Based on 1.656 opinions finded in 3 websites
Based on 1.656 opinions finded in 3 websites
Nº 284 in 315 in Staffordshire Moorlands
Nº 6 of 6 Pizza & Pasta in Staffordshire Moorlands
Opinions
very good, very fast delivery on just eat and pizza is tasty and good value for money
matilda . 2024-11-24
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Orders to Alton towers food was warm not exactly hot, noticed I was over charged on my receipt so rang up was told there is nothing they could do… avoid this scam place
Shaun Williams . 2024-11-10
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DO NOT ORDER FROM THIS PLACE !!! Ordered for delivery to Alton towers on just eat stated 45mins took around 2 and a half hours food was cold and disgusting and had hair in the chips
M . 2024-11-10
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Arrived very late and stone cold. Kebab and garlic bread both utterly cold, and took almost 2 hours to arrive. Avoid delivery at the very least if you're visiting Alton Towers and want takeaway!
Anne-Marie Hinks Benstead . 2024-11-01
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Just visited this place and the man asked me if I wanted sauce with my chips and I replied yes then asked me if I wanted sauce with my small chips so the first one was the DONNER meat and chips not chips so I realised when I got to the car. As this was my daughters I took it straight back in and asked for a dinner meat and chips without sauce and wanted to charge me again although it was his mistake. So I left it on the counter and we are now away for a Chinese. Would avoid this place
Michelle . 2024-10-11
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Had two kebabs 1 special, 1 small , the specials used to be brilliant from here , the meats still as good but just plain salad like all the other takeaways now , shame as there cooked pepper and onion made them stand out from the competition
Jonathan Bennett . 2024-10-06
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Recommended from the Alton towers staff in the hotel . Absolute poor service and cold food .. disgusting overall.over a hour late too . Food arrived,all paper wrapping dripping wet, cold food and rude driver .
Phil Butch . 2024-09-05
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Ok so I don't eat meat so can only vouch for the veggie pizza which was lovely. The shop.has just been given a 5 hygiene rating which I always look for. Staff were polite and efficient and very busy preparing lots of orders. Would definitely go again. Great two for Tuesday offer which we took advantage of so 2 pizzas was £10.50 total
Maia K . 2024-08-14
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We arived super late and these amazing guys still took the time and effort to bring us the pizza, They really made our evening Definitely recommended
Bjorn Jacobs . 2024-08-10
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Ordered yesterday but unfortunately have become poorly from the food as this was the last time I had eaten
Cam Turner . 2024-08-03
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We were staying at Alton towers and came here Friday night and again Saturday . We weren’t going to because the reviews were poor but on Friday after driving 9 hours we couldn’t be bothered looking for anywhere else so decided to chance it. We had 3 pizzas and a kids chicken popcorn, it was lovely and they gave us a free garlic bread. It was so nice we came back on Saturday night and my husband tried the chicken burger this time and said it was also lovely. We are glad we chanced it and cost wise it’s very good for a family of 4 needing fed. The poor reviews are unjustified in our eyes. Highly recommend it’s most definitely not dreadful. 5 stars from us.
RosyLuc . 2024-07-27
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Had a delivery, delivery driver refused to take a note because it had a small nick in it. Just kept saying no and waving it at me and pointing at it, despite note being perfectly legal. Someone should educate them as to what does and doesn’t constitute a note being legal
Robert . 2024-07-22
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Lovely food. Really nice pizzas were delivered to Alton Towers Splash Landings hotel. We called and they agreed to deliver the order where we are at Alton Towers and everything in the order came perfectly. The food was piping hot, really enjoyed. For anyone staying at Alton Towers Splash Landings hotel its really worthy ordering halal fold from here, very good service, food better than Alton Towers, worthy.
Nilufar P . 2024-07-21
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The chicken burger was sent just plain with no sauce or salad in it. I mean who would just eat that without any sauce or salad?!?! Even McDonald's who charge way less for chicken burger put salad and sauce in their burgers!! Also the Donner kebab was sent without any sauce on it, even though I requested this. We struggled to eat the burger and kebab without any sauces. For the amount they charge for the food, at least put a couple of sauce sachets, etc in the bag. Not even a single napkin was in the bag. Disappointing to say the least.
