Childwall Abbey in Liverpool

Great stay, bed was absolutely massive and the rooms are a good size. The only negatives were that the events in the evening were quite loud when we were winding down and the shower didn’t work at all. The rooms could do with a lick of paint, but the food and service was incredible - really big portions.

Waited 20 minutes at both bars to be served, 3 members of staff, 2 being management by the look of the way they were dressed chatting. Totally ignored me and another customer, scruffy girl with leather , also no acknowledgement she was serving tea at hotel side , she walked right past me and another customer, by now 3 people waiting for service. one person gave up and just walked out. Just an acknowledgement would have been sufficient but NO! 👎 customer service, staff require intensive training. On a previous visit staff and good but this lacks dreadfully on other visits. Please remind your staff that they would not have a job if there were no customers. STAFF TRAINING IN CUSTOMER SERVICE REQUIRED!!!!

Exceptional service, the whole team could not do enough for us, very enjoyable visit, also has a really nice outdoors area and is dog friendly

Attended with family. First time we have visited and will definitely return. Food and service were excellent. Staff friendly and helpful.

I visited with some friends for a meal and some drinks. The staff were amazing, they provided excellent service and were very friendly. The food was great too. The atmosphere is amazing and I cannot recommend it enough.

A beautiful building in fantastic grounds. Staff couldn't do enough for us, very friendly, would recommend to anybody

Not been here for a few years. Decided to pop in for a drink with some friends. What a little gem this pub/restaurant is. The staff were so helpful. Was easy to park the car as it’s right facing plus has an electric charging point👍 Also a children’s play area. Sounded like the children were having lots of fun. Food and drinks were really good and very reasonable. Will not be leaving it as long before we return again. Well done. 👍

Lovely pub, came here for family meal , service off Beckey and Peter was Amazing Stephan was chef food was lovely will be coming again

Excellent pub, brilliant staff, lovely garden on a sunny day, support your local. Bring on summer. Will return again soon

Great atmosphere and lovely food. Can't wait too come back already. Next time gonna try staying over in the hotel cos it's looks fab

Large party of us today. Family with little ones and we all had a great time. Very relaxed. Food was delicious. Staff were freindly. As alwaya is a great family venue. It was a very busy day with parties too, so even though we had a minor delay with a kids meals that staff and manager very keen to put it right. So thanks to the waiting on staff, bar staff and chefs as it was a very enjoyable Sunday evening.

Back again! A bit of Christmas shopping then back to the pub for a cosy night and wow, Christmas carols, Mulled wine and even turned gospel! Wow, just wow!

Breakfast was Lovley fresh hot Jason checked that everything was OK it was excellent verry happy and will be booking again definitely highly recommended all because Jason looks after his guests so we'll they should be verry proud of him and his people skills

Stayed here for a couple of nights with my mum for a family funeral in Liverpool. Good value for money. Lovely setting. Beautiful old building. Very friendly staff. Great entertainment with a quiz on a Monday night and pie and a pint deal. Would recommend.

Joined a pub quiz night with a very entertaining quiz mistress! The pub had a friendly and welcoming atmosphere with a real sense of community.

Back again, we do really love this place, we say it every time we come her. Has its pro's and cons, but you can't help but fall in love. Yes it needs work but doesn't most palaces? Food great service great and a laugh with the staff to boot

Fantastic pub and hotel.. had a lovely stay and the welcome and service form dave and Sarah made us feel right at home Will be back again soon

Great staff. Dave is really welcoming. The staff can’t do enough for you. Food was great can’t beat the ultimate spicy beef burger.

Visited for a sunday lunch which was nice but missing parts of the meal. Had to ask for the cranberry sauce it was advertised with, to be told they could get hold of any, really?? Wasnt offered mint sauce as an alternative as other diners later were. Also noticed other diners had mash with their meal which wasnt on ours but should have been. Main pub is lovely, as is the beer garden. But the Ladies toilets are scruffy and dirty. Odd taps and odd toilets, and lots of dirty marks on the paint work in the cubicles. Needs a bit of TLC at the least!

Food and service are repeatedly and shockingly disgraceful. There is no point in writing a review on here as the reply will be bog standard, blah blah blah. Nothing has changed nor improved for a long time now so the 'Manager's' replies and empty promises are not acted upon. I suggest you go for a quick drink as the area is pleasant. As for going for a meal or any length of time, trust me I would go elsewhere.

