Chopstix - Livingston The Centre in West Lothian

Great food, and friendly staff. Reasonably priced too 😁

Perfect place for getting a quick meal !

The food was so delicious! My only thing that I would say is, Because all of the food is in one tub, all the flavours kind of get lost with each other as they all mix together. But still very tasty and would recommend.

Lovely friendly staff and great service

brilliant food !! and great staff

Services was fast friendly and would come again

Good variety of food, fast and friendly service, clean trays and tables with seating was clean also. I liked the sockets at every table so you can charge your phone or laptop

I am happy for the service that they gave

Great service and friendly staff

Prices and portion sizes are absolutely ridiculous.

Excellent Customer service from the 2 lovely ladies who are a credit to chopstixs, I believe it's Kirsty and Lara, great team, very clean and tidy, I visit this branch specifically because of its high standard of service, very impressive, great job girls 👍

Save your money, luke warm food that all has very little taste

Great service , foods amazing , staff helpful 👌 10/10

So this is a little noodle bar in the centre, they have a larger one in the food court of the designer outlet, but this one is in the “regular” shopping centre, near boots, Krispy Kreme and opposite Costa. At Chopstix, you can choose from a base and one or two toppings (two of the same or two different) in the size of box you like. I got a medium box meal deal, with a couple of spring rolls and a small 7up for around £10. Noodles and regular (not cauliflower) rice were on offer for the bases and four or five different toppings. It looks like a small box, but is pretty filling and I had to take the rest home. The boxes they’re served in are super cute and can be folded up to take away. They have chopsticks and also wooden cutlery; which I opted for! I chose two toppings of the caramel chicken which despite looking so tasty (see pic), was a bit of a disappointment. It wasn’t tough, but tasted of nothing….no caramel. I miss their lemon chicken, they should bring it back. I wasn’t madly keen on the fried rice either, it was mixed rice with black rice included and tasted quite strong. It would be great if they had a plain rice, but I might try the noodles next time. The spring rolls, while obviously frozen ones, were tasty and on par with the mini ones from a Chinese takeaway. There is plenty of seating and toilets. Not super atmospheric but I think people tend to takeaway from here, or kids from the local school sit in at lunchtime. I can’t comment on the toilets as I didn’t go in them. There are bins and places for your tray after you eat, this is not somewhere with table service. The staff serving were quick, while letting me make up my mind and explaining the meal deals. I couldn’t hear them very well due to the music playing and other customers talking, but they were patient. Overall, I would maybe go again to try the different toppings and bases, but it wouldn’t be my first choice. I wasn’t hugely keen on my meal. There is plenty of wheelchair access in terms of the restaurant, however I can’t speak for the toilets as I didn’t use them. There are disabled access toilets in the shopping centre nearby, but you will need your RADAR key. 3 stars.

Received poor service from your employee named Ginger, when I came in I had seen the noodles were almost empty and politely said I’d like to wait until they were refilled to which Ginger responded in an annoyed tone “you know these ones just get put on top, right?”. I said that’s fine and let another customer go ahead in front of me. The noodles were refilled before the other customer was served and Ginger served this customer fresh noodles and seemingly to spite me served me the old noodles. Left a bad taste in my mouth and I think I’ll go to the other Chopstix in the food court from now on. Maybe some fresh customer service training for Ginger in order?

Really tasty food - served by Aiden - thank you! Great choice of food and nice chilled atmosphere

Really nice food, friendly staff. Very accommodating and helpful when I have my stick and help me to my table with my food :) Aidan is a particularly excellent addition to the team

Tasty food, rvery easonable prices and amazing service by Kirsty - she went out of her way to be incredibly helpful to us.

went to chopstixs today for the first time, food was amazing, staff was so lovley kirsty served me. defo be back!

i recently came here and the food was amazing. served by kirsty and the customer service was brilliant

Just had a Chopstix for first time - love it 👌. Very politely member of staff has served us and for sure will be back 👌 great food!

