Dragon City in Leeds

Amazing food and how they have it ready in 10 mins always amazes me! Best Chinese in Otley!

Ordered like we normally do and received a bottle of coke which we assumed was for free and received a phone call asking if we opened it and we said yes and apologised about it the guy said it’s absolutely fine not your fault. 2 mins later phone rang again a different person shouting down the phone & said he would come to our door and put the phone down. Then 5 mins later the person has come to our house braying on our door shouting for his bottle back or his money so I gave him the bottle but he refused as we opened it and he was shouting and demanding £2.50. Also with his foot in our door so we couldn’t close it getting very aggressive and tried taking his jacket off to go for me. So after a back and forth I paid over the phone as I had no cash to which the boy on the phone was very apologetic over him and kept saying it wasn’t our fault it was the drivers. I found this absolutely disgusting behaviour from him & we WILL NOT be ordering from here again!!

Delicious food, Excellent value, Delivered piping hot to our hotel, Can highly recommend.

AVOID Never received order ordered online paid with debit card after do a chargeback as not received avoid better takeaways about wot be buying from here again will be taking my custom somewhere else no replies nothing just avoid unless you want to wait then do a chargeback gone downhill as seen in other reviews what yo on about i ordered meal before 2 payments come out for 1 meal so got refund for 1 of the 2 payments got proof of this also i will upload now for u dear so you know your just a scammer taking money not fulfilling orders what a stupid reply look on 30th june order 2x times payment for 16.90 for 1 order check it with your order history pal leave your comment i will get my refunnd back dont worry wont be ordering from your shop again look at your other reviews says it all thanks for your reply have a great day he thinks he gona scam peoples money takes money 2 times no refund no order after fill out alot of paperwork with the bank to get my money back

ordered food waited 1 hour called up asked where food was the chap what was on phone maybe owner had a very bad attitude when i asked for refund he shouting down phone no refund no refund you can wait for your order very bad attitude from this person thinks he has authority just go elsewhere first time i ordered and it will be the last dosent know what customer service is still never got my oy order after ringing and waiting 2 hours next option will after get in contact with my card provider to get my money back 35.00 plus 3 pound delivery an absoloute bad attitude guy

Found this under my food might have been more

Really poor experience. It’s gone down hill here. Ordered online delivery. Were told it would arrive 45 mins later and we’d get email update if any delays. No emails and no food 1hr 15 mins later. Phoned, food hadn’t even left them. Owner, Sam, very rude - shouting ‘no refund, no refund’ when we asked for a partial refund due to it being so late. Would avoid unless you like long waits with no update and rude phone calls.

Really gone down hill. Placed order and told it would be delivered in 45 mins. Chased up an hour and quarter later. No email updates which we were told we would get if any delay after ordering. Very rude response on the phone, order hadn’t even left them 40 mins after it should’ve been delivered. Owner, Sam, shouting ‘no refund, no refund’ over phone when we asked if we could have a partial refund. Also did not receive the free mini spring rolls/prawn crackers or chicken wings that are advertised with orders over £20 and £30 pounds. Would not recommend unless you enjoy waiting, missing items and poor customer service.

Not enough meat the portions didn’t feel.

Food was late, luke warm, over cooked and dry. Wouldn't recommend.

Really fresh taste. Each dish had distinct flavour. Best chicken balls I’ve ever had, they are crispy and the chicken moist but not fatty. Everything tasted clean and satisfying.

Crispy beef had no beef 🤔😫 wasnt good at all. Curry was okay. No peppers etc in salt & pepper.

First time ordering tonight. Good flavour and great portions. Will be back!

We’ve been a fan of Dragon City for quite some time. Lovely staff, easy delivery and delicious food. I’d recommend them to anyone.