Such a lovely night! Our happy place revisited! Great night, good food, good banter with the team on all with great beer! Thanks

Another brilliant evening spent here... it was really busy with a brilliant atmosphere but still received excellent service and delicious food. Live music and such a warm and friendly place.

Always meet on a Friday with Family… we’ve been coming to the Abbey for 30 years now. Much improved recently and Dave is making a difference! We are looking forward to spending every Friday here for the foreseeable ha!

food was good, staff were excellent, always busy, so book early. lovely surroundings, and nice views.

Great food and service, came back again and The real Ales where great! The staff where lovely and chatted about the pub too!

Hi I recently came in drinks and food and the bar girl with short blonde behind bar was ever so polite and very welcoming she even bought our drinks to table ans asked if there was anything else we needed ans asked if food was...

Warm and friendly atmosphere had food and it was lovely and enjoyable the bar staff are so friendly I asked a young lady for help with drinks to table while it was quiet and she helped me as I had a few to carry and...

A few beers and a quick bite to eat all overseen by the wonderful Adrian, much better than that pub on the fiveways

So much better! Looks like new management as the deadwood staff seem to have gone. No longer are there thousands of dirty glasses littering every surface, the bar is no longer a sticky mess and the swarms of little bar flies have also moved out....

the manager Phill is very friendly always welcoming to customers and staff, very helpful when needed... has a good manner towards everyone

Recently visited with a few friends, the food was great and the service was lovely, Adrian made amazing suggestions on drinks. Overall 10/10 visit and will definitely be back!

Love coming here! Stayed and the guys can't do enough for you. Found out this time that Jon & Paul played here as the Quarrymen in December 1958 before the Beatles where a thing! Haha

Excellent service as always from dave and his staff 3rd time visiting love staying here c u in 2023.

Slept so well!! Wonderful staff - great food and clean big rooms xx the building is stunning in a lovely location - great car parking facilities and extremely good value for money xx Thankyou!

Absolutely awful. I’ve complained to Marstons before(got nowhere) and went back here as it was my local and I have spent many a lovely night here over the years. The toilets are frankly disgusting. The tables are filthy the seating is the same. Asked to...

The Childwall Abbey is not the closest pub to where I live but it is the best - this gem has been close to my heart for many years and the current Manager and team have really brought it back to its very best. Great...

Took the wife for a night out. Pub was busy but great atmosphere, plenty of laughing, took about 5 mins to get served as I didn't time it well. The guy behind the bar, think his name was Dave knew who was next and kept...

Visited with family, took my son for a walk around the hotel and was graciosuly welcomed by all other guests he decided to say hi to, very pleasant atmosphere and service was great, quick and polite bartenders who also made sure every dog who entered...

Great beef and chicken roast, and lovely cauliflower cheese and my son said its the best burger he has had, first class service Pleasure to visit Thanks

Normal few beers on Saturday night as I have been doing for the last forty years. Consistently friendly & cheerful staff

Just return from an awful experience, the manager (I think she was) could do with going on a customer care course. Gave a rating of 1 for the member of staff who took our food order who was very pleasant, and the food had the...

Love this pub. Dog friendly which is great as I have 2 sausage dogs who love going. Bar staff are all lovely especially the new barmade Amy who always has a smile on her face. Regular in here now.

5 out of 6 of the beers selection were not available , no Pinot grigio or Prosecco or some of the lagers. Despite the pub being neatly empty we still had a long wait to be served due to lack of staff. A once beautiful pub is sadly in decline. The manager needs to be do his job and manage the pub and stocks.

After many years of going to the abbey, we called in last night, being a Tuesday it was pretty quiet, which was fine, there seemed to be plenty of bar staff and we were served quite quickly I then went to the toilet and found no soap,I was very disappointed as I thought that was the first and main way we can stay on top of this pandemic and someone has to still care. I informed the manager and staff, I was surprised by their reaction , as I was totally ignored, there was no recognition of oh ok I’m really sorry we’ll get it sorted, I was just completely ignored, they actually just turned their head away from me and made no comment, at all, how rude. I went back to the toilet an hour later and there was still no soap, so nothing had been done and they had literally took no notice of me. If they had just acknowledged me instead of ignoring me I would not be writing this, such a shame over such a small thing that they can’t be bothered with.

