China Munchy Box in Moray

Everything was burnt or tasteless. Shocking. Don’t recommend

Come here all the time. Always fast, foods always hot and so good!

Only Ordered chips and a portion of curry sauce and the chips were brick solid, eat about 5 chips and had to bin it, you know they have a problem if they can't even get chips right

Terrible service, food arrived 2 hours after ordering, had a burnt taste throughout, phoned to rectify and was basically called a liar, won't be using again

Sent a order at 5.30 still not come by 7.30 kids tired and wants there food I know its xmas eve but this is just not good enough last time I will ever use them again

Didn't even get my food delivered. Ordered at 7 for 3 starters which stated would take 25-40 minutes. Just before 9pm I phoned and told them I wasn't happy waiting that long for 3 starters so requested a refund. Got attitude from the young girl on the phone who spoke to a manager and told me the driver was already on the way so couldn't cancel. I stood my ground and reiterated that I wanted a refund and not the food. She apparently phoned the driver, phoned me back and basically snapped that my order was cancelled and hung up. I've checked my bank and still waiting on the refund! Won't be ordering again!

Best Chinese food I've eaten. Always piping hot, incredibly tasty and large portions.

Best takeaway in Elgin very quick service

Amazing food with amazing lady at the reception, Highly recommended

We were staying nearby and spotted the China Munchy Box on the way to Elgin town centre. The menu is very extensive and the staff were very helpful to suggest things. The Chow Mein with shrimp was absolutely delicious and the salt and pepper chips complemented this perfectly. One of my family members got a munchy box deal and this was full to the brim and so delicious too! This takeaway is cash only, however there is a cash machine located at the Scotmid nearby for convenience. Highly recommended!

Just got a munchy box from this place and it is outstanding so tasty and a massive portion even give me some crackers for free the lady that served .me was very friendly thankyou so much I am here for 5 weeks I will definitely be back once again thankyou very happy

Just moved from Inverness and have to say this is one of the best Chinese meals I have had absolutely fantastic from ordering to delivering thank you so much you guys ,,yum yum looking forward to trying out other menu choices x

Don't order online order on the phone! Meal was good. However. I ordered and paid for collection online to find when I got home compared to the menu I was charged £1 extra per dish (£7 in total) + a 40p service charge. When we called to query it the lady on the phone said its the online company that charge for it. Not the munchy box themselves. My order should have cost me £28.20 instead cost me £35.20

It’s reopen now, it’s new owner with new menu, food provided even better before , will come back, online order is opened too, go to bigfoodie for your online order

New owners have turned this place around brilliant food all the time

Ordered salt and chilli chicken balls, chicken chow mein and chicken fried rice. Food was delicious! Portion sizes are huge!

Was in friday beef curry boiled rice food was magic service big smile will be going again

Amazing food and new owners definitely recommend for anyone looy for a good Chinese

Delivery an hour and a half later than latest estimated time, impolite staff when we called to enquire as to where our food was, when food finally arrived it was not of good quality. Don’t usually leave bad reviews but I really would not recommend this place

Best Chinese takeout in Elgin. Always go here now, the muchy boxes are such good value.

Food was really nice. Portion size were really good. Edited. Dropped from 5 star to 3 star Ordered food tonight 19 Oct 2019. Was told the usual would be delivered within the hour. 75mins on so call up to be told food is on its way and will be with you soon. 30 mins later call up to find out where food is and get told drivers car broke down and othe driver is out to collect and deliver food, ok understandable people's cars break down but would have been good to get a courtesy call to be told this.

Avoid. Frozen mush for spring rolls. Prawn toast made with chicken and the salt and pepper chicken was so hard and dry. Special fried rice tasteless. Contacted to complain but ignored. Food was put in the bin. Waste of money and very poor quality.

Delivery time as said and high quality meals will order again

missing items took over a hour and 20 minutes to arrive and was all cold they wouldn't give refund and had to order it twice because they had a problem with the app and never charge me for delivery and they expected that to be my problem when is these website that had the problem if I was to recommend it wouldn't be this place not as good ad used to be as customer service it terrible.

Be aware that after placing & paying for your order online, this restaurant will request more money at delivery for your order if you are outside Elgin. I ordered through JustEat with my post code and delivery was calculated at £4, which is reasonable, but they wanted another £6 on the door, making the delivery charge £10 for a 7 mile delivery. My refund for cancelling the order is still pending with JustEat 12 hours later!

Worst ever takeaway everything cold chips reheat won't be going back there any time soon

I ordered at 18:00 and was estimated a 18:55 to 19:15 delivery. I called at 20:15 and they claimed they had knocked on the door and no one answered, which i know was false as I had been sitting in the front room with view of the front door. I then had to wait over 45 mins for it to be re-delivered meaning I had to wait 3 hours for my order. When it finally arrived it was just warm and not very tasty. Really disappointing and will not be ordering again!

