Based on 1.458 opinions finded in 3 websites
Based on 1.458 opinions finded in 3 websites
Opinions
The best Chinese around - tried lots of places whilst it’s been closed and nothing compares ! When are you re opening?! The food is amazing! No one can do the the hot and sour soup, and salt and pepper spare ribs wings atall the same way! Along with the rest of the food.
Harpreet kundola . 2023-07-15
MORE AT Google
Food was cold. Phoned about it and was told it wasn't as it had been made and sent straight away
Simon Foster . 2023-04-29
MORE AT Google
So this is the frist time we have used jade Gardens and I have to say I read the reviews did not look gd for them but trough I would still give them a go and come hot driver polite food very nice as well
David Heron . 2023-02-23
MORE AT Google
Wow just wow. Trust me if I wrote a positive review then you know it’s good. Chicken balls super freshly cooled chicken juicy on the inside. All the dishes with prawns were amazing. Fresh fresh fresh. The duck was off the scale. Had duck from takeaways before which when delivered was like over cooked cardboard. This again was cooked to perfection. Crispy skin amd the meat moist. I called them to send praise to the kitchen. Would I recommend hell yeah !!!! Take a bow guys 10/10 from me x
charlotte easter . 2023-01-27
MORE AT Google
Good food but the timing is letting it down nearly 2 hours for a delivery
Dan Theman . 2022-12-23
MORE AT Google
Used to be good. However.... currently waiting 2.5 hours for 3 items. Best awaited slop in town. 😒
sas . 2022-11-27
MORE AT Google
2:30 mins waiting for delivery, 2 phone calls during the time, saying its next door, till finally cancelled the order
ignas jank . 2022-11-25
MORE AT Google
This is my favourite Chinese take away in Leeds. Food is delicious!!!
Angelika Cierpka . 2022-11-19
MORE AT Google
Food is amazing along with taste and portion size. Highly recommend. Sadly it is in desperate need of a interior face-lift. As a regular customer for over 15 years its decor hasnt changed or even had a freshen up. Looking very tired indeed..
Rae Ozzie . 2022-10-16
MORE AT Google
Had a takeaway from jade gardens a few weeks ago the food was lovely
Ken Dempsey . 2022-09-20
MORE AT Google
You should seriously be ashamed. In the current climate a Chinese is a treat so to pay nearly £30 for a meal that gets delivered 3 hours late and clap cold is embarrassing to say the least. I remember now why we stopped using Jade Garden a few years back… same reason, like to get the money just not keen on delivering the food. Seriously think twice about being ripped off
Sue Robinson . 2022-08-09
MORE AT Google
Warning ordered delivery via just eat no food delivered, Jade Dragon not interested in resolving. No food ! No refund!
Philip Wilkin . 2022-04-16
MORE AT Google
Rude telephone staff that don't respect your money, I don't buy from there anymore.
Daniel Lynch . 2022-04-10
MORE AT Google
2.5 hours wait for our food tonight...its just arrived and its cold..we order weekly from here..never again!
M J . 2022-02-19
MORE AT Google
Ordered through one of those website things that are so impersonal and don't really inspire, we'd never used a local Chinese before but picked this one because we knew where it was so knew it was probably a 'real' kitchen. The food exceeded my expectations, the food was very tasty, each dish had distinct flavours which isn't always so with Chinese, and unlike many takeaways the dishes were NOT stuffed full of onion to hide the fact there's very little meat. We had a set menu as it was a very good deal and the soup portions were extremely generous.
jacqui371 . 2022-01-31
MORE AT TripAdvisor
The most delicious Chinese food I have ever tried. Can see that food was freshly cooked.
Hai My Hoang . 2021-11-13
MORE AT Google
The food is beautiful you can tell it is cooked from fresh. I would definitely recommend the wan ton soup. The only problem is it can be a long wait (1hr 45min) especially on Friday and Saturday night but that's because the food is so good
Missy B . 2021-10-15
MORE AT Google
See attached photo, it will explain in full detail, this Takeaway also goes by the name of New Jade Gardens
Huss R . 2021-06-28
MORE AT TripAdvisor
Mostly love the food here, but had chow mein last week that was really overcooked. Wouldnt put me off going back though, these things happen sometimes.
