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4.6

Based on 116 opinions finded in 1 websites

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Nº 715 in 7028 in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..roast
Score
OpinionsNoteGoogle1164.6

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Great, well thought, original design; attentive and friendly staff, absolutely delicious, beautifully presented food!! Expensive:), but definitely perfect for special occasions!

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Renata . 2024-10-27

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went for the Sunday jazz dinner, great food, wonderful music- we felt welcome and well taken care of and enjoyed it very much.

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Zhen Z . 2024-10-06

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Amazing spot! Had intimate dinner here and the food and service was exquisite. Our server Ludmila was wonderful! My wife and I had a wonderful romantic dinner at this amazing food place.

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Carlos Ledezma . 2024-09-27

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Excellent service and very well presented, fresh lunch options. I had the tuna then the mushrooms - both really good.

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Jennifer Duvalier . 2024-08-10

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I love Charlie’s - great food, ambience and team

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Lee Newman . 2024-07-24

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Faultless service. The perfect place for a special occasion.

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paul bloomfield . 2024-07-21

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Always a special treat to visit Brown’s Hotel for lunch when in London. Lovely bar, great restaurant; highly recommended!

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Richard Doyle . 2024-07-15

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So tasty food and good atmosphere. Marco and sommelier were very friendly and helpful.

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SALIHA YAPKUOZ . 2024-07-07

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Great find - great food & impeccable service. Located near Piccadllly but such an intimate setting. Beautiful common parts - makes me want to stay there to savour the atmosphere further and the setting. Shout out to Gianluca. Will defo be visiting again

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Paul Harten . 2024-06-18

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A fantastic lunch for our family and a great way to celebrate our wedding anniversary. My Wife is vegan and my children can be picky but there was a great choice for everyone. Gianluca and Luigi were fantastic and looked after us so well

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James Kelly . 2024-06-17

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Sack that receptionist so rude I told her someone called me she said no they didn’t when I can clearly see on my phone missed call what rude employees you have

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linda obasola . 2024-05-17

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No question about this being a 5 star experience. Charlie’s of Mayfair has to be one of London’s most underrated restaurants. From start to finish it was a thoroughly enjoyable lunch and the attention to detail is evident in every aspect from the crockery to the food and the way it’s served. Faultless. Here’s what I liked: • Everything. • The Moxon’s smoked salmon carved at the table • The Dover Sole deboned table side as well • The excellent selection of wines by the glass What I didn’t like: • N/A Overall a wonderful place and somewhere you can go for any reason and you’ll feel comfortable be it taking family and children or just a date for two. Do I recommend going? YES Will I go again? YES Was it good value? YES Price point: $$$

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Table 8 . 2023-12-07

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Everything is excellent!! From the place, the food and the attention!

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Kaja tango roma . 2023-11-19

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Fabulous Sunday roast experience. The food and the service were both excellent. We will recommend.

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n0un . 2023-11-12

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I love the live jazz on a Sunday night and the coziness of the hotel restaurant, but the food definitely needs to improve…

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Moreno . 2023-10-26

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Every dish was a work of art, leaving me in awe. 🍽️ An unforgettable dining experience perfect for a romantic date night or indulgent adult outing. (Not recommended for families or kids)

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THEMARMAR . 2023-08-10

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I love the food and the service. The staff is great. It feels like home

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Jon Shears . 2023-07-16

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Really nice environment and decor. Attentive polite service from the moment we arrived until we left, courteous and unhurried. Excellent menu really well executed. Would definitely visit Charlie's again and again. A must if you are in Mayfair.

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Pany Varnavas . 2023-05-26

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Very nice classy British style place. The service is impeccable and they make you feel pampered :) menu is nice, plenty of options and all well prepared. Quiet place with light music, good for chatting without effort.

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Savvas Petrou . 2023-04-15

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A very familiar place for us. Alas, Stuart Johnson sadly passed on the 25th of January. Stuart was the quintessential English man, charming, warm, embraced his team with a wicked twist. Stuart won most prestigious award in 2018, Hotel best Manager of the Year.

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Thomas Smit . 2023-04-06

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A stylish dining room with professional, courteous staff. Menu - smart but accessible. Trolley option usually worth trying! Not cheap but decent value for Mayfair.

