Charlie Chans in Leeds

Great food. Really fresh and tasty.

Don’t order from here. They’ll give you the wrong order, admit the chef cooked the wrong dish and then proceed to do nothing about it. Not worth it.

Shortly after placing the order I got a call from the takeaway advising me that they were sold out of ribs, offering me wings instead. I explained we didn’t like wings, so no thanks and asked for a refund. 15mins after the delivery slot I phoned the takeaway, using 1st the number they had phoned me… no response, then on the number on this website. On answering , the takeaway explained the order was on its way. I asked about my refund, as it wasn’t showing on my account (£8.50, so we’re not talking pence) and was told that it would take 24hrs to show on my account. About 5-10mins after my call the order arrived. Noodles were ok but the chips and onion rings were both soggy due to the condensation in the packaging and not eatable. Also wings!? (Which were not ordered and unwanted, so also went in the bin) On the receipt attached to the order no sign of a refund but charged for ribs. I have waited 48hrs to write this review and guess what still no refund. Not happy, won’t use again and certainly do not recommend. Steer clear

food was red hot and very tasty will use again

rice has a funky smell and texture, squid black bean sauce was rock hard, king prawn chow mein was just a regular prawn and overcooked so does all the noodles

Food always 10/10 amazing customer service and very friendly. My favourite place will forever be ordering!!! Keep up the great work guys.

Forgot my drink Not much meat with the spare ribs Oily egg fried rice And more onion and carrot than chicken with the curry

Love itttttt, friendly good customer service 10/10 banging food quality on point.

Disgusting customer service! Lazy delivery saying they have attempted delivery! I'm heavily pregnant stood waiting in the cold at my door and they said they'd delivered! Got rude to me on the phone too, don't get rude to someone you don't know

Too good, our fave Chinese spot in leeds. The best salt & pepper you can get! Thank you.

Ordered at 1:30am as I’m pregnant and wanted something spicy 😂 had chicken chow mein,veg rolls and prawn crackers. Checked reviews and was shocked. First of all would like to tell what usually customers writting bad reviews in seconds and really rate customer will say thanks if all is good. I’m chef myself so sometimes it’s really hard to please every customer. Can be busy,can be short of products… But now about the restaurant. Chow mein arrived hot. Really good taste and spicy as I requested. Veg rolls are crispy and inside was warm and delicious. Delivery came in 20min. Recommended 💯.

Worst crispy chilli beef I’ve ever had

Ordered a beef satay but when it came it’s bright red and stinks of vinegar. Must have sent a different dish. Fried rice is barely fried and has lumps of boiled rice in there. Salt and pepper chips soggy. Definitely up there with one of the worst chineses I’ve ever had

DO NOT ORDER FROM HERE! we ordered food and it didn’t even turn up. The man on the phone shouted he’s didn’t give a *hi* that we had paid via Uber eats and it hadn’t turned up. Disgusting social skills. Can’t comment on the food as like I say it didn’t turn up. Had all on getting money back from ubereats. Any way I got the money back through hsbc.

been a customer of Charlie's for many years, local institurion. Good stuff

Prawn crackers not cooked... I probs first order so they probs put them in when fat not hot as they are bendy lol but still 5 stars as rest of food was hot and nice

Missing prawn crackers and rest not very nice won’t be ordering from here again

I’m am absolutely appalled at this Chinese and I wish I never ordered from here I am pregnant and me and my partner order from here last night he order beef curry from the minute he opened his eyes he’s been throwing up and on the toilet with terrible stomach cramp I feel awful because I order from here I am reporting you lot to health and safety not to mention the food tasted cold and awful

Wish I’d read the reviews before ordering. Avoid this place at all costs!! Took a ridiculous amount of time to arrive and when it did the food was inedible anyway.