I was 70 last weekend,and decided to take my wife,Son ,daughter-in-law and grandsons on a trip down memory lane.I grew up in Childwall Valley.After visiting various land marks of my youth we capped off the day out with a meal at The Childwall Abbey pub.OK when I was last in this pub a family called Peachy were the landlords I was 18 -20 yrs old.It did not have a restaurant.The family was shown to a table big enough to seat us all ,we had starters (very small portions, no side plates were offered.The waitress bought them when requested.The main meals were poorly presented and adequate.the kids had deserts they were fine.Would I book again ...no. It was the late 60's when It was a local pub for me,If you do not want to be disappointed leave the past were it belongs.

Been many times in the past pre COVID. . Food and service always excellent. Not sure what has happened? We have been several times in recent months lockdown permitting. Food really disappointing, poor quality and presentation. have they changed chef? Visited today, service quite poor, dirty tables outside. Not too busy? Table service only, which is understandable, but I witnessed an elderly gentleman trying numerous times to get the attention of staff whe were chatting together, in order to get a drink , in exasperation he finally went to the bar. A friend wanted a coffee , we were told there was none available! So disappointed, it was once a great pub .

Very poor,not welcoming,very cold.No hot drinks.Attitude was disgusting.No thank you,no please,No Manners.Have been in the past and always found it very good.What has happened?Miserable staff,rude and unwelcoming.

Had a table booked for my birthday meal. Stood around for about 5 minutes whilst a waitress walked past me multiple times (I hate interrupting). Anyway I did and said I’m booked in. She said sit anywhere. Some confusion on alcohol free beer (one of the party was served alcoholic beer after a lengthy discussion of what none alcoholic beers were available). Even though it was table service, we had to keep getting up to get a waitress as we seem to just get ignored. To busy serving groups of men drinking to bother with a family with kids. The food was really lovely though so credit to the chefs. We all had empty plates. Shame about the miserable faced staff. Seems like a common theme in the reviews. Maybe the staff need to be reviewed before you lose custom.

We came on a Sunday thinking that surely it would be cleaner than usual as they only have the outside to worry about… No! Filthy, disgusting, scummy are just some of the words that come to mind. It was not even that busy when we arrived yet every table was piled high with glasses, bottles and fag packets. The guy came out and took our order, did he go back in with any glasses? No. Just walked past them. He proceeded to come in and out many times over the next hour and just kept walking past them. There were chips and cigarette packets all over the floor too. Maybe they don’t own a brush! What is the point in having a nice beer garden and a listed building if it always looks like the aftermath of a student party?? It aspires to be a Wetherspoons and not a very good Wetherspoons at that!We looked through the window on the way out and it was a tip inside as well. Not sure how as there were only people outside!We would like to bring friends here when they visit as it is close by and a pretty building but we just couldn’t, it would be embarrassing.We have said many times, one more chance. Not any more.

My mum and myself went for a christmas meal.we had the vegan choice and it was all just so fab.the manager and his staff are really friendly and helpful. Nothing is too much bother.The food was really delicious.cant wait to go again

Returned here for a couple of meals once last October just before Halloween with my partner and some of his family and we both returned in the December with a couple of friends/colleagues just before Christmas. Served by friendly staff and food was as good as always they also have a gluten free menu which a friend of ours needed as she is gluten intolerant. Bar staff and servers are friendly and there was a nice atmosphere.

stayed here last year as i dont use tripadvisor before its a lovely hotel friendly staff its normal rate

Had a drink, lovely pub been many time previously and had meals before, but on this occasion, I had fish & chips, the fish was tasteless not good at all, won’t put me off going, but maybe not for food just a drink

Food appeared to be reheated. Nothing fresh. Good for a drink and nice place but would avoid for food!

Well done 👍🏻 Now back to where it was . Good value and pleasing environment, clean and happy helpful staff. Well done 👍🏻

Mi esposo y yo fuimos a tomar una copa después de haber estado en un restaurante cercano. Se nos pidió que nos higienizáramos las manos y que proporcionáramos nombres y números de teléfono a la llegada, según lo exigen las regulaciones gubernamentales. Los asientos han cambiado para permitir una distancia de 1 metro y un sistema unidireccional para usar los baños. Me sentí completamente seguro durante nuestra visita ya que la gerencia ha puesto la seguridad del cliente por encima de obtener ganancias durante el programa Eat out to help out. Lo recomendaría especialmente a aquellos que han estado protegiendo y están ansiosos por salir.