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Tim Bennett . 2023-03-26

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Divine calf’s liver and gorgeous ambience!

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K.A. Haas . 2023-01-24

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Delicious food, though the portion is too much we wouldn’t even have the dessert in the 3 course, but that’s a rare “complain” in london!

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Patricia Xiang . 2023-01-16

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Popped in for a pre Christmas lunch with family, turkey was dry and steak strips were under cooked, returned, then rubbery so refused, got money taken off the bill but not overly Impressed for the money spent

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Darren Norris . 2023-01-11

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Really tasty and delightful food. Cosy environment. The staff is pleasant. Thank You for the great experience. Will come back when visiting London again.

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Dovilė Kleponytė Davidavičienė . 2023-01-04

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Very friendly and fantastic atmosphere. Had to take a star away as food was somewhat average for a restaurant of that price. Also the staff were, despite being friendly but somewhat unprofessional in a sense they don't realise you want service for a while, forgets you ordered bread multiple times, and I could hear them dropping things twice in my two hours of stay. Nothing to complain about, but for the price I think there are better places unfortunately.

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ryohei nakamura . 2022-12-11

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A very lovely traditional fine dining experience. Food and service are fantastic.

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Rebecca nye . 2022-12-04

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We have been coming to the restaurant in Browns Hotel for many years, it's changed styles, names and chefs over the years. It is now known as Charlie's. Our latest visit was the best lunchtime meal we have had here. Excellent service, knowledgeable staff, a good menu and the food excellent, it's alway been pretty good but it has certainly stepped up a gear. It also seemed busier than usual ( maybe because of the improvements) I would therefore recommend booking. Well done Charlie's.

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David Harrison . 2022-12-03

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At present, it's got to be the Best Sunday roast in town! Also, in my opinion, excellent value for money! As always, great service from the team especially Paul and Antonio from Calabria who are absolute gents and clearly passionate about their work! Keep up the good work guys. Most certainly highly recommended!

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Tony Colli . 2022-11-30

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Great food. Very beautiful and confortable There is a vegan menu, everything was delicious

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Josiane Verville . 2022-11-10

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Expensive but excellent food and service - modernised trad quality hotel food in a stylish setting - you pay but you get a fine experience

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Phillip Oppenheim . 2022-11-10

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The quintessential British restaurant experience with perfect service (attentive without being obsequious or overbearing), superbly prepared food, and a classic room the likes of which Queen Victoria might have enjoyed.

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Vladimir Bathory . 2022-11-06

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The setting is elegant without being stuffy, the staff attentive and cordial, the food excellently prepared.

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Kenn Russell . 2022-10-26

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We went just fro drinks on Sunday with my wife and kids. The staff was very nice and friendly which you don’t see this anymore. The Italian bartender was very helpful and polite. 🙏

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Leo H . 2022-10-19

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Had a fantastic dinner at Charlies whilst staying at Browns on Saturday 15th Oct. We were celebrating my 40th birthday, and the staff really made it special. I had the venison for my main, it was amazing, and the baked alaska was to die for. Keep up the good work

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Adrian Couzens . 2022-10-16

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Great to see a decent restaurant back in Brown's hotel, its a fantastic dining room and space. Food was very good and well put together. Wine list is a little over pricey, more accessible less expensive options needed. A super night out though!

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ryan ward . 2022-08-31

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Fantastic Service! Best roast beef lunch ever! Will be back soon! Decor wonderful in a traditional and exquisite style - thanks for a lovely afternoon x

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Nicky Beecham . 2022-08-21

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Charlie’s located at the Brown’s Hotel. A modern and stylish restaurant on the Michelin Guide serving British dishes with an European twist. The restaurant is really beautifully designed and food was served on their elegantly designed dishes. They have a good wine list but unfortunately many of them are out of stock due to logistical issue between Britain and continental Europe. The service is good as one would expect but definitely not pretentious. It goes without saying that the food is good. Food 9/10, ambience 9/10, service 8/10, value for money 8/10. A restaurant to come back again, highly recommend.

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Lester Kan . 2022-08-07

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Lovely restaurant with great choice on the menu. Staff were friendly and professional. Can highly recommend the summer veg risotto and the calves liver.

