Based on 131 opinions finded in 2 websites
Opinions
East garden you holes , rang u at 620 and you kept me on hold while taking Two orders as I listened too what your customers ordered then took my order , to say it would be a hour which is OK, then I ring at 810 to ask when order was coming for you too say it's on its way , then five minutes later you call me too ask what I ordered and you would make it fast and send it now , you f holes I'm starving now .
Michael C . 2024-09-28
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Food and Service was a 10. We seem to only find the time to leave a review when angry. The food was that good i have to leave a good today. It was fresh, hot, quick and service was brilliant. I drive from ls14 every weekend just for this cause i know i won’t be disappointed. Love their selection offers helps when you have a family to feed. Thank you. East garden!… Keep smashing it …Keep being different. Best Chinese around leeds 100.
Nicky Thompson . 2024-07-06
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Always nice warm food and good service 5*
Ben Spink . 2024-04-28
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Avoid this shop. the food doesn’t have any taste to it and some of the order was missing. First and last time we order from here. Avoid at all cost.
Rod Scott . 2024-04-05
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Well i just can't describe how disappointed i was after collecting my food. I love chinese food,but that what i got from this shop wasn't chinese.It literally had no flavour only some bitter aftertaste. It was my first and last order in there.
Janina Ciparyte . 2024-03-29
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The food is always delicious tried other Chinese in the past never reached expectations like yours keep up the delicious food
Tia Spencer . 2024-02-18
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Just ordered the same meal I have ordered for the past 12 months at the same address...it turns up..half is missing and hair in my beef!!! Rung them to explain what was happening and asked them to send their driver to get their food and give me my money and got nothing but abuse down the phone...wasn't interested at all!! NEVER EVER order from these set of jokers.... In your reply you said that I ate my whole meal when I said there was a hair...actually the meal went in the bin because of the hair and the fact by the time I had finished on the phone to you the meal was cold...I have ordered the same thing for the last 12 months...2 gravy IS NOT 1 gravy and 1 prawn crackers which IS what I ordered..complete and utter waste of time and money.. £20 down and I was still sat there hungry so thanks for that...I can promise I will not be spending another penny!!! If you mess an order up then rectify it!!! All you had to do was send the prawn crackers which would have taken 5 minutes but instead my partner had nothing to go with his SF rice...instead you spend nearly 10 min on the phone to me and my partner playing dumb!!!! Custom lost because you couldn't send me what I ordered... you have robbed me of £20...like you where told last night on the phone!
Zoe Mccarthy . 2023-12-22
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Great food but staff don't listen. Got wrong starter. They came to "swap" even though the starter l ordered was £4 cheaper. Would not refund difference even though their mistake. Quite p'd off. The driver was sweet & tried hard to get refund. I said to him forget it, it's a principle thing. Keep as a tip.
Miss Green . 2023-11-30
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Just had a delivery arrived hot and looked appetising Won tons delicious and crispy,I ordered the mixed crispy noodles ,it was really nice good mixture and noodles were thin some soft some crispy, thoroughly enjoyed ,hubby ordered water chestnuts special equally tasty and fresh. We rang the order through the gentleman who answered was very polite and patient as we didnt have site of a menu ,delivery driver friendly Will definitely order again
Helen McGannity . 2023-11-24
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I've been getting takeaway from here for years now but today I ordered chicken curry ... I was so disappointed it was not to standard I couldn't taste no extra chilli or ginger the chicken was squishy and didn't taste right ... half the curry was packed out with raw onions ... I feel its not how it used to be and do feel very disappointed it used to be the best in beeston at one time but unfortunately its sad to say it but not anymore 😔
Narinder Panesar . 2023-10-10
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Ordered 5 meals for £15 and I truly belive it was one of the nicest Chineses I have had! Everything we chose was delicious and cooked perfectly. Even the chips where perfect which is rare as they usually end up soggy... Will order again 1000%
Casey Perrow . 2023-05-30
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Called 55 times, love the food but takes ages to get on a call.