Indi Atwal . 2024-06-23
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Pizza and kebab shop. We all enjoyed the takeaway food from this shop.
michael potts . 2024-06-12
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Picked up a good pizza on way home from the pub
Steph Thompson . 2024-06-05
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Stayed at alton towers and thought we would order from here. food arrived on time but was cold and the order came wrong. our little girl is gluten free so ordered plain grilled chicken which didn't arrive, contacted the takeaway and they admitted fault then told us it would 40 mins for delivery and wanted us to pay for there mistake so she eat cold chips instead. Customer service was terrible, rude do not order from here
nigel thackray . 2024-04-21
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The most horrendous service when we ordered. Order over £85 of food for it to be delivered 2 and half hours later - all stone cold. In contact with retailer all the time. Reading the reviews I hope trading standards get involved with this shop. Absolutely disgraceful attitude of the staff. Requested refund but they weren't bothered at all. All food wasted. WARNING- DO NOT ORDER!!
Dawn Coleman . 2024-04-08
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Absolutely shocking...order arrived via very rude delivery driver demanding why my phone was off..it wasn't! Orderd chicken burger received beef burger good job no allergies. Food was cold and inedible. Will be reporting
Louise B . 2024-04-07
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That bad I don't know where to start. Food arrived after 2 hrs of waiting and was stone cold. Was in constant contact with them but they didn't really know where our good was and didn't care when we called to say it was all cold. Wouldn't offer any refund on an £85 order and was all inedible.
Harry R . 2024-03-29
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We Stopped at the Alton Towers Resort and we popped out for some food this is by far the best Kabab and Pizza Place in the Area. Will definitely be going here again when we stop at Alton Towers again its the place to go.
Scott Freeman . 2024-03-22
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absolutely amazing traditional kebab, beautiful meat and fresh salad, 5 star. highly recommended
mark one . 2024-02-29
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Amazing place for people that need halal food when staying at alton towers.Beautiful cheesy garlic
Zahid M . 2024-02-21
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Curry spilt all over food and two £5 worth of milkshakes missing, tenner wasted sent a bottle of pepsi instead shocking!
lily hughes . 2024-01-23
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Go for the chefs special kebab extra cheese all the sauces absolutely insane 🔥🔥🙏🏻
Cridz collectors . 2024-01-11
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Extremely fast delivery. Nice tasting food. I can’t fault.
MIKEHIDE123 . 2023-11-20
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Been going babylon for years thinking it was the best but had a kebab feast from CHEADLE KEBAB HOUSE and WOW the flavours was amazing and quantity of food you got was more than enough. This is my go to takeaway from now best donner meat in cheadle cut nice thin and full of flavours 👌👌👌👌
lee mills . 2023-10-30
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Quality meats, good sized kids meals.
John Thompson . 2023-10-24
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I ordered 3 x 14” pizzas yesterday at 19:45 with a delivery time of 21:35. At 21:40 my app (Just Eat) states it has been delivered. It wasn’t actually delivered until 23:45. My order number is 55283835. I want a full refund. The food was disgusting due to It being delivered so delayed.
Ellie-Mae Vlogs . 2023-09-10
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Ordered food tonight, was over 2 hours, we ring after an hour told 20 mins, no food came, rang again.. yes definitely 2o mins this time.. Still no food, rang again, he just leaving, 30 mins later, he turned up with wrong food, so I phoned and asked for my order to be told I was wrong, because she made food herself and she doesn't make mistakes 😆 I have my receipt right in front of me, she said no correct order being given or refund, I have two children with autism that was very upset after waiting hours for their food. She was so rude and I urge anyone to order somewhere else.
M1994 . 2023-09-08
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Ordered beef kebab last night the steak was chopped up and was full of gristle it didn't taste right and I struggled to eat it as had to pull the meat off the gristle & sinews! Never been so disappointed ! Threw it in the bin !
Collette O'Toole . 2023-09-07
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We were over at the Alton Towers and before heading back felt a little hungry so googled this place. Will say this that, it was we worth the visit. Freshly made pizza with garlic bread made the travel back even more fun. Whenever I'm over at Alton Towers food stop will be here for sure at Cheadle Kebab and pizza house. Thank you guys for an amazing customer service.
