like compensation only to be ranted at and told none of the issues were their fault it was all Just Eat and they can’t be held accountable. The man was aggressive, rude and adversarial. He should never be in a customer facing role with that temperament. He then threatened to call the driver and have him turn around, return the food and stop us getting a refund!! At this point our food arrived while he was still be aggressive on the phone and refusing to take any responsibility at all. The whole order was cold when it arrived and disgusting, not to mention missing pickles and arriving with the wrong naan bread. Terrible service that I will never experience again as I shan’t use this restaurant.

Had a terrible experience ordering tonight. Our order was around 45mins late and we waited nearly 1 and a half hours in total from point of order, way beyond the confirmed time. The order showed ‘on the way’ for over 40mins and then tracking disappeared and it said it was delivered but it wasn’t! I phoned the restaurant who just passed the phone to another staff member with no handover, repeated my complaint only to be told I’d be called back but wasn’t. Phoned again and they called the driver who said he was 10mins away. I expressed this was poor service and would like compensation only to be ranted at and told none of the issues were their fault it was all Just Eat and they can’t be held accountable. The man was aggressive, rude and adversarial. He should never be in a customer facing role with that temperament. He then threatened to call the driver and have him turn around, return the food and stop us getting a refund!! At this point our food arrived while he was still be aggressive on the phone and refusing to take any responsibility at all. The whole order was cold when it arrived and disgusting, not to mention missing pickles and arriving with the wrong naan bread. Terrible service that I will never experience again as I shan’t use this restaurant.

Excellent Indian Cuisine. Ordered a takeaway which was reasonably quick and delicious. Would recommend. Haven't eaten in, but looks ok.

I'm a very regular customer of this amazing restaurant. The manager is amazing with good hospitality. The food is amazing and I will keep on going here for dinner.

Excellent service, prompt and knowledgeable. Considerate staff. Food was fresh and tasty. We would eat here again.

Fabulous!! Have to say the food never faults. The decor is so relaxing & staff could not do more. Without a doubt our favourite Indian restaurant in the area always 10/10

All the food was very bland and almost watery, this may just be due to curries being adjusted for British taste but it was a disappointment. Wouldn’t recommend.

Went there early evening before 7pm,so a bit quiet.Had some new selections on the menu. Both very tasty.Royal Shaayan and South Indian Garlic in chicken and lamb.

So disappointed. We had a takeaway at my mother's for 5 people and it was awful. Totally tasteless, no spice in any of the dishes ,no flavour or heat. They all tasted the same. The tandoori chicken was dry,the lamb tough and the chicken bland. Definitely not curry

Just had a pick up curry for the family for 8 people which cost us around £100 I think they forgot to put the spice in it as it’s the worst curry I ever had. Very disappointing.

This was our first visit to Cinnamon and it will not be our last. There is plenty of choice on the menu with specials alongside Indian favourites. The food was excellent. The staff were very friendly and welcoming. Thank you.

Lovely food, amazing service and lots of lovely kingfisher. Curries aren’t greasy and are very flavoursome. Thanks again guys. Brilliant as always

Cinnamon is our favourite curry restaurant. We have been eating here for years and every time it is perfect. Lovely staff and location has parking just outside.

Staying in a local hotel and needed to eat. Found this nearby - perfect! Friendly staff, great menu, nice atmosphere. We had a couple of curries we had never tried and loved the special rices we tried. Even the sauces wth the poppadoms were a treat!

Wonderful food, wonderful service with a smile. I had the stuffed chicken, which was delightdul, and can totally see how it had won an award. The only downside was that disappointed there were no deserts, never heard of a restaurant only serving main courses. Bewildered! Lost a star due to not serving puddings!

Brilliant takeaway Order delivered well within the time given by a cheerful delivery person Good choice on the menu Tasty food, what more can you want!

Well, we have eaten in the cinnamon for a number of years, but tonight we have had the best meal ever! A fantastic restaurant with great food choices, amazing and extraordinary flavours but most importantly a superb team who look after your every need. Well...

I tried their take away direct with them last month - I had to chase and chase delivery - 1 hour late plus item missing. Gave them the benefit of the doubt and tried them again tonight. I had to ring when it was 30...