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Jean Saunders . 2022-06-27

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The decor and ambience are enhanced further by the delicious dishes and excellent service. The roasted beef off the trolley is among the best I have had.

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Irina CV . 2022-05-28

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Excellent great staff, attentive, friendly. Good food was for a special occasion so pushed the boat out.

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Mary Cheetham . 2022-05-21

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Dry chicken schnitzel ;average portions & average service

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Robert Dreyfuss . 2022-04-24

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Remarkable and authentic, they make you feel special from entrance to farewell! Food is genuine, balanced, and rich.

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Marko Vukobratović . 2022-04-15

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A nice menu. Slightly lowered by lack of any greenery on the crab starter, and totally over salted spinach. Actually a great deal of salt was used in cooking which made the crab and spinach almost inedible. Service and ambience very good.

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Melanie Taylor . 2022-04-10

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My work colleagues and I attended this restaurant for our work breakfast meeting. We decided to try somewhere different and we had heard good things. However the experience was a different story! Upon arrival we were greeted by a rude staff member. Their table service needs work and they couldn’t remember our full order. They also told me that my oat latte was the same as a cappuccino. I would not mind these minor issues as these can sometimes happen in a busy kitchen however their attitude was unacceptable. It was clear that they only welcome specific groups of people. I would not take anyone back there again.

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suman mahmood . 2022-03-03

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I took my wife to Charlie's Mayfair to celebrate our anniversary. If you have trouble finding the address (I think it's a maps issue on uber), the main entrance is on 33 Albemarle Street (It's listed correctly on their google business page). Not the rear, Entrance which is on Dover Street. I made the booking on the Opentable app one week before. We pulled up outside the hotel/Restaurant. The doorman warmly greeted us with a smile, opened the door and guided us in. Upon entering, the cloakroom lady took our jackets. The lovely front of house lady congratulated us on our anniversary and checked us in. Charlie's is a 5-star establishment with an elegantly styled interior. It emits the vibe of a British private members club. Most of the clientele was affluent men in their 50s with their wives. In a quiet setting with minimal hubbub, I enjoyed the peace. I applaud the menu as it's simple and easy to put together your courses. The service is of a high standard, no need to go into details, it's a 5-star establishment in Mayfair. The experience was pleasant. I rate the dinner 7 out of 10. The duck in the duck salad was a little chewy/dry. I do not know if it is supposed to be like that. However, it was still delicious, especially with the roasted thin sliced almonds that were still warm. I didn't like the mashed potato because it looked too shiny and it felt a little sticky, not creamy smooth as I like it. I was not happy because I wanted to have the sliced roast almonds on my steak, they could not fulfil my request. They did apologise. On the other hand, The steak was cooked perfectly and tasted delicious with the roasted root vegetables. The cocktails are fantastic. To my surprise, in the end, They brought a complimentary dessert with a Happy Anniversary sign written on a chocolate square with fresh berries and chocolate mouse and biscuit base. The price is ever so slightly above average. 2-course meal for 2 people with 2 cocktails cost £160.00. To conclude we had a memorable experience and took some lovely photos.

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R4R1 . 2022-02-26

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The food here is simply wonderful, but what I'd like to talk about is the staff. The staff at Charlie's greet you like an old friend, look after you without interrupting your meal or conversations, and just generally go about making sure that the quality of the experience matches the quality of the food. They're all so nice. You're not just guaranteed good food here, but a good overall experience. Would give this place 10 stars out of 5 if it were possible.

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Dashiell Mycroft . 2022-02-20

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Great restaurant, wish I could have my Saturday evening meal there every week!

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Keith Allen . 2022-02-18

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Seafood menu is superb . All round excellent service and food

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Han . 2022-02-07

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Dined here this weekend and it was utterly superb, the staff were absolutely fantastic so friendly and attentive but without being stuffy, the food we had was again superb, this is a very well run restaurant with warm and totally professional staff, well done everyone.

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David Merry . 2022-01-16

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I had dinner here last night with 3 friends. The food, drink and atmosphere in the restaurant was all excellent. Every meal was cooked perfectly and I would highly recommend the venison encroute. What made it really special though was the service. The staff were friendly, attentive and really couldn’t have done more for us. I was impressed and will definitely be coming back.