Really lovely crenalated building, hotel great value for money, food excellent and hot. Depending on time of day will depend on how busy they are and how quickly you are served

Nice location plenty of parking I can't really comment much on the food. We just had a quick snack at lunch time. It was okay. Nice friendly venue.

Called in for a quick bite to eat on a Thursday lunch time 12.15,really funny odeur when we walked in, this was really off putting, as this is a lovely building in a very affluent area of liverpool unfortunately we did not stay as we exited I am presuming a local at the bar said to us "you noticed the smell aswell that will be the owners dog it like this every morning till they get the air freshener out" We may call back...

Excellent couldn’t fault it will return Management and staff was friendly and helpful very pleasant dining would recommend

Had lovely Christmas dinner, lovely atmosphere, friendly staff great chef, fab lovely table with a great view .

I’ve written this after trying to eat in here on last Thursday evening - 7-30ish - with my wife, only to be turned away, because they were too busy and the kitchen was closed - there were very few customers that I could see, so I am confused. We went to the Fiveways incidentally.But this is just the latest in a line of incidents. I’m not someone who complains normally, but I feel I have to write about this once wonderful pub that I have visited for over 30 years with my pals, my wife, the family all sorts, which now appears to be in terminal - one might say MANAGED -declineWe visit about once every two weeks and recently there’s always something you can’t get on the menu or a beer that’s not available - and I mean ALWAYS - whatever the day whatever the time, just basics it’s crazy. There used to be a real good team of chatty, pleasant people, working hard, willing to help and always 3 or 4 of them working so you'd get served.But now the lack of staff is extraordinary. One lad has been there a while and is fine but there is rarely anyone with him other than the odd new person. They are so overworked and customers get frustrated with them which is not fair but people are often waiting 10 minutes at both bars to get served and I've seen a few groups walk out in recent times. How much is a barman paid? Surely if a group of even just 2 or 4 walk out it's way more lost than the pub would have paid in wages?The only other people you see around these days are the so called management. Two or three weeks ago I walked in and the female manager and another manager - who has been there for years - were chatting to each other as I walked up to the bar.They both looked at me and promptly walked off, leaving no-one else on the bar. Extraordinary!! 10 minutes later I was still waiting to get served and they were nowhere to be seen, with just one young lad covering both bars. There just seems to be a lack of interest here at the moment. It's not the first time I've seen these managers - especially the female one I'm afraid but she's not on her own - just walk off a clearly busy bar with lot's of people waiting and leaving customers waiting for ages. We ran our own newsagents for years and if I treated my customers like this, we'd have gone bust years ago. I understand there’s a new manager but can honestly say I have only spotted him twice after another couple pointed him out, and that was cleaning tables, and whether this is managed decline or it has genuine problems I don’t know, but there's competition all around Marstons and you need to up your gameps I'm new to all this and didn't know which tripadvisor page was right so put it on both

Came about 2 weeks to this place. I will never returnFirst of all when the microwaved lasagne came out it was disgusting and burnt. Not a huge fan but we let that slide.Then my hunters chicken came out and found a hair on the plate! Horrific to be served something of that standard.We then went to the bar where there was only a struggling pregnant lady on the bar but had a queue of about 6 people the poor girl so we left and are never returning. Shame on you Marstons. Alister

‘Not good’ doesn’t even come close to describing our visit last night. 1. I visited the ladies toilet where I noticed amongst all the foul language carvings on the door (the doors themselves looked straight out of a rough youth club despite the rest of the place, including sinks, having been refurbished in the last 2yrs), some excrement smeared on the door. In the neighbouring cubicle, someone had left a dirty paper towel on the floor. I would have reported this to the staff but...2. The two staff on looked tired and strained. When we first arrived at @8:30, there was only one lady on who was struggling to take basic orders serving the very limited number of punters in. As a result, it took @10mins to get a drink. You used to be able to get tea, coffee etc as an alternative to alcoholic beverages, but I was informed this is no longer an option, despite there being a hot drinks machine visible on the bar.3. The atmosphere inside the pub was awful: this used to be a thriving pub, standing room only on quiz nights (of which this was one), people sitting round the bar, having a laugh. However, even when the quiz started, the pub was only half full. 4. The quiz questions were very drawn out- long pauses between each question as if this was deliberate ploy to get more people to the bar- it instead irritated a lot of people.5. A very limited food menu looked even more limited.I have been going the Abbey intermittently for the past 10yrs and I have never known it so empty and lifeless. I’ve always looked forward to my visit but now I just want to go for the quiz and get out as quickly as possible (even going home for the toilet). I note the number of negative reviews on tripadvisor, (quite a lot of the positive ones seem to stem from one particular event) stating more or less exactly what I have outlined above but the management don’t seem haven’t responded- do they care?It’s in a nice area and has a lovely country pub vibe despite being in a big city, but the way it is being treated is frankly disgusting and it deserves better.