Good food, pleasant ambience, standard Indian (actually Bangladesh) restaurant.

Visited Cinnamon as we were in Ferndown for the Tour of Britain Cycle race. What a little gem! Food was top class. Very tasty, well presented & good value. Service was excellent. Efficient, attentive without being overbearing with just the right amount of friendly chat...

Six of us visited this restaurant for the first time after being recommend it. The service was friendly but unfortunately the food was mainly cold and bland. 3 of the people felt ill during the night and complained of stomach ache. Overall not a great...

Excellent excellent excellent. Fantastic food that cooked to perfection. Try the out of the norm menu items not just the regular ones your normally have. The chef has a traditional Indian where flavours beat spices...Full of the flavours of India and the wonderful aray of...

By far the best Indian restaurant I have been to in a long time . Will definitely be returning

Came here for a celebration dinner was absolutely delicious and service was great and attentive. Wonderful evening, thank you. Really recommend if you're in the area

Friendly staff, great selection and fantastic quality all served promptly but without feeling rushed.

Im not one to write a review but I payed 85 pounds for a meal that wasn't worth it at all!!! the onion salad was defrosted so when I tipped it on my plate there was water all in my dinner my curry looked like...

I have ordered takeaway from this establishment several times and each time in the hope it gets delivered hot. Although I have no gripe with their quality of food, regrettably it arrives cold and I have to place them in the oven especially if they...

Great personal service. Tasteful food and fair portions.

We have been to the Cinnamon before and it was superb then! Just had our 41st wedding anniversary there and the food and service surpassed last time. A big thanks to all the staff,(they were run off their feet). They made our celebration perfect.

Really attentive staff who were extremely knowledgeable about the extensive menu. The place was immaculate, the food was delicious from the starters through to the dessert options. Licenced for drinks. Car parking immediately outside the restaurant. Lovely ambience whether it's for a couple's meal or a family get together. They also have a takeaway and delivery service.

Taste and quality of food is perfect.

Went with a friend my "usual" chicken korma was totally divine. I will definitely return. I loved the restaurant, the air con was great, not too heavy as can sometimes be the case. The menu is great, I am quite a samey diner, anything too hot is no good to me. I like to taste the meat, the spicing was delightful

FOOD POISONING WORST MEAL IVE EVER HAD LAST NIGHT I HAD £60 WORTH OF TAKE AWAY AND IT HAS GIVEN ME FOOD POISONING PLEASE AVOID THIS PLACE

Alam and his team always do there best to make sure every customer feels welcome. Lovely food would recommend :—)

Oh wow what an evening... We visited on a banquet night & wondered if the service or food would be compromised in any way... Well absolutely not - everything was exceptional, polite & attentive staff & the food was simply delicious. The portion size was...

We had a great night with perfect food and service. Definitely will be back.

Delicious food, great service and lovely modern interior. Will definitely return.

We have had a takeaway from Cinnamon before which was excellent but we decided to eat in the restaurant this visit. We couldn’t have had a better meal, with brilliant service and a bill that was very reasonable. The food was all of great quality...

Second time we’ve been here for a midweek treat and both times, the food and service has been excellent. Really nicely priced and definitely worth a visit.

Top food served in small but lively restaurant

Have been a regular customer and this restaurant has always been a favourite of ours but the last takeaway we had from here was very disappointing. The food wasn’t especially hot when delivered and the Lamb was very dry and tough. My butter dish also...

Really delicious food, definitely one of the best Indian meals I've ever had. Banquet night is really good value too. Will definitely be back!

My hubby and I visited Cinnamon on Saturday 16th and enjoyed a very tasty meal. The individual spices really came through the main dishes that we we had, and the naan bread (peshwari and garlic) were the best we’ve ever had as they were so...

What a truly lovely experience. We have friends in Ferndown and whenever we visit we all come here for a meal. It has to be right up there as one of the best Indian restaurants we have eaten at. It has an excellent and quite...

Ate in at Cinammon it was a lovely meal. The waiter couldn't have looked after us better. Food seems better than ever. We had the Samba Salmon cooked to perfection and a prawn biryani beautifully presented in a kind of pyramid arrangement. Tasted as delicious...