Put in order at 18:20 and still waiting time now is 20:31. Tried phoning now reply. Food is good but waiting time ridiculous

cancelled order with no explanation took theirself off just eat and 10 minutes later there back off

Just ordered from china munch box , Though we would have a treat as we are on holiday from south england. Food arrived at a good time from ordering. Missing one item Mongolian pork dish . Called up and had it delivered, what a lovely lad who delivered missing dish. We also questioned him about the sesame prawn toast showing him we thought it looked like chicken and tasted like chicken ...apparently he doesn't eat Chinese ,but said it didnt look like right haha .will not use this Chinese again

The last few months this place has totally gone down hill, takes ages for food to arrive and quality is a hit or a miss! Ordered recently and food missing from delivery, still chasing after 40 mins of promises, wanted missing food and as a gesture of goodwill to at least get my money back as the rest was cold. Said only way I could get my money back was to return the cold food!! Shocking service and very poor customer service!! So threw food in a box waiting for someone to pick it up from my front door!! Do not order from there!!

Really good food and great value for money! Definitely recommend ordering a munchy box if your hungry!

I never write reviews especially bad ones but after waiting for two hours for a Chinese that was cold and so unappealing that I have to take 5 minutes out of my sad life to rant. Firstly I’d like to point out that I love Chinese and it is the only thing that gives me purpose in life but this just made me empty and sad inside. The honey chicken was so sweet I had 3 mouth fulls before I felt sick, the vegetable spring rolls were soggier than a wet napkin, fair play the rice was edible. 1.5/10 would not recommend

Total sh1t-show. Ordered foor on JustEat app - ordered minimum amount, plus delivery. Then get a phone call saying I need to pay more than double the listed delivery amount as I am not 'local'. Nothing said about this on the app or the confirmation, or the 'thumbs up' I received from the restaurant on the app. The person who rang was extremely difficult to understand - the connection wasn't very good, and the restauranteur's communication skills left a lot to be desired. In the end they cancelled my order and told me to ring JustEat to arrange my refund!!! Genuinely baffled and utterly frustrated by this attempt to order some food. I shall be avoiding this place in future.

Used to be great but have let it go down lately, no longer foil trays but individual plastic containers, a bit heavy handed with the pepper in the rice

I always enjoyed ordering here but I actually think the quality of the food improved a lot since the owners changed recently. Never had a bad experience either. Very happy customer. :) Would have loved to give a good review on Just Eat but I always order through the website directly, so can only do it here.

Prawn and mushroom was really good

I had the worst Chinese I have ever had will never use it again!!!

Always a good Chinese takeaway ordering online collect in minutes

Meal was cold when it arrived. Beef was pink and looked undercooked. Chips were mediocre. Last time I'll be ordering from this takeaway.

First time trying this as we are on holiday, absolutely fab food , very quick delivery as we are a good bit away from the shop, food was hot and tasty. delivery driver even called me to say he was here

Good food at a reasonable price.

Food missing from order, what was provided was of poor quality and taste. Emperor much better

Pretty mediocre. Got a 6 piece munchy box with a variety of salt and pepper starters and a satay with special fried rice. Could've done with a lot more salt and pepper seasoning as I couldn't even taste it. Satay sauce could've been nice but it was way too sweet

It's an incredible Chinese. When I moved to Elgin I struggled to get anything that could compare even slightly to the Chinese takeaways down the central belt. China munchy box beats and then some. Salt and pepper chips, a personal favourite.

Just received my order of prawn fried rice to find it full of hair. Tried to ring to get a replacement but unable to make contact.

Ordered waited 2 half hrs no food takeaway not taking calls will never order again had to claim money back through just eat.

Do yourselves a favour, and order from the many other (and considerably better) Chinese takeaways in the Lossiemouth/ Elgin area. Food was awful and took nearly two hours to be delivered from the time of order. Maybe it's because they were busy cooking the chicken to the point that it was tougher than my old boots. Will never order from here again.

Absolutely horrific. Waited two hours. Food was freezing. Delivery driver didn’t have any change and didn’t return with the change. Disgusted. The picture is of crispy aromatic duck that cost £8.50. Don’t use this place guys

Will not be ordering from CHINA MUNCHY BOX again! Order food at 6 no order at 7.30 delivered to wrong address and after chasing up they expect you to pay half of the order money to actually receive food. Poor customer service also cashier away to phone manager and received no phone call back to tell us what they were going to do regarding mistake I had to chase them up. JUST DON'T ORDER FROM HERE JOKE!!!

Food took over an hour and a half to arrive and was disappointing when it did arrive. Not up to usual standard at all. Satay tasteless, curry really runny, portion of curry sauce so thin it was like water. Dont think I will use this place again.