Ronnie Sinclair . 2021-02-20
MORE AT Google
To me it's not just about the food but the experience of purchasing as well. There is good parking to go and pickup or you can use one of the popular delivery organisations. I found the staff so helpful in choosing my meal and having small tweaks to customise our preferences. Which they did so willingly. Due to the busy period i was told it would be 20 min. I was asked to wait outside or in car because of the covid restriction, which I was happy to do so. After 15 minutes the staff member came out of the shop searching the cars parked around the takeaway looking for me. I found this to be most excellent. Instead of allowing to food to sit around they came a looking which I found pleasing. The food was brilliant to. Cannot recommend this place enough.
Ikky Bobby . 2020-10-31
MORE AT Google
La comida aquí es increíble, es sabrosa, fresca, a buen precio y excelentes opciones y menú. Sin embargo, los conductores de reparto consideran apropiado tratar de entregar su comida en una puerta cerrada en el patio trasero. En lugar de caminar 7 metros aproximadamente hasta la puerta real de la propiedad, dejaron mi comida en la calle frente a la puerta trasera. No se hizo ningún intento de alertarme sobre el intento de entrega a pesar de proporcionar mi número de teléfono, recibí un correo electrónico para indicar que mi comida tendría un retraso de 40 minutos, la hora del pedido sería a las 17:58, la confirmación por correo electrónico indicó que la comida llegaría a las 19:20. Esperé hasta las 19:40 para darles más tiempo, al llamar a la tienda y dar mi dirección indicaron que no se recibió ningún pedido, les ofrecí el número de pedido al que volvió a pedir mi dirección y respondí que había sido entregado hace más de una hora , después de una discusión, finalmente llamó al conductor que le informó que estaba afuera de la puerta. Confirmé que había verificado y que no había ningún pedido, miré por el callejón desde mi jardín delantero para ver mi comida esperando en la calle en mi puerta trasera. A continuación se muestra una imagen de mi comida 'entregada' y la segunda imagen es desde mi jardín delantero hasta la puerta trasera, sin saber por qué el repartidor no podía caminar un poco más.
Keeley H . 2020-09-01
MORE AT TripAdvisor
i ordered tihis meal tonight, i rang the restaurant itself and spoke with i think his secretary i asked to speak with the boss but, she replied his english was very poor and that she would have to translate my order to him and my enquiry as to why the meal was such a disaster. She then informed me to got to Just Eats App and explain what the problem was and that i would be offered a full refund. The Quiry was the Rice was so hard to digest i felt as though i was eating rubber. Even the egg was hard like a nut. The Prawn Crackers were as greasy as anything not much crunch to them. I therefore am requesting a full refund for my meal as it was a disater and not fit to feed an animal..
Zebedah . 2020-08-08
MORE AT Just Eat
Have ordered from here before and it's been nice but really disappointed this time. Such a waste of £24! chicken balls were tiny and dry, skewers were tasteless and greasy, chicken curry was bland and they didn't pack the prawn crackers that we paid for! Only okay part was chips and fried rice. Would never order again. We left over half of it. It was only 'on time' because they changed the delivery time to 22.20 (ordered it at 21.02!). We went to cancel but we're told we would have to pay 50% as they had started to prepare it which at 21.20 is hard to believe. Sorry for harsh review but it was terrible!
Isabel . 2020-08-01
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Excellent food and good delivery time with excellent customer service, slight problem as my fried rice was missing from the order but rang the restaurant and they sent it around straight away, Awesome customer service. Thanks Fabian
Fabian . 2020-07-26
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The chicken chow main was lovely will definitely order again and the mix starter was well filling can not wait to order from here again lovely service.
Sarah . 2020-07-17
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Good food & friendly staff. Can be very busy at peak times
Eamonn Gilmartin . 2020-07-16
MORE AT Google
Food was OK, but the portion of spring rolls for the price is a joke, two little things for £3:20, we normally get at least four big ones for that price,four of us had half each lol, won't order again.
John . 2020-07-15
MORE AT Just Eat
Not what it used to be. A shame.....