Got Swwet And Sour Balls Menu Didnt Say They Were Mixed Pork Chicken And Prawn Refuse Replace Them As Its There Fault They Cant Update Menu

Been ordering from here for a while and quite often it's delivered late if ordering over the weekend which is to be expected I suppose during those busier days. This last weekend we ordered and the food arrived 40 minutes later than it suggested on their website. We realised immediately that not all food was there so ran outside to tell the driver who rang the owner for us and said he would be back with the missing food which we said was a portion of noodles and the chicken skewers from the starter. Around 40 minutes later again the delivery arrived and we were given our main dish but without the noodles and missing starter items. The delivery driver suggested calling ourselves so we did. The person answering the phone just kept saying they didn't know what to do as the owner wouldn't deliver the missing items to us and then suggested we pick it up ourselves. I said that was fine but seemed a bit unfair considering they charge £5 delivery which is expensive as it is. They agreed to give us the £5 back and I was trying to check they were aware it was just noodles and part of the starter but the owner kept repeating our main dish saying they would cook another. I kept saying we didn't need that just the missing items. In my mind we were trying to save them making extra but they just kept getting more annoyed and rude on the phone, and then they hung up. We headed over to collect what was missing and they had again made us the main dish, we at least had the noodles but had no replacement for our starter. We were so hungry at that point and realising after 2 hours of trying to get our order we may as well cut our losses and head home. Really disappointed with the rude attitude, even if it is busy you need to have better customer service. Giving it 2 stars purely because their food is generally good (when you get what you order) and the delivery driver was very helpful and polite.

The worst Chinese I have ever had. The food arrived 50 minutes late. The food was tasteless and missing ingredients from 3 of the dishes. We ordered special fried rice and special chow mein and neither included king prawns. Order char sui pork and it was grey meat. The food was lukewarm. Very disappointed after spending a total of £38.90

Top notch food just what was needed after an 8 hour shift

Food gone downhill, very poor quality now. Beware the different prices, dont order online - its a rip off

Friendly and fast service. Cater for vegetarians unlike most chinese takeaways and very tasty

Ordered last week, delivery was an hour and a half. They forgot the egg fried rice side that went with my dish, when I called they said they wouldn't deliver it as they were too busy. After a phone argument they agreed to deliver the rice in 20 mins, the driver turned up after 45 minutes which then meant my whole meal was cold. Gave them the benefit of the doubt and ordered again this week, paid £3.80 for 2x pancake rolls as per the menu, they only sent 1. When I called, the man on phone said you only get 1 now then hung up the phone. This is not a cheap takeaway, but even more annoying when you don't receive the dishes or full items you have paid for. We have been a customer of this place for many years, however the recent disgusting customer service means we will no longer be returning.

Visited for the first time last night. Chips are the least greasy I think I have ever seen and the Thai green curry is beautiful! I will be back.

The food was Cold and under portions half portions of chips all containers was half full DO NOT COME HERE IF YOUR HUNGRY YOU WILL NOT BE SATISFIED when I contacted restaurant they got very rude and would not refund AVOID THIS CHINEESE RESTAURANT we spent £20 for two people and was still hungry and re ordered somewhere else Avoid these scammers

We placed a big order from them and despite ordering lots for our group, including any pancakes, we were very disappointed.

One of the better Chinese takeaways in the Otley area. Food is pretty decent and quite reasonable.

Food always full of flavor and loads to choose from - customer service 10/10

Zero stars would be given to management if available. Part of order missing and no compensatory offerings when returning to collect them. Special curry dishes contain a total of two prawns and a whole lot of mushroom. The special chow mein is disgusting, all grease, no veggies and again two prawns. Would not visit this hovel again

Friendly & efficient. Food was absolutely average & I'm being generous. However this was reflected in the very reasonable price. Perfect for some people but my personal preference is to pay more for better quality. You get what you pay for, right?

The salt and pepper chicken was absolutely delicious but the chicken fried rice and pancake rolls were rubbish. The chicken rice was just white boiled rice with a bit of chicken in it.

