Based on 1 opinions finded in 1 websites
Opinions
4 or 5 people milling around behind the counter. Quietest guy ever takes my offer, I can hardly hear him ask me questions. Order medium matcha tea with tapioca pearls, tasted lovely and can't fault it. However I didnt hear my order being called so a woman yelled "MATCHA" at me which seemed excessive. And after a bad experience of trying to pierce bubble tea and it exploding everywhere on me I always ask places to pierce it for me before I go. I got stared at like I had two heads and they were really awkward like "I cant touch your straw". Lovely bubble tea but awful customer experience. Wish I'd gone to the place down the street.
Ciara D . 2023-04-01
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645 Opinions
I wanted to share my disappointment following a recent meal at The House. For a group of three, we ordered the vegetarian set menu for two and an additional prawn pad Thai for the third person. Unfortunately, both the prawn pad Thai and vegetarian pad Thai were overwhelmed with tamarind sauce, making them inedible. We raised our concerns with the waitress, who involved the chef. While the chef listened to our feedback and took the dishes back to the kitchen, there was no offer of alternative dishes. When it came time to settle the bill, three members of staff confronted us, insisting we pay for both pad Thais despite our complaints. They refused to address our concerns, and no manager was present to escalate the issue. At one point, a staff member raised their voice and was notably rude. At a minimum, an apology or an offer to replace the dishes would have been appreciated, but instead, we were left with no resolution and had to pay in full. The rest of the meal was mediocre, and the service was unacceptably slow. We even requested water and never received it throughout the meal. Overall, it was a disappointing experience, and I would not recommend dining at The House.
7 Opinions
Very disappointed supported this takeaway since it opened.Recomended to many friends.However last nights meal was awful.Leave the lamb well alone,unless you wanna lose all your teeth.