karah lowry . 2023-04-27
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Really bad service. Food cold. Chips reheated and everything is onions and cheap vegetable. If you order food with meat then expect to be disappointed. I bet the spare are more like spare bones
FRUELIM LDR . 2023-03-05
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Absolutely disappointed, food came cold and was more like a onion curry instead of beef curry , didnt even eat it and ended up having to order from somewhere else and when I phoned up to complain and ask for money back they said nothing they can do and put phone down on me . Will not be ordering from them again So I don't know how to reply to your comment so like I stated I did not eat your food and is still here if you want to send your driver to pick it up
lazer bro . 2023-02-25
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Ordered from here yesterday and I must say the food was absolutely gorgeous. The estimated time for delivery was correct too. Great value for money as they do 5 items for £15 very worth it. Best Chinese takeaway around in my opinion
Ellie . 2023-02-24
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Absolutely disappointed, food came cold and was more like a onion curry instead of beef curry and when I phoned up to complain and ask for money back they said nothing they can do and put phone down on me
Samantha H . 2023-02-24
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Got a delivery today gave driver tip said 1 hour to 1.5 hours came in 40 mins a bonus as was hungry but was really cold couldn't eat it and full of onion never seen so much onion in a curry very disappointed going to look else where from now on
Right Left . 2023-02-14
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Great food and great menu choice plus 5 dishes for 13quid can't complain at that
Carl Whitaker . 2023-01-11
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Absolutely beautiful food everytime we order. Years now we have used East gardens.
Leanne Gordge . 2023-01-06
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Used these for over 10 years. Won’t go anywhere els! It’s Allways nice when I order, no problems.. Allways happy to help too!
Rebecca Airey . 2022-12-30
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I always order form here and it's always lovely and I'll never go to another Chinese. But unfortunately yesterday I ordered over the phone, delivery took over an hour, plus I ordered a chicken curry - whilst I was eating it, I noticed a prawn in my curry ( which I'm allergic too ) and what looked to be beef meat, and very small amount of chicken. I only didn't ring to complain because I waited a while for my order. But unfortunately its put me off on ordering again for a while.
Eleanor Bowers . 2022-12-03
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Absolute jokers. 1hr 25mins for food to come and when it come salt n pepper chips defo been re heated ive been one of them guys thats been smashed n woke up n munched cold food half cut still so i no the taste n thats defo re heated chips. Im a regular customer n the quality of food in past few months is shocking and defo gonna have to look elsewhere.
Kadie 2012 . 2022-10-26
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I loved the food. Such great value for money aswell. Definitely recommended. They have this deal £13.50 and trust me enough food for 3 people m.
sebastian o . 2022-09-24
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Love this Chinese been using them for years freindly staff good food and I've never had any issues with any food I've bought here the foods lush
Lee anthony Tate . 2022-08-05
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The lady on the phone was very polite and magnificently polite when it came to explaining my options on the "5 mains for £13.50" offer which is, by the way, really good value. The food arrived a lot sooner than promised, boiling hot, and the delivery person was a darling. The food itself was beautiful. Very soft and plentiful beef in the chow mein, plenty of fresh veggies in the curry and the sauce of the crispy shredded chicken is something to write home about. I never intended to eat as much as I did but couldn't stop, seriously, that's some lovely grub!
Steff H . 2022-07-26
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This is disgusting the food was horrible and slimy..took 15 mins from ordering to delivery the staff was so rude when we rang to complain the owner turned up to my house with an attitude and tried to say I was lying gave them the food back apart from the wantons as I ate them and then tried to charge me £8 for them .disgusting food and behaviour
Nicola Turner . 2022-07-01
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Absolutely brilliant food and service staff and drive really polite give it a try good quality food and service xx
David King . 2022-06-29
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Very nice food and excellent service, very friendly and polite. Keep it up . Well done , keep it up!
Louis N . 2022-06-26
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Excellent food, amazing quality for price. Especially the 5dishes deal. Friendly staff on phone and polite drivers. Can’t fault. 5stars
Faisal Iqbal . 2022-06-25
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Very nice food, good value for price, I recommend anyone to try the 5 dish special offer, I eat here very often and it’s been lovely every time
Nathan Mortlock . 2022-06-25
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Good food , good prices 5 dish menus is a great deal , customer service is great. Definitely recommend👍🏼
Sasha Britton . 2022-06-25
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The 5 dish deal looks like good value but the quality isn't there. Rice definitely not fresh guessing reheated, chicken like jelly, and pork tough. Sauces all a bit bland. Won't be going back.
Elliot Speight . 2022-06-23
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Ordered food 2 hours ago and still sat waiting. Rang twice and told 10 minutes that was an hour ago!! Then they cut the phone off for abit and now telling us its on its way but dont even have our address to hand to check!! Shocking its never usually like this
kirstyj452 . 2022-06-19
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Got the 5 dishes n they wa nasty chow mien that dry it just stuck together n half of order was wrong im not 1 to complain but nothing nice about it at all
Louise Duce . 2022-05-17
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Always spot on with the food. Extremely friendly and always delivered quickly. `Wouldn't go to another Chinese.