Fantastic place to eat and staff and the lady Kirsty was fantastic with my sister and me. Nothing was too much trouble and very polite and good customer service 😀

Food was amazing aswell as the service and staff, the place was clean and well looked after too!

I recently visited Chopstix and had a mixed experience. The food was generally decent, the noodles were especially nice and flavorful. However, the rice was quite dry, which was a bit disappointing. The most significant issue I encountered was with the attitude of one of the female staff members. Her behavior was quite rude, and she seemed to be in a rush, asking what toppings we wanted with an impatient tone. We barely had a second to decide before she pressured us to choose, which made the ordering process stressful and unpleasant. I initially hesitated to leave this feedback, but her attitude persisted as I observed her interacting with other customers, all with the same discourteous manner. It felt particularly disheartening as we are Asian, and it seemed like we were being treated differently because of that. It's a shame because the food could make this a go-to spot, but the customer service needs significant improvement. I hope the management addresses this issue to ensure a better experience for all patrons.

Great service and food, was looked after by a young man named cayden and he couldn’t have been more helpful and polite

Food is always great 👍🏻 👌 😋 really recommend Chopstix 👌

Lovely clean quite spot with fresh food and lovely staff

Good portions fast service and cleans eating areas

Lovely quick friendly service.. daughter enjoyed k pop music. The only thing to work on is wobbly tables and hand dryers outside the toilet when sinks inside.

Great food and the staff are very catering

mhaira was brilliant!! great experience 🫶

Great food and customer service

I usually like chopstix it is my favourite. Food was good as usual but while filling my box sometime the person filling only with veggies, less chicken or noodles. I got medium noodle box with 2 chicken topping after I finish I found half of the box just only veggies.

Fresh great food,lovely staff every time :)

Fantastic food, amazing service. Kayden was hilarious amazing at his job so was Mhairi

Was served by Kayden, absolutely lovely member of staff and helped me with any additions I needed

Great service and value for money

Worst customer service , I had a birthday treat box and they refused to give it , I then paid for my order and told the guy I would like to scan my rewards card but he didn’t put it through in time . He kept asking the other workers but they clearly have even worst customer service ! Highly don’t recommend it !

fantastic experience in the store , julie , ellie and rachel provided a very welcoming environment

Amazing experience will be back

Amazing. Food is delicious and staff are friendly. Meals are a little pricier than other places but that doesnt damper the experience. You are paying for exceptional food. I would definitely eat here again

Very friendly staff, Daniel was extremely friendly and chatty when we were making our order, very cheery guy and other staff members were friendly too, overall 5* experience from staff, food was amazing too 😃

First time there was good it was a new place when we went this was back in June, we just went yesterday and we got food poisoning so not the best place but don’t recommend going there again!

Food was great & service was brilliant, the girl that served me was very polite and helpful 😊

Julia and Rachel’s service was fantastic and very welcoming, overall great experience

amazing service and amazing food will return do recommend

Frequent visitor for my work lunches through the week. Fabulous toppings and noodles, accompanied by equally amazing service ever time!

Lovely staff, always fast service, fresh food and lovely clean sitting area 😊

Food is very good and customer service is always nice

Great place to eat the katsu curry is to die for 👌👌

I used to love Chopstix so my mum and I decided to order a medium box each plus sides. Both medium boxes contained the wrong toppings and the portions were extremely small for the amount of money we paid. With my box I ordered the cauliflower rice and it was almost black in colour from what I assume is soy sauce. The food was also very bland and dry. Again I used to love this place and it's food, but I was extremely disappointed...im sorry but I don't think I'll be ordering again, or at least not from this location.

It’s a lovely place to eat in the centre, the staff are so lovely and helpful and create a lovely atmosphere. Highly recommend

Lovely staff . Customer service great !! Amazing food

Amazing and Delish and love the centre discount an easy work lunch!