Sorry just tasted bland Chips not nice and rice was gritty

chicken balls and prawn toast were fine but the spring rolls and bamboo soup were just not it

Food was freezing. Felt like we just had the scraps

I would give this place a 5 ⭐️ for being the most filthiest, rotten and disgusting take away I have eaten from. I am not going to detail my experience as I won’t know where to start. Go and see for yourself lol

What a let down and waste of money wish I had looked at reviews before ordering the food went in the bin, the food wasn't fresh the rice was hard and clumpy some of my order was missing and when I called them the guy was very polite I won't order again I'd avoid at all cost

AWFUL AWFUL AWFUL SERVICE!!!! Me and my colleagues ordered food from this place and they sent us the wrong item! I called them and informed them that the person who ordered a chicken dish received a mixture of beef, prawns and chicken dish is ALLERGIC to prawns. We reported it on Just Eat and called the restaurant. They said they will send us the correct order later. We called back an hour ago as we work in a busy ward in the hospital, we have set breaks and now this nurse was unable to have her dinner. They said the replacement will be delivered in 10-15 mins at around 00:15. An hour later we started to call again and there were no answer until their closing time. The next day we still tried to get in contact and again no body picked the phone. Very very unprofessional and the food quality was not the best either

The food was delicious when it arrived. There was long wait for it, but it was a busy night for them so it's understandable.

rude,late, bad food, calls wouldnt go through when i tried to get my rice dont order from here save your money and get food that will show up warm and on time without half the order missing

Late and part of order missing, when we rang them they tried to say we hadn’t ordered it even though we had the order in front of us then said they would come back with it but by the time the egg fried rice gets here the crispy chicken will be cold so won’t be using them again

Love it here but last night I ordered king prawn cantonese sweet and sour and you gave me chicken

Food didn't arrive and he never picked up the phone to update me. Also the delivery status was updated without delivering the food.

The juiciest tastiest chicken wings

The best food as usual, order from here once a week will never get Chinese from anywhere else

Food was very good but came 15mins late

Absolutely love the food amazing size portions gorgeous definitely going to be ordering from there again

My chicken balls had a bite in it when it arrived and the driver drove off without telling me he was even here. Good portion sizes and warm food

Wish I read the reviews before I ordered... Delivery man wouldn't get out the car, making a pregnant woman come out in the cold to get her food.... Then the food was bland and soggy.. Its a no from me!! ...... Update! Ordered few days ago after forgetting I had a bad experience previously.... Made an order AT 8.30pm. Order never arrived and haven't been refunded, tried calling them to no success! They need reporting to trading standards. THIEVES..

AVOID - GOT POISING FROM THE CHICKEN. AWFUL FOOD, BED BOUND, COMING OUT OF BOTH ENDS

Great food every time I’ve ordered and great value

Food was cold, dry and not appertizing enough to even eat.

Food is rank the curry has no flavour what so eva its like a plain curry sauce from a jar the chow main has no sauce its plain noodles with plain boiled chicken like who wants plain dry chowmain 🙄🙄🙄 the prawn crackers are hard n dry 🤢🤮🤮🤮 all the food was discusting straight in the bin

This restaurant has a special in the appetiser section which contains barbecue ribs, prawn toast, and spring rolls, which initially was a brill idea, however, I now know this is their opportunity to get rid of any scraps as the ribs were completely burnt rock hard and inedible. My advise is stay clear away from this option. Everything else was fine just very disappointed by this he ribs.

absolutely DISGUSTING!!!! AVOID AT ALL COSTS!!!! ordered chicken balls and they were RAW!!!!! literally pink in the middle. will never go back

absolutely shocking food, all cold when it arrived, chicken was LITERALLY RAW will never go back id give them no stars if i could

would have been all five starts but food was so spicy we couldn’t hardly eat it

Driver was pleasant, and food was delicious

Good was dry and smelt and tasted wierd

Really hard to find, Just Eat directions take you to number 57, the Just Eat address is 47 or something and the actual restaurant on the street is inside a different restaurant completed called Amazing Menu number 43-44. Food is cheap, cheerful and tasty though!

Lovely food, good size portions. I ordered several times and I wasn’t never disappointed. Delivery drivers very polite. I would definitely order food from Charlie Chans again 👍

Delivery was super quick but the food wasn’t great, was super greasy and felt like the rice wasn’t cooked properly

EXCELLENT SERVICE, the most tastiest tastiest Chinese in leeds... no lie, go give it a try..... very very tasty and filling....

