China One in Telford and Wrekin

Not very happy with this takeaway. Went into the place and placed my order. Firstly the order was taken wrong and they also gave us the wrong sauce. We only realised all this when we got home to sit down and eat. Our chicken balls we’re soggy, one bite and it was thrown into the bin. I then had to ring up pay extra for a chicken chow mein (which they didn’t take in the first place) and also tell them that they gave us the wrong sauce. Fair enough they didn’t charge us for the delivery fee which I don’t mind paying either way but they did this out of a nice way to apologise for the wrong order. When we received the order again there was no chicken in the chow mein. We rang up and complained about the unhappy service and that it was wrong AGAIN. We wanted to see if there was a way to complain or speak to someone about this but they were not happy and saying to us that it’s our fault and we were the ones confusing them. I don’t know how we could confuse them regarding the order. 1 plain chicken chow mein no onions just the noodles and chicken 1 normal chicken chow mein 1 portion of chicken balls 2 sweet and sour sauces 1 portion of chips It’s such a shame as I really liked this Chinese but the way it was all handled and customer service wasn’t great. Working in customer service we should never be spoken to in that way.

Our go-to for takeaway, good service, great food. Five stars.

The food is nice and as expected I think it reasonable considering other restaurants in the area. I would say this is our first choice at the moment the only thing that stops me every time is the fact you can’t pay by card or online. I never carry enough cash, so even when I want Chinese food I end up crossing the road for an Indian or going elsewhere for convenience.

Telfords best by a mile. The salt & chilli box is unreal 5*

Prawn dishes not have enough prawn ..had delight on special .nn only 1 king prawn .. dissatisfied