Inder Sirha . 2020-07-14
MORE AT Google
Hot and very tasty food! Would recommend and definitely come back
Natalie . 2020-07-07
MORE AT Just Eat
I regularly buy from here, but for the first time the food was inedible. The food tasted like it had some sort of cleaning agent in it, like washing up liquid (I don’t know) but as a result the food was binned.
Carmel . 2020-07-05
MORE AT Just Eat
Great food as always, nice and hot and fresh tasting.
Martin . 2020-07-04
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Good quality food. Very hot in temperature. Will highly recommend and use again.
Keely . 2020-07-03
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The Driver called my sister to say my delivery was ready outside. I had to go out side in the rain? I live it flat 3rd flood normally the delivery men come to my door. It’s very rare they don’t.....
Jenny . 2020-06-28
MORE AT Just Eat
Came early and was all beautifully cooked, the food tonight was amazing plates were empty :)
danny . 2020-06-25
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I ordered at about 6.30pm and was informed that the estimated time for delivery was 19.40, which was disappointing as I was hungry! So I was delighted when the food arrived at 18.45! Thank you Jade Garden.
Dilys . 2020-06-23
MORE AT Just Eat
Excellent! Ordered the mixed starter, chicken with cashew, crispy beef, special fried rice, crispy prawns, salt and pepper chips and Singapore noodles. Loved every mouthful and very pleased with what we ordered. Large portions, cooked fresh and arrived on time. Plenty for leftovers. Will order again 👍🏽
Ria . 2020-06-21
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unfortunately first and last time i’ll use this chinese quite greasy and tasteless
Sharon . 2020-06-21
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Really easy to order, quick delivery & really enjoyed the food.
Teresa . 2020-06-11
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Sadly they were an hour and a quarter over the initial hour estimated from ordering time. Crab soup is that pink fish strip stuff and tasteless but duck nice, beef in oyster ok. Food needed reheating - they’ve been better before though 🤔
Kate . 2020-06-11
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It took 2 hrs for delivery and when it came the chicken was grey and full of gristle they did replace it but was still the same, wont be ordering again
Samantha . 2020-06-07
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Food not bad but delivery can take up to 2.5hrs from making order. Think its time to try elsewhere
liam . 2020-06-06
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Poor quality food. Nothing like the Chinese takeaways I have had before
Christine . 2020-06-05
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First time ordering from here and will defo use again
Cheryl . 2020-06-03
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Plenty food enough for 3 people taste lovely deffo will order again
Janet . 2020-05-30
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Hands down the best Chinese food in leeds, we have tried a few different places but non are as nice and consistently nice as jade garden. Wouldn't get Chinese from anywhere else.
craig . 2020-05-30
MORE AT Just Eat
That chilli beef ona serious peng ting
abi . 2020-05-29
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Wow fast delivery and delicious food! Made my lockdown birthday, thank you :)
Josie . 2020-05-28
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I ordered deep fried sweet and sour king prawns. The sauce did not seem authentic and appeared to be from a jar. There were not enough vegetables in the sauce and no pineapples. The sauce was watery. The prawns were not crispy. It’s my first tome ordering from this restaurant and it left a lot to be desired. The food was also delivered late.
Jojo . 2020-05-26
MORE AT Just Eat
As above - good quality food delivered bang on time. (Restaurant service not applicable) Perfect.
David . 2020-05-24
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Food arrived 3 hours after ordering, when it finally arrived the food wasn't very warm and not edible, the rice was undercooked and the chicken was over cooked and the curry was flavourless. My i add when the food had come most of my children where tired and past it.
Sarah . 2020-05-24
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Excellent, as always. Thank you x
Martin . 2020-05-24
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Waited 3 hours for the food to arrive, ordered duck and pancakes and the duck had totally dried out, tasted like it had been waiting in the box way too long
Leon High . 2020-05-24
MORE AT Google
Excellent and even got free prawn crackers thanks :-)
Anna . 2020-05-22
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Excellent food and good customer service and very friendly drivers
Fabian . 2020-05-22
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Massive improvement from last time, was early, was hot, n was yummy 🤤😋🥰
lucy . 2020-05-22
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Perfect as always, super quick delivery too!
