Based on 1.470 opinions finded in 2 websites
Based on 1.470 opinions finded in 2 websites
Nº 243 in 380 in Caerphilly
Opinions
I am travelling from Cardiff to Caerphilly just to get the best lamb shish kebab ever. The staff members are very friendly and welcoming.
Ria Gi . 2024-10-15
MORE AT Google
great very nice and delivered as we wanted it
neil . 2024-09-12
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Food was hot and there was plenty of it good value
Helen . 2024-09-03
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I order from this place fairly regularly. The food is delicious, the portions are always large, and everything is reasonably priced. So great value for money. Delivery is rapid every single time. Love these guys!
I. Mark Mills . 2024-08-23
MORE AT Google
the food worst I ever had it was supposed to be mixed chicken and döner but there was no much chicken in the portions and the doner meat tasted weird never again
Sherzad . 2024-08-18
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ordered a medium kebab tasted nice just not enough garlic mayo but other than that it was nice. Had a XL mixed kebab the meat was nice just not enough mint sauce and was disappointed that there was know chicken in my XL mixed kebab but in description states there should be chicken.
Shauna . 2024-08-12
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For our first time trying Charcoal Grill we were very impressed. Great flavour, quantity & quality of food. Lots of meat. Thank you & we will use you again!
Rebecca . 2024-07-30
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ordered and paid for bottle of coke 1.5 ltr but only got a can.
Ben . 2024-07-22
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Forgot my bottle of coke, called restaurant and they said will be with you soon and sorry but nothing… pizza a 3 out of ten, best thing was the chips
Callum . 2024-06-25
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Been ordering for years with them an twice now very disappointing with the food was cold an very very greasy an the meat wasn’t very nice aswell very disappointing as was a good customer with yourselfs
Wollie Gregory . 2024-06-16
MORE AT Google
Always do great food Always on time and really friendly staff love this place
James Mills . 2024-06-09
MORE AT Google
Awesome Sauce 😋. garlic mushrooms 'n' tasty chicken Absolute Ledgends!
Clayton . 2024-06-07
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The food was absolutely gorgeous, just a lot of lettuce in my doner kebab but overall amazing! Delivery driver was very polite.
Chloe . 2024-06-03
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Regular customer and always more than happy with the food
Lisa . 2024-05-28
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chicken kebab was really poor , think I'll try elsewhere from now on
Gareth . 2024-05-03
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order was wrong didn't order cheese on one of the burgers do to being very allergic to it luckily checked it before my son ate it .Not happy and will not recommend Char coal grill caerphilly to anyone a lucky near miss
Mark . 2024-05-02
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the food smelled and tasted amazing. absolutely enjoyed it and will buy from charcoal grill again
Richard . 2024-04-13
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Didn't have my garlic bread delivered. It was missing
David . 2024-03-28
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The food was delicious as always and come at the earliest time it said it would. Will always be my first choice when getting food
Ryan . 2024-03-28
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food never turned up. 40 quids worth of food. no answer when I phoned to see where it was. I'll be going tomorrow to say hi
Christopher . 2024-03-03
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Just had a quarter pound cheese burger 🍔 and chips plus salad 🥗 banging tidy
Stephen Butler . 2024-02-14
MORE AT Google
It says my food have been delivered but I haven’t received it
Kieran . 2024-02-11
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second time ordering from them food was amazing would highly recommend A*
Peter . 2024-02-06
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Quality of the food great as always. what was not so good in this instance was Dan delivery driver sat in the car on his phone for sometime after Just Eat confirmed that food had arrived and payment taken. Not good! Cold food!
Red . 2024-01-30
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We have had many take out meals from Charcoal, via this app and we've just walked in too. The food has always been delicious. Sadly tonight both meals were burnt. £27:odd we paid.
Clare . 2024-01-29
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Ordered food at 10.00 was late took an hour to come the pizza was meat feast absolutely shocking disgusting the garlic mushrooms were slimey the o ly part of the food was nice was the garlic bread with cheese not good
Nicola Davies . 2024-01-28
MORE AT Google
Was late but owners explain when I called and the delivery driver also apologised, and he was a great guy , if I could afford to tip I would have ,
Matthew . 2024-01-22
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The pizza was barely edible, as the base was stale and hard as rock. The chicken was cooked but looked very unappealing. Overall it was substandard. And not worth the £40. We ate the majority of it because we were starving..
Verity . 2024-01-02
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food not nice chicken dry terrible food
Hailey . 2024-01-01
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Order from here all the time and normally really good but food today was terrible. Kebab was black as all burnt and hard.
