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3.7

Based on 173 opinions finded in 1 websites

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Nº 373 in 524 in Wycombe

CUSTOMERS TALK ABOUT DISHES WITH..chickenprawnlady
Score
OpinionsNoteGoogle1733.7

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Thank you Arthur’s for the best Chinese! We’ve been loyal customers for over 8 years and they never disappoint. Food is always hot, on time and delicious. They are the best Chinese in High Wycombe by far.

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Clodagh Coward . 2024-11-16

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Atmosphere in shop was brilliant and food was delicious I recoment the chicken chowmein and sweet and sour chicken

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micah micah . 2024-11-09

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Great food and delivery service from the friendly team.

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Tarot Timms . 2024-09-09

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Excellent Chinese takeaway locally with fantastic service and great value for your money. Authentic dishes which all arrived hot. Would love love to see some crispy tofu dishes😋 I would definitely recommend this takeaway.

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Donna Sutherland . 2024-08-10

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Customer service was 100%. Such a lovely host and team The food was lovely. The spring rolls kept me going on my drive home Thanks you

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cassandra mclean . 2024-07-06

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Great service and delicious food !

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Kelsea Young-George . 2024-06-22

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The service is lovely!! Food incredible. You'd be crazy not to try this place. Lovely people and nice homely atmosphere. A nice place to come after a long day

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Tameem Hussain . 2024-06-21

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Best Chinese on the town, on time delivery, good food and lovely customer service.

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Sukur Miah . 2024-05-15

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Food is amazing, always on time! Great service.

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Adam . 2024-05-10

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One of the best Chinese I’ve had honestly we eat here twice a week. Brilliant customer service too thank you.

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ahmed napoli . 2024-04-30

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We always have such a lovely meal from China City tonight ❤️ it was so fresh & tasty , this is our go-to Chinese in High Wycombe.

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Margie Lenharth . 2024-04-30

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We ordered a takeaway from China City and the food did not disappoint. It was delicious and not greasy.

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Polly Koleva . 2024-04-20

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Love Staff, Service was excellent, food was delicious

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MARLON JARDINE . 2024-04-15

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These guys customer service has allways been the best, from the lady on the phone to the drivers. I also really love the fact I don't have to use just eat or any other app, also the food was good so win win for me thanks guys will definitely be back.

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gareth ferryman . 2024-04-11

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We ordered special fried rice which had a good amount of mixed meats in it and it was very tasty we also had sweet and sour chicken which was crispy with a good sauce and beef and black bean which had a lot of meat and the veg in it was fresh and still had a slight crunch. The spring rolls were cooked well and the seaweed was fresh . We all enjoyed the meal and are glad we tried it as we saw mixed reviews. We will definitely be going back for more !

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Gary John . 2024-04-10

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Perfect hot fresh food delivered bang on time ( chicken in black bean sauce was amazing!) Thanks once again China city See you soon.

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peter lenharth . 2024-04-09

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Love the food . Service is always excellent Staff are amazing Delivery guys are friendly and polite . Food is always hot Waiting time is never too long . Have been using authurs for years

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Jessicca Owen . 2024-04-08

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So i usually order over the phone but had £30 left in the bank so used Just Eat for me and my eldest daughter we would of bought a little more BUT due to postage charges etc stuck to the items ordered. To our surprise came 2 extras (a whole extra dish) and honestly tonight was the best food we've had and the extra meal which we've never had before my daughter wants again. Honestly really cheered up our night. Thankyou ❤️

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Claire Tarr . 2024-04-08

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Great food and really good service. Highly recommend.

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Tony Jeffsie . 2024-04-08

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Best singapore noodles in town and the sweet and sour chicken hong kong style is yum!

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Natasha Cirkel . 2024-04-08

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King Prawn and Garlic and Chicken Chow Mein was delicious tonight, great value for money and fast delivery.

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Ross Irwing . 2024-04-08

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Great, speedy service with super food! I have tried other Chinese places but will only eat from here these days. 5 star!

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Bonita Philp . 2024-04-06

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Very good service and the food was great. I enjoyed the Singapore and lung po chicken. Thanks

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Lai-Yee Lin . 2024-03-31

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A little late but it was Easter bank holiday.i loved the food i ordered but felt putting sliced jalapeño with salt and pepper chips was not necessary.price are high but ain’t they everywhere.