Cam Friend . 2022-04-21
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Best takeaway going Cheap and good food
natalie skelly . 2022-04-13
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Never eat Chinese really but I will be now! Food was banging and ready fast and also very cheap. Good quality, good service and good value for money
Ben Rickerby . 2022-04-13
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Amazing service. Tasty food! Was wowed by the prices too. 5 dishes at a discount - plenty to go round for a family of 4. Cannot be beaten on value!
Chi Mbangsi . 2022-04-05
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1HOUR AND A HALF AND STILL WAITING AND PHONE CONTINUOUSLY ENGAGED FUMING
Suzanne Plowright . 2022-03-27
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Tried for the first time tonight and it’s unreal, huge amount of food, quality and quantity though, one of the nicest takeaways I’ve eaten from, this was when I’d finished😂
Catherine Kelby . 2022-03-20
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lovely food we always get the 5 dishes from the back of the menu and it is always thoroughly enjoyed by us all so much choice on the special menu so every body gets what they want would definitely recommend
Gaynor Doyle . 2022-03-17
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amazing food excellent value and nice service
LL jim . 2022-03-15
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I ordered this takeaway last night,I go to this place very often and I found a strand of hair in the ribs in OK sauce. Very disappointed! My partner vomited at the sight of this!
margaret_Cairo12 . 2022-02-25
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Wow!! The food was amazing, very tasty we got 2 lots of the 5 meals £12 fed 4 of us with plenty left over definitely will be back again 😀 Rgus place was recommended by my husbands colleague at work so thought we would drive over We live 20 mins away but the drive was well worth it for the food
Lyndsey Phillips . 2021-11-27
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Well every time I order i order from the 5 dish's for 12.50 and I must say for 13.50 as there is a £1 delivery charge the Food is always 👌and piping hot. more than enough for one person and as my frend discovered today definitely enough for 2 possibley 3. delivered on time as always thank you very much for your service its much appreciated
Damian Tipple . 2021-05-16
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The food is amazing for the price I've ordered for over a year. I've had 1 mistake on my order and I order 3 times aweek so not a problem. The lad who answers the phone is so polite. He talks to us as I excepted to be spoken so polite not like another of takeaways big thumbs 👍 up to him
ZzLaitonzZ Laiton (Robbo) . 2021-03-27
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We’ve ordered from here for a long time, but last night we ordered food and there was an insect in the food! We both felt sick. They were rude when we returned the food. We’ll never be going here again. It was a disgusting experience. We don’t even want to give 1 star but there isn’t an option for 0.🤮
Pandemonium2020 . 2020-11-21
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We’ve ordered from here for a long time, but last night we ordered food and there was an insect 🕷 in the food! We both felt sick.They were rude when we returned the food. We’ll never be going here again. It was a disgusting experience. We don’t even want to give it 1 star but there isn’t an option for 0.🤮
Kam Pret . 2020-11-21
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Ordered for my family never had a problem but wow absolutely disgusted at there food needs health and safety rice was reheated when contained chicken then there’s a fresh portion they brought back because I complained
Yvonnetownend202014 . 2020-10-14
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Great food never being disappointed
Ernest Cooper . 2020-09-11
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We have been ordering meals from East Garden for years and I honestly can say the food is always very good. We love the 5 meal deal and so does our family and friends. We love making a family buffet from the wide choice of dishes on the menu. Thank you East Garden.
Sarah Doyle . 2020-08-16
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Food not very nice no veg in chow mein n very greasy. Food is vile wouldnt give my dogs it n there very ignorant dont even want to give them 1 star
L Duce . 2020-07-03
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Would have gave 0 if I could first time ordering from here last night spent £28 and the food was cold and disgusting Singapore special chow mein was that dry we couldn't swallow it the salt and pepper chicken pieces were dry and not chicken hardly any seasoning on sweet and sour chicken balls were greasy and full of fat never again
Elisa Wood . 2020-04-04
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I've been getting a take away for over 10 year's and no complaints from me ☺☺
David Eastwood . 2020-03-12
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Very nice food will be use ofen👍🏻👍🏻👍🏻👍🏻👍🏻
Changlai Wang . 2020-03-11
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The food was good, unfortunately they misunderstood the number 80 for 18 when trying to order, over all not a bad experience not the best either.