The Childwall abbey hotel has always been a place my family have visited when I come down for the weekend to see my son and his kids, everytime I have been more than pleased with the service, however this time it is with deepest regret and sorrow that I write this review. I am not one to complain or bash down local businesses however I was utterly mortified by what I witnessed in the Childwall Abbey. Firstly, when my son was returning from ordering our food at the bar he came back utterly disgusted by the amount of flies he seen on the ceiling and instantly regretted ordering our food at such a dirty place(pictures attached). The waitress who brought our food over was a lovely polite young girl and was very accommodating to all our needs, however about 20 minutes after she served us, I noticed her rather upset after being spoken to terrible by a women who I would only presume to be the manager. I felt really awful for her, not only was it unprofessional but just damn right nasty. I came back from using the restroom to tell my son just the awful state they were in for him to also agree with me telling me the gentleman's was exactly the same. The male manager, who I haven't seen around before came over to clear our plates with not even a smile on his face as he snapped at his staff and huffed and puffed his way around the pub. This pub goes down in history as a pub that community is built upon and family's have come to enjoy there weekends for years and now it can only be described as a ghost town. People have told my son that locals have been leaving to drink at other pubs and families are turning away before they even enter the doors. I am more than upset with my experience, I hope there is change so that next time I visit my son we can consider returning to a pub we hold close to our heart.

Very family friendly and dog friendly place. Excellent chips. Close to home, car parking available and lovely staff. Food is good quality and being a pub, drinks available.

I went on the August bank holiday,they were holding a family fun day.there was a bouncy castle,different games for the children to play,there was music,a great day had by all.

We went with family and friends at the start of the school holidays. Kids had a great time playing in the park area. Food was delicious and reasonable too. Will definitely be going back for the film nights and the fun day.

Very friendly staff lovely atmosphere food spot on could not fault it new management have brought this lovely pub back well done guys I will be back!!!!!

Wanted somewhere for family to meet for my birthday.This seemed ideal-lovely setting,childrens play area.I rang to ask about booking for 10 (6 adults 4 children)Assured it would be fine.Ordered over £80 worth of food and waited!!!!!!!!!!service terrible,asked to be served together,childrens meals served an hour later.They were hungry and fed up and then had to wait for us to be served.No mango chutney with masala,poppadoms arrived after meal was eaten!Asked twice for the onion rings we had ordered they appeared as we were leaving with the comment"suppose its a bit late for these now".I was totally disappointed and embarrased having invited my family.we left without dessert having promised the kids ice cream we couldn,t wait to leave.!!!!whatever happened to customer service?A family meal ruined,it was beyond a joke.

Waited over an hour for food when we were told by staff wait would be nearly half an hour.

Went with family for Sunday lunch,staff were friendly and food was lovely.highly recommend the Sunday lunch and fish and chips.

Este es mi pub local y me gusta mucho ir en verano debido al espacio exterior, que tiene 3 niños pequeños. Sin embargo, es el área del parque lo que realmente permite a este pequeño pub encantador bajar. Cada vez que visitamos, el parque donde juegan los niños está constantemente cubierto de vidrios rotos y es un gran peligro. Sería útil si esta área fuera limpiada con regularidad de vasos vacíos, sin embargo, nunca verá a ningún miembro del personal revisando esta área. Me desanima ir al pub, particularmente con mis hijos.

Paré aquí para tomar una pinta rápida después de un gran paseo con los perros. Uno pensaría que, siendo un pub de Marstons, la cerveza sería algo potable. La peor pinta que he tenido en mucho tiempo, dos pintas de Wainrights Altitude que obtuvimos. Era tan agrio que no podía beberlo. No tiene sentido quejarse en este tipo de lugares, ya que simplemente dicen que así es como es la verdadera cerveza. Necesito a alguien que sepa lo que están haciendo con los barriles de cerveza. No va a estar de nuevo

Me and my partner stay out every last weekend of the month. To have a much needed break and relax form our teenagers and rescue dogs.