Everything was massively overpowered with chilli. The combo box was just swimming in grease . Wouldn't use again. Chips must have been 2 days old.. tasted like dust. Probably the worst Chinese I've ever had

Always had great experience here - easy online ordering (impressive website!), quick delivery and really tasty food no matter what time I've ordered. Can't fault them.

It’s difficult to find Chinese takeout with a variety of meat free options. The vegetarian satay “duck” made out of mushrooms and the tofu szechuan were great. The food arrived on time and the delivery person was very friendly.

Overcooked food . No refund given. Will not be ordering again. Absolute rubbish

Delicious, v quick delivery and fantastic food!

Dragon City is the best Chinese I the Wharfedale area for sure. As I eat mainly vegan, there really isn't any other that comes close for choice. I've always collected and have never waited excessively for the food. It's tasty, not too heavy on the oil when fried and the service is always excellent. I can't fault them. Happy eating!!

Excellent Chinese Really generous good portions. The mixed starter was huge and delicious Really friendly delivery

They banged on my neighbour’s window instead of calling me when they arrived, as I requested. This has annoyed my neighbour (obviously) and me.

Dragon city is always my first choice when I fancy a Chinese. Lovely food every time, is always ready on time and piping hot. Staff are really friendly too. Highly recommended.

First time ordering from here, great food, really tasty, really good price and very timely and friendly delivery. Thanks!

We order from this takeaway a lot and always enjoy the food. We have waited over 90 mins in the past for food which has been frustrating. We gave them the benefit of the doubt tonight and ordered again. It took over 2 hours for the food to arrive which ruined our evening. We won't be ordering again which is a shame as the food is great but you really need more staff!!

The food was bland and oily. Arrived on time and it was hot, no complaints there, but unfortunaly just not nice. Won't be ordering again.

As I say in the title I think Dragon City Chinese take away is the best in Otley. But for the second time I was charged for using my credit card (50p), which by the way is illegal ( I have reported it). The first time I got my money back, but this time because of covid regs and a new menu, and the fact that I was refused a copy receipt I did not notice until I got back home.

Despite there being plenty of competition in the area, Dragon City is our go-to for Chinese food. Great portions, good prices, pretty speedy, and always hot and tasty. My wife loves the sweet chilli noodle box and I love the angry red chillies in my black bean sauce! Singapore curry is excellent too

Nice food, takeaway or delivery. Fast service.

Ordered salt & pepper chicken wings, bit into them & they’re raw!! Disgusting. Every single one was raw. No refund offered.

Ordered the honey chilli crispy chicken along with sides and it was lovely. The food was piping hot when it arrived and the delivery was fast. Customer service from the gentleman who took my order was brill - will definitely be ordering again!

We had pick up our dinner for four. To be fully honest we loved the noodles dishes the kids choosed, but we hated the half crispy duck set it up to make your own wrap, dry and overcooked. Surprisingly, fried rice was horrible. One item ordered was replaced with something unwanted. In the end, some good, some bad. Make yourself a favour and order noodles.

2 hours from ordering - ordered a banquet, no prawn crackers, onion rings as a starter? Just poor service and food.

Ordered over the phone, the woman didn't speak very good English and was very quick to try an get me off the phone without telling me delivery time or price, I had to interrupt her goodbyes to ask. The salt an pepper chicken wings were drastically overcooked an laced in chilli making them virtually inedible for me (usually they're not too spicy). The chicken in Oyster sauce was really not nice, it was thick and sweet with barely any chicken in the dish. The entire thing made me feel ill an was wasted, that was £14 ill never get back. Really dissapointed as normally its really nice. The bottom of the bin seemed to enjoy it.

Having had issues the last 3 times I have orderd, sadly I will be fing another takeaway. Dont get me wrong the food is very good, unfortunately there has been an issue each time i have ordered, wrong main courses and missing food, when they...

Good food lousy service . Ordered food at 6.15 still waiting at 8PM.

Appalling service! Food not good not first time won't be using again!!!! Did take it up with shop they were not interested and abrupt and too busy to correct.

