Chopstix - Plymouth in Plymouth

Food is delicious & you get plenty of it.

Waited way to long for it to be delivered

Food wasnt piping hot, no sign of egg in the rice and no caramel sauce with the apple dessert bits.

Absolutely awful ordered egg fried rice, we got rice with onion. Ordered share box of spring rolls & chicken balls

only 2 meals out of 3 turned up 2hrs after ordering

a bone has been found in what is supposedly a boneless chicken meal!!

Rice was undercooked and cold and only got 2 Gyoza instead of 3

Small portions of chicken but half a ton if noodles instead, potatoes soggy, prawn crackers stale.

Food wasn’t great, chicken was soft and wet, egg fried rice was hard

it kept changing times way more than I was expecting

Food was lovely, we aren't bothered that it was late.

Took over 2 hours to arrive and when it did it was tasteless, cold and lacking in any of the sauces that were supposed to be with it.

Wrong food delivered, food was also cold, some food was inedible. Portion size of salt and pepper chips was a joke (4 mouthful’s) Very disappointed.

didnt get the food driver turnt up with just the drinks no way to contact restaurant terrible £50 out of pocket

Really nice food. Will be back. Thanks

Ordered soy chicken and got chicken

Food came well packaged and still hot. The meal for 2 was plenty of food for 2 people and of good quality. Would recommend and definitely order from here again. Thanks.

Thank you! Such a lovely courier

The noodles were nice however the rice arrived in a small box, it was dry, dull and did not contain any egg whatsoever in it yet I got charged £6.90 for it and that is not acceptable. I would appreciate a refund for this. Kind regards, Ali

Absolutely beautiful well tasty, perfectly sized

Took 45 minutes, missing items!! And only four pieces of chicken. RIP off!!!

Food was amazing, delivery was shocking.

Ordered a deal and didn’t receive anything but the drinks so payed £30 for £2 worth of drinks when we ordered noodles with toppings and spring rolls wirh drinks and to have our wait time push back more and more is dispicable when they weren’t preparing any food .

Food arrived cold and was uneatable due to becoming cold and tasted watery

Kept changing delivery time, when arrived wasn’t very hot and the rice was hard

It was amazing. Staff really helpful & friendly (Kirsty helped us). Restaurant very clean. Service quick & efficient

I wish i could give a thousand stars. A clean beautiful and fabulous environment. It smells sensational in there. The food is divine and so is the service. I even gave a shout out on youtube! So thank you so much Plymouth store. Love you so much!

ordered egg fried rice but received noodles

I love chopstix. I first discovered it on my airport runs at the fleet service station on the M3. It was great to find an actual restaurant and have the full dining experience in plymouth. I just wish I loved closer to enjoy it a bit more regularly.

The gentleman who severed me “Kev” was very polite engaging and made sure every need was met during my ordering process. Very impressed keep up the great work

Sister and I popped down here last night for some food. Delicious as always, served by a lovely girl, Alice. She was very friendly and helpful, delivering excellent service. Thanks so much to the staff on last night. 10/10 :)

food was very nice and tasty, not a lot of it but ok for 1.

Absolutely brilliant. Great food and amazing staff, Matt, Alice and Emily did a great job and worked well as a team The shop was clean and well kept and they were kind and very welcoming.

First time experience and Kevin was amazing at helping us choose. Lovely food

Very delicious! Suitable for Asian tastes🤤

The girl who services me was amazing, very apologetic for keeping me waiting whilst she finished making a chicken dish. So friendly and funny so glad she served me!

Always love going here for lunch. The caramel chicken and egg fried rice is my favorite. I was served by Alice who was so lovely and chatty

Tastes amazing you should try definitely recommend

Ordered delivery. Food that arrived was lovely but alot of the food was not delivered and no way to contact (at least that they’d answer) such a shame cause the food that did come was lovely. Wasted money

didn't receive all my food I orderd

Good food and friendly customer service by kirsty

Fab experience. Food was great. Cooked fresh and regularly. Kirsty also provided top customer service. Leaving very happy and full! We will be back.

