Chicken Cottage West Drayton in Hillingdon

Food was cold chips were soft and soggy I ordered chicken strips with my meal and they sent me chicken popcorn. The meal was such a let down very disappointed.

I ordered half a chicken and there was no breast meat. Feel ripped off

Timing was great but recieved the wrong order and wasnt enough food for my family

Driver stole the food. Reported and restaurant didn’t care

unfortunately the bbq wrap was to spicy (chilli wise)

Amazing! Fresh with great quantity of everything. Not stingy at all. Thank you!!

ITS AMAZING!! This place is very convenient and the wings are heavenly😇. The workers are very very nice and they are always there to help. BETTER THAN KFC OVERALL! Btw i found out the dogs name in picture is Jeff🤑

food did arrive hot. however, it looked like they have just thrown the food in the boxes. it's not very nice to eat, sorry. I won't be back

The hash browns seemed burnt or overcooked, and the chicken pieces in the burger seemed old and not hot. The baked beans were cold. This standard is not what I expected. I have had better in the past.

Terrible customer service from the lady in hijab. All the staff were staring at me when I was waiting for my order. I asked the lady for sauce on my burger, she asked for 50p but I explained that I always get free of charge by her colleagues. She then said don’t worry I’ll take care of it and proceeded to fool me by adding no chilli sauce. Terrible customer service and communication skills. Some strips were outside the burger and little salad. I will not be buying from this chicken cottage again.

Hot, Filling, Tasty, well packed and fast delivery.

staff very polite and dealt with special request with out issue and everything is hot and great 👍

Great food. Love the taste and very affordable as well.

workers are mad odd tryna flirt with me

It never delivered, nobody called me, and chat support was incredibly rude and unhelpful. Never ordering from Justeat again after this.

(No Baked beans!!!) I did expect Coca-Cola, but a Pepsi was supplied. The rest of the meal was good, Burger, Chips, Wings, Onion rings,.

(No onion rings!!!!) But the rest of the meal was good: burger, chips, drink, and wings.

Very good service and friendly staff. Staff : Khadeja

excellent food and well presented

Worst peri ever, the taste was like chicken with bowl of sugar

Highly recommended. The best food in the area

Good customer service by jadgeep and khadija.best food in the area

A very nice place for having a good meal. Highly recommended. Highly appreciate the service by manager.

Proper fast food joint. Counter staff are very polite and attentive to orders placed. Nice and clean, quick service. Food is on point. Piping hot food. Keep up the excellent work people.

I did not receive the food but the status of my order states that the food has been delivered.

They didn't put my two chicken wings and just cost about 2 pounds… 1 star

Always best service by jagdeep and khadija 👍 food is really amzing and always clean

Great service from jagdeep and staff.

The best chicken shop in the area . Good food and best service by the tall girl khadija. highly recommended

Nicely priced and excellent food, very friendly staff.

Great food and great service from Hadija !!

Very good customer service outstanding food best chicken cottage in the country and the lady with the head scarf is very polite when serving love the food clean and inviting restaurant !!!

loved this place Chicken Cottage West Drayton. Jagdeep & Salma is super friendly & if you’re looking for better deal ask for Jagdeep she’ll make the best deals for you. Considering the fresh ingredients and flavorful Burgers, you really get more than what you pay for. Highly recommended for those who want a quality meal without breaking the bank.”

Very fresh food, fillet Burger meal is 10/10 For what your getting. Great customer service

Very good service and delicious taste of food ,soft spoken staff specially Jagdeep dealing very great with customers.

Rediclus customer service by tall old lady with scarf. We went to buy food and she serve us when we get home and about to eat then realise that she give us wrong food and some of food was missing which pissed me off because all the way you come to home and you feel Hungry but there is order missing think how you feel. Then I call them and same lady pickup. I ask her that order was missing but she kept denied then I tell her that food is for kids they are Hungry why would I lie for food. Any way she said come and collect then all they way we went back to chicken cottage shop for missing food. I send my 14 year old son for pickup food in shop again same lady she throw the bag to my son. How rediclus is her service. I'll suggest to every one stay away from thins old lady with scarf. She need more training. Other staff way more nice then her.

Food always delicious 🥰always good service by jagdeep and khadija Highly recommended

The tall girl , Khadija always smiling and treating customers with care and respect.

Ok-ish. Ordered and paid for a 440 ml ice cream but I got the small one

I love chicken cottage and I love there food and the staff and costumer service I fully recommend chicken cottage it's the best and I love it here 👍👍❤️❤️❤️

Tried this place in August 2024. I’ve tried it a few times. The wraps and burgers are decent. The chicken and wings are nice. Nice fast food place on a busy high street.

Service here is not good and the lady worker there is very rude to customers. They should improve the service to their customers.

Absolutely disgusting service! Food never arrived and when I’ve called up the staff were rude and completely dismissive.

Chef Salma at Chicken Cottage is known for her skillful preparation of wraps and burgers. Her expertise shines through in every bite, with wraps that are both flavorful and well-balanced, offering a perfect blend of textures and tastes. The burgers she prepares are equally impressive, often noted for their juicy, perfectly cooked patties and fresh toppings. Chef Salma’s attention to detail and commitment to quality ensure that each item is consistently delicious, making her a standout at Chicken Cottage. Whether you're in the mood for a wrap or a burger her dishes are sure to satisfy.

Food can be hot. (Temperature wise was warm at best).