Nathan To . 2020-02-27
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What a joke this place is nearly 2 hours after I ordered n still no food then turns up after I said dont want it after it's been in a delivery car for nearly an hour n demands money when I've ordered from somewhere else yeah right am gonna pay for clap cold food
Dawn Drazkiewicz . 2019-10-30
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I've been longing for nice Chinese food until I found this little gem. Seriously, 5 (out of 81) dishes to choose from their special menu for £12, you can't find a better value for money than this. The salt and pepper chicken wings is a must for anyone who is seriously looking for "proper" Chinese food. Even my 3 fuzzy eaters (wife + 2 daughters) have their thumbs up.
davidcktong . 2019-08-22
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Love the food but no menus and the online prices are wrong
P Hancock . 2019-06-05
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Recently had a party and decided to order chinese instead of doing a buffet. Loved the 5 dishes for £11.60 offer, so ordered four of these, which meant I had 20 different dishes. Added some spring rolls, rice and chips and there was more than enough for my 14 guests. Ordered at 5pm, and asked for delivery at around 7pm. Food arrived piping hot at 7pm on the dot! Excellent service, quality food and exceptional value for money. Highly recommended.
Allain151 . 2019-04-26
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Orderd from there last night and I'm still being sick this morning, all I had was chicken fried rice chips and gravy! Feel like I've been poisoned what a waste of £15👎
Casie Barnard . 2019-04-13
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DO NOT ORDER FROM THIS TAKEAWAY!!! Placed my order with the RUDE receptionest to then ring back an hour and half later and be told my takeaway was on its way, 20 minutes later still no takeaway so i phoned up again to be spoken to with utter disrespect and the phone slammed down on me. Disgusting to say i have been ordering from here regulaly they will never get my custom again!! Rude and disrespectful and fail to delivery your order when youve been waiting almost 2 hours!
PaigeSxx . 2018-11-29
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I can only give my honest unbiased opinion, I have just had a meal from their special menu, any 5 choices from a good selection (80 I believe) for £11.60 the food is really good, tasty and excellent value, delivered exactly at the time given, the best takeaway that I have had the pleasure to eat in a long time.
kat1957777 . 2018-10-27
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Really nice food for great price
Lorraine Young . 2018-09-25
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Love the budget meal 5 items for 11.60
Sarah Roberts . 2018-09-08
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Take no notice of the bad review above, we've used this take away for years and the food is lovely. They offer 5 dishes for £11.40 which is really good value. The delivery service is efficient and quick. We've never had a problem at all.
peteb425 . 2018-08-19
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Their customer service is rubbish & the food is tasteless won't be going back again
Trina Scruton . 2018-07-15
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Order here every time we want a Chinese but tonight has been one of the worst experiences we’ve had with this Chinese. The girl on the phone sounded like she had no clue what she was doing even when we asked for a certain meal (which is on the menu) was so confused. The food arrived and we noticed some dishes were wrong.. even though we order the same every time. We rang up and told them but the girl on the phone said “oh” so after getting more annoyed we asked to speak to the owner who then said they would get the driver to bring the dishes we actually ordered and we have to give the others back.. they’re obviously going to use them for someone else dish (sorry if that was you😂) so anyway after eating the dishes that did come that we ordered the others still haven’t arrived. After finishing our food (25-30minutes since ringing back to complain) our correct dishes came. Food was cold and tasteless. This place has really gone downhill. Will be looking for somewhere else in future.
taylorj94 . 2018-07-11
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Rude staff asked to have noodles instead of chips was told "no go elsewhere" AVOID
Nigel 81 . 2018-06-07
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We ordered the 5 for £11.60 two chicken chow mein, two sweet and sour chicken and vegetarian spring rolls. We also got fried rice and chips so I’m total £15.10 which is an amazing price. Food was really tasty. Sweet and sour wasn’t too sweet or rich so didn’t make us feel dirty afterwards which was great. The only thing I marked them down for was they could have better telephone manners as after I’d placed my order they told me the price and hung up before I could ask for an ETA..
Lee McLean . 2018-06-03
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Ordered my food from here for countless years and never had a bad word to say, excellent value for money
Zahkiya . 2018-03-12
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Only Chinese we go to in leeds. Great service.
susan Q . 2018-02-21
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Was looking at the menu from outside and noticed some hideous looking thing sitting there on the till on the phone whilst stuffing her face with a spring roll,grease hanging off her lip.rather off putting.went elsewhere.
darren biddles . 2018-01-06
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We order the five dishes for £11.30 regularly without so much as a hiccup in the past, but tonight we ordered the same dishes as always, special fried rice which tasted rubbery! Chicken chow mien which smelt like the chicken had been used from a week ago never mind the smell! Special curry the mushrooms tasted like they had been kicked around the floor then sat in battery acid for ten minutes before been served on the plate! Beef in black bean sauce the beef tasted awful and there was far to many peppers in the dish to distinguish between the flavours! Chips which look like last nights left overs! The only thing that tasted and smelt fresh was the prawn crackers, needless to say we won't be ordering from them again anytime soon, I would advise other people to use an alternative Chinese as we will be ourselves in future.