Thank you so much to Mhairi for a great experience! She made sure me and my partners got the discounts we had on our apps, it was a really pleasant experience. Can't wait to come back again!

Food was lovely, Mhairi helped us with our order and recommended duck spring rolls which were phenomenal! Would definitely come back again 😁

Absolutely amazing place!! Juicy chicken and the noodles are cooked to perfection💛the staff are lovely and talk you through what is in each product I would highly recommend chop stixs as a place to grab lunch ☺️

Absolutely love the new store atmosphere is amazing and the food is YUM!!!😋

Great food, servers also very friendly. The caramel drizzle chicken was my fav.

I always love coming to chopstix during my break cause the food is good and the staff are really friendly and helpful

Mhairi best staff member ever attitude amazing will definitely come back

Had a great lunch here today wanted to get home and leave a review about the excellent customer service from a girl named mhairi i was with my auntie who didn’t have a clue what to do or what to get and she helped her to the best of ability and my auntie was able to get exactly what she wanted very well done !!

Great service and good was amazing too, will most definitely be back and will recommend to everyone I know.

Would recommend this place to everyone.

Tasty food and amazing helpful staff! Highly recommend that place!

Amazing food! We especially love the Salt’n’Pepper Chicken. AND ITS HALAL?!

Great service staff friendly helpful and knowledgeable

Food was great and the service was quick and friendly

Tasty food and very helpful and amazing staff! :)

Fantastic service and friendly staff

Tasty food for a good price, what more to say

Food here is so tasty! Place is clean! Staff are super friendly and accommodating! Magdalena was especially lovely! 😊 keep up the great work!

They are so friendly and helpful. Clean nice area

Always very friendly, food is top tier. Would recommend

i’m at chopstix often and love their caramel chicken with skinny rice. great for a quick meal while out

The Caramel chicken was the best part me and my daughter loved the food definitely recommend the place 👌 😋

Love coming here. Food is always great. Never have to wait that long in a que.

The staff were brilliant and the food was Amazing !!

Amazing food, always fresh, and the staff are always outstanding when it comes to helping out the customers and recommending the food choices

Friendly and quick service. Clean tables.

Amazing service very friendly and the food is Amazing 👏

Good quality food, nice friendly staff, great value for money would recommend

Food tastes amazing and service was brilliant and fast

After having never been before, I have been here a couple times over the last few months. The service is always great and the food is always amazing! Highly recommended!

I have only been here twice, but each time the staff are great and the food is amazing. Highly recommended for a quick lunch!

First time trying the food here, really pleased with it. Food was lovely. Fast and friendly service

Nice friendly staff, Vhari served me and was very helpful :)

Lovely food! Really enjoyed it!

Food was lovely as per however there was altercation between staff. We were being served by a guy with blonde hair not sure of he was new or not but as far as we could see he was doing nothing wrong. A girl with blonde hair and eyelashes who was watching over his shoulder snapped at him telling him to go away and proceeded to barge in and take over chucking out the noodles he had just dished up for me. The guy walked away and visablly looked embarrassed. I found her whole handling and attitude to the whole situation very unprofessional and really uncalled for. We felt like there was no issues with the service we were receiving from the guy. Not sure what the companies training policies but dont feel that it was any way to treat anyone.

Rachel is a very lovely and polite girl she deserves a pay rise

Rachel n Julia and Lou’s are very kinda and friendly

Great service, great noodles served by Rachel

Wonderful time as always. Served by your team leader at 14:45 on the 7th of December and she was braw - as is the food 👍🏻

Mhairi was amazing and food was good too

Good food, good service mhairi was bloody lovely!

Delicious food and very nice staff. Thank you!

Great service lovely staff and food was lovely fresh and hot

Foods very nice, very friendly staff Definitely recommend this place

I really enjoy coming to chopsticks due to the friendly interaction and the amazing food.

very nice atmosphere great food