Charcoal Kebab Tandoori Centre in Harrow

We went to eat the lunchtime menu Very disappointed The curries came first with rice We were told we have to wait for the chapaties which took 15 minutes to come By that time we had eaten the curries and rice so asked for more as they had told us we could have eat as much as we like Now we were told wait for the curries That took another 10 minutes by which time the chapaties were cold We had to ask for pappadums and salad which was included but not served to us The lassi was so watered down might as well not have served us I asked for ice and was told they have no ice! The service is non existent They could not even get the basic right Don’t bother

Food is too spicy and waiters act like the dont understand when asked to make it less spicy. Also there so many waiters but food doesn't arrive on time you have to ask for condiments , tissues, water several times until someone actually bothers. They are not prompt. When you complain about food they just say oh our gravies are pre-made so we cant make it less spicy. Then they say they will make it medium spicy. But the end product is usually unappealing and hot as hell. Overall vibe is boring and unfriendly. Lately we have noticed the food has gone very average. Last 3 times I have gone home half hungry 😔 Also tried take away few times but not happy. It’s a mess!!

Excellent meal with unique flavours. Friendly waiters and team, very knowledgeable about each dish and ingredients.

We went today, into an empty restaurant at 8.30pm on Sunday. We thought at first why its empty, but soon realised why. We ordered 3 starters from the Menu. 15 mins into our time at the table, a separate guy (who had not taken our order and we had not seen before, came and said the Menu prices have changed and this is the new Menu. I told him this is not on, since we ordered from the Menu that was presented to us. This guy didn't budge, in the end we had to leave the restaurant. Never again. To the owner, if you had half the audacity to attract customers, you would have done everything to keep the only 3 clients you had, shame on you because restaurants like you after money only and nothing else. Pathetic, could leave 0 review if I could

Ordered a takeaway from this place. The food was drenched in oil which made it inedible. Don’t order food from here unless you want a hear attack!