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3.8

Based on 9 opinions finded in 1 websites

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Nº 180 in 241 in Maldon

Score
OpinionsNoteGoogle93.8

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This restaurant is no longer trading - this building is now occupied by Maldon Spice. Completely different management and staff. Reviews for Chilli are no longer relevant

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Richard Ford . 2021-08-19

MORE AT Google

Cancelled my order on just eat with no explanation or phone call

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Julia Cuthbert . 2019-10-18

MORE AT Google

We went for a birthday meal great staff and service and the food was excellent

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Chris Thurston . 2019-06-02

MORE AT Google

fantastic service, delicious food. Will definitely be back if I get work this way

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Mr Miah . 2019-04-03

MORE AT Google

Immaculately clean and lovely food. My favourite in maldon

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Tricia Pavelin . 2018-10-28

MORE AT Google

Very good food at excellent prices. Friendly staff. Great service.

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Carol Preece . 2018-09-17

MORE AT Google

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On the 5th October a group of us were booked for a meal at the Green Man: we had booked by email a few days before and the day before we phoned to confirm and change the numbers from 8 to 7. We were told that would be fine and no problem. On the day we arrived and were told they had no record of the booking because it wasn’t in the book. The bar staff said we couldn’t have booked by email or it would be in the book. We said we’d phoned the day before and were told that would be fine: the bar staff said we must have phoned the wrong number. We used the same phone and pressed redial: the staff said we should wait a moment as their phone was ringing. We pointed out that proved we’d used the right phone number: the bar staff said she’d no idea about that and we couldn’t have made a booking because it wasn’t in the book. Her attitude throughout our discussion was extremely off-hand, bordering on rude: she gave no hint of an apology and no indication of what could have gone wrong with their system for taking bookings. Even when we’d proved that we’d phoned the right number, she refused to accept that we’d contacted you at all and simply said you were too busy and couldn’t give us a meal. It was made very clear that she just wanted us to go away. Luckily we were able to make a booking on the spot for the King’s Head, who in complete contrast to the Green Man were very helpful & gave us an excellent meal. It is a great pity that their standard of service and politeness has deteriorated so much, since we as a group regularly sail to Burnham and have used the Green Man for many years; however we shall no longer trouble the Green Man with our custom since it is clearly not wanted.