kerry seaman . 2017-12-05
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Ewwwwww yuk yuk blahhhhh .waste of money rather go round the corner and a few streets away to 168 ..food is terrible,,,👎👎👎 fried rice was swimming in grease and what looked like dish water...... think the bin threw it up and sent it back ...💀
paul john sykes . 2017-10-28
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Spend 12 pounds for 5 meal deal. Beef chow mein wasn't nice. Beef in black bean sauce wasn't fresh. Tasted funny. Not happy
Vee Vee . 2017-07-01
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Five meals for a little over a tenner. Tasty ones at that! Does a review really need much more? If you've never ordered from these guys then give them a go, they're good!
Phil Rochester . 2017-05-16
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5 dishes for £11 is great! The food is always delish too
Laura Noble . 2017-04-11
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Absolutely appalling food cold chicken tasted off
michelle mcelhatton . 2017-01-10
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Great food and the 5 dishes for £11 is brill
Karl “Rhino” Kay . 2017-01-09
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Bloody fantastic Chinese, use it at least twice a week and wouldn't go anywhere else!
Victoria Craven . 2016-09-28
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Absolutely appalling! Just received my order after over an hour waiting to get my food raw! Not even cooked enough to eat it! Call them to tell them I want something that is cooked and the horrible woman on the phone starts shouting down it! Do NOT ORDER FROM HERE EVER! I'M GOING TO CALL THE KITCHEN HYGIENE in the morning and show them what rubbish they sent me, raw uncooked food!
Tara Chalmers . 2016-09-12
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1hour and 45 mins to deliver food? when they told us 40 mins!! Kids in bed by time it arrived, we gave them a second chance after last time messing up our order (then she wouldnt sort it out either), and food being cold, but they havent improved, sorry ever wont use again....
366craigsmith . 2016-06-02
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I don't know about the last comment , it was rude and very wrong , 5 meals for less than £11 plus delivery is good value and the food is very tasty and hot , people should be able to comment but insults like previous commenter are not correct. 5 MEALS FOR £10.50 HOW CAN THEY MAKE A PROFIT??????
stephen roberts . 2016-01-23
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Used East garden for 10 years. But after 2night never again. Screwed up my order and wouldn't put it right. Why would order 1 dish we don't like let alone 2 of them. Lass on phone was so rude when i phoned to complain. Was so looking forward to it and all I want to do now is cry. Better go and make my family something else for tea.
Marie Waite . 2015-12-19
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bloody terrible place charged me more then i was ment to pay and girl who takes orders need to go bk to school as she is thick as f*** .. my food was freezing 👊👊
Amber Lewis . 2015-10-24
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Creo que lo mismo. Nunca tuvimos un problema antes hasta esta noche. Hicimos un pedido cuando llegamos estaba mal. Llamé fue mi culpa igual que otra crítica. Persona tomando la nueva persona algunos pedidos nunca hablaba antes era muy grosera diciendo que no pedir realmente necesita ayuda en servicio al cliente I am estaba echando humo sobre lo que ha sucedido orden de ellos todo el tiempo. Algo que podría haber sido puesto adecuado de estupefacientes fuera de proporción gracias a una persona que se me subió poco tiene que aprender algunos modales. Nunca orden desde allí hay más lugares de mucho.
Meeeeeeenoooo . 2015-05-29
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Recepcionista tomó nuestra orden por malo entonces me dijo que era mi culpa. Tuve que repetir mi pedido cuatro veces en primer lugar porque ella tenía otra conversación mientras en el teléfono para mí! Frío y repetía comida! Recepcionista era desagradable y agresivos cuando llamé para quejarme y solicitar mi pedido real ... Que se negaba, se rió y colgó!El peor servicio al cliente y comida horrible
Boobookachoo . 2014-05-28
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Used this takeaway almost every friday not any more tasteless curry and warmed up chips terrible.
karen lawton . 2012-11-21
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1458 Opinions
The best Chinese around - tried lots of places whilst it’s been closed and nothing compares ! When are you re opening?! The food is amazing! No one can do the the hot and sour soup, and salt and pepper spare ribs wings atall the same way! Along with the rest of the food.
617 Opinions
Driver was rude impolite and aggressive after he wanted me to go out and get our order as he said he wasn't allowed to enter the communal area ?.the oyster sauce had no flavour and badly cooked the curry was watery and no flavour not.recommended
113 Opinions
Amazing food and how they have it ready in 10 mins always amazes me! Best Chinese in Otley!