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Sean Mcevoy . 2024-03-30

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Loved the food… Duck dishes were beatifu, Just wish they were open from mid day … Also the lady in the shop is so warm !!!!

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Delmar Reid . 2024-03-30

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Very disappointing. Food was awful. Prawn toast just a shrivelled mess and only four tiny pieces. Food cold. Sauces tasted horrible. Just feel robbed.

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Laura Daley . 2024-03-26

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Having eaten delicious meals from Arthur’s for over 40 years, I was very disappointed last night when we had the worst meal ever. Soggy prawn crackers and chicken balls, tasteless chicken dishes.

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Andrea Allen . 2024-03-08

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Spent nearly £40 and the food was revolting. Salt and pepper chips were soggy raw chips with some slices of onion and stale lettuce chucked in. Chicken chow Mein completely flavourless, chicken and vegetables dish was floating in thick dark foul smelling sludge and the prawn crackers stale. Only thing decent enough to eat was the spring rolls - I guess bought in frozen and just fried. Never eating from here again!

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Rosie Whiting . 2024-01-23

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This isn’t Chinese food everything is tough and dry I wouldn’t recommend.

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Kim Bennett . 2024-01-02

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Ordered food form this place its the worst food ever egg fried rice had no taste the rice was dry and as for the their wasn't any the noodles was the same

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Jomo Williams . 2023-09-25

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My favourite take away place in High Wycombe. I always order through the app and never disappoints! Customer service is always amazing, and it's a great price for quality. Strongly recommend the Kung Po chicken!

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Angeles G . 2023-07-28

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One of if not the best place to order Chinese takeaway in High Wycombe, it's not overly greasy, the chicken is nice and tender. It's a favourite of ours. May be a bit more expensive than other places but you get what you pay for.

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Ethan Mills . 2023-07-10

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Terrible food. I will not be ordering from here again. Unfortunately, they missed items and the food was pretty much flavourless. And my lemon chicken tasted like lemsip 🙃

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Zhene Nagra . 2023-05-29

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Used to be good but now it’s one of the worst Chinese takeaways. Prawn crackers came beyond stale and even after I called, the girl on the phone was insistent that they are meant to be that way. Salt and pepper chicken was beyond dry and spring rolls were burnt. Avoid at all costs.

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Luke Taylor . 2023-05-25

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Highly recommend China city... I have been eating there since I was a child wouldn't go anywhere else!

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Get Your Kicks FC . 2023-03-23

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Would be 5* if slightly cheaper, over £22 for x2 main course from a basic take away is too much, would be very happy with £10 each

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Verity örsel . 2023-03-03

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Use China City regularly, and keep going back the food is so good 👍 😋 👌

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Nick Breading . 2023-02-12

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WORST CHINESE FOOD IN WHOLE WYCOMBE. JUST AVOID AND GO SOMEWHERE. FOOD IS DISAPPOINTING AND IT’S TASTELESS.

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Jake Scott . 2023-01-03

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Absolute disgrace. If I could use bad language I would, I am appalled at this restaurant. I waited for an order for over an hour!! That should be enough for a bad review but apparently not! I have had one of the longest days imaginable and all I wanted to do was have a nice relaxed dinner that I didn’t have to cook, instead after waiting such a long time my order was cancelled! Absolutely shameful behaviour, incredibly unprofessional and I will never be using this place again! Rest assured I will be spreading word. Disgusted.

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Tegan Turner . 2022-12-15

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Best Chinese food in wycombe takeaway

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Shaun Thomas . 2022-12-12

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The food arrived in 15mins from ordering so thought it was still alive, clearly microwaved. Crispy duck was fatty and unedible, chicken balls were small and cubes of chicken and so actually makes me feel sick at the thought of what we ate, we chucked half of it away but we're so hungry we eat what we could salvage. Will never order again.

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Sabina Pritchard . 2022-08-17

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gone down hill fast.used to be good now rubbish.wont order with them ever again.

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David Hogg . 2022-07-30

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AVOID AT ALL COSTS!!! Ordered on uber eats as they had good reviews.. they must of paid for the reviews as the food was inedible. Couldn't even get a refund so was £30 wasted. Honestly they shouldn't be allowed to sell food its that bad. Don't waste your money and stay well away.