Shakeeb Masood Official . 2023-09-01
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We’re currently staying at Alton Towers and I’ve seen a lot of people on the group say they always order from here when they visit, so we thought we would do the same - waiting time was long! But with being on a strict diet, the food tasted Devine 😂 could only eat half, as not use to eating the portion sizes like this anymore. If we ever stayed at splash landings again, I will certainly be returning.
Laverne . 2023-08-29
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Ordered a pizza deal with two pizzas, garlic bread, two cheese burgers and two chips, only received the two pizzas and garlic bread. Called the shop and they called us liars, hope the driver and his missus in the passenger seat had a good meal.
Hollie Carter . 2023-08-27
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Called in whilst staying at Hales Hall. Got fish and chips and kebabs. The fish was burnt and was not eatable. The kebab was fine. Would not recommend to anyone
jim790 . 2023-08-20
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Used to love this take away, the last few kebabs have been poor - Nan breads aren’t even Nan breads anymore just a doughy wrap& tonight I found 2 black hairs in my chicken. The first one I thought ah it’s okay one off, but then found a second. Food quality gone so low and rubbish but the prices have continued to increase. Sorry guys I always really enjoyed your food too but think I shall be giving it a miss now!
Gizmow_x . 2023-08-12
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We always order from here when staying at alton towers. Yes it took over an hour to arrive but it was so worth it. Tasty food and good portion sizes. Highly recommended
Nikki “Niknak” . 2023-07-28
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A really good takeaway, we always enjoy our meals from there, portions are generous and always tasty. Recommended.
Stephen Salt . 2023-07-18
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Over priced food the kebab meat was hard and dry chips under cooked burger n cheesy nan ok but pricey wont order from here again
Amy . 2023-07-15
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Great service prompt delivery, friendly drivers.
Angie Stenton . 2023-07-04
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Ordered a takeaway and it took 2 hrs to arrive… the last few times I’ve ordered a takeaway it’s taken longer than an hour and a half….when you call, you get told “…the driver has just left…” coincidently… 🤔 Will NOT be ordering from here again - shame as I’ve been using this business for the past 8 years… ☹️
Belinda O . 2023-06-23
MORE AT TripAdvisor
Disgusting all round . Service and food. Please don't waste your money on this ...
paul salter . 2023-06-02
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We have been coming Alton towers for 15 years and always came to Cheadle kebab it is one of the best kebabs I’ve been. From London that’s saying something. This year reviews were low??? I rang and ordered and so glad we did. Another year on and chicken kebab, salad and chips were cooked and served with no complaints. Hot wings perfect and qtr pounder and chips were so nice. We stayed at quarry walk and the delivered to our accommodation. Good price. Excellent food and fast delivery with great communication to met them at the gate. Don’t be put off. Also they do the best chill sauce. Thank you. Enjoy
Exploration445898 . 2023-06-02
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Would give 0 stars if could ordered from foodhub and it didn't give a description of the pizza and sent one with things on that I'm allergic to and they wouldn't help me because I ordered it from food hub. Took an hour and half to get delivered also. Customer service was terrible took her I had an allergy and she said OK with a snarky attitude.
Anna-leigh mccauley . 2023-05-27
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Awful food, 3 hours late... tasted like rubber and inedible. Managed to get a refund from justeat.
Caroline Brook . 2023-05-14
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I put a star to make a comment…~~~~~000000****!!! This place is absolutely disgusting, vile food , salad were green slop no cucumber, tomatoes etc.worst food we have ever tasted. Beef tasted off, I can’t believe that I spent approximately £22 on what we have just had!! Please people do not dine here, it is a total waste of money.
emma page . 2023-05-08
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Spending the day at Alton towers I rang this place a week before to check. They delivered here, placed an order at 3.30 for delivery at 5.30 4.00 got a phone call asking me to collect the order, explained we wanted it at 5.30 we then got a call at 4.40 telling us to meet the driver at reception, had to leave our event early for this, the food arrived cold, will not be using again, heard similar reviews from other guests and staff
Luke Dickinson . 2023-05-06
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Usually its ok but my last delivery was poor.. 1hr 40 we waited when we only live 5 mins away. The food wasn't up to the usual standard feel like I wasted my money as I ended up throwing it away...not happy
Lee Wild . 2023-04-16
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order here a lot, got home n my burger bun was wet with some orange sauce? The burger was also burnt and soggy??