Used to come here a while ago but I heard that it has a change in management, couldn't fault it the food was lovely, the place was clean it's very welcoming from outside the place is busy and we came on Saturday with friends got served straight away, brilliant will definitely be back.

Popped in with family , and must say it’s a fresh change to the normal service we have had in the past. Great food and service . Well done you

Went with a friend for an early evening drink and meal. Good start with gin offer - doubles for the price of singles.

We had dinner there today and the service was very poor, the waitress couldn’t find the chef! for quite a while

I understand a £lot has recently been spent on a refurb however the overall pub layout remains largely unchanged and hence still feels cramped wherever you sit. The seating arrangements are crying out for a redesign. The food is average at best, and we all felt it was overpriced for what it was. Two of the four meals ordered had issues albeit minor. We stayed for the 9pm Thursday night quiz, which started just before 10pm. The quiz was disappointing; poorly attended and delivered as if it were a funeral service. The quiz guy did an excellent job of sucking every last ounce of fun and enjoyment from the proceedings....probably explains the poor turnout! We certainly won't be quizzing there again... Probably best to attend this gaff during the day and sit outside. Note the smallish carpark over the road gets full quickly and there is little other parking nearby.

Stopped for a drink, very relaxed traditional pub, also serves up food, we sat out in the garden on a lovely hot day, great atmosphere

used to come here in the 00s and stopped as the menu never used to be that good for veggies. Looks like its improved now. Great cosy bar and staff friendly. Minus point for allowing dogs though.

We used to come here all the time for food and drinks but stopped going as it felt like it had gone downhill, I think it’s been taken over again and will give it another go as I do enjoy it here and the staff seemed really pleasant, the only thing I don’t really like is the dogs inside the pub there were a lot! I do like dogs but not when i want to sit and relax with food

Decidí ir aquí para mi comida de cumpleaños, pero qué decepción. Pedí un bistec, pero viene con champiñones cebollas secas que no estaban cocinadas con la mitad de los barcos cocidos y mi esposo pidió una hamburguesa que estaba hecha, ni siquiera tenía un cuchillo de carne. El personal del bar estaba muy bien, pero el personal de la mesa acariciaba perros y servía comida. Volvería definitivamente no y le diré a la gente también.

Seis de nosotros tuvimos el almuerzo del domingo aquí. Todos optamos por el asado. Tuve la carne, otras opciones eran cordero o pollo. Estuvo bien pero solo promedio. Lo que sí me sorprendió fue que la mitad de nosotros pedimos antes que los otros tres y solo obtuvimos una rebanada de carne, mientras que los otros obtuvieron dos o tres rebanadas.

Old style pub various little areas of bar tables some were quite noisy , Good style bar menu available reasonable prices

Esperamos una hora y luego decidimos irnos porque nos dijeron que sería como mínimo otros 20 minutos. La segunda vez que esto ha sucedido y la comida es sencilla comida de pub. El servicio es parte inferior de las prioridades de la empresa.

This is my local and we don’t usually eat here but decided to have something on the spur of the moment. We waited an hour and ten minutes for two meals -even after asking staff on two occasions and being told-just five more minutes. By the time the food arrived we had lost interest and lost our appetites. The chicken burger was dry and the steak over cooked. So disappointed.

I attended a party in Childwall Abbey and found the bar staff to be friendly, the service was excellent. A good selection of beers all reasonably priced and a really nice atmosphere.

The Childwall Abbey has improved vastly since we last visited. We found a very warm welcome and efficient service. There was a new menu with plenty of vegetarian choices. I had a lovely lunch of mushroom, broccoli and cheddar wellington. The pie was a meal in itself, but came with a generous portion of chips and delicious vegetables. My wife had beer-battered halloumi. Both meals were very good value for money. Altogether, it was a very enjoyable experience.

Visit regularly with our dog and it's fab. Yes it can be busy and kitchen staff cannot cope with number of food orders but I have seen an increase in customers since welcoming dogs. Let's hope other pubs take heed and allow the same after all, our dogs are usually more well behaved then the out of control children. Great place to drop.on after a walk in Childwall woods.