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Rebecca Barry . 2022-07-06

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Wasa great chinese, but I understand that under new ownership? You can tell foods gone down hill, and one of the delivery drivers is an absolute tool, shouts at you, and talks on the phone really loud while banging on the door and drops all your gear....

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Russell Brown . 2022-06-20

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Food arrived to time. It was just... Fine. Pork balls bit chewy. Beef fine. Prawn curry disgusting, floating in grease.

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Bobbin s . 2022-05-28

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The food came in good time but Unfortunately we was dissatisfied with the food ordered as we spent £46. The Food was bland and dry and doesn’t taste like it used to. I also noticed the duck meat was very fatty.

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Yvonne F . 2022-05-16

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Good service but food was average at best. Peking House on the other side of town vastly superior, next time I won't be so lazy.

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Russell Cox (The Wycombe Wanderer) . 2022-03-15

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Order via Uber Eats and was over charged and had wrong item delivered, phoned to complain/get a refund for this mistake they made and the receptionist was extremely rude and hung up on me 3 times!! Extremely disappointing service and will not be ordering from there again!

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Nethan Burke . 2022-03-01

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Food was ready quickly but was not great quality. The chicken, prawn and beef dishes lacked any flavour and there was no hoi sin sauce with the duck and pancakes which was already very dry. The quality of the meat was also a little cheap. Very disappointing.

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Pia McKenary . 2022-02-01

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Ordered our meal...was told it will be with us in 45 min...rang after an hour and was told they couldn't find our address and my phone number was wrong....so the driver is on he's way to another address and he'll bring our food after I told them if our food Is cold or just warm then we not taking it....food arrived like warm food and prawn crackers were so stale I can't believe.,...our main Chinese are golden Palace...but just wanted to try others ...just want to say I usually have prawn crackers left over for at least 5 days from golden palace and they are still crispy and fresh...will not ever bother with china city anymore

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Denise Garvey . 2021-12-17

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Ordered tonight, tasty food, great portions and friendly staff. They forgot my drink with my order but were more than happy to send me out my drink plus and extra! Very accommodating people and will miss living so close to them! I guess I'll have to drive to pick it up from now on. 5 stars all round.

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Sam Richardson . 2021-11-20

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I am extremely disappointed with the service that I have received. Waited 2 hours and The driver delivered it to the wrong address . Worst experience I have had with ordering food. Ruined my Friday night meal. Stay away from this takeaway. Used to be a great Chinese but have let there standards go down the pan.

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Mr GREEN . 2021-09-04

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My wife & I was disappointed with our Chinese from Arthur's ! Rice was cold and some of it stuck together, a bit hard. King prawn balls were lukewarm instead of being hot, it's like as if it was reheated ! Wont be going back there again. Should of got our money back. It's sad that when you pay for food, you want to be able to enjoy it. My wife had to throw some of hers away. And it is such a waste. This experience has put us both off from ordering from them again.

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Robin Gardner . 2021-05-30

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Ordered a meal from there tonight, it was absolutely disgusting, what ever is in the beef chow main is not beef , the whole meal was awful, will never order from there again

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Sally Watson . 2021-03-29

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Absolutely awful food tonight. The last time was bad enough but having used Arthur's for over 40 years I thought I'd try again. Bad mistake. Not only took over 2 hours for delivery.. with missing items which i then had to wait for.. Covid or no Covid that's not good enough . Now I can wait for good food, but this tasted like microwaved rubbish. I won't be coming back again.

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Steve Jones . 2021-03-05

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Rubbish flavourless, over cooked, beware don't waste your time.

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Lee William . 2021-03-02

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Soooooooo angry!!!!!! Placed our order at 5:30pm with a as soon as possible delivery, called at 6:30pm to be told it would be a 7pm delivery, it's now 7:40pm and we still don't have our order. I've called 53 times to get a busy tone and no other way to get in contact with them We've used China City my entire life, and it's my favourite take out but the service tonight has been rubbish I get we are all struggling atm, but your customers are going to be fair more understanding and supportive of you are honest and just say it will be late It's just arrived at 8PM!!!!! And stuff is missing You guys have gone downhill

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Jo Thomas . 2021-02-27

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Don't waste your time with Arthur's. Over 2 hours waiting for delivery and their phone line has been continuously busy for the last 30 minutes! I'm going to drive there to get a refund. NEVER Again!