I am amazed at the reviews. We have had two takeaways now from here in the last month when one we usually go to was closed. Really enjoyable, new flavours, we especially enjiyed the kindo chicken and szechuan crispy beef. Very good spring rolls. Delivery...

Have ordered about ten times over the last year. Food is of a high quality. Have tried other Chinese takeaways in the area and jusr not as good. Unfortunately, our last order was much delayed however don't that let you be put off. Definitely worth...

Family owned and operated, great food, delivers

Ordered food at 7.45pm. Still waiting at 9.40. Not impressed.

Takeaway to collect. Asked for vegetarian chicken satay skewers got proper chicken, not good !! A shame really because the food is generally top notch, hopefully a one off mistake.

It's a good Chinese, quick and efficient delivery. Food is always hot and cooked well. Sometimes can be a bit too oily but that seems to be less of a problem. A great selection of food. Try the salt and pepper duck, it's really quite special 👌

Ordered a takeaway online called after a hour to find out how long it would be to be told that it would be leaving soon with another local delivery .called 30 minutes later to be told it will be leaving in 15 minutes! Absolutely hopeless...

Ordered takeaway to be delivered. It was Saturday but even still over an hour and two phone calls still not very good service. Would’ve cancelled if we hadn’t ordered and paid online. Order eventually arrived at least an 80 minutes after being placed. Items missing....

Loved the food! My only criticism would be that I would’ve liked some cucumber with the duck pancakes.

Good food which I would have scored higher until at the point of paying by debit card I find by stealth 50p was added for using the card to the total in this cashless society. I questioned the increase that’s when I was told. BEWARE...

Good for a takeaway if you can drive go to Hong Kong supercook 2 up Bradford road

Beef in Black bean sauce & King Prawn with Water Chestnuts, both with Rice. Prawn crackers! Very tasty! Hong Kong Cuisine.. but they had never heard of Yuk Sung which is always my staple starter!

Lovely food, good variety, takes cards now though there is a 50p surcharge. Always quick and friendly. The lemon chicken was great :)

I asked for mock ... vegetarian chicken....lucky I did t chomp down got proper chicken...am.absolutely disgusted! Never will.i go there again

Excellent ...just great ..highly recommended

The only Chinese takeaway we've ever found with meat alternative options, and they're delicious!

Excellent Chinese takeaway. Can be flexible about e.g. avoiding MSG. Their fried rice is a wonder of the world. Black bean special highly recommended.

Highly recommend food, quick delivery service and reasonable price, I had a set menu A2, which include any 2 dishes and crispy duck and fried rice and prawn crackers. I choose black bean beef and sweet & sour king prawns. It was very tasty and...

The best Chinese restaurant in town, nice Chinese couple and good service. Highly recommended

Really tasty chinese. Ive been struggling for ages to find a half decent Chinese in Otley that's either nearby or delivers. We ordered the other day and the food was made really quick and we were on our way. The food was absolutely delicious, will...

My favourite chinese take away in Otley. Ask chef for Chinese mushrooms and extra spicy if you like it. Plenty of choice, tofu dishes available. My best is chicken Kung-Po and szeczuan style dishes. Bamboo and water chestnut dish also recommended. Delivery service. Cash only.

Delicious food and friendly staff. Had the crispy chicken Kong Po and loved it. I'm already scheming another visit.

Excellent fresh food. Huge portions

Very good tasty Chinese food. Obviously prepared fresh and with care as it takes a little longer than other takeaways I've visited. Generous portions also. And friendly staff, look forward to visiting Otley again soon.

Fast delivery great food and lots of it for a low cost

Best Chinese in Otley. Full stop.

Food always very delicious and big portions. Tofu dishes available and additional extras on request (chinese mashrooms or extra spicy).

The best Chinese food in the local area. It's quite a low key place, but they have things on the menu you'll find nowhere else because the chef created them. I recommend the crispy chicken laatchi!