Bettie . 2020-05-17
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Love Jade Garden, best Chinese food! 😄😄😄
izabela . 2020-05-16
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They were very polite when we called to check and the meal was delicious , piping hot and we ate it all 👍👍👍
CARTER . 2020-05-16
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Amazing quality food + big portions great for the price!
abi . 2020-05-15
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Disgusting!!! Don't Eat Anything From here!!
Jason . 2020-05-14
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Had an issue with spilt food so sent back and restaurant kindly sorted a fresh order delivered back to me again so hence a delay on timing. Food is beautiful very tasty and highly recommend. Restaurant did all they could to rectify and can’t wait to go sit in once we are back to normal somewhat :-)
Anna . 2020-05-10
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Decent food at a reasonable price. Ordered crispy wan ton assuming it would be veggie but was prawn, so could do with a little more detail on the menu. Otherwise tasty and hot.
Simon . 2020-05-10
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Under New management from last weekend so be interested to see what happens.
Liam . 2020-05-09
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Amazing salt and pepper chicken and chips
Kayal . 2020-05-09
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We were missing our curry on the order. We called the restaurant and they said it has been packed as checked with the chef and the packer. She said the delivery guy would call me and redeliver. After 30 mins nothing came and all the other food was cold so I called the restaurant again who said they had attempted to call and the food was delivered.. which is wasn't ! I found the staff very rude and refused to put through to any boss or manager. The customer service shocking. We had half a COLD Chinese meal. We were disappointed and it ruined our night in!
Radhika . 2020-05-08
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Absolutely amazing service and food was delicious
Ryan . 2020-05-07
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thank you great food nice Delivery drive to
paul . 2020-05-06
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Lovely classic chinese curry, plenty of meat and not too padded out with onion so v.happy! Also prawn crackers !!!! xxxx
AMBER . 2020-05-06
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Cold Partner put hers in the bin
Tony . 2020-05-05
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Food tastes good but its freezing cold and the restaurant didn't even apologise just made excuses, basically made out like I was making it up
lucy . 2020-05-01
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Loved the food would definitely order from here again! The waiting time was nearly 2 hours understandable in these circumstances but would have liked it a little earlier. Food was brilliant though 👍🏼
Demi-leigh . 2020-04-29
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Hands down the best Chinese in Leeds (trust me I've tried a lot) always nice on the phone and the delivery driver is friendly and polite, I order from here a lot and never had a complaint
Laura . 2020-04-28
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The delivery driver was very friendly! Food was amazing and was very hot! My partner doesn't normally like Chinese but he loved the chicken curry! Definitely will be ordering again thank you! X
Emma . 2020-04-26
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Im fussy about chinese and ive eaten from most in north leeds area , nobody usually makes me think WOW thats nice, well these are the exception, Chicken and sweetcorn soup "Best ive ever had", beef curry "Best ive ever had", prawn toast and special fried rice "best we have had" i will definitely, definitely be re ordering **********
si . 2020-04-23
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Delicious food, delivery time was fair considering how busy they must be. My new favourite takeaway.
Andrew . 2020-04-23
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Food was good, tasted delicious and the food was still warm too. Delivery was within time set.
Diana . 2020-04-21
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Really enjoyable meal and picked up when the app stated our food would be ready.
James . 2020-04-19
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First time i have used jade garden and will definatly use them again. i ordered as my usual chinese was closed, I`m glad i did. really nice and quality of the whole order was perfect !!
Lee . 2020-04-17
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By far the best Chinese takeaway in Leeds. The hot and sour soup doesn't have the chillies in it like other places which means I was able to enjoy it and I didn't have to fish them out. The crispy aromatic duck is tasty as well, the duck was a little dry but you wouldn't notice when everything was put together in the pancake. I love the fresh sweet and sour chicken as it's as as close to being authentic as you could find in Leeds. It's the second time I have ordered from here and I will order again in the future.
Clarisa . 2020-04-14
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Even my extra picky children devoured everything
Lily . 2020-04-09
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Si bien aprecio que la comida para llevar puede estar más concurrida en este momento, esperar 3 horas y aún así no hay entrega es una broma incluso después de llamarlos 90 minutos después de que se realizó el pedido. Si no puede entregar, no tome pedidos. Son las 9 pm y mi esposo es un trabajador clave y se levanta a las 5 y no ha comido.