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Keisha Sheehan . 2021-02-27

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WORST SERVICE EVER! NEVER EVER EVER ORDER FROM THEM! ABSOLUTE JOKE OF A PLACE! ORDER SAID 1HOUR FOR DELIVERY, YET AFTER 3HOURS 20MINUTES THEY THEN CANCELLED MY ORDER AND TURNED OFF THE PHONE! HAD TO CONTACT JUST EAT WHO THEN CONTACTED THEM AND GOT A REFUND!

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Jack Shipley . 2021-02-21

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Superb food! Really enjoyed the meal and great service! Couldn’t fault it and will definitely order again!!

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John Whitley . 2021-02-12

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delicious food, it arrived early and the portions are very generous. Also fantastic service - it is the best take away place in Wycombe. The lady who answers the phone is really friendly!

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Amelia Cutler . 2021-02-07

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Great food, delivery on time and hot. Overall great service and friendly staff

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Ellie B . 2021-01-23

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Food from this takeaway is absolutely delicious ,100 percent on food quality , Excellent customer service received . Food was delivered nice , hot and on time .The delivery driver was well presented, well-manner , and was delivering with covid-19 PPE safely and showed great professionalism in terms of keeping a safe distance and wearing a face mask . Well done China City EXCELLENT SERVICE .

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Leroy . 2021-01-09

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Amazing I reviewed 5star already then you pop in grab a quick take away for a bite omg you just recall how awesome the food is mmmmmm my God awesome tasting food bang on the money!! Always topped with the best customer service gal who deals with orders is outstanding friendly charming and order never wrong you can't ever go wrong ordering food from here pure perfection all round.

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Alex Gibbs . 2020-12-05

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Really friendly service, the lady who answers the phone is lovely. Unfortunately the food was really late and fairly cold when it arrived. Slightly underwhelming experience I'm afraid.

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Katie Goldthorpe . 2020-11-29

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Food was terrible. We couldn't eat at all.

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Bamini Suthaharan . 2020-11-20

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Hadn't had a Chinese takeaway for ages, so as this one delivered out my way, I thought I would give it ago. I was really looking forward to it, so ordered a good selection and paid £2 extra for delivery. It arrived 2 hours and 10 minutes later and was stone cold. Also I wasn't too keen on the food. My local is tastier, they just haven't organised themselves to do delivery during lockdown. Woman on the phone was nice when I phoned after 1 hour & 45 minutes, by now practically starving and about to raid the freezer in desperation. I got a £5 refund when the food did finally arrive, but never again! What a waste of £30.

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Claire McNab . 2020-11-20

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Very polite and helpful staff, have to give a personal shout out to Lai looked after me on my first visit and I’ll make sure I’m back again. Highly recommend trying this place if you haven’t.

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Aman Kapoor . 2020-10-04

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Very good food, always go there for my Chinese meals. Very Friendly staff. Highly Recommend.....

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Michael . 2020-09-04

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Great food, included a free sweet and chilli sauce which was very much appreciated (I had run out)

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jasmine pleass . 2020-08-31

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Ordered 4 simple meals yet they failed to deliver 1 of them! Offered to deliver the missed meal which is pointless as other food would be cold! Awaiting refund and never using again

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Dave Digby . 2020-08-15

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I wont be going back as I had to throw out the food as it truly was that bad

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Thea Keegel . 2020-07-23

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Loved it best in town best in Buckinghamshire my personal favourite tho is the mushroom omelette

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J J . 2020-07-10

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Absolutely delicious food. My husband and I both loved it. Thank you very much

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Sophie Gallimore . 2020-06-30

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Friendly service and the delivery was on time Thanks very much

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Nigel Muldowney . 2020-06-20

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Gave this place a chance after a year, food is much worse.. came in 20 mins which you would think is great but is just microwave food. DO NOT USE THIS PLACE. Just use another low quality Chinese instead like china garden.. at least its not in a microwave......

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Cameron Gillies . 2020-05-09

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Me and my family love the food from here the lady is always nice and friendly on the phone would definitely recommend to friends and family

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James Talma . 2020-05-03

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Brilliant food, always hot and friendly staff

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Chan Dan . 2020-05-02

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Been eating here for years. Ordered food here through Deliveroo and it arrived cold and with half the potion size I was expecting. One of the trays was only half filled. Wasn't even enough to feed 1 person and we bought what we usually order which has always been enough for both of us. Sad to see they have gone this way. First time in 15 years they didn't include prawn crackers.