Worst fried rice I ever had in my life. Three stars because of good quality toppings. Extremely dissappointed.

Maybe a fast food joint but it was very tasty and hot. The staff were very friendly and helpful.

How can one site be so different from another??? I first visited a Chopstix in Basingstoke. It was bright and clean, the food looked great and the staff were prompt and efficient. We loved it! So, when I found a branch in Plymouth I was looking forward to a nice lunch. While one of the three members of staff was serving another customer, the other two completely ignored us and didn't even acknowledge we were stood there. The staff should always acknowledge customers, a simple "Hi, we'll be right with you" would suffice. These two were far too busy in-fighting and bickering! Two of the main toppings were empty and three of the sides. Very poor! Still, we eventually got served despite the miserable girl behind the counter reaching over and dripping one food into the others all the time... TAKE THE BOX TO THE FOOD! If the other staff hadn't been arguing maybe they'd have prepped the missing menu items so we could have actually had what we wanted. We went to sit down, the tables were littered with previous customers meals, there was food all over the floor and my wife sat on some sticky sauce on the seat 🙄 After eating we both used the toilets and both cubicles were point blank disgusting. I can't understand how two sites of the same eatery can be so different, they're night and day! I guess it's simply down to the wrong staff for the job. Won't go back to this one again.

My order was delivered nearly 2 hours late and there were some items missing. I asked the driver to take it back but he refused.

Really good food tasty and hot, lots of good flavours, quick delivery also

Me and my family enjoyed eating in here. Staff always happy to help

If your looking for yummy food served with a smile then this is your place to go. Food is always fresh snf staff are always very helpful

Food was delicious and service was fast and very friendly!

Fantastic place to eat with helpful and friendly staff

Clean and tidy restaurant with helpful staff

Best food and will return again

never got our order, wrong items delivered

Fantastic food with very friendly helpful staff I would 100% Recommend

Very easy collection experience. Quite expensive for what you get but food was tasty.

Nice food but our order wasn’t correct.

My food never arrived. I waited 2 hours and the resturant has no contact number so I could not chase it.

Good service by the team today - new menu items are good.

Order triple, get single w/ no refund. What a joke.

this is the 5th time I've attempted to order chopstix, the first time was absolutely amazing, best order ever.... but the 4 other orders have been shocking, turned up late, barely warm and completely wrong orders, constantly missing most of the order and completely different items being sent, I live a 20 minute walk from them, it shouldn't be this bad...

I'm a very picky eater. Asked for an odd request of having an X-large box split across two as I didn't want toppings mixed. No questions asked by staff and the order was done. Love this place!!!

chicken cold and definitely not king po noodle was extremely dry my dog didn't even want it

Lovely tasting food. However the Chicken pots were lacking in liquid/sauce, so quite dry when eaten with noodles/rice. Also choosen sauce pots missing from the order so nothing to dip spring rolls in.

excellent customer service always goes the extra mile whilst serving you and every time we come in kev is there knowing our order haha and when I come back up he knows I need another side of spuds never lets you down again great service every time and ambition deserves a pay rise haha

absolutely awesome. totally perfect love it

the delivery driver did not pick up my order, I waited and hour and a half and had to go and collect myself. He then phoned 3 hours later asking if I still wanted my order!!

Excellent customer service & friendly stuff. Tasty food. Overall a pleasant experience.

Rice was under cooked it was hard we couldn’t even eat it won’t order again

most of the food was good except I ordered the noodles cause I have had them before and they where good but they sent me rice instead( meh accidents happen) but the rice was literally solid as if it was uncooked. other than the rice it was good

Great service and delicious spring rolls

Very accommodating with my food request. Both myself and partner very happy with food quality, was warm and tasty. No better place around, blows the same street restaurants out of the water. Props to Kevin for being so helpful 😊

Staff don't care and too too slow 😡 Wait ages to get food!!!