Jayne68 . 2020-04-09
MORE AT TripAdvisor
I ordered my food at 8:30pm estimated delivery time was 10pm and it arrived at 9:30 the food was very nice I got a call from the Chinese saying something I'd ordered was out of stock the guy on the phone was very polite and amended my order correctly I will be coming here again
Stuart . 2020-04-08
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100% Tasty meals every time. . Would not order chinese from anywhere else. Thank You Jade Garden Staff. 👍👍👍👍👍👍.
Lynne . 2020-04-03
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Waited 2 and half hours for food that still isn't here I hope its nice food got to be in bed in 10 mins because I am a key worker disgusted in this
Zac . 2020-04-02
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Food very late and very cold! Rang restaurant was told lots of orders! Surely don’t be greedy and take so many orders then.....
Ayshea . 2020-04-02
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We ordered at 5 and was given the expected delivery time of 6:20 to which the food was actually delivered at 6:30. Obviously it is expected during a lockdown and more people ordering. The delivery man was lovely as was the gentleman who answered the phone when I called to check on the food. The food was good quality and tasted lovely with good portion sizes. I will be ordering again. Thank you.
Janet . 2020-04-02
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Food great Delevery on time All good
craig . 2020-04-01
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Thank you for great food and amazing service during these times :) stay safe !
Carmen . 2020-04-01
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Always really good food and we love the lady at the collection counter, she's always chatty, friendly and makes you feel relaxed and happy 🙂
Lorna . 2020-04-01
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I think £11.20 is a little expensive for why it is, but I enjoyed eating the meal.
Thomas . 2020-03-31
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Food was nice the lady I spoke to on the phone was nice she answered all my questions and was helpful I love the sweet and sour chicken balls
davia . 2020-03-29
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Amazing food x stay safe and thank you
Paul . 2020-03-29
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Food was later than stated but understandable under the current circumstances. Worth waiting for when it arrived - really good quality and will definitely use again.
Julie . 2020-03-28
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Lovely staff and gorgeous food. I will be visiting again. Thankyou :)
Sophie . 2020-03-26
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Legendary Salt & Pepper Chips - trie them. Tofu sweat and sour spot on. These guys are great.
Tim . 2020-03-25
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Amazing. Every single time without fail. Will never buy from another Chinese. Keep it up!!
Cheryl . 2020-03-23
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Excellent meal from Jade Garden last night - hadn’t tried it before but there was a few of us so we all ordered different dishes and each one was great. Particularly recommend the hot and sour soup. Food wasn’t oily and was full of flavour. For such a busy evening, they delivered earlier than expected too. Definitely ordering again.
Emily . 2020-03-22
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Prefer other Chinese takeaways in the area. Not awful, just ‘ok’
laura . 2020-03-21
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When ordering, the estimated time was 35-50 mins. When the order was processed, the delivery time was then given as 1h 5 mins. It then turned up 10mins after that.
Richard . 2020-03-05
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This place is the best it’s good on price and the shop owner Is lovely if I was lesbian I have her
Evie Woodhams . 2020-03-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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131 Opinions
East garden you holes , rang u at 620 and you kept me on hold while taking Two orders as I listened too what your customers ordered then took my order , to say it would be a hour which is OK, then I ring at 810 to ask when order was coming for you too say it's on its way , then five minutes later you call me too ask what I ordered and you would make it fast and send it now , you f holes I'm starving now .
57 Opinions
STAY AWAY FROM THIS TAKEAWAY!!!! Absolutely disgusting. One of their staff members are going around calling people b*stards over the phone and are very rude and interrogating. I live over the road in a block of flats and all I can hear is their telephone ring tone over my television. Absolutely disgusting how she delt with it !!!!! Never buying from here again!!!!!
616 Opinions
Driver was rude impolite and aggressive after he wanted me to go out and get our order as he said he wasn't allowed to enter the communal area ?.the oyster sauce had no flavour and badly cooked the curry was watery and no flavour not.recommended
110 Opinions
Amazing food and how they have it ready in 10 mins always amazes me! Best Chinese in Otley!