I believe this was the second time I've sampled a 'box' from here. We had no issues with the order over the phone - very straightforward. The online payment was also painless.Our collection time was about thirty minutes onwards from the placement, which I thought was fairly quick for a Saturday night. Unfortunately the food wasn't up to scratch on this occasion (for me anyway).Although the 'Beef Curry', 'Spare Ribs' and 'Thin Noodles' were brilliant, the 'Sweet And Sour Chicken Balls' were bland and the 'Salt And Pepper Chips' were considerably lacking in seasoning. I felt there wasn't enough sauce to soak up the dry elements either. All of that aside, I finished everything in the foil tray.For a takeaway, very much average - by no means the worst I've had but definitely room for improvement in a few areas.

Ordered vegetarian /Vegan munchy box. Received chicken in it. Called to say what had happened and was not believed!!! Lady on phone said to my husband "if she insists there is chicken in it" We were eventually told we could have the next veg box free but said in a tone that I was lying. Well they have now lost 2 regular customers. I will be posting on local vegan Facebook pages to avoid this place like the plague.

Munchy Box is really good value. The portions are generous considering you can get 4 for £11.00 which is about half what you'd pay for full size portions.

First time getting food here and it was delicious

Waited atleast 45 minutes to an hour for food. When waiting inside it was very very cold. The girls behind the counter had coats on it was that cold. The food was very good tho. It was a busy Saturday so maybe thats what caused the long wait. The young girl behind the counter was very friendly and was apologetic that it toom so long.

Didn't like it wont be going back chicken tough sauce was runny can't give it one star

I love this place especially the munchie box the staff are friendly and helpful the delivery drivers are brilliant and the food is always piping hot I can’t get from the counter at a Burger King to the seat without my meal being cold but they can deliver a meal even after waiting for it because there busy and you cant hold it it your hand well done brilliant Chinese everything is always tasty and fresh love it keep it up 😋😋😋😋

Very disappointed with the staff and the food staff were very rude I asked a question and was totally ignored and didn't even get the order rite very very poor didn't even get prawn crackers won't be bk again that's for sure very very disappointing!!!

On the back of some good reviews from work colleagues, a group of us ordered a takeaway from this business.We picked the food up from the premises and after a bit of drama caused by my £20 note, we ventured home to give it a try.With regard to value for money, you were looking at around £13.00 for a five piece selection box. For me, that was very good. Unfortunately, the quality of the food could have been better. In particular, I found my ‘Chips’ and ‘Shredded Beef’ to be quite dry. However, the ‘Curry Sauce’ and ‘S&S Chicken Balls’ were incredible!The portions were generous and we were given free ‘Prawn Crackers’. Would I visit again? Definitely, but I would experiment with other choices or potentially order normal portions. Overall, a relatively enjoyable experience.

Had a couple of pints, then a couple more. Then a friend showed up and I had a few more. Then I had this Chinese. Hit the spot, best munch I’ve had in years.

Munchy box was delicious. 6 items 1 off which was a mouthwatering chicken and sweetcorn soup. Definitely worth a try

Lovely hot food will b going back again

brilliant food set meal for two is a game changer so many flavours! especially the sweet and sour chicken as the chicken is done in batter lovely soup too! will 100% return

Me and my friend have just woke up with exactly the same symptoms of food poisoning, have been up since 2am last night. Not impressed

The munchy box's are the one to try 👍

Amazing tonight thanks only ever had one fault that was rectified no arguments the best Chinese in Elgin

Salt and pepper chips were not salt and pepper, just plain. Noodles with beef was covered in vegetables and even after removing the veg all I could taste was cabbage! Portion size is fair enough for what you pay however won't be returning!

Was good when first opened but then the portions started being more rice and chips with less main food. Can't say I've been back since the prices went up ( not by much but that and less main food didi it for me )

Decent food. Horrendous delivery times. Never arrives when they say it will.

Absolutly been missing out for years I just tried this place and defo one of the best Chinese in town top food

Best munchy box I've had, being able to choose the items is a game changer.

Love this place. Good food and lovely staff. X

Lovely staff, good portion sizes at a good price

I really can't comment on the taste of the food (I'm sure it's great), as we'd ordered online with the 4 items for £12.50 which I thought sounded great. However upon delivery it became apparent that it was all 4 items stashed into one big tin foil box. So some of my daughter's seafood (hate prawns)meal got mixed with what I had ordered. Like all the other reviews, I'm sure it's great but Chinese munch box you need to be clearer on your menu as to what or how you are serving your take away food!

One of the best Chinese Takeaways in Elgin. I am a very regular customer now and they always listen to any feedback given. Never had a bad meal from there yet and they do anything to keep their customers happy.

the only chinese munchy box in elgin.