Kish . 2024-01-01
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Food was delicious, and the delivery driver had great customer service
Matthew . 2023-12-22
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I go here for the burgers. Bang on
Andrew Channon . 2023-12-20
MORE AT Google
ordered food at 8.10. at a text st 8.49 to say its running late. another text at 9 to say it late again. it's now 10.09 and till nothing. app is saying its been delivered.
Julian . 2023-12-06
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Paid for cheese and chips and only got chips!
Laura . 2023-12-03
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First time ordering from here Burgers were tough as old boots &chips were stone cold won't be ordering again from here
Gary . 2023-12-02
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Food very low quality , cold and late , will not be ordering from this shop again , very dissapointed
Jay . 2023-11-19
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Sadly no chicken for my order but they called and sorted no problem at all. Arrived hot and actually tasted soo good. Cheers guy 🤘
Raven . 2023-11-07
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The best kebabs ever, they are delicious and are fantastic value for money. I always love to come and get a takeaway, when we come down to visit my boyfriends parents, in Pontypridd.
Pippa Hall . 2023-10-21
MORE AT Google
Didn't get chicken donner it was just a normal donner
Huw . 2023-10-04
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fantastic meal mixed donar kebarb chips salad garlic sauce deliverd in 10 mins recomend this meal
Rita Butler . 2023-09-11
MORE AT Google
Very rude customer service from the restaurant I ordered a lamb shish kebab and it was full of blood and the manager said there was nothing he could do and said he couldn’t give a refund even though my food is full of blood absolutely disgusting
Alex . 2023-09-08
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Excellent pizza! Quick delivery! True legends
Red . 2023-09-07
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Hot tasty food with a cheerful driver
Adrian . 2023-08-31
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Always hot n tasty, always a great delivery service, True legends
Red . 2023-08-31
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Arrived a little early which was good , nice and tasty and was hot
Helen . 2023-08-26
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Food was delicious. Enjoyed the veggie kebab and the chicken kebab. Great quantity and quality! Deliverers were kind and delivered quickly.
James . 2023-08-25
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Great delivery guy and food was lush
Matthew . 2023-08-21
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Incorrect order given. No refund offered "as the food was still able to be consumed." Even if it wasn't what I ordered and did not like it.
samantha . 2023-08-16
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Order was pushed back, totally understand being a Saturday night, driver arrived, handed the food to me and said to him the food feels cold, his reply was no it’s not, unwrapped the soaking wet paper, and sure enough, food stone cold. Tried to call restaurant but no answer. Did a monkey cut your pizza too. Poor service and food definitely wasn’t worth eat, won’t be ordering again, I’m sure there is far better takeaways out there
kirk . 2023-08-12
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Charcoal grill never disappoint, food is always hot, quality of the food is on point, and they always accommodate requests. This restaurant is the best around 👌
James . 2023-07-24
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Chips was missing and the meat was a bit spicy
Emma . 2023-07-21
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Wow. Terrible. Food arrived warm. Not even hot. Salad missing from order. Not what I wanted after working all day!!
Kevin . 2023-07-21
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Good food, delivered hot and on time
Gareth . 2023-07-07
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Good value for money Always lovely food
Charlotte James . 2023-07-02
MORE AT Google
My food arrived cold, rock hard and burnt! Veg wasn’t even cut properly just chucked on. Was disgusting threw most of it in the bin :( shame as we never usually have issues
Emma . 2023-06-30
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Burger was delicious & nice crispy chips
Joanna . 2023-06-12
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Good value for money and good service.
David . 2023-05-07
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Driver was late, but food still was amazing 👏😋
Arturs . 2023-05-05
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Second time ordering, was fresh meet and salad. Nice.
Arturs . 2023-05-02
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Was fresh, training one more time:)
Arturs . 2023-04-30
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Ordered a medium kebab and they gave me a small kebab
Amanda . 2023-04-22
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Ordered on the app to collect this evening. Food very very poor, chicken Shish kebab wasn’t kebab meet (skewered) it was just grilled bits of chicken, pitta was dry and stale, forgot my garlic sauce and a poor portion of salad, hardly no lettuce. Over all not flavoured well and very bland compared to my normal kebab takeaway golden bbq in birchgrove! Partner had a burger which was edible but his chips were very oily and cold. Over all would not return.
Alannah Strong . 2023-04-21
MORE AT Google
Staff are always respectful and the food is always perfect ontop of all that I've never had to wait more than 5 mins for an order
Cole . 2023-04-15
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Food was delicious. Good portions as well
Claire . 2023-04-11
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Kebab was really tasty but there was lots of water in the bottom of the tray which also leaked all in the bag. The pizza was a bit doughy.
Bethan . 2023-04-08
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One third of mixed kebab missing resulting in a very small portion which cost £13, very disappointing.
Marc . 2023-04-07
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Food was tasty and portions are a good size.