Alexander Mace . 2023-04-05
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Got a takeaway delivered to Alton towers Was told an hour wait but had to phone them after 1hour and 20 mins to ask where it was and they told me 30 more minutes which is ridiculous considering how long we were waiting. We ordered the pizza meal deal and it came burnt and the burgers were made not how we ordered. One of the family members had a terrible stomach the next day and the rest of us not so good. Will not be ordering here again !!
Nos4780 . 2023-03-25
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My whole family have had takeaway food from here, the food has always been delicious & plenty of it.
Sue Reilly . 2023-03-25
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Excellent Food - tasted great…probably one of the best kebabs i have had!
Harinder Dhillon . 2023-03-15
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Do not order from these, tonight we have ordered a meal from cheadle kebab house and to our surprise my son started choking on the food, when we managed to get the food dislodged it turned out that a piece of hair was cooked inside the batter of the chicken, you could hold this hair up and the batter would not fall off. When the staff were showed they were argumentative and rude. Not professional at all.
Michelle . 2023-03-13
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Ordered food through Just Eat. The app then said delivered 45 mins later and it had not been delivered. So contacted them and they off handly said we haven't made the order and were really busy, with a, "it will be as soon as we can" still waiting an hour and a half later and dont think its coming now. For a business that sells food an delivers, I'm a bit confused. But oh well they shall never receive another penny off of us ever again. Do not use Cheadle Kebab House.
Tony “Skull Crusher” Baker . 2023-03-03
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Both me and my partner have been terribly sick since eating from here. I ordered a steak kebab and the steak was mushy and my partner ordered a doner kebab and not long after eating complained of feeling poorly. Won't be ordering from here again
Jodie Carnwell . 2023-01-25
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The real meat kebab skewers served on Nan here are awesome, good fries and pizzas too.
Kris Douglas . 2023-01-24
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Passed through Cheadle on the way home and grabbed some fried chicken. Absolutely delicious 😋 Can't recommend enough!
Nikki Ward . 2022-11-20
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Awful delivery lying time on the online website 😡
ANDREW MITCHELL . 2022-10-27
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Delivered the wrong meals , ordered chicken kebabs got 3 Donna meat and chips- when asked to rectify the issue they laughed and said it was just eats problem not there’s.
Madeline Bell . 2022-10-25
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Wow, I had a 3 pei e value box. The chicken was burned and had been there probably all night before they had sent it out to me. The Doner meat was the cheapest possible quality and the size of the whole meal was shocking for the price. Delivery was fast and prompt and arrived way before the time scale they had advised me. Sorry, Cheadle Kebab and Pizza house but it's a defo no from me. Buy better, fresher and a much higher quality of products and you'll be much busier and not just phoned cus you're open the latest when other takeaways are closed.
Chris Aaron . 2022-10-12
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We found mould in our food. It was covered in mayo so it wasn't seen until it was too late and some had been eaten. Absolutely disgusting
gemmacQ5947IR . 2022-10-12
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Best doner meat in North Staffs.
Paul C . 2022-10-10
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I can't recommend this take away enough. I visited alton towers twice last month and ordered from here. Absolutely amazing. I have never tasted kebab meat like it. So full of flavour and great size portions. Kids ordered pizza and I tried that and was lovely. I'm not from the area and now I'm home it's totally ruined take aways for me as nothing compares to this. I get text messages with offers ( not sure how I signed up for that, maybe when I got a delivery) but its so gutting everytime I do knowing I'm 3 hours away and can't have one. Will definitely be back when I pass or next stay in the area.
stacey broadley . 2022-10-03
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Ordered as a family 6 meals, took well over an hour to be delivered, and then a meal was missing when it was delivered, rang them to tell them and they wanted someone to collect, if we were able to collect in the first place we wouldn’t of paid for delivery? After the phone going blank and ringing back they said they would deliver the missing meal in 15 minutes, 25 minutes later it turned up and had a hair in it!!! If they are not able to get delivery drivers - don’t offer delivery! And for god sakes wear some kind of hair net so the hair doesn’t go in peoples foods! Takeaway options in cheadle are very poor in general but this place disappoints every time.
X X . 2022-10-01
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Great for food all round but for me the best place for a kebab in town.