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Matthew Wiggs (Matt) . 2021-12-04

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A group of us had a very jolly lunch here but while it was mostly good and with that lovely sense of luxury one gets in really good hotels, they did forget my main course which I then changed - a good opportunity but it meant my timing was out as everything was cooked individually. They were very apologetic and did make some financial adjustment but it really shouldn't have happened. Generally my lunch was delicious, particularly the soup but not so keen on the chicken schnitzel (though this not improved by eating out of sync with the rest of the table) though a lovely cauliflower cheese which we all had. Rather disappointing pistachio ice. However, lovely staff and service and we sat for ages over several coffees. I would go again but was left feeling just slightly let down.

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Judy Bud . 2021-11-12

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Always exceptional My wife and I came across Charlie’s quite by accident a few weeks ago and have since been back some 4/5 times and we absolutely love this place !Always a very warm sincere welcome from the beautiful Abigail ,the wonderful Jesus (formerly Le Caprice )and all the fabulous team !lovely ambience ,superb service and delicious cuisine!Its worth a visit in itself just to chat with Oliver (the quite extraordinary Sommelier) who has some absolutely fascinating stories to tell and certainly knows his stuff when it comes to wine !Its now firmly on our road map of most favourite restaurants in London and we always make it a must to visit when In town !Located in the heart of Mayfair in one of London’s most iconic hotels ,Browns you can visit for a quick light lunch or celebratory dinner and guaranteed to be welcomed with open arms and receive exceptional hospitality!Well done team and can’t wait to returnThanks

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d C . 2021-10-07

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First course of smoked duck was delicious. Unfortunately, it was a steep decline from there. Sea bass had flabby skin, marinade was bitter, it was overcooked as was chicken Milanese (to point where it was inedible and had to be left.) Staff were unfamiliar with the menu and some of them clearly didn't want to be there. Dessert delicious, but tragically also a burnt Tarte tatin, and cheese described incorrectly. The basics weren't even done nicely. Would have given 2 stars, but front of house staff were great and the setting is lovely. Disappointing.

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Georgina Terry . 2021-09-19

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Having read in FT jesus and Paul from le caprice have joined Rocco Forte at his restaurant Charlie's at Browns hotel we weren't at all surprised having gone there for the first time for their Sunday good old fashioned roast beef it would be outstanding food service ambience were excellent so much so we will return soon for dinner with friends !!!!! Well done to Adam Byatt

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Barbara Farmer . 2021-09-19

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After my initial reservation was cancelled by The Ritz, I searched for a suitable replacement and found the grandeur of Charlie's Restaurant at Brown's Hotel. I promptly booked a table over the phone, proudly announcing my wife's 50th birthday. I was assured of a birthday plate/cake. In an attempt to ensure all went smoothly, I rang 3 days prior to ensure all was in order. On arrival, the exterior was impressive and the doorman promptly attended the arrival of my wife. We were warmly greeted and sat in the bar area to peruse menus etc. Starters were delicious: we enjoyed sharing the dressed crab and tuna. Seabass and Duck from the trolley were adequate but not headline grabbing and not of Michelin standards - other restaurants offer better. And that's when the experience changed for the worse... On asking for a tooth pick, I was referred to as "mate". It would appear that regulars are treated very differently than mere visitors. Our mains were cleared and then nothing. No dessert menu offered. Left to top up our our wine. And most importantly, no delivery of the promised birthday cake/plate - in effect, my wife's birthday became just another lunch at an average lunch venue. My lasting impression: tables were moved around us and cloths ironed in front of us. I was heartbroken! The bill was adjusted after sharing some of my feedback but for the occasion that I hoped to lavish on my wife, the experience was not at all as expected!

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Charles Ockenden . 2021-09-15

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Excellent lunch, our new favourite restaurant. Very friendly and attentive staff. Will highly recommend to friends and family. We will be back soon I am sure!

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Philip Wheatley . 2021-08-29

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Absolutely delicious food. I got spoiled with the amazing plant based (and glutenfree) menu! The rest of our group enjoyed their meal too! The decor is stunning and the service is superb. Absolute top class🥂 will definitely come back.