Called in on Sunday night with a group of friends for a quiet pre Christmas drink, you know the score bit of a catch up Chin wag etc .But was very disappointed at the amount of young children running riot in the place at 9:30/ 9:45 at night???? . They were running around all over the bar and lounge area, under tables,behind chairs with no one seemingly caring what they were doing. I accept that this is a parenting issue,, but the bar staff / management could not care less. My friend asked the bar staff if there was something they could do !!!! Like ask the children’s parents to control their children,stop them running into tables and chairs etc, but they looked at him like he had two heads ???. I except it’s a family friendly pub but late on a Sunday night should not be the time or place for a children’s noisy crèche, Will think twice before returning to the Abbey again

I really want to like this pub. It’s my local and it could be amazing, a real gem with its great location, atmosphere and views. But alas it isn’t. I’ve been coming here for 30 years; I keep trying but it still disappoints. It’s so inconsistent - sometimes it’s OK, sometimes awful. Often I boycott the place for months in exasperation. Let’s start with the positive: the decor with the new refurb is better; it’s brighter and fresher and pleasing. There’s even a Nomeat veggie menu. Great! - except most of the stuff is not available and it’s priced higher than the main menu (why?). We order; the usual 30 min wait and it’s not even very busy. The steaks and fish ‘n chips are good; the veggie burger is disgusting, the salad looks a year old and is sent back. The service is poor - we have to clear our own table of dead glasses and plates when we’ve finished, we get so fed up waiting. There’s 1 poor server for the whole place and 2 bar staff. No idea who the new manager is. And this is the Abbey: the real problem is understaffing, and the fault lies with Marstons. Servers and kitchen staff hate it and leave, and the cycle continues... and we, the poor locals, look on in despair but hope keeps us coming back to see ‘Was it really that bad?’. Yes, tonight it was disappointing - again.

We have been going to this pub for over 30 years, against all the odds, we still try to have a decent meal here when the memory loss kicks in and we forget how bad it is, and, we are just starving!

Not seen a great deal of difference since revamp and new managers in place seen landlord once and not seen the landlady. Food still very hit and miss portions very small and still a long wait to be served all in all very little difference, shame.

Habiendo tenido varios intentos fallidos para cenar aquí, había decidido hacer un intento más. Para asegurarse de que podría garantizar para ser servido antes hice una llamada telefónica para comprobar que todo estaba bien. Me aseguraron que la comida estaba siendo servido, así que inmediatamente al pub. Encontramos una mesa conveniente al aire libre y señaló que todas estas mesas eran ahora impares. Menciono esto porque en nuestra anterior intento tener comida servida fuera nos dijeron que no era posible porque "las mesas no estaban numeradas". (me pregunto, no sé de un Señor de azúcar tan excepcional innovación?

Visitamos hoy en 1. 30:00 Domingo 12 de agosto de 2018 con mi madre y mi hija. Hemos tenido cenas asado aquí antes fue renovado y siempre estaba ocupado en un domingo. Aunque no era de 5 estrellas fue siempre agradable y una buena relación calidad-precio.

Este es un histórico bastante atractivo y pub/restaurante con habitaciones, ubicado en el suburbio de Liverpool, en el sur Childwall. El personal es agradable y atento y el servicio es bueno. Lasaña no estaba particularmente caliente y le faltaba mucha carne y queso pan de ajo el acompañamiento era pasada y desagradable. Es una pena, podrían hacer mucho más aquí.

La imagen es buena, la situación del personal en mucho mejor, ya que ahora hay personal. En su mayoría joven y no parece tener un poco de tendencia a preguntarme, pero están bien. La comida ha bajado aunque sin duda. Una vez estuvimos Domingo almuerzo asiduos, un asador y un plato lleno de verduras. Nuestras visitas desde la imagen y el nuevo régimen (asado preparado y servido desde la cocina) no han sido un éxito. Actualización a Pierna de cordero nos palid obviamente superficial carne duro. Una nueva fritas y tres pequeños patatas asadas con pequeñas cantidades de verduras. Mi hijo tiene tres rebanadas pequeñas de Turquía, fue muy insuficiente. No está cerca de tan concurrido como lo que solía ser. Es una pena, es un lugar fantástico, pero mal por la comida.

Dejó de ir a este pub para comida hace un tiempo como el asador domingo era una broma, un mal más verduras cocinadas y servicio de basura, pensamos que le daría otra oportunidad, para nuestra sorpresa su cambiado para mejor.