Quick delivery but food was not the best

Honestly disgusting, food was supposed to be here 20 minutes ago and the frauds won’t answer 10 times, I’ve called many times and no response, either send the food or legal action, you choose you absolute monsters.

Asked a question to the restaurant but did not get a response. The driver was unable to find me and so technically arrived 10 minutes late. The food was lukewarm and OK. For the price being paid I would have expected a free item like prawn crackers especially bearing in mind that the delivery was late.

Junk takeaway,bunch of idiots, I ordered black pepper dish but received black bean dish Then I asked deliveroo for a refund, and then those idiots called and blackmailed me also curse don't go to this junk takeway

Fantastic service and food was delicious and piping hot as always. My favourite restaurant by far!

Delivery was suspiciously early…they’d gotten half the order wrong and were told we are now closed and cannot do anything. Chicken Vermicelli - was in fact Vermicelli with seafood, beef…good job we were allergic to shellfish!!! Missing egg fried rice Missing curry sauce Given bottle of coke instead of bottle of Fanta (we don’t like coke!) Beyond disappointed with the service and restaurant.

Wish I could give this horrible restaurant a minus. Absolutely horrible. Waited over an hour for my food with no response from the restaurant. They are thieves also saying they delivered when they didn't. Wanna stay hungry, angry and disappointed. Then please by all means order from Charlie Chans.

Rang up to ask a question about a dish because I have allergies and the man said “buy it and you will see”. It was the most simple question and he would not answer, refusing and saying he was too busy to then slam the phone down on me. Not sure how this place expects to earn money by being so rude to people.

First time I’ve ordered from here after recommendations, food was tasty but not the food i actually ordered! Couldn’t get through to the restaurant to tell them that, so just had to eat it. Really disappointing as it was supposed to be a treat and the food I ordered and paid for was more expensive than the food I received. Won’t be risking it again!!

Items missing from our first order won’t be bothering again what did arrive was mediocre at best unfortunately

best Chinese iv ever had recommend 👌🏽

I've been charged 38pounds and still 3 hours later, no food. No answer from the shop, nothing. Total disappointment. When you belive your order is being prepared and en route, to be greeted with silence and disappointment. Don't bother!

The ribs had no meat, the wigs was rock hard with barely any they used Chips to fill the box! and the chips was way to over spiced! Also I paid for a can of coke and they sent a can of diet. By far the worst Chinese I’ve ever had.

Food was so fatty and not chewable

made me throw up off the little i could eat

Ordered the £11 duck pancakes and didn't receive any pancakes just the fillings

Please for God sake! Do not order from here. I waited for 1 and a half hours and called them 5 times. Never again and please don't ever order for delivery from them. 👎😡🤬

Food arrived nearly cold and 45min later than expected. Pepper sauce duck container not closed everything leaked all over other things. Beef chow main had only 2 pieces beef in it!!! Noodles overcooked and very greesy lots of oil. Food tastes horrible. Very rude staff. Arrogant and unhelpful over phone. Won't be ordering ever again. Guys stay away from this place see reviews before ordering don't waste your money

Very cold food & it was not nice.

Food was not up to usual standard had a few bites and threw up

So I ordered food from here on the 18th of March 2022 and my food never came and they refused to give me a refund, I personally think we should get this place shut down immediately. I don’t know why they haven’t been shut down yet

Late and food was disgusting and damaged

Best salt and pepper chips had in long time. The sauce on them is really nice. Food was great, fresh, hot and good portions. :)

Terrible customer service, extremely rude on the phone for no reason. If it was possible to give a 0 I would absolutely atrocious no care in the world. 0 stars!!

Terrible customer service, extremely rude in the phone for no reason. If it was possible to give a 0 I would absolutely atrocious no care in the world. 0 stars!!

Food was very late cold and tasteless will not waste money ordering from here again!! Worst food I've ever tasted

food arrived cold, like bricks and stones packed in a fancy bag. couldn't chew food. half undercooked and half burnt. chef prob used to work in forge before. called to complain about food, person on the phone started swearing and said f,off. hung up on me. no refund, had to throw food away. all wasted. never ever going to order from here again.

