Chick N Grill Fried Chicken in Sunderland

Lovely afternoon meeting old friends & one special friend from Australia. This is a hidden gem but could be improved greatly and 'COULD BE A UNIQUE' place for Sunderland. Firstly they need to get the phone line working. Three of us had tried to get through to pre order food but phone line does not work. Two lovely happy girls on service but they were overworked and looked stressed, they need a pat on the back . Couple of jacket potato orders were missed from one order so it was an extra half hr wait. Then 2 sandwiches came out with wrong fillings then they ran out of bread so no more sandwiches could be ordered. Not the waiting staffs fault but they got the flack. Then we were told there was no white wine left. Such a shame as we loved the place but it needs these things addressing. would still recommend as we need some unusual attractions in our city. With a telephone system that works.

Attended a party here last night, Terrible service and drinks. The staff were miserable definitely no service with smiles in this place. I do agree with the last review, the staff need customer service training. Gin with a warm bottle of cheap lemonade for my first drink, Then I got a glass of Warm Prosecco (which I was advised by the staff that the party guests were drinking far to quick so can’t chill quick enough)🥴 Then I received a flat dreg from a different kind of Prosecco bottle which I had to send back. Then I noticed each round of the same drinks I was being charged different prices. When questioned I was told I should be lucky that I have been undercharged the previous time🥴 Good job this place is at the bottom end of the town so it was a 1 off visit, I’ll not have to visit again.

Visitado para el almuerzo del domingo, reservado a través de Facebook la noche anterior. Respuesta rápida en la red. Gran servicio como siempre. Porción de buen tamaño y comida de calidad

amazing food, order came really quick, over all amazing

We ordered a takeaway via JustEast and were honestly a little underwhelmed by it all. We went with the steak and chicken mixed kebab, which literally only had a couple of pieces of the meat we ordered and then was for some reason bulked out with doner kebab. The meat was okay, but not great and the side salad pretty limp and drenched in vinegar. We also had sides of chips and halloumi, which again were only okay. I think at £30 it was really overpriced for what we got, not sure I would be in a hurry to order from here in the future.