Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 555 in 654 in Perth & Kinross
Opinions
Ordinary food, closed now anyway.
R12 C . 2020-03-12
MORE AT Google
Absolutely terrible service, I ordered from the website which I’m now told has a fault which they weren’t aware of. Received a call from the shop and then the owner who just tried to brush past everything implying I was at fault and that he would bring a menu for me to read when it was his website that made the mistake. The website boasts an offer 3 in 1 deal including pizza, chips and cheese and chicken pakora, once you select your first pizza it asks what you would like on the second so after looking around I decided this was great value and to place my order. 10mins after I pay for my order I received a call from the shop to explain the deal is ment to be 1 pizza plus 1 of each of the other items rather than any combination of the 3. The guy was reasonable but I said as I had made my decision and paid for my order they should deliver what I ordered rather than me losing out. He said he would contact the owner to get his opinion, the call I received from the owner was completely pointless as he was just calling to tell me it was my fault that his website doesn’t work properly. He said I just needed to pick which of the pizzas I wanted and to forget it. I asked would it not be better customer service to honour the deal which had been paid for and to immediately get the website changed to ensure this doesn’t happen again. I said if they weren’t willing to give me what I had bought and paid for that I wanted to cancel my order and get my money back, the owner didn’t seem to care simply saying I had to deal with the website for any refunds. Absolutely shocking service and I will never use them again not that the owner seemed to care, he would rather lose my customer than a pizza that probably costs him less than £3
Jordan Fraser . 2019-08-11
MORE AT Google
Chips were good but the sauce and vinegar has burnt my mouth and has caused me pain
Tyler Wilson . 2018-11-25
MORE AT Google
Popped in last night for ham and mushroom pizza and some veggie pakora.Probably the tastiest pizza i have ever had and the pakora chilli sauce was so tasty I took remainder back to Balerno today.Staff were friendly and nice big portion.Will look forward to more great food on my next visit to Kinross.😊
Grant Mcmillan . 2018-09-07
MORE AT Google
Great food and outstanding customer service from this little takeaway. Staff really looked after us when we popped in during our holiday!
Thomas Oates . 2018-08-22
MORE AT Google
Food arrived cold, found bones in the chicken tikka bhuna and lamb very fatty in lamb Rogan Josh. Ordered from here a few times and has been ok up to now. Will not be using again though!!
Jess McHardy . 2014-01-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in Central Scotland
128 Opinions
Been visiting here for years, whenever in Kenmore. Ordered 2 fish suppers, amongst other items for 4 people. Chips under cooked but worse was the over cooked fish, black bits underneath and tasteless. Sadly won't be returning. Disappointing after spending almost £40.
229 Opinions
Added too much sauce when I'd phoned for light sauce. Got a mouth full...
1307 Opinions
Quality has really dropped here. We used to love the place and it was a real destination. However went today and coffee, from an automatic machine, was terrible, cakes didn't taste fresh. Staff were really disinterested, unhelpful and rude at times. Mid service, two staff stopped serving us, started talking about their weekend plans and then after a few minutes returned to serve us. They served us dairy milk when we asked for non dairy milk. The actual shop had no music or atmosphere. It feels that since 2023 the company has really went downhill. No dogs allowed, but food left on the tables which attracts wild animals in the cafe.
4082 Opinions
Shanika is a delightful member of staff. Very pleasant and happy even at 7.30 in the morning.
33 Opinions
Great fish and chips you can taste how fresh and the quality. I would say good value and big portion. Happy traditional chippy with seating and looks so clean and the staff were full of banter and in good spirit.