Claire . 2023-04-07
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Went to the takeaway and ordered two chicken kebabs. Looked clean and good service. Got home and really enjoyed the food!
STEPHEN JONES . 2023-04-03
MORE AT Google
Second time l've ordered kebabs, salad very fresh, delivery very prompt and food very tasty and plentiful
Audrey . 2023-04-01
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Food came cold... despite specifically putting in the notes to "please make sure it's hot". not a big ask is it, hot food. Salad when asked for no salad, Pepsi when ordered Coke.
geraint . 2023-03-08
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Never been so disappointed in this place I have always used these an to have paid for the food after travling all night on a train with my children to find half the food missing and the children’s meals were burnt dry and was one so called chicken nugget in one of the boxes fuming to be honest as two Of my kids went with out after paying all that money
Akeel Downey . 2023-02-24
MORE AT Google
Not the best. chips over cooked too much salad not enough kebab meat
Carl . 2023-02-05
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Bit expensive for what it was, not much sauce and large chips was more like a small
Jade . 2023-01-28
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Love the food my favourite takeaway lovely staff always order
Cassie . 2023-01-28
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Love the service. You will see me again😁
Ada . 2023-01-19
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Nice food came on time and was nice and hot
Helen . 2023-01-14
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Really poor food tonight couldn't eat it
Michelle . 2023-01-14
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I didn’t receive my food as I clicked wrong address and man was very rude and said I could not get a refund
Megan . 2023-01-03
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Got Pepsi instead of coke and lamb instead of chicken.
Sion . 2022-12-31
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I’ll pop in tomorrow to return my food, I’m sorry to say it’s the worst kebab I’ve ever had.
Rob . 2022-12-30
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Had a chicken and chips Chicken was burnt And chips was hard As iron
Janet Hale . 2022-12-28
MORE AT Google
Very good quality food, delivery lady is always polite and always on time , food always hot and tasty , thank you 😊
Jay . 2022-12-27
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Simple instruction not followed. Put the meat and the salad inside the pitta (which has been warmed and opened up), that's what a kebab is!!! Not chuck the pitta on the bottom of the tray and dumped everything on top. Also quite a bit of the chicken was very over cooked and hard.
Michael . 2022-12-18
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Really lovely Sheesh kebabs and wraps. The chicken was beautifully marinated and grilled. The only thing it's missing is the option to choose more than one sauce.
Hamish . 2022-12-17
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Food was disgusting. Chips were not nice at all not much sauce on kebabs. Awful
Hannah . 2022-12-16
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Food was great definitely order again
Andrew . 2022-12-11
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Late or forgotten but was too gorgeous when it arrived. I'll order again from them
Stephen . 2022-12-09
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Always good food, great portion size, and ready on time what more can I ask for?
Neil . 2022-12-03
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Never had a bad take away from here. Bang on!
Chris . 2022-12-02
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Tasty food , plentiful portion sizes
Karl . 2022-11-29
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Nicest kebab I have had in a long time. Fast delivery. Highly recommended
sian carter . 2022-11-15
MORE AT Google
Food didn't even arrive. Why accept the order if you're not going to deliver?
Jade . 2022-11-12
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Put chilli sauce on although it wasn’t on the order struggled to eat due to the sauce being very hot
Tyler . 2022-11-08
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Did not turn up second time with this restaurant very poor service
Steve . 2022-11-03
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Great tasting food as always, and always hot
James . 2022-10-21
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The lamb in the shish kebabs was so nice defo will order again
Aaron . 2022-10-15
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Food is Always good quality, only downside is they replaced coleslaw with red cabbage 🤦🏻♂️ not a good substitute 🙄
James . 2022-10-11
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Always enjoy the food from Charcoal, Always tasty and hot. Only downside with tonight's order was that the pot of sauce I paid for was missing and a kebab had all the salads on it, not just the lettuce and cucumber I asked for. Minor issues, not a big problem :)
Nick . 2022-08-26
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Delivered to wrong address wasn't happy I dunno y it gets delivered to snowdon Court and not buxton court!
Sarah . 2022-08-21
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Absolutely amazing kebab, fantastic.
Lunacare Cymru Media . 2022-08-12
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114 Opinions
Thought I’d give them a go after years of not eating there, especially after reading comments and seeing they were under new ownership, but they are Ok at best. Definitely not a 5 or 4 star takeaway. Ordered a number of times now, and portion size is good, and the price is on par with others, but the food is nothing special. 3 out of the 4 orders have had stale sides even when mentioned to them. Also found the phone manner a bit abrupt when calling to check progress. Definitely much better Chinese style takeaways up town.
108 Opinions
My local,love my Thursday night pool nights there,good company,good music,nice food.