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Mark Green . 2020-04-26

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Great food, prompt delivery and good customer service always.

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CAROLINE MCBARNETT . 2020-04-25

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Placed an order at 7.10pm. Was told it could take up to 1 hour as it was busy but would try and get it delivered within the hour. Called at 8.25pm .... The driver has left apparently!!! Called again at 8.35pm and cancelled it. Absolute joke. This is the 2nd time this has happened. Nice as pie on the phone but it's all an act to deflect from the fact you will have to wait well over an hour each time.

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Mikey D . 2020-04-17

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Amazing food all time , china city app 😋👍👌 make it easier to order!

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Briony Vere . 2020-04-04

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so ordered from arthurs last night 03/04/20 and was a bit upset. Most of the food was ok but i found hairs in my ribs half way into eating. With all the corona scare going on i was hoping that things were going to be kept as clean as possible and have a nice bday meal but with hairs in my ribs it wasnt possible.

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ben . 2020-04-04

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The food and service from this take-away is second to none. They are prompt and the food is always so fresh!! I would like to thank the team for keeping us well fed with yummy food!!

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Yasmin Omar . 2020-03-30

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disgusting food. lemon sauce made from citric acid - artificial and terrible.

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sandra gold . 2020-03-29

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Amazing food, variety for the taste buds.

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Marlon Jardine . 2020-03-03

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Ordered a lovely meal on Saturday night I must admit China City never fail to please, the food was fresh, hot and fantastic value for money, and considering how busy they get my food was delivered in 40 mins as specified when I ordered, nothing is ever to much of a problem when I call up thank you once again China City a from a loyal customer ….

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Sharyn Baugh . 2020-03-03

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I would never never order from here again,it was so so bad. the prawn was soft the seaweed was burnt and disgusting the chow main was dry as all food was horrible. They don't apologize either I spend 60 here and most of it went I'm the bin. Don't even give this place a try unless you want a bad belly the next day truly horrible

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Davina Cullen . 2020-02-12

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Waited over an hour and 40 Minutes food arrived cold and very average. Greasy. No taste and couldn’t get thru to the restaurant to enquire where our food was. Will definitely not order here again. Food very late last week food was good but this week certainly not worth waiting for

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Chris Lamey . 2020-01-26

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Placed an order at 6pm. Was updated at 8.25pm that they were unable to make the order due to them being busy. Absolute rubbish. Avoid if you can.

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Random Nomad . 2020-01-25

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Me and my partner ordered food from here from Just Eat . Said it would arrive around 9:55 . Finally arrived about 10:20. We ordered sea weed some squid thing and a veggie chow mien. What did we receive ? Seaweed . Squid thing was taste less and a CHICKEN chowmein . Being a veggie how am I meant to eat this ??? I have tried calling numerous times but it comes back as busy ... will not order from again

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Dan Whitford . 2020-01-24

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Really enjoyed the food and service

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amine little . 2020-01-23

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Loved it!! The delivery driver was fast (think his name was Tony). Had a beef and black bean and a kung po chicken, it was great!!

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Kam Lambert . 2019-11-22

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The best Chinese takeaway in High Wycombe.

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Richard Shortland-Neal . 2019-11-15

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The food is always served with a smile. It has a nice vibe when I pick up my food. The food that I pick chicken ball egg fried rice is good food. As well as great food the Lady and service supplied makes this a great takeaway. Just shines in the community real gem in High Wycombe businesses.

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Alexander Gibbs . 2019-10-12

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Great food and lovely friendly staff. Worth coming to High Wycombe just for their takeaway!

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Clive Thornley . 2019-07-06

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really disappointed, have been ordering from Arthur's for over 20 years but last nights meal was awful. ordered to be delivered st 8.50 PM but arrived before 8pm . seeing I was at work until 8.30pm was not impressed . So by the time I arrived home the food was cold and dry . Shame I wont be ordering from here again .

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Rachael Bird . 2019-05-22

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Decent prices, fast and tasty! Will be there again! 😊

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Daniel Taylor . 2019-05-12

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Food was very tasty. Lady at the desk assisted me with my order which was helpful.

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Dionne Blake . 2019-01-16

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Absolutely stunning food. Special foo young and broccoli in oyster sauce, fantastico. Top class delivery driver very polite. Recommend to all

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Marcus Hodge . 2019-01-03

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