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4.6

Based on 1.007 opinions finded in 1 websites

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Nº 58 in 495 in Maidstone

Score
OpinionsNoteGoogle1.0074.6

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My wife and I attended an 80th birthday party for my father in-law.The event was mainly planned by Becky.My sister in law was able to access the rooms beforehand to decorate and Becky kindly assisted which she was very grateful for. The room looked amazing but it was also the amazing service provided by herself and all the other staff at the hotel. The service was wonderful. kiera and Becky looked after us making us all feel at home.There are too many names to mention they were excellent.Thank you for making it such a special day.

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Steve Smith . 2024-11-04

MORE AT Google

Amazing place for the weekend stay and very tasty food.

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D K . 2024-10-31

MORE AT Google

Had a lovely stay at the Chilston park hotel, due in no small part to the exceptional service provided by the wonderful staff including Ella, Dan and Steve the night porter. Thanks very much and we hope to see you again soon!

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Luke N . 2024-09-09

MORE AT Google

Lovely countryside location, friendly and efficient check-in - started well:-). Large room but very warm, one window did not open, the other tethered with 10cm gap making the it uncomfortably hot, fan provided was not enough! There is no buffet at breakfast, you have to order everything, took 10+ min to order a coffee, after complaining things did improve but far to slow as you can't even get a glass of water:-(. For the price paid service was unacceptable.

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Peter Baker . 2024-09-03

MORE AT Google

Had a great lunch here, staff were friendly and attentive. I will definitely be going back. Didn't have a room as visited just for lunch.

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John Marks . 2024-08-06

MORE AT Google

Lovely Hotel, friendly accommodating staff, great views in a nice countryside setting, definitely will be returning.

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Cia Bitch . 2024-08-03

MORE AT Google

Wonderful, historic establishment in a very beautiful setting. The only disadvantage is that there is a bit of an antique smell in the rooms.

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Inge Lang . 2024-07-31

MORE AT Google

We decided on Chilston Park Hotel as the Venue for our Wedding recently. Our booking was handled by the Events manager Tara. She was very helpful and friendly throughout the whole process leading up to the Occasion. On the day of the Wedding itself we were allocated 2 members of staff to help with the smooth running of things throughout the day. Both were exemplary. Becky could not have been more helpful. This even extended to last minute help with my bride to be's hair, and helping construct and distribute confetti cones that we had overlooked until the 11th hour. Similarly, Ella was brilliant at all she did, including controlling the accompanying music in the ceremony and reception to perfection. The food was superb, with glowing comments by many guests. All in all we couldn't be happier with our choice of venue.

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Colin Whitlock . 2024-07-09

MORE AT Google

Lovely waiters in restaurant for dinner and breakfast Great with Celiac requests Nice clean room amazing shower but unfortunately not a very good view from room Fantastic weather Unfortunately was let down by the lack of beautiful gardens but enjoyed our stay Regards Kate and Ryan Hamilton from New Zealand

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Kate Hamilton . 2024-06-25

MORE AT Google

Absolutely superb hotel! We loved spending a few days here with the Cannon Run team recently! Highly recommended!

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mile deep . 2024-06-06

MORE AT Google

The place is beautiful it also has a magnificent park and lake. The fixtures are dated, our bathroom was so impractical, quite difficult to enter and exit, the sink is too big and too close to the door. The toilet doesn’t flush properly, you have to “pump” with the handle so it works. There was no drawer cabinet in the room, so we could not unpack. Otherwise the personnel is excellent; always attentive and helpful.

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Maria Jermann . 2024-06-06

MORE AT Google

We have been to Chilston Park during the course of our business and had had the pleasure of staying here too and can honestly say the level of hospitality is amongst the highest you will find. The staff here always go above and beyond and for the weddings we have provided our services at Chilston Park, we have only ever had positive comments about the hotel and staff from our clients. As both a hotel, and a wedding venue we would thoroughly recommend in every respect.

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Cliff Bolton . 2024-05-29

MORE AT Google

Beautiful romantic wedding location or as we celebrated our 5th anniversary here this year with High Tea and delicious food. Special suites, where you have to be careful on the top floor that it is very low and you often have to bend down if you don't want to hit your head. There was also a wedding party during our stay, but this did not bother the other guests.

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Stefan Willard . 2024-05-29

MORE AT Google

Great place for a classic afternoon tea in the Kent countryside

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Paul Kent . 2024-05-28

MORE AT Google

My partner and I stayed here last night for a little getaway as we had a voucher to use. The scenery, grounds and location is absolutely wonderful. We had a double room with breakfast included and bottle of champagne on arrival. The service and food, you couldn't fault. We had a gentleman see us into the hotel, ensuring we checked in okay. We had a gentleman take our bags to our room, ensuring we settled okay, and even bought us a welcome drink. Absolutely delightful. The room itself however is the only thing that let it down. Just simple DIY jobs were needed, like cutting in around lights etc rather than just rolling around it leaving the old paint visible. Painting over sockets etc, could be Tidied up. Sealant in the bathroom and leaky shower. They're little picky things but only when you pay £225 a night for a room, you'd think it'd be top knotch, when possibly a premier inn may actually be better. Although, as I say, they're small things and the weather was lovely so we spent most of our time out and went for a walk around the grounds which was wonderful. The room was A/C though so that was nice and the presentation on arrival was lovely. It had teas/coffees etc with cups, flannels and lotions in the bathroom. We had a lovely stay all in all and would definitely be back again for the experience. Would recommend to others absolutely.

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harrison wadhams . 2024-05-12

MORE AT Google

Stayed here this past few days. In Kent for a wedding. Nice place to stay. Comfortable rooms, excellent food, and very friendly staff would highly recommend 👌

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Les Lowe . 2024-05-03

MORE AT Google

Went here for a ferrari charity event, for children in need. Lovely venue nice food and drinks,lovely staff. Didn't stay and didn't see the rooms.

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UK Engineering Plant Services Ltd . 2024-05-01

MORE AT Google

Wonderful venue for our afternoon tea

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Tracy Baigent . 2024-01-27

MORE AT Google

Came here for a Sunday lunch. The waiters were lovely but the service was incredibly slow. Lots of tables had to wait for over an hour for food. The roast was acceptable but I wouldn’t be coming back to be honest.

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R . 2024-01-21

MORE AT Google

Could do with using bacterial spray, ward off coughs and colds. Food excellent.

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Anita Donaldson . 2024-01-14

MORE AT Google

Had spent a family Christmas here twenty years ago and couldn't recommended them more for every aspect of our stay at the time, a Christmas we all fondly remembered often. Having decided to return for a pre Christmas lunch we all would thank you for the excellent service yet again, and especially to the waitress who looked after us the whole afternoon on what was supposed to be here day off, and this being after part of our party staying the night before and her attending to them for that evening too. Hope we return once more BUT, not leaving it twenty years this time!

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P MD . 2024-01-12

MORE AT Google

I visited the Chilston Park Hotel for the first time today with my partner to celebrate my birthday. How we have not been here sooner is beyond me! We opted for the afternoon tea and everything was delicious! The flavours that we were presented with were unlike any food we have tasted before and my only disappointment is that I cant cook like that myself 😂 Our experience was also topped by who was possibly the best waitress we have had, Shannon. Shannon made us feel very comfortable, welcomed and explained everything to us when presented with a question. The hospitality at the Chilston Park is unmatched and we will definitely be back again 🎄❣️

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Samantha Nicholls . 2023-12-15

MORE AT Google

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