Tony Durose . 2022-09-07
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Higher than normal prices due to no competition! Really salty kebab meat and rock hard chips. Little one did get a free cup of juice but didn't soften the blow of the prices
kyle Docherty . 2022-08-30
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Please all do yourself a favour and do NOT order from here. This was the lamb kebab I ordered it was so tough I could not even pull it apart with my sharp nails. They blamed it on the suppliers and refused to give me a refund. The lamb kofte was rock hard you would not give this food to your dog. What makes me angry the most is they just said they’re going to hang up because there’s nothing they will do….. The manager wouldn’t even come to the phone. Shame on you Cheadle 🤮🤢
karley123 . 2022-08-26
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We ordered a normal kebab and the meat was as tough as rock . DONT COME HERE🤮. Wouldn’t even feed a dog it .We called them for a refund and all we got back was ‘we are going to hang up’
395kikil . 2022-08-26
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Ordered food for my family and was amazed at how overcooked and tough our meat and chicken wings were !! I’d never normally write on review pages but the way the spoke to us in response was terrible…… weren’t interested and basically said “there’s nothing we can do “ and hung up the phone !!! Absolute Jokers. NEVER ORDERING AGAIN!!! Wouldn’t even feed my dog it !!
113colourk . 2022-08-26
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Very expensive, cans are to hot… and donner is very old, if I give no stars I would thanks
Jake Stoke on Trent . 2022-08-15
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I have used these guys for several years. Last night I spent £26.00 with them because I had guests staying with me. So let down..... Can of pop missing and the 2 x nan cheese garlic breads @ a total of £7.00 could not even be eaten, so hard and over cooked. I can say 100% I will now be looking for a new takeaway to order from! COME ON GUYS! WHAT THE HELL GOING ON? PRICES also gone up a lot but food quality and service GONE DOWN! Never again! Paula from Tape St Cheadle!
paulagL7671OQ . 2022-08-13
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Absolutely disgusting food, I wouldn’t feed it to a dog. Plus order was wrong everything either warmed up or burnt Don’t waste you’re money
tclovatt . 2022-07-14
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Usually good but just had a value box with hardly any kebab meat on at all and very few chips.Call in regularly after work but won’t be again.
Mark Collins . 2022-07-11
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3/4 of a pint of smelly fat included poured out of the donner kebab box . The paper within the bag that was wrapped around the kebab box and chip box were dripping in fat. It was that vile I threw the lot in the bin . I had to wash my hands 5 times before the stench of the grease would go. If I had eaten that I'm sure I would of needed medical attention. I will NEVER USE AGAIN . AVOID !
Jason Brookes . 2022-06-25
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Nice pizzas and garlic bread. Nothing fancy but ticked the right boxes. Good delivery time. Also note, they deliver to Alton Towers Resort which was amazing
Gary . 2022-06-19
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If you want a tasty chicken kebab, look no further, highly recommended.
Andrew Shereston . 2022-06-18
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Hot chicken fat melted polystyrene box, food tasted like burnt rubber smells, and went in the the bin. Feel ripped off as well as guilty and disgusted with myself to feeding this potential poison to my children. Avoid.
CAB442015 . 2022-06-16
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Just had a great take away from this place, delivered on time, great value for money, the kebab feast was especially good, easily feeds 3 people for 16.00.
simon painter . 2022-06-12
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They keep spamming my phone and email with promotions I never signed up for. A swift report to the GDPR office should teach them a lesson on data protection and unsolicited data sharing. They are like a bad penny that you can't get rid of!
Andrew Lees . 2022-06-09
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Had a few meals from here now and today's will be the last. Chips are ALWAYS massively undercooked (almost raw to the point you could still hear Mr potatoe head complaining about being chopped up in to fries. Tonights meat "feast" pizza was no feast..... Either the beef that covered the entire base was raw or it was ground up squirrel...... Absolutely nasty..... I'll stick to biting my nails from now on thanks...
Chris Wood . 2022-06-03
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2 pizzas and onion rings ordered.......garlic bread arrived as a free extra....none of which were very good.......pizza and garlic bread bases were more like cakes than pizza bases......onion rings weren't too bad......but let's face it......they don't really make up for naff pizza.........definitely better nipping morrisons for a couple of frozen pizzas........this one's definitely off the list!!!! AVOID!!!!