A good place to have a meal,perfect customer service staff always happy

Ordered their chicken and rice. While chicken was ok, rice was a let down. It was cooked properly but lacked flavour.

One of the best chicken cottage in our area, the staff are very friendly and served us very hot foods, chicken are very crispy and well cooked. my son is a regular customer 😆he love it very much. They kept it very clean and always on time. Overall - great experience

Food is very good. I like the chicken, it is very crispy and cooked well. The service is very controlled and kept in chech by the manager. The manager's attitude is very nice, as well as some of the employees. Overall, i highly recommend it.

Best in the town highly recommended

Very good staff ,good quality food and best service in the area

Not so gud service people around jst disgraced our whole family is going to cottage since 2019 but this branch is not good enough taste,service both rubbish i just want to let know the managment staff pay some attention

The food was so good because when I ate the chicken it was very nice. The service were great. The atmosphere was so amazing because there is no trash anywhere that is left but it is good overall.

Order coke and received Pepsi (which I hate) but the saving grace was the food which was delivered hot and with fresh fries with request followed. Will order again….. Thank you for your service.

i gave the food a 3 because the burgers were spicy and i don't like spice at all and because whenever i get my drink it has a dent in it

* 4 months on and nothing has changed, still the best chicken shop in the area, hands down! Great work guys! Great food and great people, especially two ladies working the counter. I have visited many times since CC opened here and have never had a single reason to complain. I highly recommend it to anyone looking for a fast food chicken meal; grilled Peri Peri chicken burger is amazing BTW.

Rats cockroaches and the food is not even cooked

Tasty as always and gave extra food

Jagdeep Was very friendly and welcoming and the customer service was amazing

Very good customer service. Good vibes. Never a bad time here. Excellent Vibes. Especially jagdeep

didnt call me when here only text me and couldnt respond back

The food is very delicious staff are very coprative and also environment is very nice I would recommend all of you you must come on this place

The fried chicken burger and wings are nice. But the peri peri version of the burger and wings are not nice. Worst peri sauce I’ve ever tasted actually including the rice. Stick to the fried stuff

Food is always delicious 😋 staff is really nice jagdeep welcome everytime with warm smile 😊

Excellent service, food was great, it arrived hot.

The Lady has great customer servive on the phone and face to face and good food

Best service always Restaurant is very clean and jagdeep always give best service

The chicken wings were well seasoned but the burger was bland and the gravy was bland

Order was late, delivery driver got lost, paid extra for dips which didn't get sent. Food was cold.

I order regularly from here. Food is always fresh and great value for money.

As a customer, my experience with Chicken Cottage has been positive overall. Their chicken dishes are tasty and satisfying, perfect for a quick meal on the go. However, consistency across different locations can be a bit hit or miss, and some stores may lack in cleanliness or service efficiency. But when I'm in the mood for some flavorful chicken, Chicken Cottage usually hits the spot.

Unbelievably salty every single time. Inedible.

All order is missing I don’t know where delivery men left my food. I’m not happy because I work and now I don’t have my food. Very disappointed and frustrating

Food is very tasty and fresh .customer service is fabulous.

10/10 food. Great consistent service from Khadija and Jagdeep.

food is delicious best service by jagdeep

They serve me too little food , delivery at home , not enough for one person to eat enough, , rice with chicken threen small pieces of chicken . Not taking customers seriously. Sad very sad

The shop forgot two of my hot wings. But other than that food was great 🌟🌟 driver was nice and on time.

Ms.jagdeep kaur is well mannered while serving..delicious food.. Everyone must visit..

My go-to place for dinner every night on the way back from work - the burgers are just the best, even amongst all the other branches of Chicken Cottage I’ve tried! Definitely recommended. The staff is extremely efficient and cooperative.

The best food in this location.. Ms. Jagdeep is very well attendant... Her way of serving is really appreciated.. Everyone must visit.

Very well service provided here in this area. Thanks to Ms.jagdeep for attending well

Food very nice as well as the staff

overall good. quite impressed with delivery man's quick delivery

Chips were cold. Gravy was horrible and watery. Chicken was ok

This place is really best. If you wanna grab a quick bite this place is best. Economical and tasty. Jagdeep is very helpful

The food is not fresh and its soggy

Ordered fried chicken and it was so spicy, no one could it eat, I didn't order it hot but it was full of chilli.

It was my first experience in Chicken Cottage, the food is quite delicious. Staff is very kind and generous, specially a girl, Jagdeep she is very kind and very nice, I didn’t feel, I’m ordering food first time. She is very friendly. Overall experience was excellent.

Food was just delicious 10/10 I would come here everyday

Food is always delicious.jagdeep everything welcome with warm smile

Nice and quick service by jagdeep and khadijah friendly staff quality food affordable prices

The food is delicious but the service can be better from monday to friday as there are children from schools coming to eat

I got fully good experience They behave nicely especially jagpeet Clean environment

This was my first time here I tried grill wings it was delicious 😋Restaurant is really clean .Jagdeep gave us best service .She is really polite and friendly

Back section lady make nice burger nd wrap nd shop is nice

Great service from the 2 woman behind the till and also great food 👌🏾

Food is very tasty and the staff is very good and friendly

Great food Fantastic service 2 woman behind the till are amazing

This Chicken Cottage is the Best I have to Travel From Slough to Eat here ka they Do my Grilled Wings Just how I love them..Easy Nice & Brown Well Done!! The Lady with Glasses there is Lovely Too ! Easy Going & Got the Banta To go with it😁.Definatly my Fav!!!!!!!!!