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Gitte Vander Elst . 2021-08-29

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Great service and very good food

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Bertrand Lienafa . 2021-08-27

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A meal at Charlie's at Browns hotel is not peanuts, but it is a very refined venue and as such comes with an expectation of high end prices. The main dining room is lovely (think The Ivy brasserie toned down by several notches). The all female team on the day we lunched were perfect...polite, efficient with a nice sense of humour. Our starters were good. A salad of lobster and crab with hot-from-the-oven rolls and a beautifully presented cold seared yellow fin tuna set the ball rolling nicely. Then came the mains and the feel good factor dissipated. We had both chosen the slow cooked rabbit with fricassee of summer vegetables. However it appears that portion control is not a precise art in the kitchen. My wife's dish was a nice full portion of sliced rabbit. Mine however seemed to be a child's portion, made up of no more than five tiny tranches of bunny, no doubt culled from the left over scraps from the grown up portions. It was quite pleasant but a mere four mouthfuls doesn't quite justify the £25 outlay. We'd ordered a side of chips which were excellent, super crunchy on the outside and fluffy and hot on the inside. Deserts put the smile back on my face.....a sublime chocolate crémeux, malted milk ice cream and hazelnut concoction that was the star of the show, and a pretty good English strawberry sorbet with jasmine tea cake affair that was pleasant rather than show stopping. Then came tea and coffee. I've said this a thousand times but I'll say it again here. There is no need for upmarket establishments to hike up the price of a simple pot of tea or a double macchiato (a small double at that) to astronomical heights. There is no extra skill in making or serving up such drinks as there might be in producing a main course or dessert, and even if their ingredients were sourced from spectacularly remote areas of the planet (which I doubt) a price of £7.50 each is insulting Yes they came with four very nice thin slices of chocolate but to be honest we'd rather have shared another of their chocolate deserts (and come out £3 richer) and had a tea and coffee back home. So a disappointing 3 stars but a little care and attention to detail and pricing and it could have been 5.

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Alimentary London . 2021-08-25

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Very elegant setting, beautiful decor, fresh flowers, and delicious food!! The staff is extremely pleasant, attentive, and accommodating.

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Cedric Maupin . 2021-08-23

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This was our first meal at Charlie's and we both thought it was a great experience! The food was well presented and extremely tasty. The service was efficient from a very pleasant team. Well worth a visit and well worth the price. 5 out of 5 !!!

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Simon Birchall . 2021-08-12

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We enjoyed an excellent Sunday lunch here. The service was impeccable, friendly too. The roast beef was excellent served with delicious cauliflower cheese and wonderfully tasty carrots. The individual Charlotte Russe's are something you don't often see these days, really well executed and flavoursome. The food was priced in the upper bracket, sadly there were no bargains on the wine list which if more approachable would ensure I came back more often.

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Brian Clivaz . 2021-07-05

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i rate this 5 stars because we share the same name

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gabe itch . 2020-08-25

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Overpriced for what it is. I found the staff rude and disinterested.

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J A . 2020-08-16

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We paid £300 and did not enjoy the food. It tasted a bit weird to me. A lot of people have recommended this place for me to try but I was very disappointed.

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N B . 2020-05-13

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Have been coming here since they reopened last year. Love the food, the staff are incredibly helpful and charming. Just perfect and now our regular Saturday lunchtime haunt. Highly recommended and the set lunch is great value.

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Helen Ward . 2020-02-25

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Lovely setting in a relaxed atmosphere. Professional staff serving interesting twist on traditional British food. The bread rolls were to die for, and my red mullet was perfect.will definitely return.

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phil hooper . 2019-11-12

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A wonderful lunch in a lovely setting... The trolley slow roasted Morrocan Lamb was delicious. A real step up under Adam Byatt... Brilliant..

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Angus Brydon . 2019-09-26

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Really just the perfect place - there’s nothing on the menu I wouldn’t eat, items I’ve chosen have been exceptional. Quality is outstanding - presentation perfect Genuine friendly service and the room has a feel of comfort and sophistication, plus best part is that you don’t have to shout at your guests - I will be returning and telling everyone about it. It’s my new favourite

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Wendy Bartlett . 2019-09-20

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