DIGGA . 2022-05-14
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Absolutely disgusting.. asked for delivery to alton towers said yeah that's fine 40 to 50 mins.. brilliant.... then 1 hrs 20 mins still no food 68 quid order.. finally arrived.. missed the 2 donna wraps off.. telephone agent agreed her fault and that she would replace within 30 mins.. my 2 girls were already hungry. Arrived 50 mins later.. told delivery guy send then back and to put them where they belong.. in the bin... food cold food disgusting ne er again customer service -1 food -10 all in all woul give a big minus score if could.
neiltZ9115AM . 2022-05-14
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Fantastic food great service.. excellent 👍🏻👍🏻👍🏻
mecnun Cesur . 2022-05-03
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Put a large order in over £75, whilst waiting for the delivery to arrive we had to phone up and check as still waiting 1 hour in and we were told that we would receive a free ottle and garlic bread. Sat waiting and after 2hrs waiting the food eventually turned up and they tried to give us the wrong order. We sat down and gave the food out and 3/4 of the food was cold. We checked the menu and it stated that with any order over £35 we got a free garlic bread ond a bottle which got which we just got with our meal. Very disappointed and if in this area again we will not be using their services again.
johnsO6096JR . 2022-04-30
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Worst food institution on earth. My right toenail most likely tastes better.
matthew cox . 2022-04-26
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AVOID, AVOID, AVOID - FOOD POISONING
Adam Farrant . 2022-04-01
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The mix kabab absolutely gorgeous. Food was really nice 👍
Dillwyn Morse . 2022-02-11
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Placed order at18-10 order was supposed to be 55 mins came2 hours later pitta bread hard chips like bullet's will not be going there again.
Jayne Woodcock. . 2022-02-04
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My husband went into this kebab shop and placed an order for 2 large lamb kebabs both with chilli sauce one with garlic sauce, I have a very bad reaction to garlic it makes me quite poorly hence its a genuine no no.Got the food home to discover both had copious garlic sauce. Called them and they asked for the kebab back for there "stock management ". They sent out a replacement utterly laced with chilli sauce and just lumps of fat instead of meat. I can eat a decent amount of chilli but this was ridiculous. The meat was basically gristle swimming in chilli. Totally disgusting lack of service. If you want to get something you didn't order then go here otherwise a wide birth.
Fiona Siegertsz . 2022-01-22
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Awful oil soaked pizza base, tasteless cheese & they seem to have forgotten that Margherita pizza's have a margharita tomato sauce under the cheese. We couldn't tell the difference between the pizza & the cheesy garlic bread, again the cheapest processed tasteless cheese & oil soaked, stodgy crust. Called up & they offered to send another pizza, we tirned it down & we should have been offered a refund! I have no complaints about other food I've had from here, but please get proper pizza bases, tasty proper cheese & sauces. I wouldn't recommend a pizza from here, absolute tasteless, oil soaked stodge!!
Sarah . 2021-12-06
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Maragarhita pizza should be cheese and tomato. If you want it to taste tomato you will need to ask for extra puree as they their recipe uses the bare minimum of puree so you basically get cheese on a stodgy base. Not what I consider an authentic pizza.
Lisa Buckland . 2021-12-05
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Hour and half for a cold, flat dry pizza. Cold chicken burger and a garlic bread that was like cardboard. Not happy!
Lisa . 2021-11-27
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Good pizza and free garlic bread 👍🏻
Lauren-Elise Howard . 2021-10-30
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There’s a need to improve on customer service we ordered a pepperoni + pizza Totally disappointed spot the pepperoni spot the pepperoni was the game it was more like cheese and tomato base with onions and peppers Will never ever order from there again
Scott Lloyd . 2021-10-05
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I love this place! Tuesday's Pizza collection deal is awesome, amazing value. Kebabs are spot on strongly recommend their chicken kebab with a naan bread it's divine. Delivery is quick, staff are friendly and patient well worth checking out.
Paul Lewis . 2021-09-15
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First time in over ten years and the food had improved so what.. warm and tasty
Ant Ball . 2021-09-04
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Stopped here on way home from Alton Towers, ordered kebab feast and pizza .One of the best kebabs we've had, just too much of it .
Joanne x . 2021-08-19
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very nice pizza thankyu for delivering to our camping site👍:)
kel mclaren . 2021-08-16
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Amazing service delivered to our campsite star campsite near alton towers and very good food highly recommended
Andrew Mclaren . 2021-08-16
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Always great food from these guys 👍
Paula Thomas . 2021-08-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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