Delivery driver was great, best one I’ve had which makes a real difference and will definitely be ordering there again on that basis.

Horrible food. Called to complain and extremely rude response. Zero fcks given. Swore at me on the phone and dropped the call. Expensive food, chucked it in the bin. Had to sleep with just chips which were sent. Please avoid ordering, not recommended at all

Cold food received. I ordered food but received brick and stones. Chef probably is ex army trying to cook for WW3. Called restaurant to complain, the guy who ordered said, can not do anything. Anyways, I've got beef with neighbors, hanged the food outside to scare them off. Also, guy on the phone swore at me, I'm like, Awesome! Biting the hands who feed you. 100% recommended food if you're going for war, solid ammo. Worst food and customer service experience I have ever had.

The service is disgusting I did order my order didn’t come I did wait 2 hours I did phone them more then 20 times they don’t answer this is the worst place in all over Leeds don’t wear your money

I waited ages for my order and when it arrived the bag was covered in oil and all my food was in the bag upside down. It was horrendously greasy!

Enjoyed the salt and chilli chicken and chips box.

Rude and disinterested driver. I paid for the delivery and I expect to be delivered to me. THis driver should not be allowed to deliver food to any platform at all

Order dinner via the just eat app at 7.00pm exactly unfortunately food hadn’t arrived until 8.45pm after they delayed the order for 25 mins and took an extra 20 mins for a 7mins drive. I’m currently waiting to see if just eat will refund my money as the duck in the fried rice wasn’t even cook which resumed in me having to recook a takeaway. There needs to be an option for no stars.

Didn’t deliver. The staff was extremely rude when i asked where my food was. It never came and they offered no help so absolutely awful. Would give 0 stars if i could

The sweet sour chicken had 3 pieces of chicken 1 was black pictures for proof have been taken Also cold

Horrible food won't be ordering again

The food was genuinely inedible, I ordered the crispy chilli beef, it cam with a portion of rice for free,however, the beef was that salty I had one piece and had to throw the rest. Disappointing as i’ve eaten here before and it was fine!

To say this place has really bad reviews the salt and pepper chicken strips and chips were the best I’ve ever had, very moist and tasty

Got a squid dish and there was hardly any squid in there. Salt and pepper chicken was dry. Salt and pepper chips were nice. Service wasn’t great and delivery took about 1.5 hours. Delivery driver put food on doorstep and the bag fell through as soon as we picked it up.

'spent 89.40 food missing of order no noodles no curry sauce no chicken cantonese sweet and sour and no roast duck in orange sauce i want my money back or my order replacing with food i never received.

I stupidly didnt look at the reviews before ordering. The food was actually vile. It came within 9 mins of me ordering when the chinese is at least a 5 minute drive away? Very sus. I got beef fried rice which was undercooked and the beef was just full of fat.

Loved it -they made it no onion upon request! Thankyou!!

Extremely rude Asian men accusing me of lying when they haven’t delivered one item I have paid for

I wish I could give this a zero star but it’s not possible, we waited over one and a half hours for our food which was estimated at 45 minutes before we phoned and asked about our order which was placed on deliveroo, this was our first experience with deliveroo and definitely will be our last, even thou the order was excepted almost straight away they claimed after one and half hours later it’s only just come through and because they was so busy and short of drivers they won’t be able to deliver the order even thou it was there mistake, we asked for a refund and said we would leave a review, the answer we got was if we leave a negative review we will not receive a refund this man was so rude, so we contacted deliveroo which issued us a refund, this is the worst customer service I’ve seen in years

I didn’t get no food and the restaurant claimed the delivery was made , my phone was on and I was sitting at the reception. I called several times no answer , at they time they answered restaurant claimed they already dropped it and no one actually came.

Disappointed with the chicken fried rice chicken was undercooked was better on the chicken and mushroom dish

Didn’t even deliver my food after I paid for it

Didn't deliver my food and claimed to have phoned me (Didn't receive a single call nor text), and wouldn't deliver my food when I phoned them due to being busy at 2am on a Thursday apparently.