Service was fast, staff were professional, restaurant was clean and tidy. All in all an amazing experience would recommend!

Lovely would definitely recommend and I will be ordering again the caramel chicken wow yum 🤤

Great value, good food, only thing I would say is to move the counter from the door as people gather and the que get’s long

Great service and lovely food. Kevin was really helpful and it was quick service. Would definitely recommend

I have been going to this place for lunch and the reason I’ve been a regular customer is because of the great costumer service by Kevin and Jordan! They are very generous, patient and extremely polite. Kevin never fails to serve my food the way I like it and I always leave the restaurant happy because of his amazing service! If you are looking for a place to get the most delicious food and have a nice meal this has to be it. Thank you Kevin and Jordan for making my day with your kindness!!

Visited again but ate in great service by Kevin food was lovely great choice.

Food was extremely good. A little bit more than planned. Only - was not enough dip for mini spring rolls. Beside that really recommend the restaurant

Fantastic service and tasty food at a great price 🥡

Just been in tonight and Alice gave us excellent customer service always goes the extra mile whilst serving you and every time we come in kev is there knowing our order haha and when I come back up he knows I need another side of spuds never lets you down again great cunning service and ambition deserves a pay rise personally

1st visit was excellent. I took my husband and friends on 2nd visit and it didn't disappoint. Food was tasty, hot and moreish. Had a go at the chopsticks with success I'm proud to say. So much choice....I will try something different next time. Young man who served me was so welcoming, helpful and quick. Well done to all

Edit, Awesome visit today, service top notch. Upgraded my stars! .......... Food, amazing, day 1 service - not perfect but decent enough to return to. My only gripes are the dining area is way too sparse which leaves it feeling empty even if full. Also, the kitchen placement is awful, if you're 2nd in line you are placed in the small entry/exit doorway. Host needed at all times or a queue system inside the shop, well managed.

Had Kevin serve me today the service was absolutely brilliant he had great customer service and was very polite made me feel welcome will definitely be ordering again :)

Great customer service and care from Team Member Kevin, he was really helpful!

no updates, just kept pushing the time bag for over an hour then stated it had been delivered when it hadn't

The worst staff ever in the entire city!!! Start preparing the order when the delivery rider is get in the store??! The food must be ready 30 min ago!!! I know they receive orders at least 15 min before rider received on the app!!! Can't imagine how long the customer awaiting for food...

the staff there are lovely, great service. Kevin had amazing customer service!

For over £50 and in good delivery time was disappointing that our rice was over cooked and the food was extremely dry.. everything was over cooked. Spring rolls were empty

Some items were missing but replaced with other items not required - maybe call beforehand to advise this and offer other options

Great food, good selection, value for money, good atmosphere, friendly, approachable staff, clean throughout.

2 hours for delivery!! No contact number for the restaurant shocking dont use of your hungry

In the city of ocean Chopstix is like a blessing for food. Had a lovely experience of food and service in Chopstix plymouth. Served quickly by Kevin. He is stunning with his behaviour and service to his customers. He suggested us the toppings which were delicious. Really enjoyed food there.

Recently had large noodle meal with sweet sour chicken and salt pepper chicken as topping on it. Food was really amazing and service was awesome 👌.

Have a delicious lunch in Chopstix plymouth. Kevin was so helpful in choosing toppings from a big, delicious menu. Impressed by Kevin Customer service.

Absolutely love coming in for salt and pepper potatoes. Staff always go above and beyond for customers. Food is absolutely delicious and always fresh!

Absolutely amazing service, highly recommend to anyone in town looking for that little snack to fill that appetite, I always go in for the potatoes and the firecracker chicken. With plenty of choices to eat and mix with it's a great establishment where The staff are always welcoming and friendly to greet the new customers as well as the returning. 10/10 all round!!!! I'll be back as always. Absolutely 💯 love this place. 😀

Brilliant service as usual great auto met service and amazing food.

Absolutely amazing! Great staff, great food and great service. Staff are so nice and welcoming and the food is mouth watering, 5 stars!!